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Extracted from Consolidated Report

This investigation was originally published as part of a larger consolidated report containing multiple investigations. View the consolidated PDF for the complete document.

Lake County Grand Jury • 2014-2015

In-Home Supportive Services

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Findings and Recommendations 7 findings

F1 Page 30
Fraudulent activity exists and is being investigated within the limits of the laws governing IHSS.
No recommendations for this finding
F2 Page 30
Providers are not screened for criminal records outside of California.
Related Recommendations (1)
R1
Page 31
Provide a more extensive background check that extends outside of the State of California. (F2)
F3 Page 30
Providers are not tested for drug use.
Related Recommendations (1)
R2
Page 31
Provide random drug testing of providers to increase public confidence and protect vulnerable recipients. (F3)
F4 Page 30
Some impediments to full efficiency exist due to the shortage of vehicles for social workers.
Related Recommendations (1)
R3
Page 31
Provide additional vehicles for IHSS social workers. (F4)
F5 Page 30
The rate of pay per hour is low compared to some other similar sized counties. 2014-2015 Civil Grand Jury Final Report
Related Recommendations (2)
R4
Page 31
Increase wages to attract and retain more qualified providers and provide a livable wage. (F5, F6)
R6
Page 31
Establish a certificate program for advanced training for providers as part of a pay incentive program. (F5, F6)
F6 Page 31
Improvements in the quality of care might be achieved if providers were offered pay incentives for completing advanced training.
Related Recommendations (3)
R4
Page 31
Increase wages to attract and retain more qualified providers and provide a livable wage. (F5, F6)
R5
Page 31
Increase training for providers that perform higher ranking tasks in each category. (F6)
R6
Page 31
Establish a certificate program for advanced training for providers as part of a pay incentive program. (F5, F6)
F7 Page 31
Use of latest technology available is not being utilized at present. On-site reporting should increase accuracy and provide for more time in the field. Recommendations
Related Recommendations (1)
R7
Page 31
Purchase on-site input devices with the reporting software installed and train social workers in their use. (F7) REQUEST FOR RESPONSES Pursuant to Penal Code section 933.05, Section C, the Lake County Civil Grand Jury requests responses from the following individuals: • Board of Public Authority for IHSS R1, R2, R4, R5, R6 (90 days). • Department of Social Services, In-Home Supportive Services Division via the Board of Supervisors R1, R2, R3, R4, R5, R6, R7 (90 days). Responses are to be submitted to the presiding judge of the Lake County Civil Grand Jury via hard copy. The Grand Jury also requests a digital copy in MS Word delivered to the presiding judge as well. 2014-2015 Civil Grand Jury Final Report