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Extracted from Consolidated Report
This investigation was originally published as part of a larger consolidated report containing multiple investigations. View the consolidated PDF for the complete document.
⚠️ Translation Notice: This content has been automatically translated. The original English text is the official version. Translation may contain errors.
⚠️ Este contenido ha sido traducido automáticamente. El texto original en inglés es la versión oficial. La traducción puede contener errores.
Recommendations 4
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R2Page 5Time and money should be budgeted to provide staff training and support. There needs to be supervision and accountability at all levels to ensure this is being done. As Modoc County Department of Social Services begins the restructuring process, it is essential to take advantage of all agencies that provide technical assistance and support, including, but not limited to, the California Department of Social Services, the University of California, Davis, associations and groups that offer networking opportunities for Eligibility Workers and Social Workers. Supervisors and Directors must also develop strategies and techniques that are non-confrontational but direct employees to follow department policy.
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R3Page 5Guidelines for positions should be developed that are clear, and concise. New hires should become versed in these guidelines prior to working on their own. A mentor system should be in place.
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R4Page 5A committee consisting of all stakeholders could be formed to assess issues prior to the grievance process taking place.
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R5Page 5Due to the ongoing state investigation, we suggest that the 2013-14 Grand Jury continue to investigate the Department of Social Services.