Santa Cruz County Grand Jury • 2005-2006 • Agency Response
Response to: PDF of complete 2004-05 Grand Jury Final Report

Ready to Check Out? Santa Cruz City-County Library System Synopsis

Published: August 24, 2004 46 pages
View Original PDF

Note: Missing finding numbers detected: F3, F8, F9, F10, F11, F13, F21, F26, F31, F37, F38, F42, F52, F55, F56, F57, F58, F59, F60, F61, F62, F63, F64, F65, F66, F67, F68, F69, F70, F71, F72, F73, F74, F75, F76, F77, F78, F79, F80, F81, F82, F83, F84, F85, F86, F87, F88, F89, F90, F91, F92, F93, F94, F95, F96, F97, F98, F99, F100, F101, F102, F103, F104, F105, F106, F107, F108, F109, F110, F111, F112, F113, F114, F115, F116, F117, F118, F119, F120, F121, F122, F123, F124, F125, F126, F127, F128, F129, F130, F131, F132, F133, F134, F135, F136, F137, F138, F139, F140, F141, F142, F143, F144, F145, F146, F147, F148, F149, F150, F151, F152, F153, F154, F155, F156, F157, F158, F159, F160, F161, F162, F163, F164, F165, F166, F167, F168, F169, F170, F171, F172, F173, F174, F175, F176, F177, F178, F179, F180, F181, F182, F183, F184, F185, F186, F187, F188, F189, F190, F191, F192, F193, F194, F195, F196, F197, F198, F199, F200, F201, F202, F203, F204, F205, F206, F207, F208, F209, F210, F211, F212, F213, F214, F215, F216, F217, F218, F219, F220, F221, F222, F223, F224, F225, F226, F227, F228, F229, F230, F231, F232, F233, F234, F235, F236, F237, F238, F239, F240, F241, F242, F243, F244, F245, F246, F247, F248, F249, F250, F251, F252, F253, F254, F255, F256, F257, F258, F259, F260, F261, F262, F263, F264, F265, F266, F267, F268, F269, F270, F271, F272, F273, F274, F275, F276, F277, F278, F279, F280, F281, F282, F283, F284, F285, F286, F287, F288, F289, F290, F291, F292, F293, F294, F295, F296, F297, F298, F299, F300, F301, F302, F303, F304, F305, F306, F307, F308, F309, F310, F311, F312, F313, F314, F315, F316, F317, F318, F319, F320, F321, F322, F323, F324, F325, F326, F327, F328, F329, F330, F331, F332, F333, F334, F335, F336, F337, F338, F339, F340, F341, F342, F343, F344, F345, F346, F347, F348, F349, F350, F351, F352, F353, F354, F355, F356, F357, F358, F359, F360, F361, F362, F363, F364, F365, F366, F367, F368, F369, F370, F371, F372, F373, F374, F375, F376, F377, F378, F379, F380, F381, F382, F383, F384, F385, F386, F387, F388, F389, F390, F391, F392, F393, F394, F395, F396, F397, F398, F399, F400, F401, F402, F403, F404, F405, F406, F407, F408, F409, F410, F411, F412, F413, F414, F415, F416, F417, F418, F419, F420, F421, F422, F423, F424, F425, F426, F427, F428, F429, F430, F431, F432, F433, F434, F435, F436, F437, F438, F439, F440, F441, F442, F443, F444, F445, F446, F447, F448, F449, F450, F451, F452, F453, F454, F455, F456, F457, F458, F459, F460, F461, F462, F463, F464, F465, F466, F467, F468, F469, F470, F471, F472, F473, F474, F475, F476, F477, F478, F479, F480, F481, F482, F483, F484, F485, F486, F487, F488, F489, F490, F491, F492, F493, F494, F495, F496, F497, F498, F499, F500, F501, F502, F503, F504, F505, F506, F507, F508, F509, F510, F511, F512, F513, F514, F515, F516, F517, F518, F519, F520, F521, F522, F523, F524, F525, F526, F527, F528, F529, F530, F531, F532, F533, F534, F535, F536, F537, F538, F539, F540, F541, F542, F543, F544, F545, F546, F547, F548, F549, F550, F551, F552, F553, F554, F555, F556, F557, F558, F559, F560, F561, F562, F563, F564, F565, F566, F567, F568, F569, F570, F571, F572, F573, F574, F575, F576, F577, F578, F579, F580, F581, F582, F583, F584, F585, F586, F587, F588, F589, F590, F591, F592, F593, F594, F595, F596, F597, F598, F599, F600, F601, F602, F603, F604, F605, F606, F607, F608, F609, F610, F611, F612, F613, F614, F615, F616, F617, F618, F619, F620, F621, F622, F623, F624, F625, F626, F627, F628, F629, F630, F631, F632, F633, F634, F635, F636, F637, F638, F639, F640, F641, F642, F643, F644, F645, F646, F647, F648, F649, F650, F651, F652, F653, F654, F655, F656, F657, F658, F659, F660, F661, F662, F663, F664, F665, F666, F667, F668, F669, F670, F671, F672, F673, F674, F675, F676, F677, F678, F679, F680, F681, F682, F683, F684, F685, F686, F687, F688, F689, F690, F691, F692, F693, F694, F695, F696, F697, F698, F699, F700, F701, F702, F703, F704, F705, F706, F707, F708, F709, F710, F711, F712, F713, F714, F715, F716, F717, F718, F719, F720, F721, F722, F723, F724, F725, F726, F727, F728, F729, F730, F731, F732, F733, F734, F735, F736, F737, F738, F739, F740, F741, F742, F743, F744, F745, F746, F747, F748, F749, F750, F751, F752, F753, F754, F755, F756, F757, F758, F759, F760, F761, F762, F763, F764, F765, F766, F767, F768, F769, F770, F771, F772, F773, F774, F775, F776, F777, F778, F779, F780, F781, F782, F783, F784, F785, F786, F787, F788, F789, F790, F791, F792, F793, F794, F795, F796, F797, F798, F799, F800, F801, F802, F803, F804, F805, F806, F807, F808, F809, F810, F811, F812, F813, F814, F815, F816, F817, F818, F819, F820, F821, F822, F823, F824, F825, F826, F827, F828, F829, F830, F831, F832, F833, F834, F835, F836, F837, F838, F839, F840, F841, F842, F843, F844, F845, F846, F847, F848, F849, F850, F851, F852, F853, F854, F855, F856, F857, F858, F859, F860, F861, F862, F863, F864, F865, F866, F867, F868, F869, F870, F871, F872, F873, F874, F875, F876, F877, F878, F879, F880, F881, F882, F883, F884, F885, F886, F887, F888, F889, F890, F891, F892, F893, F894, F895, F896, F897, F898, F899, F900, F901, F902, F903, F904, F905, F906, F907, F908, F909, F910, F911, F912, F913, F914, F915, F916, F917, F918, F919, F920, F921, F922, F923, F924, F925, F926, F927, F928, F929, F930, F931, F932, F933, F934, F935, F936, F937, F938, F939, F940, F941, F942, F943, F944, F945, F946, F947, F948, F949, F950, F951, F952, F953, F954, F955, F956, F957, F958, F959, F960, F961, F962, F963, F964, F965, F966, F967, F968, F969, F970, F971, F972, F973, F974, F975, F976, F977, F978, F979, F980, F981, F982, F983, F984, F985, F986, F987, F988, F989, F990, F991, F992, F993, F994, F995, F996, F997, F998, F999, F1000, F1001, F1002, F1003, F1004, F1005, F1006, F1007, F1008, F1009, F1010, F1011, F1012, F1013, F1014, F1015, F1016, F1017, F1018, F1019, F1020, F1021, F1022, F1023, F1024, F1025, F1026, F1027, F1028, F1029, F1030, F1031, F1032, F1033, F1034, F1035, F1036, F1037, F1038, F1039, F1040, F1041, F1042, F1043, F1044, F1045, F1046, F1047, F1048, F1049, F1050, F1051, F1052, F1053, F1054, F1055, F1056, F1057, F1058, F1059, F1060, F1061, F1062, F1063, F1064, F1065, F1066, F1067, F1068, F1069, F1070, F1071, F1072, F1073, F1074, F1075, F1076, F1077, F1078, F1079, F1080, F1081, F1082, F1083, F1084, F1085, F1086, F1087, F1088, F1089, F1090, F1091, F1092, F1093, F1094, F1095, F1096, F1097, F1098, F1099, F1100, F1101, F1102, F1103, F1104, F1105, F1106, F1107, F1108, F1109, F1110, F1111, F1112, F1113, F1114, F1115, F1116, F1117, F1118, F1119, F1120, F1121, F1122, F1123, F1124, F1125, F1126, F1127, F1128, F1129, F1130, F1131, F1132, F1133, F1134, F1135, F1136, F1137, F1138, F1139, F1140, F1141, F1142, F1143, F1144, F1145, F1146, F1147, F1148, F1149, F1150, F1151, F1152, F1153, F1154, F1155, F1156, F1157, F1158, F1159, F1160, F1161, F1162, F1163, F1164, F1165, F1166, F1167, F1168, F1169, F1170, F1171, F1172, F1173, F1174, F1175, F1176, F1177, F1178, F1179, F1180, F1181, F1182, F1183, F1184, F1185, F1186, F1187, F1188, F1189, F1190, F1191, F1192, F1193, F1194, F1195, F1196, F1197, F1198, F1199, F1200, F1201, F1202, F1203, F1204, F1205, F1206, F1207, F1208, F1209, F1210, F1211, F1212, F1213, F1214, F1215, F1216, F1217, F1218, F1219, F1220, F1221, F1222, F1223, F1224, F1225, F1226, F1227, F1228, F1229, F1230, F1231, F1232, F1233, F1234, F1235, F1236, F1237, F1238, F1239, F1240, F1241, F1242, F1243, F1244, F1245, F1246, F1247, F1248, F1249, F1250, F1251, F1252, F1253, F1254, F1255, F1256, F1257, F1258, F1259, F1260, F1261, F1262, F1263, F1264, F1265, F1266, F1267, F1268, F1269, F1270, F1271, F1272, F1273, F1274, F1275, F1276, F1277, F1278, F1279, F1280, F1281, F1282, F1283, F1284, F1285, F1286, F1287, F1288, F1289, F1290, F1291, F1292, F1293, F1294, F1295, F1296, F1297, F1298, F1299, F1300, F1301, F1302, F1303, F1304, F1305, F1306, F1307, F1308, F1309, F1310, F1311, F1312, F1313, F1314, F1315, F1316, F1317, F1318, F1319, F1320, F1321, F1322, F1323, F1324, F1325, F1326, F1327, F1328, F1329, F1330, F1331, F1332, F1333, F1334, F1335, F1336, F1337, F1338, F1339, F1340, F1341, F1342, F1343, F1344, F1345, F1346, F1347, F1348, F1349, F1350, F1351, F1352, F1353, F1354, F1355, F1356, F1357, F1358, F1359, F1360, F1361, F1362, F1363, F1364, F1365, F1366, F1367, F1368, F1369, F1370, F1371, F1372, F1373, F1374, F1375, F1376, F1377, F1378, F1379, F1380, F1381, F1382, F1383, F1384, F1385, F1386, F1387, F1388, F1389, F1390, F1391, F1392, F1393, F1394, F1395, F1396, F1397, F1398, F1399, F1400, F1401, F1402, F1403, F1404, F1405, F1406, F1407, F1408, F1409, F1410, F1411, F1412, F1413, F1414, F1415, F1416, F1417, F1418, F1419, F1420, F1421, F1422, F1423, F1424, F1425, F1426, F1427, F1428, F1429, F1430, F1431, F1432, F1433, F1434, F1435, F1436, F1437, F1438, F1439, F1440, F1441, F1442, F1443, F1444, F1445, F1446, F1447, F1448, F1449, F1450, F1451, F1452, F1453, F1454, F1455, F1456, F1457, F1458, F1459, F1460, F1461, F1462, F1463, F1464, F1465, F1466, F1467, F1468, F1469, F1470, F1471, F1472, F1473, F1474, F1475, F1476, F1477, F1478, F1479, F1480, F1481, F1482, F1483, F1484, F1485, F1486, F1487, F1488, F1489, F1490, F1491, F1492, F1493, F1494, F1495, F1496, F1497, F1498, F1499, F1500, F1501, F1502, F1503, F1504, F1505, F1506, F1507, F1508, F1509, F1510, F1511, F1512, F1513, F1514, F1515, F1516, F1517, F1518, F1519, F1520, F1521, F1522, F1523, F1524, F1525, F1526, F1527, F1528, F1529, F1530, F1531, F1532, F1533, F1534, F1535, F1536, F1537, F1538, F1539, F1540, F1541, F1542, F1543, F1544, F1545, F1546, F1547, F1548, F1549, F1550, F1551, F1552, F1553, F1554, F1555, F1556, F1557, F1558, F1559, F1560, F1561, F1562, F1563, F1564, F1565, F1566, F1567, F1568, F1569, F1570, F1571, F1572, F1573, F1574, F1575, F1576, F1577, F1578, F1579, F1580, F1581, F1582, F1583, F1584, F1585, F1586, F1587, F1588, F1589, F1590, F1591, F1592, F1593, F1594, F1595, F1596, F1597, F1598, F1599, F1600, F1601, F1602, F1603, F1604, F1605, F1606, F1607, 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F1751, F1752, F1753, F1754, F1755, F1756, F1757, F1758, F1759, F1760, F1761, F1762, F1763, F1764, F1765, F1766, F1767, F1768, F1769, F1770, F1771, F1772, F1773, F1774, F1775, F1776, F1777, F1778, F1779, F1780, F1781, F1782, F1783, F1784, F1785, F1786, F1787, F1788, F1789, F1790, F1791, F1792, F1793, F1794, F1795, F1796, F1797, F1798, F1799, F1800, F1801, F1802, F1803, F1804, F1805, F1806, F1807, F1808, F1809, F1810, F1811, F1812, F1813, F1814, F1815, F1816, F1817, F1818, F1819, F1820, F1821, F1822, F1823, F1824, F1825, F1826, F1827, F1828, F1829, F1830, F1831, F1832, F1833, F1834, F1835, F1836, F1837, F1838, F1839, F1840, F1841, F1842, F1843, F1844, F1845, F1846, F1847, F1848, F1849, F1850, F1851, F1852, F1853, F1854, F1855, F1856, F1857, F1858, F1859, F1860, F1861, F1862, F1863, F1864, F1865, F1866, F1867, F1868, F1869, F1870, F1871, F1872, F1873, F1874, F1875, F1876, F1877, F1878, F1879, F1880, F1881, F1882, F1883, F1884, F1885, F1886, F1887, F1888, F1889, F1890, F1891, F1892, F1893, F1894, F1895, F1896, F1897, F1898, F1899, F1900, F1901, F1902, F1903, F1904, F1905, F1906, F1907, F1908, F1909, F1910, F1911, F1912, F1913, F1914, F1915, F1916, F1917, F1918, F1919, F1920, F1921, F1922, F1923, F1924, F1925, F1926, F1927, F1928, F1929, F1930, F1931, F1932, F1933, F1934, F1935, F1936, F1937, F1938, F1939, F1940, F1941, F1942, F1943, F1944, F1945, F1946, F1947, F1948, F1949, F1950, F1951, F1952, F1953, F1954, F1955, F1956, F1957, F1958, F1959, F1960, F1961, F1962, F1963, F1964, F1965, F1966, F1967, F1968, F1969, F1970, F1971, F1972, F1973, F1974, F1975, F1976, F1977, F1978, F1979, F1980, F1981, F1982, F1983, F1984, F1985, F1986, F1987

Findings and Recommendations 42 findings

F1 Page 36
The Santa Cruz City Manager should review the Director of Libraries’ job performance according to the Library Joint Powers Authority Agreement. He should solicit the written advice of the JPA Board for these reviews. Response: Santa Cruz County Board of Supervisors NEITHER AGREES NOR DISAGREES. The Board of Supervisors has no jurisdiction over the Santa Cruz City Manager and, therefore, cannot respond to this recommendation. Response: City of Santa Cruz AGREES. The recommendation will be implemented, in accordance with directions given by the library board. Response: City of Capitola AGREES. It is the City of Capitola’s understanding that this recommendation will be implemented in FY 2005-06. Response: City of Scotts Valley NEITHER AGREES NOR DISAGREES. The City of Scotts Valley does not have the authority to implement or not, or to require further study. Response: Library Joint Powers Authority Board AGREES. Will be implemented in FY 2005-06. Response: Santa Cruz City-County Library System AGREES. - 36 Ready to Check Out? Will be implemented in FY 2005-06.
No recommendations for this finding
F2 Page 8
The Director of Libraries is supervised by the City Manager and has department head status under the City of Santa Cruz’s personnel system. The Director serves as staff to the Library Joint Powers Authority Board. Response: Santa Cruz County Board of Supervisors AGREES. Response: City of Santa Cruz AGREES. Response: City of Capitola AGREES. Response: City of Scotts Valley AGREES. Response: Library Joint Powers Authority Board AGREES. Response: Santa Cruz City-County Library System AGREES. Santa Cruz Public Libraries, The Santa Cruz Library System Facilities Master Plan, 2001/02 – 2005/06, September 2001. - 8 Ready to Check Out? 3. Although the JPA Board governs the library, the staff are Santa Cruz City employees. Response: Santa Cruz County Board of Supervisors AGREES. Response: City of Santa Cruz AGREES. Response: City of Capitola AGREES. Response: City of Scotts Valley AGREES. Response: Library Joint Powers Authority Board AGREES. Response: Santa Cruz City-County Library System AGREES.
No recommendations for this finding
F4 Page 9
The Joint Powers Board consists of nine members: • Two members appointed by the Santa Cruz City Council from among its members; • Two members appointed by the Santa Cruz County Board of Supervisors from among its members; • One member appointed by the Capitola City Council from among its members; • One member appointed by the Scotts Valley City Council from among its members; and • Three at-large citizens appointed by majority vote of the board from the qualified electors of the Library Service Area and who represent the geographic diversity of the county.
No recommendations for this finding
F5 Page 9
The JPA Board oversees the operations of the Santa Cruz City-County Library System. It oversees the library budget, adopts and oversees enforcement of rules, regulations and policies necessary for the administration of the library system; sets hours and levels of service for operation of the library system and evaluates the quality of library service. The JPA Board does not concern itself with the day-to-day functioning of the library or the details of the library budget. It relies heavily on staff input to make decisions. The JPA Board duties include conferring with “the City Manager concerning the job performance of the Director of Libraries and any modification or renewal of the contract of the Director of Libraries.”9 Response: Santa Cruz County Board of Supervisors AGREES. Response: City of Santa Cruz AGREES. Joint Powers Agreement between the City of Santa Cruz and the County of Santa Cruz and the Cities of Capitola and Scotts Valley Relating to Library Services, Library Joint Powers Board Bylaws, Article II, g., May 1996. Ready to Check Out? - 9 Response: City of Capitola AGREES. Response: City of Scotts Valley AGREES. Response: Library Joint Powers Authority Board AGREES. Response: Santa Cruz City-County Library System AGREES.
No recommendations for this finding
F6 Page 10
The City Manager consults with other administrative heads of member jurisdictions for the director’s personnel reviews (County Administrative Officer, City Manager of Scotts Valley, City Manager of Capitola). Response: City of Santa Cruz AGREES. Response: City of Capitola NEITHER AGREES NOR DISAGREES. If the last review of the Director of Libraries by the City of Santa Cruz City Manager was in 1999, that review was prior to the tenure of the current City of Capitola City Manager. Response: City of Scotts Valley DISAGREES. No such consultation had occurred with the Scotts Valley City Manager. Response: Library Joint Powers Authority Board AGREES. Response: Santa Cruz City-County Library System AGREES.
No recommendations for this finding
F7 Page 10
The Director of Libraries was last reviewed in 1999 and initiated a self-review in 2002-2003. Response: City of Santa Cruz DISAGREES. The “self-review” conducted in 2002 was just as much a “review” as the one conducted in 1999. Response: City of Capitola NEITHER AGREES NOR DISAGREES. Response: City of Scotts Valley NEITHER AGREES NOR DISAGREES. We are unable to respond. Response: Library Joint Powers Authority Board DISAGREES. The Director of Libraries was appraised by the City Manager in 2002-03. The Joint Powers Board participated in this appraisal by discussing the Director’s performance in a closed session and instructing the chair to write a letter on behalf of the board to the City Manager. Response: Santa Cruz City-County Library System DISAGREES. The Director of Libraries was appraised by the City Manager in 2002-03. The Joint Powers Board participated in this appraisal by discussing the Director’s performance in a closed session and instructing the chair to write a letter on behalf of the board to the City Manager. - 10 Ready to Check Out? 8. JPA Board members and Santa Cruz City staff could not recollect when the JPA Board was last asked for advice on the performance of the Director of Libraries. Response: City of Santa Cruz DISAGREES. The board was asked to submit its comments on the performance of the Director of Libraries in September 2002. Response: City of Capitola DISAGREES. According to communications with District staff, the minutes of the September 9, 2002 reporting a closed session include the following: “The Board then conducted a performance appraisal discussion with the Director and agreed upon the content of a letter to the City Manager commenting on the Director’s performance.” Response: City of Scotts Valley NEITHER AGREES NOR DISAGREES. We are unable to respond. Response: Library Joint Powers Authority Board DISAGREES. The Minutes of the September 9, 2002 reporting a closed session include the following: “The Board then conducted a performance appraisal discussion with the Director and agreed upon the content of a letter to the City Manager commenting on the Director’s performance.” Response: Santa Cruz City-County Library System DISAGREES. The Minutes of the September 9, 2002 reporting a closed session include the following: “The Board then conducted a performance appraisal discussion with the Director and agreed upon the content of a letter to the City Manager commenting on the Director’s performance.” Measure B 9. Measure B, passed by voters in 1996, was a new library tax in the form of a quarter- cent sales tax. Polling data showed that the public valued services to children and seniors, increased open hours and an expanded collection. Response: Santa Cruz County Board of Supervisors AGREES. Response: City of Santa Cruz AGREES. Response: City of Capitola AGREES. Response: City of Scotts Valley AGREES. Response: Library Joint Powers Authority Board AGREES. Response: Santa Cruz City-County Library System AGREES. Ready to Check Out? - 11 10. The sales tax went into effect March 1997 with funds becoming available in the fiscal year beginning July 1, 1997. The ordinance terminates on April 1, 2013.10 11. When people voted on Measure B, its purpose was for more open hours and some capital expenditures to expand places like Scotts Valley and Felton branches and to renovate and build when necessary. Measure B did not expressly call for renting additional administrative space. Response: Santa Cruz County Board of Supervisors PARTIALLY DISAGREES. The purpose of Measure B was to improve library services throughout Santa Cruz County by increasing open hours, expanding services, and strengthening the collections. Measure B did not expressly call for any specific services except those mentioned. Renting System Services space was necessitated by the implementation of the above improvements. Response: City of Santa Cruz PARTIALLY AGREES. It is technically correct that Measure B did not “expressly” call for renting additional administrative space. To our knowledge no one has questioned the need for such space; the only question has been how best to provide it. The expansion of library services authorized by Measure B would not have been possible without additional administrative support, which required additional space. Response: City of Capitola PARTIALLY DISAGREES. According to communications with district staff, the purpose of Measure B was to improve library services throughout Santa Cruz County by increasing open hours, expanding services, and strengthening the collections. Measure B did not expressly call for any specific services except those mentioned. Renting System Services space was necessitated by the implementation of the above improvements. Response: City of Scotts Valley AGREES. Response: Library Joint Powers Authority Board PARTIALLY DISAGREES. The purpose of Measure B was to improve library services throughout Santa Cruz County by increasing open hours, expanding services, and strengthening the collections. Measure B did not expressly call for any specific services except those mentioned. Renting System Services space was necessitated by the implementation of the above improvements. Response: Santa Cruz City-County Library System PARTIALLY DISAGREES. 10 “Text of Measure B (1996 November),” http://www.santacruzpl.org/libraryadmin/btext.shtml, November 1996. - 12 Ready to Check Out? The purpose of Measure B was to improve library services throughout Santa Cruz County by increasing open hours, expanding services, and strengthening the collections. Measure B did not expressly call for any specific services except those mentioned. Renting System Services space was necessitated by the implementation of the above improvements.
No recommendations for this finding
F12 Page 13
Measure B commitments included:11 Commitments accomplished: • Youth Service (YS) staff added and collections expanded; • Mobile YS Librarian added; • First 5 Commission Read to-Me-Grant received; • Bookmobile purchased, staff hired; • Outreach staff for seniors hired and programs developed; • Library Book and Materials budget increased 44 percent in Fiscal Year 97-99, but declined starting after January 2002; • Open hours expanded; • Reopened Live Oak Branch in 1998, County Redevelopment Agency began construction of new facility in 2004; • Scotts Valley Branch doubled in size, homework center added; • Deferred maintenance accomplished at various branches; and • Multiple improvements made in automation and internet access. Items accomplished, not part of original commitment:12 • Opened new branch in Capitola; • Asbestos abatement at Central Branch, new carpet, painting and HVAC repair; • System Services staff moved to 1543 Pacific Avenue in downtown Santa Cruz; and • Bathrooms and other basic facilities added to Garfield Park Branch. Director of Libraries, “Measure B Promises and Accomplishments,” December 21, 2004. Director of Libraries, “Measure B Promises and Accomplishments,” December 21, 2004. Ready to Check Out? - 13 Commitments not accomplished:13 • Construct 2,900 square foot addition to the Central Branch (based on further study, library staff states that 32,000 square feet are needed); • Renovate historic structure occupied by Felton Branch (renovation proved to be impractical and expensive); and • Install one-stop kiosk-type information centers with public access computers throughout county – unworkable without 24/7 staffing. Response: City of Santa Cruz AGREES. Response: City of Capitola AGREES. Response: City of Scotts Valley AGREES. Response: Library Joint Powers Authority Board AGREES. Response: Santa Cruz City-County Library System AGREES. Lease Negotiations 13. With the passage of Measure B, the library system increased services, added to its collection and hired additional staff, necessitating more space. As a result of overcrowding due to expansion, Administrative Services, Technical Services and Outreach moved to 1543 Pacific Avenue in October 1997. Response: City of Santa Cruz AGREES. Response: City of Capitola AGREES. Response: City of Scotts Valley PARTIALLY AGREES. We are unable to comment on the need for more space. Response: Library Joint Powers Authority Board AGREES. Response: Santa Cruz City-County Library System AGREES.
No recommendations for this finding
F14 Page 14
The JPA Board directed the Director of Libraries to recommend rental space, including possible location, budget and timeline, to accommodate overflow from the Central Branch. Response: City of Santa Cruz AGREES. Response: City of Capitola AGREES. Response: City of Scotts Valley PARTIALLY AGREES. We do not recall the action of the JPA Board. Response: Library Joint Powers Authority Board AGREES. Director of Libraries, “Measure B Promises and Accomplishments,” December 21, 2004. - 14 Ready to Check Out? Response: Santa Cruz City-County Library System AGREES.
No recommendations for this finding
F15 Page 15
To accommodate the newly hired staff (due to the passage of Measure B) by October 1997, prompt location of space and timely execution of a lease was necessary. Since the Santa Cruz City Council did not meet in August 1997, library and City of Santa Cruz Redevelopment Agency (RDA) staff requested that the Santa Cruz City Manager be authorized to approve a lease agreement. The lease was subject to the approval of the Santa Cruz City Attorney and the JPA Board. Response: City of Santa Cruz AGREES. Response: City of Capitola AGREES. Response: City of Scotts Valley NEITHER AGREES NOR DISAGREES. We are unable to respond. Response: Library Joint Powers Authority Board AGREES. Response: Santa Cruz City-County Library System AGREES.
No recommendations for this finding
F16 Page 15
The recommendation from the Director of Libraries and the Santa Cruz City Director of Redevelopment stated that the new space should be located conveniently to the main branch of the library, should comprise approximately 10,000 square feet and should have a parking area adequate for loading, unloading and parking of book vans. One of the objectives of having library headquarters downtown was to contribute to the city’s recovery from the 1989 earthquake. The building at 1543 Pacific Avenue met the above criteria. Response: City of Santa Cruz AGREES. Response: City of Capitola AGREES. Response: City of Scotts Valley NEITHER AGREES NOR DISAGREES. We are unable to respond. Response: Library Joint Powers Authority Board AGREES. Response: Santa Cruz City-County Library System AGREES.
No recommendations for this finding
F17 Page 15
Alternative sites were not considered since there were no other available sites that met the above criteria. City Redevelopment Agency staff recollects that the library director identified this site as meeting the specification. Response: City of Santa Cruz PARTIALLY AGREES. The city recalls that the former School District Administrative Headquarters building at 133 Mission Street was available and met the criteria, but was more expensive than the Pacific Avenue property, so was not seriously considered. Response: City of Capitola PARTIALLY DISAGREES. Ready to Check Out? - 15 According to communications with district staff, with the assistance of the Redevelopment Agency, library staff examined several other spaces, but none were large enough. Response: City of Scotts Valley NEITHER AGREES NOR DISAGREES. We are unable to respond. Response: Library Joint Powers Authority Board PARTIALLY DISAGREES. With the assistance of the Redevelopment Agency, library staff examined several other spaces, but none were large enough. Response: Santa Cruz City-County Library System PARTIALLY DISAGREES. With the assistance of the Redevelopment Agency, library staff examined several other spaces, but none were large enough.
No recommendations for this finding
F18 Page 16
The lease approval process began with negotiation between the City of Santa Cruz Redevelopment Agency staff and the landlord. The Santa Cruz City Council approved the basic lease terms but was not involved in the details. They relied on the background material prepared by RDA staff. Response: Santa Cruz County Board of Supervisors AGREES. Response: City of Santa Cruz AGREES. Response: City of Capitola AGREES. Response: City of Scotts Valley NEITHER AGREES NOR DISAGREES. We are unable to respond. Response: Library Joint Powers Authority Board AGREES. Response: Santa Cruz City-County Library System AGREES.
No recommendations for this finding
F19 Page 16
The original lease, executed in Santa Cruz on September 8, 1997 between Penak J. Ltd. and the Santa Cruz City-County Library System, was signed by the Santa Cruz City Manager. The lease had a five-year term with an additional five-year renewal option.
No recommendations for this finding
F20 Page 16
The JPA Board approved the Director of Libraries’ recommendation that the JPA Board adopt a resolution to renew the lease between the library system and Penak J. Ltd. for library administrative headquarters at 1543 Pacific Avenue for an additional five-year term that ends September 30, 2007. Response: Santa Cruz County Board of Supervisors AGREES. Response: City of Santa Cruz AGREES. Response: City of Capitola AGREES. - 16 Ready to Check Out? But please note that although the space at 1543 Pacific Avenue has been referred to by all parties as the “library administrative headquarters,” it would be more accurate to call it “library system services” since three components of the library operation are housed there which serve all branches and programs. Response: City of Scotts Valley NEITHER AGREES NOR DISAGREES. We are unable to respond. Response: Library Joint Powers Authority Board AGREES. But please note that although the space at 1543 Pacific Avenue has been referred to by all parties as the “library administrative headquarters,” it would be more accurate to call it “library system services” since three components of the library operation are housed there which serve all branches and programs. Response: Santa Cruz City-County Library System AGREES. But please note that although the space at 1543 Pacific Avenue has been referred to by all parties as the “library administrative headquarters,” it would be more accurate to call it “library system services” since three components of the library operation are housed there which serve all branches and programs. Library Administrative Headquarters 21. The lease of library administrative headquarters has cost Santa Cruz County residents millions of dollars. In the eight years leading up to 2005, the cost has been $1,936,006. That cost increases annually. By the end of the second five-year lease term, more than $2.5 million will have been spent on administrative headquarters. Ready to Check Out? - 17 Calendar Rent14 NNN15 + Total Rent Elevator HVAC Annual Cost Year Utilities Contract Contract 1997-199816 17 $150,888 $33,096 $183,984 -0- -0- $183,984 1999 $174,108 $35,292 $209,400 -0- -0- $209,400 200018 $182,232 $41,712 $223,944 -0- -0- $223,944 2001 $190,800 $52,884 $243,684 $3,000 -0- $246,684 2002 $199,392 $57,768 $257,160 $3,166 $5,040 $265,366 2003 $202,044 $58,152 $260,196 $5,040 $5,040 $270,276 2004 $204,060 $55,416 $259,476 $5,040 $5,040 $269,556 2005 $201,576 $55,140 $256,716 $5,040 $5,040 $266,796 Total $1,505,100 $389,460 $1,894,560 $21,286 $20,160 $1,936,006 Table 1. Library Administrative Headquarters Rent and Cost History. Sources: Lease for 1543 Pacific Avenue dated September 8, 1997 Renewal of Library Administration Building Lease dated April 10, 2002 Chart from Santa Cruz City Manager, April 4, 2005 Response: Santa Cruz County Board of Supervisors PARTIALLY AGREES. The Grand Jury inclusion of the elevator and HVAC contracts in the total rent inflates the cost of the facility. Any building with an elevator requires an elevator service contract and all buildings require HVAC maintenance. Similarly, all facilities must pay for utilities, taxes, etc., whether directly or via Triple Net charges 14 In 2005, rent was reduced by $379 per month. Triple net. See Appendix: Definitions. Dates are from October 1997 through December 1998. A memo confirming the area of the premises was signed on June 25, 1998. The original square footage stated in the lease was 11,770 square feet. In this memo, the area was confirmed actually to be 11,190 square feet. Rents are based on square footage. Adjustments were made to compensate for the overpayment of rent. On May 17, 2000, the library system added another 1,123 square feet of rental space, for a total of 12,313 square feet. - 18 Ready to Check Out? on the rent. For comparative purposes, only the accrued rent of $1,505,100 should be considered. The library would have had to rent space somewhere for the System Services staff. Based upon study of the county rental market outside of downtown Santa Cruz, we can calculate that the price for such space would range from $0.88/square foot in 1997-98 to $1.10/square foot in 2005, compared to the Pacific Avenue range of $1.07 to $1.36 in the same time period. Were the library system to have rented 10,536 square feet (the most efficient package required) rent would total $1,012,915. So, the cost of the space in downtown Santa Cruz for the period 1997-98 through 2005 is $492,915 more than it would have been elsewhere and that is the net cost of the facility. Response: City of Santa Cruz AGREES. Response: City of Capitola NEITHER AGREES NOR DISAGREES. The City of Capitola does not have such records immediately available. Response: City of Scotts Valley AGREES. Response: Library Joint Powers Authority Board PARTIALLY DISAGREES. The Grand Jury inclusion of the elevator and HVAC contracts in the total rent inflates the cost of the facility. Any building with an elevator requires an elevator service contract, and all buildings require HVAC maintenance. Similarly, all facilities must pay for utilities, taxes, etc., whether directly or via Triple Net charges on the rent. For comparative purposes, only the accrued rent of $1,505,100 should be considered. The library would have had to rent space somewhere for the System Services staff. Based upon study of the county rental market outside of downtown Santa Cruz, we can calculate that the price for such space would range from $0.88/square foot in 1997-98 to $1.10/square foot in 2005, compared to the Pacific Avenue range of $1.07 to $1.36 in the same time period. Were the library system to have rented 10,536 square feet (the most efficient package required) rent would total $1,012,915. So, the cost of the space in downtown Santa Cruz for the period 1997-98 through 2005 is $492,915 more than it would have been elsewhere and that is the net cost of the facility. Response: Santa Cruz City-County Library System PARTIALLY DISAGREES. The Grand Jury inclusion of the elevator and HVAC contracts in the total rent inflates the cost of the facility. Any building with an elevator requires an elevator service contract, and all buildings require HVAC maintenance. Similarly, all facilities must pay for utilities, taxes, etc., whether directly or via Triple Net charges Ready to Check Out? - 19 on the rent. For comparative purposes, only the accrued rent of $1,505,100 should be considered. The library would have had to rent space somewhere for the System Services staff. Based upon study of the county rental market outside of downtown Santa Cruz, we can calculate that the price for such space would range from $0.88/square foot in 1997-98 to $1.10/square foot in 2005, compared to the Pacific Avenue range of $1.07 to $1.36 in the same time period. Were the library system to have rented 10,536 square feet (the most efficient package required), rent would total $1,012,915. So, the cost of the space in downtown Santa Cruz for the period 1997-98 through 2005 is $492,915 more than it would have been elsewhere and that is the net cost of the facility.
Related Recommendations (1)
R20-54
Page 45
(August 30, 2005) City of Scotts 1-3, 5-9, 11-18, 1-9 60 Days Valley 20-54 (August 30, 2005) Library Joint 1-3, 5-9, 11-18, 1-9 90 Days Powers Authority 20-54 (September 30, Board 2005) Santa Cruz City- 1-3, 5-9, 11-18, 1-9 90 Days County Library 20-54 (September 30, System 2005) Ready to Check Out? - 45
F22 Page 20
The Administrative Unit occupies 3,500 square feet in the Pacific Avenue Suite and includes offices, a conference room and an automation training room. Space is adequate but will not sustain growth. It would be hard to add staff for a grant program or special project. Foreseeable future needs would be met by 4,500 square feet.19 Response: Santa Cruz County Board of Supervisors AGREES. Response: City of Santa Cruz AGREES. Response: City of Capitola AGREES. Response: City of Scotts Valley AGREES. Response: Library Joint Powers Authority Board AGREES. Response: Santa Cruz City-County Library System AGREES.
No recommendations for this finding
F23 Page 20
Technical Services occupies 5,500 square feet. Sixty percent is devoted to staff work areas including routing for daily delivery to all branches and the balance to shelving for books and other materials being processed. Seven thousand square feet is required to meet current and future needs.20 Response: Santa Cruz County Board of Supervisors DISAGREES. The Technical Services Division occupies 4,409 square feet. Response: City of Santa Cruz DISAGREES. Technical Services occupies 4,409 square feet. Response: City of Capitola NEITHER AGREES NOR DISAGREES. Santa Cruz Public Libraries, The Santa Cruz Library System Facilities Master Plan, 2001/02 – 2005/06, September 2001. 20Santa Cruz Public Libraries, The Santa Cruz Library System Facilities Master Plan, 2001/02 – 2005/06, September 2001. - 20 Ready to Check Out? The City of Capitola does not have such records immediately available. Response: City of Scotts Valley DISAGREES. The Technical Services Division occupies 4,409 square feet. Response: Library Joint Powers Authority Board DISAGREES. The Technical Services Division occupies 4,409 square feet. Response: Santa Cruz City-County Library System DISAGREES. The Technical Services Division occupies 4,409 square feet.
No recommendations for this finding
F24 Page 21
The Outreach Program occupies 856 square feet on Pacific Avenue. Sixty percent of the space is devoted to shelving library materials and other supplies. The Outreach Program staff workspace of 343 square feet for six people, even workers who are in and out of the building, does not meet library standards. “Conditions are absurdly overcrowded.”21 Response: Santa Cruz County Board of Supervisors AGREES. Response: City of Santa Cruz AGREES. Response: City of Capitola AGREES. Response: City of Scotts Valley AGREES. Response: Library Joint Powers Authority Board AGREES. Response: Santa Cruz City-County Library System AGREES.
No recommendations for this finding
F25 Page 21
The Outreach Program requires at least 1,500 square feet for workspace and shelving. If staff moved to a stand-alone facility, a bathroom, break room and storage space would be needed. Access to a loading dock and vehicle parking is required. The space could be located elsewhere in the county near major thoroughfares.22 Response: Santa Cruz County Board of Supervisors AGREES. Response: City of Santa Cruz AGREES. Response: City of Capitola AGREES. Response: City of Scotts Valley NEITHER AGREES NOR DISAGREES. We are unable to respond. Response: Library Joint Powers Authority Board AGREES. Response: Santa Cruz City-County Library System AGREES. Santa Cruz Public Libraries, The Santa Cruz Library System Facilities Master Plan, 2001/02 – 2005/06, September 2001. Santa Cruz Public Libraries, The Santa Cruz Library System Facilities Master Plan, 2001/02 – 2005/06, September 2001. Ready to Check Out? - 21 26. Library staff reported that the heating system does not work well; the boiler is very old and some offices are often cold. The fire exit from the basement is through The Velvet Underground, a neighboring business. The door was locked in the past, but this has been remedied. Response: Santa Cruz County Board of Supervisors AGREES. Response: City of Santa Cruz AGREES. Response: City of Capitola AGREES. Response: City of Scotts Valley NEITHER AGREES NOR DISAGREES. We are unable to respond. Response: Library Joint Powers Authority Board AGREES. Response: Santa Cruz City-County Library System AGREES.
No recommendations for this finding
F27 Page 22
Library staff says that the elevators are small, old and break down frequently. Since the library system pays for elevator servicing and repair costs, this adds to the expense of leasing administrative headquarters. Response: Santa Cruz County Board of Supervisors DISAGREES. The headquarters facility has two elevators, only one of which is “small, old, and break(s) down frequently.” The other is eight years old. The library has a four-hour service response to infrequent problems related to the need to periodically reset the elevator computer. The older elevator is used only for accessing the basement, where various items are stored and the boiler is located. Only a few designated staff are allowed to use this elevator. Response: City of Santa Cruz DISAGREES. The older of the two elevators at the administrative headquarters is small and old and does have a poor service history; it is used only by a few designated staff. The newer elevator has required service, but infrequently. Response: City of Capitola NEITHER AGREES NOR DISAGREES. The City of Capitola does not have such records immediately available. Response: City of Scotts Valley NEITHER AGREES NOR DISAGREES. We are unable to respond. Response: Library Joint Powers Authority Board DISAGREES. The Headquarters facility has two elevators, only one of which is “small, old, and break(s) down frequently.” The other is eight years old. We have four-hour service response to infrequent problems related to the need to periodically reset the elevator computer. The older elevator is used only for accessing the basement, where various items are stored and the boiler is located. Only a few designated staff are allowed to use this elevator. - 22 Ready to Check Out? Response: Santa Cruz City-County Library System DISAGREES. The headquarters facility has two elevators, only one of which is “small, old, and break(s) down frequently.” The other is eight years old. We have four-hour service response to infrequent problems related to the need to periodically reset the elevator computer. The older elevator is used only for accessing the basement, where various items are stored and the boiler is located. Only a few designated staff are allowed to use this elevator.
No recommendations for this finding
F28 Page 23
Loading docks for Outreach and Routing/Receiving, as well as limited staff parking, are available. The building meets the load-bearing requirement for books.23 Response: Santa Cruz County Board of Supervisors AGREES. Response: City of Santa Cruz AGREES. Response: City of Capitola AGREES. Response: City of Scotts Valley NEITHER AGREES NOR DISAGREES. We are unable to respond. Response: Library Joint Powers Authority Board AGREES. Response: Santa Cruz City-County Library System AGREES.
No recommendations for this finding
F29 Page 23
In Outreach, three people shared a desk designed for one. Crates of books were stacked at the end of aisles on the first floor. In contrast to other rooms, one room had empty shelves. Response: Santa Cruz County Board of Supervisors PARTIALLY DISAGREES. Two people, who work different schedules, share a desk in the Outreach Offices. Books and other items are swapped in and out of available shelving; on any day there may be empty shelves or all shelves may be full. “Crates of books stacked at the end of aisles on the first floor” probably were waiting for staff shelving. Response: City of Santa Cruz PARTIALLY DISAGREES. Two people share a desk in the Outreach Offices; they work different schedules. Stacked books were likely awaiting shelving. Response: City of Capitola NEITHER AGREES NOR DISAGREES. The City of Capitola does not have such records immediately available. Response: City of Scotts Valley NEITHER AGREES NOR DISAGREES. We are unable to respond. Memo from Director of Libraries to Library Joint Powers Authority Board regarding Headquarters Space, January 26, 2004. Ready to Check Out? - 23 Response: Library Joint Powers Authority Board PARTIALLY DISAGREES. Two people, who work different schedules, share a desk in the Outreach offices. Books and other items are swapped in and out of available shelving; on any day there may be empty shelves or all shelves may be full. “Crates of books stacked at the end of aisles on the first floor” probably were waiting for staff shelving. Response: Santa Cruz City-County Library System PARTIALLY DISAGREES. Two people, who work different schedules, share a desk in the Outreach offices. Books and other items are swapped in and out of available shelving; on any day there may be empty shelves or all shelves may be full. “Crates of books stacked at the end of aisles on the first floor” probably were waiting for staff shelving.
No recommendations for this finding
F30 Page 24
In June 2004, the JPA Board appointed a subcommittee to consider the cost and relocation of library administrative headquarters. No action was taken.24 Response: Santa Cruz County Board of Supervisors AGREES. Response: City of Santa Cruz AGREES. Response: City of Capitola AGREES. Response: City of Scotts Valley NEITHER AGREES NOR DISAGREES. We are unable to respond. Response: Library Joint Powers Authority Board AGREES. Response: Santa Cruz City-County Library System AGREES. Location of Library Headquarters 31. The library system employs the equivalent of 117.98 full time employees. Forty-two people work at administrative headquarters. Twenty-two of them work two four-hour shifts per week on public desks at the Central Branch, and one senior manager works one four-hour shift. This is the equivalent of 2.4 full-time equivalency (FTE) positions on the Central Branch circulation desk and 2.1 FTE positions at Central Reference and Youth Services. Library system administration believes that administrative headquarters must be located within easy walking distance to the Central Branch. Response: Santa Cruz County Board of Supervisors PARTIALLY DISAGREES. Effective July 1, 2005 the Library System will employ 115.35 FTE staff, 36 of whom work at System Services Headquarters, plus 2 FTE grant staff. Memo from Director of Libraries to Library Joint Powers Authority Board regarding Headquarters Space, January 26, 2004. - 24 Ready to Check Out? Response: City of Santa Cruz PARTIALLY DISAGREES. Effective July 1, 2005, the library system employed 115.35 FTE staff, 36 of whom worked at system services headquarters. Response: City of Capitola NEITHER AGREES NOR DISAGREES. The City of Capitola does not have such records immediately available. Response: City of Scotts Valley AGREES. Response: Library Joint Powers Authority Board PARTIALLY DISAGREES. Effective July 1, 2005 the library system will employ 115.35 FTE staff, 36 of whom work at system services headquarters, plus 2 FTE grant staff. Response: Santa Cruz City-County Library System PARTIALLY DISAGREES. Effective July 1, 2005 the library system will employ 115.35 FTE staff, 36 of whom work at system services headquarters, plus 2 FTE grant staff.
No recommendations for this finding
F32 Page 25
Locating administrative staff close to Santa Cruz City Hall and the County Building is convenient. Administrative staff workers make daily trips to Santa Cruz City Hall that save mail/delivery time and maintain personal contacts with colleagues in the Finance and Human Resources Departments.25 Response: Santa Cruz County Board of Supervisors AGREES. Response: City of Santa Cruz AGREES. Response: City of Capitola AGREES. Response: City of Scotts Valley AGREES. Response: Library Joint Powers Authority Board AGREES. Response: Santa Cruz City-County Library System AGREES.
No recommendations for this finding
F33 Page 25
As many staff as possible work on public desks to preserve contact with the public. Library management believes that keeping in touch with the public allows Technical Services staff and management to improve service. Working on a public desk gives the staff involved a sense of the impact of their work on the public and other staff.26 Response: Santa Cruz County Board of Supervisors AGREES. Response: City of Santa Cruz AGREES. Response: City of Capitola AGREES. Memo to the Joint Powers Authority Board from Director of Libraries regarding Headquarters Space, January 26, 2004. Memo to the Joint Powers Authority Board from Director of Libraries regarding Headquarters Space, January 26, 2004. Ready to Check Out? - 25 Response: City of Scotts Valley AGREES. Response: Library Joint Powers Authority Board AGREES. Response: Santa Cruz City-County Library System AGREES.
No recommendations for this finding
F34 Page 26
Rotation of shifts was instituted to relieve staff from long hours “on desk” where repetitive motion could lead to stress injury. Response: Santa Cruz County Board of Supervisors AGREES. Response: City of Santa Cruz AGREES. Response: City of Capitola AGREES. Response: City of Scotts Valley NEITHER AGREES NOR DISAGREES. We are unable to respond. Response: Library Joint Powers Authority Board AGREES. Response: Santa Cruz City-County Library System AGREES.
No recommendations for this finding
F35 Page 26
According to some staff members, rotation is inconvenient because the worker stops one job in the middle of the day and goes to another. Because staff fills in at branches other than Central, rotation involves travel time. Staff must acclimatize themselves to different and changing work situations if they fill in sporadically. Response: Santa Cruz County Board of Supervisors DISAGREES. No staff assigned to either headquarters or the Central Branch “fill in at branches other than Central.” Shifts on the Central Circulation Desk are limited to four or five hours in order to promote worker safety and decrease worker stress. Three of the four library clerks assigned to Central Circulation are regular part-time employees (20 hours per week) for this reason. Response: City of Santa Cruz DISAGREES. Regular employees assigned to headquarters do not “fill in” at branches other than Central. On-call substitute employees may, however, be assigned to substitute at different branches as required. Response: City of Capitola NEITHER AGREES NOR DISAGREES. The City of Capitola does not have such records immediately available. Response: City of Scotts Valley NEITHER AGREES NOR DISAGREES. We are unable to respond. Response: Library Joint Powers Authority Board DISAGREES. No staff assigned to either HQ or the Central Branch “fill in at branches other than Central.” Shifts on the Central Circulation Desk are limited to four or five hours in order to promote worker safety and decrease worker stress. Three of the four library - 26 Ready to Check Out? clerks assigned to Central Circulation are regular part-time employees (20 hours per week) for this reason. Response: Santa Cruz City-County Library System DISAGREES. No staff assigned to either HQ or the Central Branch “fill in at branches other than Central.” Shifts on the Central Circulation Desk are limited to four or five hours in order to promote worker safety and decrease worker stress. Three of the four library clerks assigned to Central Circulation are regular part-time employees (20 hours per week) for this reason.
No recommendations for this finding
F36 Page 27
The library system has an existing courier service that delivers library materials throughout the 10-branch system, including administrative headquarters. Response: Santa Cruz County Board of Supervisors AGREES. Response: City of Santa Cruz AGREES. Response: City of Capitola AGREES. Response: City of Scotts Valley AGREES. Response: Library Joint Powers Authority Board AGREES. Response: Santa Cruz City-County Library System AGREES. Funding 37. Library funding comes from the following sources: • County Library Fund - property tax, designated for library service, collected in the unincorporated areas and in the cities of Capitola and Scotts Valley; • member contributions – the cities of Santa Cruz and Watsonville contribute money from their general funds; • Measure B – a quarter-cent sales tax (approved by voters in 1996); • library fee and fine revenue; • State of California Public Library Fund grant; and • income from library bequests and trusts. Response: Santa Cruz County Board of Supervisors AGREES. Response: City of Santa Cruz AGREES. Response: City of Capitola AGREES. Response: City of Scotts Valley AGREES. Response: Library Joint Powers Authority Board AGREES. Response: Santa Cruz City-County Library System AGREES. Ready to Check Out? - 27 38. According to library staff, Measure B sales tax originally generated sufficient money for library operations but not enough for capital projects. The library has enough revenue to operate the city-county library system. It does not have enough money for updating facilities. Response: Santa Cruz County Board of Supervisors AGREES. Response: City of Santa Cruz AGREES. Response: City of Capitola AGREES. Response: City of Scotts Valley AGREES. Response: Library Joint Powers Authority Board AGREES. Response: Santa Cruz City-County Library System AGREES.
No recommendations for this finding
F39 Page 28
The library budget has been negatively affected by: • higher expenses for employee benefits such as workers’ compensation; • a recession that reduced sales-tax revenues; and • a state government that took local tax revenues to narrow its budget gap. Response: Santa Cruz County Board of Supervisors AGREES. Response: City of Santa Cruz AGREES. Response: City of Capitola AGREES. Response: City of Scotts Valley AGREES. Response: Library Joint Powers Authority Board AGREES. Response: Santa Cruz City-County Library System AGREES.
No recommendations for this finding
F40 Page 28
In response to a projected $700,000 budget deficit, the JPA Board:27 • increased the library system’s schedule of fees and charges; • shortened hours; • eliminated a cumulative total of 9.13 positions since June 2003; • accepted early retirements from staff; • cut library materials budget by $350,000; and • cut Supplies and Services budget – training, staff travel to conferences, supplies for materials processing. Response: Santa Cruz County Board of Supervisors AGREES. Director of Libraries, “The Library Budget Deficit: What’s Going On?” November 10, 2003, http://www.santacruzpl.org/libraryadmin/deficit.shtml. - 28 Ready to Check Out? Response: City of Santa Cruz AGREES. Response: City of Capitola AGREES. Response: City of Scotts Valley AGREES. Response: Library Joint Powers Authority Board AGREES. Response: Santa Cruz City-County Library System AGREES.
No recommendations for this finding
F41 Page 29
The Director of Libraries estimated the anticipated library system budget deficit for FY 2005-2006 to be $200,384.28 In May 2005, that figure was revised to $173,000.29 This figure may look insignificant when looking at Fiscal Year 2004-05 expected expenditures of $10.8 million,30 but it was enough for the library system to consider closing a branch. Response: Santa Cruz County Board of Supervisors AGREES. Response: City of Santa Cruz AGREES. Response: City of Capitola AGREES. Response: City of Scotts Valley AGREES. Response: Library Joint Powers Authority Board AGREES. Response: Santa Cruz City-County Library System AGREES. Outcomes 42. The JPA Board has discussed going to the voters for a bond issue and how to otherwise fund long-term capital needs. There is no contingency plan if a bond issue doesn’t pass. If it doesn’t pass, money may continue to be spent the same way it is spent now. The cost of library administrative headquarters is $266,796 this year and will increase each year. Response: Santa Cruz County Board of Supervisors AGREES. Response: City of Santa Cruz AGREES. Response: City of Capitola AGREES. Response: City of Scotts Valley NEITHER AGREES NOR DISAGREES. We are unable to respond. Response: Library Joint Powers Authority Board AGREES. Memo from Director of Libraries to Library Joint Powers Authority Board regarding FY 2005-06 Budget Increases and Revenues, March 30, 2005. Santa Cruz Sentinel, “Library chief’s apology falls short for supervisor,” May 4, 2005. 30Santa Cruz Public Libraries, the Library System’s Revenue and Budget: FY 2004-2005, http://www.santacruzpl.org/libraryadmin/04-05bud.shtml. Ready to Check Out? - 29 Response: Santa Cruz City-County Library System AGREES.
No recommendations for this finding
F43 Page 30
A minimum of $16.8 million is required for capital improvement. If Scotts Valley and Capitola are included the figure goes up to $24.2 million.31 Response: Santa Cruz County Board of Supervisors AGREES. Response: City of Santa Cruz AGREES. Response: City of Capitola AGREES. Response: City of Scotts Valley NEITHER AGREES NOR DISAGREES. We are unable to respond. Response: Library Joint Powers Authority Board AGREES. Response: Santa Cruz City-County Library System AGREES.
No recommendations for this finding
F44 Page 30
A bond issue on the ballot would request voters throughout the county to approve a 30-year general obligation bond measure on the order of $20 million to support expansion or replacement of the Central Branch, construction of a new branch at Felton, expansion of the Aptos parking lot, upgrading the automation system and installing new materials handling and security technology. The cost would be roughly $6.30 per $100,000 of assessed valuation, or $30 annually for the typical property taxpayer. Response: Santa Cruz County Board of Supervisors AGREES. Response: City of Santa Cruz AGREES. Response: City of Capitola AGREES. Response: City of Scotts Valley NEITHER AGREES NOR DISAGREES. We are unable to respond. Response: Library Joint Powers Authority Board AGREES. Response: Santa Cruz City-County Library System AGREES.
No recommendations for this finding
F45 Page 30
The earliest a bond proposal could be ready for placement on a ballot is 2006.32 Response: Santa Cruz County Board of Supervisors AGREES. Response: City of Santa Cruz AGREES. Response: City of Capitola AGREES. Response: City of Scotts Valley AGREES. Response: Library Joint Powers Authority Board AGREES. Director of Libraries, Library Capital Improvement Program, September 1, 2004. The Mid-County Post, “Library Expansion,” October 5, 2004-October 18, 2004. - 30 Ready to Check Out? Response: Santa Cruz City-County Library System AGREES.
No recommendations for this finding
F46 Page 31
Some JPA members feel a bond measure would have difficulty passing. They have stated that if a bond issue is proposed, the public should be polled to see if they would vote for it. Response: Santa Cruz County Board of Supervisors AGREES. Response: City of Santa Cruz AGREES. Response: City of Capitola AGREES. Response: City of Scotts Valley AGREES. Response: Library Joint Powers Authority Board AGREES. Response: Santa Cruz City-County Library System AGREES.
No recommendations for this finding
F47 Page 31
JPA Board members say that administrative headquarters rent is high, but holding a bond election is expensive, and the JPA would probably be responsible for that cost. Response: Santa Cruz County Board of Supervisors AGREES. Response: City of Santa Cruz AGREES. Response: City of Capitola AGREES. Response: City of Scotts Valley NEITHER AGREES NOR DISAGREES. We are unable to respond. Response: Library Joint Powers Authority Board AGREES. Response: Santa Cruz City-County Library System AGREES.
No recommendations for this finding
F48 Page 31
In the City of Salinas, voters rejected a ballot measure on November 2, 2004 to boost sales tax to preserve city services.33 Response: Santa Cruz County Board of Supervisors AGREES. Response: City of Santa Cruz AGREES. Response: City of Capitola AGREES. Response: City of Scotts Valley AGREES. Response: Library Joint Powers Authority Board AGREES. Response: Santa Cruz City-County Library System AGREES.
No recommendations for this finding
F49 Page 31
The Salinas City Council voted on December 14, 2004 to permanently close all three of the city’s libraries.34 33 Santa Cruz Sentinel, “Cash-strapped Salinas set to close libraries,” December 26, 2004. Santa Cruz Sentinel, “Cash-strapped Salinas set to close libraries,” December 26, 2004. Ready to Check Out? - 31 Response: Santa Cruz County Board of Supervisors AGREES. Response: City of Santa Cruz AGREES. Response: City of Capitola AGREES. Response: City of Scotts Valley AGREES. Response: Library Joint Powers Authority Board AGREES. Response: Santa Cruz City-County Library System AGREES.
No recommendations for this finding
F50 Page 32
Santa Clara County’s library tax ($33.66 per year for a single home, comprising 20 percent of its operating budget) expires in June 2005. Efforts by its Joint Exercise of Powers Authority to pass a measure to renew and increase the tax failed last year. In May 2005, a mail-in ballot offering two options will be sent out. Measure A will renew the tax at the same amount and will avoid service cuts for the coming year. Measure B will increase the amount by $12 per year per single home to restore some cuts in hours and services. The Santa Clara library district has spent at least $80,000 on an opinion poll. The cost of running the election will be $1.8 million (a third of the $5.4 million the tax would raise annually).35 Response: Santa Cruz County Board of Supervisors AGREES. Response: City of Santa Cruz AGREES. Response: City of Capitola AGREES. Response: City of Scotts Valley NEITHER AGREES NOR DISAGREES. We are unable to respond. Response: Library Joint Powers Authority Board AGREES. Response: Santa Cruz City-County Library System AGREES.
No recommendations for this finding
F51 Page 32
Voters in San Luis Obispo rejected a proposed quarter-cent sales tax hike on November 2, 2004, which would have kept their libraries solvent, necessitating reduced hours and staff layoffs.36 Response: Santa Cruz County Board of Supervisors AGREES. Response: City of Santa Cruz AGREES. Response: City of Capitola AGREES. Response: City of Scotts Valley AGREES. Response: Library Joint Powers Authority Board AGREES. Response: Santa Cruz City-County Library System AGREES. San Jose Mercury News, “Library to try tax vote again,” March 24, 2005. 36 “Library Funding, California”, www.ala.org. - 32 Ready to Check Out? 52. Voters in Berkeley defeated Measure L, a library parcel tax, in November 2004. Supporters of the measure had hoped it would forestall staff layoffs and reduced hours.37 Response: Santa Cruz County Board of Supervisors AGREES. Response: City of Santa Cruz AGREES. Response: City of Capitola AGREES. Response: City of Scotts Valley AGREES. Response: Library Joint Powers Authority Board AGREES. Response: Santa Cruz City-County Library System AGREES.
No recommendations for this finding
F53 Page 33
Libraries in 41 states have absorbed more than $50 million in funding cuts last year. At least 10 cities have considered closures.38 Response: Santa Cruz County Board of Supervisors AGREES. Response: City of Santa Cruz AGREES. Response: City of Capitola AGREES. Response: City of Scotts Valley NEITHER AGREES NOR DISAGREES. We are unable to respond. Response: Library Joint Powers Authority Board AGREES. Response: Santa Cruz City-County Library System AGREES.
No recommendations for this finding
F54 Page 33
At the Santa Cruz City-County Library System JPA Board meeting on May 2, 2005, a proposal was put forth to close the Felton branch to reduce the upcoming fiscal year 2005-06 budget shortfall of $173,000 by $156,355.39 The community strongly opposed the closing, and the JPA Board voted to keep the branch open. Response: Santa Cruz County Board of Supervisors AGREES. The county agrees with this finding, and notes that closing the Felton Branch was only one part of a larger group of recommendations that included adding needed staff at Scotts Valley and downgrading the Branciforte Branch. The Library Joint Powers Board unanimously rejected the branch closure proposal. Response: City of Santa Cruz DISAGREES. The story is more complicated than the Grand Jury’s brief summary. In addition to the proposal to close Felton, the director’s budget proposal included reduced 37 Berkeley Daily Planet, “Too Many Tax Measures Spells Defeat at the Polls,” January 3, 2005. Santa Cruz Sentinel, “Cash-strapped Salinas set to close libraries,” December 26, 2004. Santa Cruz Sentinel, “Supervisor Rips Library Chief over Library Closing,” April 29, 2005. Ready to Check Out? - 33 services at Branciforte, as well as increased staffing and services at Scotts Valley and Live Oak. Response: City of Capitola PARTIALLY DISAGREES. According to communications with district staff, closing the Felton Branch was only one part of a larger group of recommendations that included adding needed staff at Scotts Valley and downgrading the Branciforte Branch. The Library Joint Powers Board unanimously rejected the branch closure proposal. Response: City of Scotts Valley AGREES. Response: Library Joint Powers Authority Board PARTIALLY DISAGREES. Closing the Felton Branch was only one part of a larger group of recommendations that included adding needed staff at Scotts Valley and downgrading the Branciforte Branch. The Library Joint Powers Board unanimously rejected the branch closure proposal. Response: Santa Cruz City-County Library System PARTIALLY DISAGREES. Closing the Felton Branch was only one part of a larger group of recommendations that included adding needed staff at Scotts Valley and downgrading the Branciforte Branch. The Library Joint Powers Board unanimously rejected the branch closure proposal. Conclusions Library Administration 1. The JPA Board represents a diversity of interests in Santa Cruz County and includes elected officials. Many factors, including political considerations, contribute to making decisions for the library system.
No recommendations for this finding
F1988 Page 4
City of Santa Cruz Budget Form 2004-05, Supplies and Expenses, June 2, 2004. City of Santa Cruz Comprehensive Annual Financial Report, Department Summary, June 30, 2003. - 4 Ready to Check Out? City of Santa Cruz, Director of Libraries, Job Description, April 1983. City of Santa Cruz, Directory of City Officials. City of Santa Cruz Functional Organization Chart, August 2004. Director of Libraries, Additional Questions, November 30, 2004. Director of Libraries, Headquarters Financial Information, February 18, 2005. Director of Libraries, Headquarters Space, January 26, 2004. Director of Libraries, Headquarters/Technical Services Division Space, April 19, 1997. Director of Libraries, Library Capital Improvement Program, September 1, 2004. Director of Libraries, Measure B Promises and Accomplishments, December 21, 2004. Director of Libraries, Renew Headquarters Lease, February 25, 2002. Director of Redevelopment, Director of Libraries, Lease Agreement with Penak J. Ltd. for the Santa Cruz City-County Library Use of Property Located at 1543 Pacific Avenue, Santa Cruz, July 22, 1997. Mike Elmore, Faye G. Belardi Memorial Board of Trustees, Felton Library Rent Increase, June 16, 2000. Pamela Greeninger, Lease Agreement – Capitola Branch Library, January 16, 2002. Joint Powers Agreement between the City of Santa Cruz and the County of Santa Cruz and the Cities of Capitola and Scotts Valley Relating to Library Services, May 1966. Lease for 1543 Pacific Avenue, 1997-2002, March 4, 2002. Susan A. Mauriello, La Selva Beach Library Expansion, June 26, 1992. Maxine McNamara, Additional Questions, November 2004. Maxine McNamara, Rent on Pacific Avenue, October 5, 2004. Placer County Grand Jury, Auburn – Placer County Library System, 2001-2002. Santa Cruz City Council, Resolution No. 2002-04, Resolution of the Santa Cruz Library Joint Powers Board Regarding Lease Extension for Headquarters Space, 4 March 2002. Santa Cruz City Council, Resolution No. NS- Resolution of the City Council of the City of Santa Cruz, 1543 Pacific Avenue, 1997. Santa Cruz Fire Department, Fire Prevention Safety Notice, no date. Santa Cruz Library Joint Powers Board, The Santa Cruz Library System Standards for Library Services and Facilities, September 2001. Santa Cruz Library Joint Powers Authority Board, Meeting Agenda Packet: • April 4, 2005. • February 7, 2005. • December 6, 2004. • January 10, 2005. Santa Cruz Library Joint Powers Authority Board, Meeting Minutes: • May 5, 1997. • July 21, 1997. Ready to Check Out? - 5 • August 4, 1999. Santa Cruz Public Libraries, Annual Statistical Report: • FY 1999-2000, August 23, 2000. • FY 2000-2001, 2001, August 9, 2001. • FY 2003-2004, July 30, 2004. Santa Cruz Public Libraries, Central Branch Emergency Plan, August 10, 2003. Santa Cruz Public Libraries, A City-County System 1997-98 Annual Report, 1998. Santa Cruz Public Libraries, City-County Library System, Employee List, October 11, 2004. Santa Cruz Public Libraries, City-County Library System, Organization Chart, June 1999. Santa Cruz Public Libraries, Facts about the Santa Cruz City-County Library System, August 24, 2004. Santa Cruz Public Libraries Headquarters Map: • First Floor, September 2001. • Second Floor, February 2002. Santa Cruz Public Libraries, The Santa Cruz Library System Facilities Master Plan, 2001/2 – 2005/6, September 2001. Santa Cruz Public Libraries, Other Branch Floor Plans. Richard C. Wilson, Director of Libraries Evaluation, February 26, 2005. Richard C. Wilson, Extension of Lease for Scotts Valley Branch Library, March 1, 2004. Newspaper/Magazine Articles: Berkeley Daily Planet, “Too Many Tax Measures Spells Defeat at the Polls,” January 3, 2005. Mid-County Post, “Library expansion,” October 5, 2004. Ellen Perlman, “Library Living,” Governing Magazine, November 2004, p. 51. San Jose Mercury News, “Library to try tax vote again” March 24, 2005. Santa Cruz Sentinel: • “Board mixed on library growth,” December 8, 2004. • “Businessman sets sights on library crisis,” December 31, 2004. • “Cash-strapped Salinas set to close libraries,” December 26, 2004. • “County libraries seeking $24M,” September 22, 2004. • “Joint Powers Board Meeting,” December 8, 2004. • “Libraries at the crossroads,” January 9, 2005. • “Libraries of the future,” January 2, 2005. • “Library chief’s apology falls short for supervisor,” May 4, 2005. • “Library eyes ways to save,” September 24, 2003. • “Library system faces another deficit,” April 3, 2005. • “Library might dodge service cuts,” September 20, 2003. • “Measure B has been effective but falls short,” January 9, 2005. - 6 Ready to Check Out? • “Patrons skimp out on library fines,” October 13, 2004. • “Private fund-raising drives are not without critics,” December 31, 2004. Web sites: City of Santa Cruz Comprehensive Annual Financial Report, June 30, 2003, http://www.ci.santa-cruz.ca.us/. City of Santa Cruz, Department Summary, Library (City), 2002-2004 and 2003- 2005, http://www.ci.santa-cruz.ca.us/. City of Santa Cruz, Redevelopment Agency, Commercial/Industrial Space Available for Lease in the City of Santa Cruz, October – November 2004, http://www.ci.santa-cruz.ca.us/ra/SpaceAvailableIndustrial.html. City of Santa Cruz, Redevelopment Agency, Introduction to Redevelopment, http://www.ci.santa-cruz.ca.us/ra/Intro.html. City of Santa Cruz Redevelopment Agency, Space Available for Lease Downtown Santa Cruz, October – November 2004, http://www.ci.santa- cruz.us/ra/SpaceAvailableExcel.html. City of Santa Cruz, Redevelopment Agency, Staff Bios and Contact Information, http://www.ci.santa-cruz.ca.us/ra/EmployeeBios.html. County of Santa Cruz Redevelopment Agency Web site, http://sccounty01.co.santa- cruz.ca.us/red/HomePg.htm. Director of Libraries, The Library Budget Deficit: What’s Going On? http://www.santacruzpl.org/libraryadmin/deficit.shtml. Job Accommodation Network Web site, http://www.jan.wvu.edu/links/adasummary.htm. League of Women Voters Education Fund Web site, http://ca.lwv.org/lwvc/edfund/elections/2002nov/bond_debt_detail.html. Library Funding, California, www.ala.org. Santa Cruz Public Libraries, Library Joint Powers Board Home Page, http://www.santacruzpl.org/libraryadmin/ljpb/index.shtml. Santa Cruz Public Libraries, Library Joint Powers Board Bylaws, http://www.santacruzpl.org/libraryadmin/ljpb/bylaws.shtml. Santa Cruz Public Libraries, The Library System’s Revenue and Budget: • FY 1999-2000, http://www.santacruzpl.org/libraryadmin/99-00bud.shtml. • FY 2000-2001, http://www.santacruzpl.org/libraryadmin/00-01bud.shtml. • FY 2001-2002, http://www.santacruzpl.org/libraryadmin/01-02bud.shtml. • FY 2002-2003, http://www.santacruzpl.org/libraryadmin/02-03bud.shtml. • FY 2004-2005, http://www.santacruzpl.org/libraryadmin/04-05bud.shtml. School Finance Bulletin Web site, www.orrick.com/fileupload/259.pdf. Text of Measure B (November1996) www.santacruzpl.org/libraryadmin/btext.shtml. Ready to Check Out? - 7 United Way, Community Assessment Project Report, Year 10, http://www.appliedsurveyresearch.org/cap_report.html, November 22, 2004. Attended meetings: Central Branch and Administrative Headquarters Tour, November 3, 2004. Library Joint Powers Board Meeting: • December 6, 2004. • February 7, 2005. • April 4, 2005. • May 2, 2005. Findings Library Administration 1. Current library system organization balances two conflicting library service issues: • desire to maintain neighborhood-level branch libraries; and • economic necessity of maximizing funding resources by centralizing programs and services.8 Response: Santa Cruz County Board of Supervisors AGREES. Response: City of Santa Cruz AGREES. Response: City of Capitola AGREES. Response: City of Scotts Valley AGREES. Response: Library Joint Powers Authority Board AGREES. Response: Santa Cruz City-County Library System AGREES.
No recommendations for this finding

Conclusions 21