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⚠️ Este contenido ha sido traducido automáticamente. El texto original en inglés es la versión oficial. La traducción puede contener errores.
Findings and Recommendations 7 findings
F1
In this county the Local Emergency Medical Services Agency is the non-profit San Luis Obispo County Emergency Medical Services Agency (SLOEMSA).
No recommendations for this finding
F2
The Sheriff’s Dispatch Center is responsible for dispatching all ambulance and EMS helicopter service in the county.
No recommendations for this finding
F3
The Grand Jury found confusion between the sheriff and Cal Fire dispatchers in the 911 calls reviewed. On the four 911 calls reviewed dispatchers refused incident commanders requests for a helicopter.
Related Recommendations (1)
R2
Dispatchers must follow Policy 119 and not overrule an incident commander’s request for an EMS helicopter.
F4
Policy 119 allows incident commanders to request an EMS helicopter and assume responsibility for meeting the time and medical criteria.
No recommendations for this finding
F5
There are two EMS helicopters operating in the county.
No recommendations for this finding
F6
Dispatchers are required to get an estimated time of arrival from both helicopter services before launching either helicopter. Sometimes the CHP does not answer the phone creating delays in helicopter dispatch.
Related Recommendations (1)
R1
SLOEMSA should revise their procedures so dispatchers are able to launch the helicopter with the shortest ETA. If one service cannot be immediately contacted the first available should be sent.
F7
Other counties in California have combined police and fire dispatch with reported improved communication.
No recommendations for this finding
Additional Recommendations 1
These recommendations are not explicitly linked to specific findings.
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R3The responses shall be submitted to the Presiding Judge of the San Luis Obispo Superior Court by September 23, 2010. Please provide a copy of all responses to the Grand Jury as well. The San Luis Obispo County Sheriff is required to respond to Findings 2, 3 and 7 as well as Recommendations 2 & 3. The responses shall be submitted to the Presiding Judge of the San Luis Obispo Superior Court by August 23, 2010. Please provide a copy of all responses to the Grand Jury as well. The San Luis Obispo County Emergency Medical Services Agency is required to respond to
Conclusions 1
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CL1Despite the problems noted above, the Grand Jury found the people who provide the emergency medical services in our county to be competent, capable and dedicated. The directors at SLOEMSA have taken steps to fix some of the problems identified, but more action is needed. Policies must be revised or new procedures implemented to reduce excessive time delays and confusion in dispatching. The Grand Jury agrees with SLOEMSA’S Policy 119 that incident commanders should have the authority to request EMS helicopters. The Grand Jury also believes many of these problems could be corrected if the dispatch centers for the sheriff and Cal Fire were combined.