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Extracted from Consolidated Report

This investigation was originally published as part of a larger consolidated report containing multiple investigations. View the consolidated PDF for the complete document.

Modoc County Grand Jury • 2000-2001

Hospital Report

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Findings 3 findings

F1 Page 6
Modoc Medical Center received a grant to update the x-ray equipment in the fluoroscopy room. While working on this project a legal issue was encountered involving the ADA (Americans with Disabilities Act). The issue pertains to wheelchair access to the existing bathroom. Any upgrade, even non-structural, must be brought up to the current legal codes. The function of this room does not require wheelchair access to the bathroom and the administrator applied for a waiver, which was denied. The facility has since applied for and received a $50,000 grant from OSHPD (Office of Statewide Health Planning and Development) to help offset some of the costs of this project. Construction to bring the bathroom up to code has begun.
F2 Page 6
Non-English speaking patients must often rely on family members to interpret in medical situations. This presents two problems: confidentiality is breached and often the patient does not feel able to speak freely and the interpreter does not always understand the medical information they are asked to relay to the patient. Lack of accurate information on both sides can lead to misunderstandings and possible mis-diagnosis. The hospital has set up a trial period with Cyracom. Cyracom is a company that provides translation telephones and access to multiple languages via these phones. If this system proves to be beneficial the minimal cost of approximately $100 to hook up and a per minute charge when the phone is used to translate would be offset by the benefit to the staff and patients.
F3 Page 7
The loss of Dana Lewis, OD caused a setback for the hospital. The administration is actively seeking two doctors to fill the vacancy. It is felt that with two doctors instead of one there would be more of a support system and more continuity for the patients. The two doctors would work in tandem to accomplish administration tasks and patient care. The use of two doctors instead of one would also eliminate most if not all of the use of traveling doctors. This would allow for better continuity of patient care.

Recommendations 2