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Extracted from Consolidated Report
This investigation was originally published as part of a larger consolidated report containing multiple investigations. View the consolidated PDF for the complete document.
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⚠️ Este contenido ha sido traducido automáticamente. El texto original en inglés es la versión oficial. La traducción puede contener errores.
Findings 6 findings
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providing health care services that are cost-effective and higher in quality of care than would otherwise be Lower physician productivity in teaching possible. than non-teaching settings was cited as a finding in several of the research papers and abstracts One reason for local public agencies to enter we reviewed. The terms in which such findings into medical school affiliations is that it would be very were expressed included reduced productivity difficult -- and might be impossible -- for a county such per physician, increased time spent per patient, as Los Angeles to recruit enough qualified physicians to physician cost as a higher percentage of total provide the wide range of medical care it requires were cost, and increased personnel costs. Only three it not for these affiliations. Specialists in numerous papers reported no significant difference in fields are needed with trauma care imposing a productivity at teaching-affiliated clinics. particularly heavy requirement for physicians in certain specialities. Nonetheless, taken together, the studies seem to show that greater amounts of physician Another important and related benefit of the time are required in teaching settings than non- teaching affiliation is the high quality of care resulting teaching ones. This finding conforms to from the level of competence of both attending common-sense expectations since: physicians and later-year residents. Residents are less experienced than fully The remainder of this section describing Finding qualified physicians No. 1 consists of two parts. The first describes higher cost factors while the second deals with offsetting Attending physicians and residents at savings and revenues. times see patients together Higher Cost Factors A. Attending physicians teach in the classroom as well as see patients In conducting this study we reviewed 22 reports and report abstracts from research that looked into the Some attending physicians conduct cost of teaching-affiliated health care service. Several research 44 2, Number of Tests Ordered 5. & 6. Floor Space and Non-Monetary Benefits to Residents The ordering of more tests by residents than by fully qualified physicians was widely Increased floor space requirements for cited as a potential increased-cost factor by research and teaching add to facility costs. In individuals we interviewed for this study. One addition, student dormitories are provided for possibility mentioned was that of a resident residents. Also, according to the 1990 DHS ordering a broader array of tests in his or her report, residents are provided with meals at attempt to diagnose a condition than would a County expense. more experienced doctor В. Offsetting Savings and Revenues
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Offsetting Revenues the County and USC acknowledges that a The County receives Medicare and higher standard relative to equipment is to be Medi-Cal reimbursement for services to followed at LAC/USC. qualified patients. Medicare specifically recognizes teaching-related costs. Basic No comparative data on age or payments are determined for each of a number technological status of equipment is available. groups Sophisticated equipment is needed in medical diagnostic-related of (DRGs) corresponding to various categories of medical school settings so that newer technological approaches can be taught. procedures. Such rates are adjusted for local Accordingly, equipment costs can be expected to be higher at wage rates. Direct and Indirect Medical Education Costs (DRG and IDME) are also teaching hospitals than they would need to be to paid to teaching hospitals. Medicare also pays provide baseline care in a non-teaching facility. 45 additional amounts to hospitals serving necessary to break time spent with patients between the areas with a Disproportionate Share of amount actually spent and the amount a fully qualified low income patients. The 1990 DHS physician would spend in a non-teaching setting. There study reported that IDME costs for is no clear way to determine this. And while it might be fiscal year 1988-89 were about $10 possible to use a factor based on the results of research, million. the research reports we reviewed would be inadequate for application across the broad range of procedures and The State of California pays the County services performed by doctors at the County hospitals. $995 per in-patient day. This is a negotiated rather than a calculated Medi-Cal reimburse- It would be similarly difficult to break out ment rate. That is, rather than building up a rate teaching-related revenues from all other revenues. The based on costs reported by the County, the State Medi-Cal reimbursement rate described above is a good arrived at an amount through discussions in example of this. No one knows what the Medi-Cal rate which cost types and amounts were treated in a would be for the County if the County hospitals were give-and-take manner. The current rate is based not teaching institutions. Comparisons with other non- on an amount negotiated several years ago and teaching hospitals in the County would not produce a adjusted for inflation annually since then. The satisfactory comparison. In the private hospitals, physicians receive reimbursement that is separate from State implicitly recognized teaching costs in the negotiations, and the rate would be lower if the the amount paid to the hospital. County did not operate teaching facilities. The difference between a teaching and non-teaching Finding No. 3 rate, however, cannot be accurately traced to any actual cost basis. The County is making significant progress in achieving greater emphasis on ambulatory services, decentralized access and primary care. It appears that The County also derives some benefit from volunteer work provided by non- USC and the other medical schools with which the compensated physicians. DHS reports that the County is affiliated are cooperating with the County in most recent annual volunteer figures for implementing these changes. LAC/USC are approximately 24,700 hours contributed by 2,500 physicians. Multiplied by At the beginning of fiscal year 1995-96 the average compensation rates paid to County- County was faced with a $655 million deficit in its employed attending physicians, the value of the health care budget. In some respects, this crisis brought hours contributed is approximately $1,500,000. to a head mounting problems associated with the In addition, the medical centers receive research County's delivery model and the approaches by which the federal and state governments have funded their grants. shares of costs through Medi-Cal. Medi-Cal accounts for more than 55% of funding for the County's health Finding No. 2 care system. The County does not attempt to track teaching- related costs separately from non-teaching-related Efforts were already under way to revise costs or to compare teaching-related revenues with approaches to providing care when the FY 1995-96 teaching-related costs. shortfall became apparent. Because the shortfall was imminent and of such great magnitude in terms of its potential impact on the public, the federal, State and It would be virtually impossible to separate teaching-related from non-teaching-related costs with County governments were highly motivated to work out any reasonable degree of accuracy. For example, in the a joint approach to avoiding the crisis. The approach is case of physician time spent per patient, it would be being developed through a project commonly referred 46 to as the "1115 waiver". This five-year demonstration Specialists have historically received better pay project is intended to restructure and stabilize the and higher prestige County's health services programs and the State's Medi-Cal funding approach while taking advantage of Some reported disparagement of primary care a $364 million federal relief plan. by medical school faculty Movement towards ambulatory care and Need for specialists to meet public teaching decentralized access through health centers is an hospitals' trauma care requirements important part of the project. One element of the strategic goals of the project is to achieve 50% increase Some of those we interviewed stated there was in access to ambulatory services, including preventative at least a perception that the medical schools were care. The restructuring will allow the County to reverse "dragging their feet" in shifting towards more primary planned closures of clinics that had been identified care education and post-graduate student positions. because of the projected 1995-96 deficit. Another aspect of the project involves plans to increase On the other hand, there is evidence that the payments for out-patient hospital services and otherwise percentage of primary care resident positions is increasing somewhat and is likely to continue to do so. emphasize decentralized and ambulatory services. This is partially attributable to the University of Among those who stated that the medical California's mandating that 50% of its medical schools' schools are cooperating in this change of approach are post-graduate positions are to be in primary care. the Director of Health Services, the Medical Director of Exhibit 1 shows numbers and projected percentages of DHS, the Executive Director of the North/East primary care residents in all of the County's teaching Network which includes LAC/USC, and the Chief of hospitals except Rancho Los Amigos/UCLA for fiscal Staff of LAC/USC. They cited joint recognition by the years 1995-96, 1996-97, and 1997-98. In the exhibit medical schools and the County of the need to obstetrics/gynecology, pediatrics, internal medicine and restructure. It was also noted that some faculty and family medicine are all categorized as primary care. resident positions have been moved from the Medical Center to comprehensive health centers. It should be noted that USC, while not under State mandate, is projected to increase its percentage of primary care residents from 39.3% currently to 41.9% At the same time, no specific performance targets have been set by DHS for the respective in FY 1997-98. This may reflect the national move numbers of out-patient versus in-patient visits at medical towards more primary care. Several officials indicated centers or the numbers of visits to decentralized centers that the shift is to the long-term benefit of the medical and clinics as opposed to medical centers. schools. We were also told, however, that some resistance remains among senior faculty members. Finding No. Greater emphasis on primary care is also partially a result of DHS's efforts to effect such a The County and the medical schools are making change. Increased primary care is included as an progress in improving the availability of primary care in the County system. element in the 1115 waiver project. Achieving greater emphasis on primary care in While DHS is achieving progress in this area, it medical schools has met with some resistance. Among has not established performance measures specifying the reasons for this are: annual targets for primary care are in the plan, in its contracts with the medical centers, or elsewhere. Research grants are more frequently awarded for specialty-related projects 47 Finding No. 5 help the County understand and quantify the value of services rendered. The existing professional services agreement between the County and USC is very broad in setting Other important indicators that would be useful forth the obligations of USC, especially in terms of to the county in tracking hospital performance were attending physicians' hours spent on teaching and with pointed out by the Auditor-Controller and the Chief patients. The County-USC contract also differs in Administrative Officer in the "Comprehensive Review significant ways from the contracts with UCLA and of the Department of Health Services, Phase 1" dated Drew. April 1995. They include admissions, average daily census, average length of stay and others. We understand that LAC/USC is now providing some of The County-USC contract is scheduled to be re- negotiated prior to June 30, 1997. At this critical time these figures and is cooperating in tracking and for the County in terms of ensuring the continuation of reporting a range of important statistics. It would be helpful if reporting requirements were detailed in the sound health services through its affiliation with medical schools, contracts with the schools should be clear in agreement. terms of obligations and as straightforward as possible to administer. Because of the transition to University-employed instead of County-employed attending physicians, the contract between the County and USC differs We recognize that there is good reason for some of the lack of specificity in the County-USC agreement, considerably from those with other major County It documents a change from pre-1988 arrangements hospitals. This is understandable. However, contract with USC and away from the model used with UCLA administration would be simpler and less expensive if all and Drew by reassigning attending physicians from hospitals had similar agreements with the County. County to University employment. In setting forth this arrangement, the contract uses a privatization approach.
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Length of Patient Stays and Visits
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survey reported in the 1990 DHS study One individual we interviewed cited the indicated that residents worked an average of 71 hours per week. Even assuming 71 hours per possibility that medical schools request and sometimes receive payment from the County for week, the average salary-plus-employee benefit per-hour cost to the County for residents is less newer, more sophisticated, and therefore more expensive medical equipment than would be than $12. provided were medical services being provided by a non-teaching cadre of physicians. The 1988 professional services agreement between
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Floor space It appears clear, based on previous County studies and on research conducted throughout the Non-monetary benefits to residents
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nation, that affiliations with medical schools give local government such as Los Angeles County a way of Physician Productivity
Recommendations 5
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R1Page 50continuation of the level of service...adequate to provide ambulatory services and decentralized access, supervision, administration and documentation of DHS should set specific, quantified targets and patient care." But the University is not required to dates for these objectives. These should be document and provide the County with hours actually established as performance measures for the worked by attending physicians and other key figures Department. The Department should report related to its operations. annually to the Board of Supervisors on achieving its targets. In order to ensure maximum possible levels of service, DHS needs to be able to verify the number of Related to Recommendation No. 1, DHS should
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R2Page 52hours it is receiving in return for its payments. Such establish in its contracts with the medical payments are based on FTE levels. However, in many schools performance measures corresponding cases, we have been told, there is no verification that to those it sets for itself. The schools should be such levels are actually being worked. County- required to meet targeted annual standards employed physicians are required to complete and regarding numbers of primary care positions, submit time sheets, but use of time sheets is ambulatory services provided and resident and discretionary with USC medical supervisors. Signed attending staff physician participation in clinics time sheets have been useful to the DHS Inspection and located outside the medical centers. ln Audit Division in identifying and taking corrective particular, with regard to primary care, the actions in cases in which a physician has not worked his County should consider requiring in its contract or her required hours on County business. They can 48 with USC that 50% of resident positions at LAC/USC be in primary care fields by an agreed-upon date. If adopted as a standard and achieved, this 50%
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R3Page 52As it re-negotiates its contracts with medical staff physician position. As a public agency, schools, DHS should establish specific DHS has an obligation to ensure that the obligations on the part of the schools regarding County is receiving a targeted level and quality the quality and cost of services provided. DHS of service. officials should consider the general approach and specific performance measures described
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R4Page 52In re-negotiating its contract with USC, DHS standard would equate to the State's should establish specific means for monitoring mandate for the University of the amount of work provided by staff The contracts with all physicians. In the current contract, the number California. schools should include of FTEs is a key element used to determine the medical incentives and consequences to ensure annual payment to USC. At the same time, as full participation as is feasible by the however, the current contract does not schools in working with the County to specifically require that the University demonstrate or attest to its having provided a meet its targets. minimum of 40 hours per week for each FTE
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R5Page 53The County should attempt to negotiate by the Auditor-Controller and the Chief consistent contracts with all three medical Administrative Officer in their "Comprehensive schools. Currently, the agreements with UCLA Review of the Department of Health Services, and Drew are similar to each other, but the Phase I" report dated April 1995. Quality of contract with USC differs in important ways from the other two. Having similar provisions care can be assessed by peer review and patient for payment, standards of performance and surveys, among other means. There are many other factors would simplify and possibly measures of service costs that can be used, reduce the cost of contract administration. including cost per in-patient day, cost per admission, cost per out-patient visit and FTE staff per in-patient day, cost per admission, cost per out-patient visit and FTE staff per in- patient and out-patient visit. EXHIBIT 1 RESIDENT POSITIONS IN PRIMARY CARE VERSUS ALL OTHER FIELDS Fiscal Yr. Fiscal Yr. Fiscal Yr. Pcnt. of Pcnt. of Pont. of TOTAL 1997-98 1995-96 TOTAL 1996-97 TOTAL LAC/USC 71 8.2 Obstetrics/Gyn. 8.7 70 79 8.0 3.8 60 6.9 34 60 Pediatrics 6.9 26.8 235 Internal Medicine 242 27.0 235 27.0 0.0 Q Family Medicine Q 0.0 Q 0.0 39.3 355 366 42.0 Subtotal 365 41.9 60.7 Others 505 549 58.0 506 58.1 100.0 904 871 100.0 Total 871 100.0 HARBOR/UCLA 29 7.1 Obstetrics/Gyn. 29 7.5 29 8.1 8.0 Pediatrics 33 33 8.5 33 9.2 71 17.3 Internal Medicine 71 18.3 71 19.9 Family Medicine 29 7.1 29 7.5 29 8.1 Subtotal 162 39.4 162 41.8 162 45.4 Others 249 60.6 226 58.2 195 54.6 Total 411 100.0 388 100.0 357 100.0 KING/DREW Obstetrics/Gyn. 20 6.2 16 5.2 16 5.2 Pediatrics 44 13.7 41 13.4 41 13.4 Internal Medicine 48 14.9 48 15.7 48 15.7 Family Medicine 19 5.9 19 6.2 19 6.2 Subtotal 131 40.7 124 40.5 124 40.5 Others 191 59.3 182 59.5 182 59.5 Total 322 100.0 306 100.0 306 100.0 OLIVE VIEW/UCLA Obstetrics/Gyn. 15 10.3 14 10.9 14 11.4 Pediatrics 17 11.7 16 12.5 15 12.2 Internal Medicine 54 37.2 49 38.3 49 39.8 Family Medicine 6 4 1 2 1.6 Q 0.0 Subtotal 92 63.4 81 63.3 78 63.4 Others 53 36.6 47 36.7 45 36.6 Total 145 100.0 128 100.0 123 100.0 TOTAL Obstetrics/Gyn. 143 8.0 130 7.7 129 7.8 Pediatrics 128 7.2 150 8.9 149 9.0 Internal Medicine 415 23.3 403 23.8 403 24.3 Family Medicine 54 3.0 50 3.0 48 2.9 Subtotal 740 41.5 733 43.3 729 44.0 Others 1.042 58.5 960 56.7 928 56.0 Total 1,782 100.0 1,693 100.0 1,57 100.0 50