“The homeless have homes, but they are still on the street;” Further Resolved, Pursuant to

Recommendations 11

• R1
  The Office of the Mayor and the Board of Supervisors must provide an Will Not Be RESOLVED, That the Board of Supervisors reports to the Presiding Judge of the Superior Court that it agrees with Board of adequate budget and direct the Division of Real Estate to find permanent, Implemented: Not
• R2
  Human Services is working with DPH to standardize outcome measures between the two agencies. 2007-08 The Homeless Have 4. The City should develop performance criteria for its supportive housing Department of Will Be Implemented DCYF is ready and willing to participate in any efforts lead by our city colleagues to develop and monitor performance Will Be Implemented in DCYF is ready and willing to participate in any efforts lead by our city colleagues to Homes, But They Are programs that emphasize inputs (e.g., intake criteria, building operating Children, Youth in the Future criteria for its supportive housing programs that support children, youth and families. DCYF does not provide capital the Future develop and monitor performance criteria for its supportive housing programs that Still on the Street costs, and capital construction costs or master lease payments) and and Their funding for supportive housing. Our particular area of emphasis is related to service funding for residents – on site support children, youth and families. DCYF does not provide capital funding for outcomes (in particular, housing retention rates, reduction in use of Families and in the community—to improve outcomes for children, youth and families. We will be participating in a meeting supportive housing. Our particular area of emphasis is related to service funding for emergency services and increase in client incomes). convened by HSA to discuss this issues in the next 60 days. residents – on site and in the community—to improve outcomes for children, youth and families. 2007-08 The Homeless Have 4. The City should develop performance criteria for its supportive housing Department of Recommendation Implemented ** Homes, But They Are programs that emphasize inputs (e.g., intake criteria, building operating Public Health Implemented Still on the Street costs, and capital construction costs or master lease payments) and outcomes (in particular, housing retention rates, reduction in use of emergency services and increase in client incomes). 2007-08 CGJ Year Report Title Recommendation Response 2009 Response (1) 2009 Response Text (2) 2010 Response (1) 2010 Response Text (2) Required 2007-08 The Homeless Have 4. The City should develop performance criteria for its supportive housing Human Services Recommendation See answers to # 2 and #3. Note that there are challenges with tracking use of emergency services and other Recommendation HSA has established a baseline of contract objectives and outcomes that emphasize Homes, But They Are programs that emphasize inputs (e.g., intake criteria, building operating Agency Implemented, Will confidential and protected health services by clients in HSA housing programs. Confidentiality and HIPPA Implemented the efforts supporting tenants to maintain housing stability. SASH Process analysis Still on the Street costs, and capital construction costs or master lease payments) and Be Implemented in requirements will have to be considered when tracking or sampling for such data. covers leasing (for master lease sites), operating and support services costs. HSA outcomes (in particular, housing retention rates, reduction in use of the Future works jointly with the Department of Public Health, Mayor's Office of Housing and the emergency services and increase in client incomes). San Francisco Redevelopment Agency regarding capital costs; the later two agencies are responsible for managing capital investments. DPH and HSA fund cost of services. All are involved in funding operating expenses. 2007-08 The Homeless Have 4. The City should develop performance criteria for its supportive housing Mayor's Office of Will Not Be MOCI does not fund supportive housing programs. ** Homes, But They Are programs that emphasize inputs (e.g., intake criteria, building operating Community Implemented: Not Still on the Street costs, and capital construction costs or master lease payments) and Development Warranted or Not outcomes (in particular, housing retention rates, reduction in use of Reasonable emergency services and increase in client incomes). 2007-08 The Homeless Have 4. The City should develop performance criteria for its supportive housing Mayor's Office of Recommendation The Citywide Loan Committee, which MOH chairs, evaluates capital loan requests on the basis of comparisons ** Homes, But They Are programs that emphasize inputs (e.g., intake criteria, building operating Housing Implemented between costs and performance of developers. HSA and DPH have separate evaluation processes for services and Still on the Street costs, and capital construction costs or master lease payments) and opearating support that take into account outcomes. outcomes (in particular, housing retention rates, reduction in use of emergency services and increase in client incomes). 2007-08 The Homeless Have 4. The City should develop performance criteria for its supportive housing San Francisco Requires Further SFRA has a process for evaluating building capital costs and building operating costs including a peer review and Will Not Be See 2009. DPH and HS have the lead. HS has implemented rec. Homes, But They Are programs that emphasize inputs (e.g., intake criteria, building operating Redevelopment Analysis approval by the Citywide Loan Committee. SFRA staff work with HSA and DPH to review supportive housing Implemented: Not Still on the Street costs, and capital construction costs or master lease payments) and Agency programs and incorporates those findings in the loan evaluations. Warranted or Not outcomes (in particular, housing retention rates, reduction in use of Reasonable emergency services and increase in client incomes). 2007-08 The Homeless Have 5. The City should require non-profits and city agencies to benchmark their Department of Will Be Implemented Benchmarking is a performance management best practice employed by DCYF generally. DCYF is ready and willing Requires Further Benchmarking is a performance management best practice employed by DCYF Homes, But They Are performance against each other, against the private sector, and against non-Children, Youth in the Future to participate in any efforts lead by our city colleagues to undertake benchmarking across agencies, sectors, and Analysis generally. DCYF is ready and willing to participate in any efforts lead by our city Still on the Street profits which operate without significant government funding. and Their funding sources specific to supportive housing.We will be participating in a meeting convened by HSA to discuss this colleagues to undertake benchmarking across agencies, sectors, and funding sources Families issues in the next 60 days. specific to supportive housing. 2007-08 The Homeless Have 5. The City should require non-profits and city agencies to benchmark their Department of Recommendation Implemented ** Homes, But They Are performance against each other, against the private sector, and against non-Public Health Implemented Still on the Street profits which operate without significant government funding. 2007-08 The Homeless Have 5. The City should require non-profits and city agencies to benchmark their Human Services Recommendation Human Services outlines its benchmarks in all negotiated contracts with each provider. The benchmarks are then ** Homes, But They Are performance against each other, against the private sector, and against non-Agency Implemented monitored in quarterly reports and a yearly-required monitoring process conducted by program and fiscal staff. We Still on the Street profits which operate without significant government funding. know of no private sector contractor, willing to work in the non-profit arena. Additionally, given the different set of constraints and requirements that the for-profit and non-profit sectors operate under, comparisons across the two sectors must be used with caution. Many outcome measures are already comparable among various housing programs and the supportive housing workgroup is developing recommendations to further that. 2007-08 The Homeless Have 5. The City should require non-profits and city agencies to benchmark their Mayor's Office of Will Not Be MOCI does not fund supportive housing programs. ** Homes, But They Are performance against each other, against the private sector, and against non-Community Implemented: Not Still on the Street profits which operate without significant government funding. Development Warranted or Not Reasonable 2007-08 The Homeless Have 5. The City should require non-profits and city agencies to benchmark their Mayor's Office of Recommendation MOH uses cost benchmarking data to make its funding decisions. This includes for-profit and non-profit agencies. ** Homes, But They Are performance against each other, against the private sector, and against non-Housing Implemented There are not any agencies that we know of that provide comparable supportive housing without government subsidy Still on the Street profits which operate without significant government funding. 2007-08 The Homeless Have 5. The City should require non-profits and city agencies to benchmark their San Francisco Recommendation SFRA already benchmarks performance of non-profit housing developers each and against private sector. SFRA ** Homes, But They Are performance against each other, against the private sector, and against non-Redevelopment Implemented reviews the cost of housing production as part of its loan evaluation process. SFRA also reviews the performance Still on the Street profits which operate without significant government funding. Agency among licensed HOPWA service providers. There are no for-profit HOPWA service providers. . 2007-08 The Homeless Have 6. City Departments and Agencies should base decisions about renewing or Department of Will Be Implemented DCYF policy currently requires funding decisions to factor past and current performance in renewals or new funding Requires Further DCYF policy currently requires funding decisions to factor past and current Homes, But They Are terminating supportive housing contracts solely on the outcomes of the Children, Youth in the Future awards. This practice will continue if improved or new performance measures are developed specifically for Analysis performance in renewals or new funding awards. This practice will continue if Still on the Street enhanced performance measures. and Their supportive housing and are applicable to any agencies DCYF funds. improved or new performance measures are developed specifically for supportive Families housing and are applicable to any agency DCYF funds. 2007-08 CGJ Year Report Title Recommendation Response 2009 Response (1) 2009 Response Text (2) 2010 Response (1) 2010 Response Text (2) Required 2007-08 The Homeless Have 6. City Departments and Agencies should base decisions about renewing or Department of Recommendation Implemented ** Homes, But They Are terminating supportive housing contracts solely on the outcomes of the Public Health Implemented Still on the Street enhanced performance measures. 2007-08 The Homeless Have 6. City Departments and Agencies should base decisions about renewing or Department on Will Not Be The decision to renew or terminate supportive housing solely on the outcome of the enhanced performance measures ** Homes, But They Are terminating supportive housing contracts solely on the outcomes of the the Status of Implemented: Not is not reasonable, because such measures are not the only way, or even the best way, to know if supportive housing Still on the Street enhanced performance measures. Women Warranted or Not is working. Quantitative measurements do not take into account the human condition or the unique and disparate Reasonable influences on the lives of individuals. Setting measurable objectives and outcomes can provide baseline data and assist in tracking trends. However, to ascertain whether a program is successful, qualitative factors also must be taken into account. Any decision-making process should include site visits, interviews and/or other evaluative tools. We support a model similar to the Office of the Controller’s Standard Fiscal and Compliance Citywide Non-Profit Monitoring Committee, an interagency body that employs site visits, self-evaluations, interviews, and group
• R3
  The DOE should publicly establish a date certain by which Sequoia must Department of Will Not Be Recommendation applies to previous election receive the Secretary of State's certification regarding the counting of RCV Implemented: Not Elections for the Elections ballots. This date should be no later than September 15, 2008. City/County of San Warranted or Not Reasonable Francisco 2007-08 A Year of Five
• R4
  Provide a venue for supportive housing providers to exchange knowledge and share best practices and resources with peers, HSA and subject matter experts. H.S.A. anticipates a July 2009 date to implement the recommendations coming of the workgroup. 2007-08 CGJ Year Report Title Recommendation Response 2009 Response (1) 2009 Response Text (2) 2010 Response (1) 2010 Response Text (2) Required 2007-08 The Homeless Have 2. The City should order that comprehensive cost/benefit analysis be Mayor's Office of Will Not Be MOCI does not fund supportive housing programs. ** Homes, But They Are performed on current supportive housing programs to include: (A) costs of Community Implemented: Not Still on the Street the supportive programs for various homeless populations compared to the Development Warranted or Not cost avoidance through reduced use of emergency services, hospitals, jails, reasonable etc., and (B) comparative analysis of specific programs and supportive housing models to assess reasons that the cost of providing supportive housing differs substantially between different programs that seem equally successful in outcome. 2007-08 The Homeless Have 2. The City should order that comprehensive cost/benefit analysis be Mayor's Office of Will Not Be Refer to HAS response. ** Homes, But They Are performed on current supportive housing programs to include: (A) costs of Housing Implemented: Not Still on the Street the supportive programs for various homeless populations compared to the Warranted or Not cost avoidance through reduced use of emergency services, hospitals, jails, Reasonable etc., and (B) comparative analysis of specific programs and supportive housing models to assess reasons that the cost of providing supportive housing differs substantially between different programs that seem equally successful in outcome. 2007-08 The Homeless Have 2. The City should order that comprehensive cost/benefit analysis be Office of the Will Be Implemented Agree. Please see my previous response. Will Be Implemented in Agree. Please see my previous response. Homes, But They Are performed on current supportive housing programs to include: (A) costs of Mayor in the Future the Future Still on the Street the supportive programs for various homeless populations compared to the cost avoidance through reduced use of emergency services, hospitals, jails, etc., and (B) comparative analysis of specific programs and supportive housing models to assess reasons that the cost of providing supportive housing differs substantially between different programs that seem equally successful in outcome. 2007-08 The Homeless Have 2. The City should order that comprehensive cost/benefit analysis be San Francisco Requires Further Please see HSA’s response. SFRA is the capital provider for many of the City’s supportive housing projects. SFRA Will Not Be See 2009. DPH and HS have the lead. HS has completed cost study. Homes, But They Are performed on current supportive housing programs to include: (A) costs of Redevelopment Analysis will participate in the efforts of HSA and DPH is analyzing and making recommendations to improve the supportive Implemented: Not Still on the Street the supportive programs for various homeless populations compared to the Agency housing system. Warranted or Not cost avoidance through reduced use of emergency services, hospitals, jails, Reasonable etc., and (B) comparative analysis of specific programs and supportive housing models to assess reasons that the cost of providing supportive housing differs substantially between different programs that seem equally successful in outcome. 2007-08 The Homeless Have 3. The Department of Health and the Human Services Agency should Department of Recommendation Implemented ** Homes, But They Are develop and apply simple input/outcome measures of the success of Public Health Implemented Still on the Street supportive housing programs. 2007-08 The Homeless Have 3. The Department of Health and the Human Services Agency should Human Services Recommendation 1. H.S.A. already has input/outcome measures defined in all contracts. Input objectives include target population and ** Homes, But They Are develop and apply simple input/outcome measures of the success of Agency Implemented eligibility, targeted outreach/service engagement, property management standards, and on site case management Still on the Street supportive housing programs. and supportive services. Outcome measures are housing retention/stability, and client satisfaction/input. The supportive housing workgroup process referred to in #2 above will further develop the measures, quality of life objectives and outcomes reported, and tracked. 2. Human Services is working with DPH to standardize outcome measures between the two agencies. 2007-08 The Homeless Have 4. The City should develop performance criteria for its supportive housing Department of Will Be Implemented DCYF is ready and willing to participate in any efforts lead by our city colleagues to develop and monitor performance Will Be Implemented in DCYF is ready and willing to participate in any efforts lead by our city colleagues to Homes, But They Are programs that emphasize inputs (e.g., intake criteria, building operating Children, Youth in the Future criteria for its supportive housing programs that support children, youth and families. DCYF does not provide capital the Future develop and monitor performance criteria for its supportive housing programs that Still on the Street costs, and capital construction costs or master lease payments) and and Their funding for supportive housing. Our particular area of emphasis is related to service funding for residents – on site support children, youth and families. DCYF does not provide capital funding for outcomes (in particular, housing retention rates, reduction in use of Families and in the community—to improve outcomes for children, youth and families. We will be participating in a meeting supportive housing. Our particular area of emphasis is related to service funding for emergency services and increase in client incomes). convened by HSA to discuss this issues in the next 60 days. residents – on site and in the community—to improve outcomes for children, youth and families. 2007-08 The Homeless Have 4. The City should develop performance criteria for its supportive housing Department of Recommendation Implemented ** Homes, But They Are programs that emphasize inputs (e.g., intake criteria, building operating Public Health Implemented Still on the Street costs, and capital construction costs or master lease payments) and outcomes (in particular, housing retention rates, reduction in use of emergency services and increase in client incomes). 2007-08 CGJ Year Report Title Recommendation Response 2009 Response (1) 2009 Response Text (2) 2010 Response (1) 2010 Response Text (2) Required 2007-08 The Homeless Have 4. The City should develop performance criteria for its supportive housing Human Services Recommendation See answers to # 2 and #3. Note that there are challenges with tracking use of emergency services and other Recommendation HSA has established a baseline of contract objectives and outcomes that emphasize Homes, But They Are programs that emphasize inputs (e.g., intake criteria, building operating Agency Implemented, Will confidential and protected health services by clients in HSA housing programs. Confidentiality and HIPPA Implemented the efforts supporting tenants to maintain housing stability. SASH Process analysis Still on the Street costs, and capital construction costs or master lease payments) and Be Implemented in requirements will have to be considered when tracking or sampling for such data. covers leasing (for master lease sites), operating and support services costs. HSA outcomes (in particular, housing retention rates, reduction in use of the Future works jointly with the Department of Public Health, Mayor's Office of Housing and the emergency services and increase in client incomes). San Francisco Redevelopment Agency regarding capital costs; the later two agencies are responsible for managing capital investments. DPH and HSA fund cost of services. All are involved in funding operating expenses. 2007-08 The Homeless Have 4. The City should develop performance criteria for its supportive housing Mayor's Office of Will Not Be MOCI does not fund supportive housing programs. ** Homes, But They Are programs that emphasize inputs (e.g., intake criteria, building operating Community Implemented: Not Still on the Street costs, and capital construction costs or master lease payments) and Development Warranted or Not outcomes (in particular, housing retention rates, reduction in use of Reasonable emergency services and increase in client incomes). 2007-08 The Homeless Have 4. The City should develop performance criteria for its supportive housing Mayor's Office of Recommendation The Citywide Loan Committee, which MOH chairs, evaluates capital loan requests on the basis of comparisons ** Homes, But They Are programs that emphasize inputs (e.g., intake criteria, building operating Housing Implemented between costs and performance of developers. HSA and DPH have separate evaluation processes for services and Still on the Street costs, and capital construction costs or master lease payments) and opearating support that take into account outcomes. outcomes (in particular, housing retention rates, reduction in use of emergency services and increase in client incomes). 2007-08 The Homeless Have 4. The City should develop performance criteria for its supportive housing San Francisco Requires Further SFRA has a process for evaluating building capital costs and building operating costs including a peer review and Will Not Be See 2009. DPH and HS have the lead. HS has implemented rec. Homes, But They Are programs that emphasize inputs (e.g., intake criteria, building operating Redevelopment Analysis approval by the Citywide Loan Committee. SFRA staff work with HSA and DPH to review supportive housing Implemented: Not Still on the Street costs, and capital construction costs or master lease payments) and Agency programs and incorporates those findings in the loan evaluations. Warranted or Not outcomes (in particular, housing retention rates, reduction in use of Reasonable emergency services and increase in client incomes). 2007-08 The Homeless Have 5. The City should require non-profits and city agencies to benchmark their Department of Will Be Implemented Benchmarking is a performance management best practice employed by DCYF generally. DCYF is ready and willing Requires Further Benchmarking is a performance management best practice employed by DCYF Homes, But They Are performance against each other, against the private sector, and against non-Children, Youth in the Future to participate in any efforts lead by our city colleagues to undertake benchmarking across agencies, sectors, and Analysis generally. DCYF is ready and willing to participate in any efforts lead by our city Still on the Street profits which operate without significant government funding. and Their funding sources specific to supportive housing.We will be participating in a meeting convened by HSA to discuss this colleagues to undertake benchmarking across agencies, sectors, and funding sources Families issues in the next 60 days. specific to supportive housing. 2007-08 The Homeless Have 5. The City should require non-profits and city agencies to benchmark their Department of Recommendation Implemented ** Homes, But They Are performance against each other, against the private sector, and against non-Public Health Implemented Still on the Street profits which operate without significant government funding. 2007-08 The Homeless Have 5. The City should require non-profits and city agencies to benchmark their Human Services Recommendation Human Services outlines its benchmarks in all negotiated contracts with each provider. The benchmarks are then ** Homes, But They Are performance against each other, against the private sector, and against non-Agency Implemented monitored in quarterly reports and a yearly-required monitoring process conducted by program and fiscal staff. We Still on the Street profits which operate without significant government funding. know of no private sector contractor, willing to work in the non-profit arena. Additionally, given the different set of constraints and requirements that the for-profit and non-profit sectors operate under, comparisons across the two sectors must be used with caution. Many outcome measures are already comparable among various housing programs and the supportive housing workgroup is developing recommendations to further that. 2007-08 The Homeless Have 5. The City should require non-profits and city agencies to benchmark their Mayor's Office of Will Not Be MOCI does not fund supportive housing programs. ** Homes, But They Are performance against each other, against the private sector, and against non-Community Implemented: Not Still on the Street profits which operate without significant government funding. Development Warranted or Not Reasonable 2007-08 The Homeless Have 5. The City should require non-profits and city agencies to benchmark their Mayor's Office of Recommendation MOH uses cost benchmarking data to make its funding decisions. This includes for-profit and non-profit agencies. ** Homes, But They Are performance against each other, against the private sector, and against non-Housing Implemented There are not any agencies that we know of that provide comparable supportive housing without government subsidy Still on the Street profits which operate without significant government funding. 2007-08 The Homeless Have 5. The City should require non-profits and city agencies to benchmark their San Francisco Recommendation SFRA already benchmarks performance of non-profit housing developers each and against private sector. SFRA ** Homes, But They Are performance against each other, against the private sector, and against non-Redevelopment Implemented reviews the cost of housing production as part of its loan evaluation process. SFRA also reviews the performance Still on the Street profits which operate without significant government funding. Agency among licensed HOPWA service providers. There are no for-profit HOPWA service providers. . 2007-08 The Homeless Have 6. City Departments and Agencies should base decisions about renewing or Department of Will Be Implemented DCYF policy currently requires funding decisions to factor past and current performance in renewals or new funding Requires Further DCYF policy currently requires funding decisions to factor past and current Homes, But They Are terminating supportive housing contracts solely on the outcomes of the Children, Youth in the Future awards. This practice will continue if improved or new performance measures are developed specifically for Analysis performance in renewals or new funding awards. This practice will continue if Still on the Street enhanced performance measures. and Their supportive housing and are applicable to any agencies DCYF funds. improved or new performance measures are developed specifically for supportive Families housing and are applicable to any agency DCYF funds. 2007-08 CGJ Year Report Title Recommendation Response 2009 Response (1) 2009 Response Text (2) 2010 Response (1) 2010 Response Text (2) Required 2007-08 The Homeless Have 6. City Departments and Agencies should base decisions about renewing or Department of Recommendation Implemented ** Homes, But They Are terminating supportive housing contracts solely on the outcomes of the Public Health Implemented Still on the Street enhanced performance measures. 2007-08 The Homeless Have 6. City Departments and Agencies should base decisions about renewing or Department on Will Not Be The decision to renew or terminate supportive housing solely on the outcome of the enhanced performance measures ** Homes, But They Are terminating supportive housing contracts solely on the outcomes of the the Status of Implemented: Not is not reasonable, because such measures are not the only way, or even the best way, to know if supportive housing Still on the Street enhanced performance measures. Women Warranted or Not is working. Quantitative measurements do not take into account the human condition or the unique and disparate Reasonable influences on the lives of individuals. Setting measurable objectives and outcomes can provide baseline data and assist in tracking trends. However, to ascertain whether a program is successful, qualitative factors also must be taken into account. Any decision-making process should include site visits, interviews and/or other evaluative tools. We support a model similar to the Office of the Controller’s Standard Fiscal and Compliance Citywide Non-Profit Monitoring Committee, an interagency body that employs site visits, self-evaluations, interviews, and group
• R5
  The DOE should keep the public apprised of the status of the Secretary of Department of 2007-08 A Year of Five The Department of Elections issued memoranda and press releases regarding the certification of the voting system Recommendation Elections for the State's certification of the Sequoia voting machine for counting RCV ballots | Elections by the Secretary of State. Implemented City/County of San and the status of the contingency plan if required. Francisco 2007-08 A Year of Five
• R6
  For a partisan primary election, where separate ballots are used based on Elections The Commission cannot implement this Recommendation, as doing so would exceed its chartered authority to set Implemented: Not Elections for the a voter's patty affiliation, the DOE's training and voter outreach programs policy for elections and would infringe on the Director of Elections' statutory responsibility to conduct the day-to-day Commission City/County of San Warranted or Not operations. (S.F. Charter Secs. 13.103.5, 13.104.) However, the Commission is mindful of these concerns, and will need greater emphasis on the fact that in order to vote for a candidate in Francisco Reasonable have public discussions with the Director and discuss publicly among its members to determine whether greater another party, voters must re-register and change their party affiliation by efforts in these areas - necessarily at the expense of other things - would be expected to achieve significant the voter registration deadline. improvement in the areas the Jury describes. The Commission acknowledges that while some aspects of voting requirements are not intuitive for all voters, it is also true that all of this information is publicly posted, and it is worth noting that the overwhelming majority of voters managed to comply with the requirements. (1) "--" Department did not respond with one of the four required actions. "**" Response not required: Recommendation has been fully implemented or abandoned. Office of the Controller Status of the Recommendations 2010 Department Responses by the Civil Grand Jury 2007-08 CGJ Year Report Title Recommendation 2009 Response Text (2) 2010 Response Text (2) 2009 Response (1) 2010 Response (1)
• R7
  The DOE's poll worker training needs to emphasize the Ranked-Choice Department of Recommendation The Department of Elections does emphasize ranked-choice voting when training poll workers. Elections for the Voting process. Implemented Elections City/County of San Francisco 2007-08 A Year of Five
• R8
  The DOE's outreach program needs to improve voter instructions on the Will Be Implemented The Department of Elections will continue its review of outreach materials as it does before every election. Recommendation The next ranked-choice election is in November and the Department is concentrating Department of Elections for the Ranked-Choice Voting process and the use of Absentee Ballots. in the Future Implemented Elections currently on the June primary election. The Department's outreach team does focus City/County of San on informing people of how to complete applications to request vote-by-mail ballots. Francisco Also, the outreach team explains to voters that if they choose to become "permanent" vote-by-mail voters that they will receive a ballot in the mail before every election. The Department also places a link on the front page of its website prior to every election allowing voters to complete an online form to request vote-by-mail ballots. Further, on the back cover of every voter guide is an application for vote-by-mail ballots and which also provides for voters to choose whether they want to become permanent vote-by- mail voters. 2007-08 A Year of Five
• R9
  In addition to its established communication approaches, the DOE should Department of The Department has implemented a newsletter and has begun a public service announcement program that includes |* Recommendation Elections for the explore enhanced techniques to communicate information on the less Elections Implemented these topics. City/County of San understood aspects of voting such as partisan primary elections, Ranked- Choice Voting and Absentee Ballots. Francisco 2007-08 A Year of Five
• R10
  The Office of the Mayor and the Board of Supervisors not only should Will Not Be Board of Implemented: Not Recommendation Nos. 2, 4, 8 and 10 of the 2007-2008 Civil Grand Jury Report entitled "Fits and Starts: The Response of San ask at budget time but also require a routine report from the Police Supervisors Francisco Government Department that shows trend data regarding civilian employment progress. Response of San Francisco Government to Past Civil Grand Jury Recommendations" (Resolution No. 414-08) Warranted or Not to Past Civil Grand Reasonable FURTHER RESOLVED, That the Board of Supervisors urges the Mayor to cause the implementation of accepted recommendations through his/her department heads and through the development of the annual budget. Jury Recommendations 2007-08 Fits and Starts: The 10. The Office of the Mayor and the Board of Supervisors not only should Office of the Recommendation Agree. Please see my previous response. Mayor Response of San ask at budget time but also require a routine report from the Police Implemented Francisco Government Department that shows trend data regarding civilian employment progress. to Past Civil Grand Jury Recommendations 2007-08 Fits and Starts: The
• R11
  (Resolution No. 414-08) to Past Civil Grand Board should follow up by not approving budgets unless these Reasonable recommendations are addressed. Jury Recommendations 2007-08 Fits and Starts: The 1. As a standard practice, the Office of the Mayor should include in the Office of the Will Not Be Disagree. The Civil Grand Jury has an existing response process in which all relevant departments, the Board of Supervisors, and the Mayor's Office engage. The Mayor's Office responses to Civil Grand Jury reports provide annual budget instructions a request of each affected department to Response of San Mayor Implemented: Not Francisco Government address Civil Grand Jury instructions in their budget proposals. Also, the Warranted or Not direction to departments about specific Civil Grand Jury recommendations, which the departments take into to Past Civil Grand Board should follow up by not approving budgets unless these Reasonable consideration when creating their budget proposals for the following year. However, in the 09-10 budget instructions, recommendations are addressed. the Mayor's Office included a specific request that departments consider independent reviews and audits – such as Jury Civil Grand Jury reports, audits by the Controller's Office, and reports by the Budget Analyst's Office – in developing Recommendations their budget submissions. RESOLVED, That the Board of Supervisors reports to the Presiding Judge of the Superior Court that it agrees with 2007-08 Fits and Starts: The 10. The Office of the Mayor and the Board of Supervisors not only should Will Not Be Board of Implemented: Not Recommendation Nos. 2, 4, 8 and 10 of the 2007-2008 Civil Grand Jury Report entitled "Fits and Starts: The Response of San ask at budget time but also require a routine report from the Police Supervisors Francisco Government Department that shows trend data regarding civilian employment progress. Response of San Francisco Government to Past Civil Grand Jury Recommendations" (Resolution No. 414-08) Warranted or Not to Past Civil Grand Reasonable FURTHER RESOLVED, That the Board of Supervisors urges the Mayor to cause the implementation of accepted recommendations through his/her department heads and through the development of the annual budget. Jury Recommendations 2007-08 Fits and Starts: The 10. The Office of the Mayor and the Board of Supervisors not only should Office of the Recommendation Agree. Please see my previous response. Mayor Response of San ask at budget time but also require a routine report from the Police Implemented Francisco Government Department that shows trend data regarding civilian employment progress. to Past Civil Grand Jury Recommendations 2007-08 Fits and Starts: The 10. The Office of the Mayor and the Board of Supervisors not only should The Department regularly prepares civilianization information as part of its budget The Police Department now produces a routine report that shows trend data regarding civilian employment progress. Recommendation Police Recommendation ask at budget time but also require a routine report from the Police The Department is committed to the continued civilianization of appropriate positions; this process, however, is Response of San Department Implemented, Will Implemented presentation. Francisco Government | Department that shows trend data regarding civilian employment progress. Be Implemented in impacted by the budget process. to Past Civil Grand the Future Jury Recommendations 2007-08 Fits and Starts: The 11. The Office of the Mayor and the Board of Supervisors should include in Board of Will Not Be FURTHER RESOLVED, That the Board of Supervisors reports that it disagrees partially with Recommendation Nos. 1 |** and 11, as follows: The Mayor's office does not agree to Recommendation 1, however the Board of Supervisors may their review of City budgets each department's loss run history to be Response of San Supervisors Implemented: Not Francisco Government provided on a timely and consistent basis by the City Attorney. This request such information during Budget Committee hearings; and funding issues need to be addressed regarding Warranted or Not discussion would include a mandate for each department to work with Risk to Past Civil Grand