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Extracted from Consolidated Report

This investigation was originally published as part of a larger consolidated report containing multiple investigations. View the consolidated PDF for the complete document.

Santa Cruz County Grand Jury • 2022-2023

Code Compliance Division - Out of Compliance It’s not easy, but it shouldn’t be impossible

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⚠️ Translation Notice: This content has been automatically translated. The original English text is the official version. Translation may contain errors.

⚠️ Este contenido ha sido traducido automáticamente. El texto original en inglés es la versión oficial. La traducción puede contener errores.

Findings 7 findings

F1 Page 180

Understaffing over a long period of time in the Code Compliance Department means

F2 Page 180

The Code Compliance Department and the Planning Department do not routinely

F3 Page 180

The Code Compliance Department of the Planning Department does not have

F4 Page 180

At the present time the Planning Department has limited access for the public. It is

F5 Page 180

There is a persistent public perception of inconsistent interpretation of code. The

F6 Page 180

The Conflict of Interest policy does not include conflicts regarding family, friends, or

F7 Page 180

The Planning Department is by its nature supposed to be a customer-focused

Recommendations 12

R1
Page 180

The Planning Department should fill vacant code compliance positions by the
R2
Page 180

The Personnel Department should reclassify the job description and requirements
R3
Page 180

The Planning Department should, , determine what steps and
R4
Page 181

The policies and procedures manuals for the Planning Department and Code
R5
Page 181

The Code Compliance Department should create a log system that ensures that
R6
Page 181

Data regarding public complaints about Code Compliance Investigators actions
R7
Page 181

The Code Compliance Department should institute monthly staff meetings by
R8
Page 181

The Code Compliance Department should formalize training and staff
R9
Page 181

The Planning Department should increase the hours that are open to the public
R10
Page 181

The Code Compliance Department should add recommended time frames for the
R11
Page 181

Conflict of Interest policy should be rewritten to include relationships of a
R12
Page 181

The Board of Supervisors and Community Development and Infrastructure