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Extracted from Consolidated Report
This investigation was originally published as part of a larger consolidated report containing multiple investigations. View the consolidated PDF for the complete document.
Lake County Grand Jury
• 2013-2014
Assessor's Office Complaint Follow-up
⚠️ Translation Notice: This content has been automatically translated. The original English text is the official version. Translation may contain errors.
⚠️ Este contenido ha sido traducido automáticamente. El texto original en inglés es la versión oficial. La traducción puede contener errores.
Findings 1 findings
F1
Page 17
There are no major problems with the procedures in the Office of the Assessor-Recorder. The delay in corresponding with the property owner in Complaint number 17 was a result of the seasonally heavy workload and the absence of a key employee. This committee does not see a pattern of slow response to public inquires. 2013-2014 Lake County Civil Grand Jury Final Report 4
Recommendations 1
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R1Page 18Explore the creation and use of an acknowledgement form letter that could be used during the exceptional busy times of the year. The letter should inform the correspondent that there may be a delay in responses and give a reasonable time frame when the matter will be addressed. Request for Responses: • Assessor-Recorder (60 days) • Board of Supervisors (90 days) Disclaimer: The investigation into Complaint #17 has been issued by the 2013/2014 Lake County Civil Grand Jury with the exception of one member of this grand jury who knows the parties involved. The grand juror was excluded from all parts of the investigation which included interviews, deliberations, and the making and accepting of this report. This report is based on information obtained from the Assessor-Recorder’s Office with none of the information being obtained from the excluded grand juror.