San Francisco County Grand Jury • 2025-2026 • Agency Response
Response to: Techs in the City - Full ReportThis report details the Jury's research, investigation, findings, and recommendations.PublishedJune 10, 2025

Amended in Committee

Published: September 18, 2025 18 pages
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Findings and Recommendations 4 findings

F1 Page 10
Concerns over the potential risks of AI have led MYR, ADM, Agree with the to an overly cautious approach toward emerging DT finding technology. The city risks missing opportunities to harness new technology to improve governance and delivery of services to citizens.
Related Recommendations (1)
R1
Page 12
1 By September 30, 2025, the mayor should MYR Has not yet been The Office of Emerging Technologies, in [for direct DT to produce a comprehensive AI implemented but collaboration with COIT, is working to develop an
F2 Page 10
Governance of technology in the city is MYR, ADM, Agree with the hindered because of a federated management DT finding structure across departments. Such hindrance has slowed or impaired the ability of the city to efficiently identify, pilot, test, and deploy emerging technologies.
Related Recommendations (1)
R2
Page 14
1 By December 31, 2025, the mayor and city MYR, ADM Requires further The Mayor's Office is working with the City [for administrator should adopt a plan for unifying analysis Administrator, Department of Technology, Digital
F3 Page 10
Procurement of technology in the city is MYR, DT, Agree with the hindered because of a federated management OCA finding structure across departments. This hinders the ability to find and implement useful, scalable AI and emerging technology solutions, and presents risks to enforcing quality, standardization, privacy and interoperability.
Related Recommendations (1)
R3
Page 15
1 By June 30, 2026, the mayor and CIO should MYR, DT Will not be The Office of Contract Administration has a [for jointly conduct a detailed review and adopt implemented robust procurement review process, which in
F4 Page 10
The Committee on Information Technology MYR Disagree, wholly The members of the Committee on Information (COIT) is comprised mostly of non-technical Technology are appointed through the leaders and has insufficient authority and administrative code, and represent department influence over departments’ technology plans. leadership to ensure buy-in. However, the As a result, it is falling short of its objective to individuals that routinely attend COIT and relevant streamline ICT policy and roadmapping in San subcommittees are departmental CIOs or other Francisco, which threatens current and emerging technical leads and have the relevant content and technology initiatives alike. expertise to advise on the COIT agenda. The 1 Techs in the City: Government’s Opportunity to Seize the AI Moment FY 2024-2025 Civil Grand Jury Report Committee makes recommendations and can set policy; individual departments appropriately make their own procurement decisions in collaboration with the Mayor's Budget Office and OCA. Techs in the City: Government’s Opportunity to Seize the AI Moment FY 2024-2025 Civil Grand Jury Report Response Response Text Has been Summary regarding implemented action implemented Respondent Will be Timeframe for implementation # Recommendation Assigned by implemented CGJ Requires further Explain scope and parameter of analysis, analysis timeframe (should not exceed 6-months) Will not be Explain thereof implemented
Related Recommendations (1)
R4
Page 17
1 By June 30, 2026, the city should enact an MYR Will not be The City Administrator disagrees with this [for ordinance amending the Administrative Code implemented recommendation. COIT serves a vital role,