further analysis is required*

Recommendations 10

• R1
  The Sonoma County Board of Supervisors consider recognizing and designating broadband as a "Utility" that needs prioritization by October 31, further follow-up 2021. recommended Current Status: On March 2, 2021, the BOS approved a 5-year strategic plan that includes broadband deployment and access. It does not include designation of broadband service as a utility. Partially, no
• R2
  By September 30, 2021, the Sheriff's Office develop a new Partially, no communications model to provide for sufficient telephone kiosks to allow further follow- the inmate population free telephone and video visitation for at least 90 up minutes per week until such time as a new communication contract is in recommended effect. Current Status: According to the Sheriff's Office, inmates are allowed 70 minutes of phone calls per week at a cost to them of $.07 per minute. Prior to Covid, inmates were charged $.21 per minute. There are no additional telephone kiosks in place and there are no video visits.
• R4
  The Sheriff's Office and the Board of Supervisors work together to develop a plan by December 31, 2021, to increase the contracted Wellpath resources to fund four additional Wellpath discharge planners for mental health and medical assignment to the Main Adult Detention Facility. Current Status: Wellpath services have increased per 2023-24 Grand Jury report responses. N/A, Resolved
• R5
  DHS will continue and expedite the Community Based Organization (CBO) contract evaluation and build performance metrics. Current Status: DHS has stated that it drafted and adopted specific budgetary policies and procedures in the summer of 2019 to address this finding. CAO staff continues to work closely with DHS Finance on budgetary matters— through the normal budget cycle and through board items. Despite this response, from 2022 to the present, DHS contract performance has been problematic, and no performance metrics are being published. Civil Grand Jury Report 2019-2020 Updated All recommendations resolved. Civil Grand Jury Report 2020-2021 Unfulfilled Commitments BROADBAND ACCESS IN SONOMA COUNTY: Broadband IS a Utility; The Quiet Crisis of Availability Implemented Unresolved Recommendations and Current Status Partially, no
• R6
  By September 30, 2021, the Sheriff's Office, using the reserve Inmate Partially Welfare Trust funds, resume all inmate programs in existence pre-Covid, complete with funding at the same level once Covid restrictions are lifted. Current Status: According to the Sheriff's Office, inmate programs are being resumed. In-person classes as well as online classes are now offered. Resolved
• R7
  The Sheriff's Office restructure the 10-member Inmate Welfare Trust Committee by December 31, 2021, to include more diverse representation, for example, community members, financial analysts, social workers and educators to bring the Committee more in line with the requirements of Penal Code 5006 regarding commission membership standards to State Prisons. Current Status: The jail does not have to abide by the penal code for state prisons. However, according to the Sheriff's Office there are now two civilians on the Inmate Welfare Trust Committee, including one educator. The remaining committee members are composed of Sheriff's Office staff. COVID MITIGATION AND THE COUNTY JAIL And its Unexpected Consequences Unresolved Recommendations and Implemented Current Status
• R8
  By December 31, 2022, the Board of Supervisors will consult with the Partially, Human Resources Department to consider establishing an Ombudsperson for survey in progress in County employees to provide a neutral means to voice issues of concern. 2025 Current Status: The Human Resources Department responded that it plans to conduct an employee-engagement survey in 2024 to determine the best path forward.
• R13
  By December 31, 2022, the Board of Supervisors and County Partially, no Administrator's Office work with the Department of Health Services executive further leadership team in developing an actionable plan to address work culture follow-up issues, including retaliation, harassment and bullying. recommended Current Status: DHS responded that it hired an equity manager in March of 2022 who was then hired away by Marin County. Recruitment is underway to fill this position. DHS developed an equity plan in December of 2022.
• R14
  By December 31, 2022, the Board of Supervisors direct the County Partially, no Administrator's Office to work with the Department of Health Services' further executive leadership team to develop a clearly defined and actionable plan for follow-up internal communication that includes greater transparency and staff recommended participation throughout the department. Current Status: DHS responded that it published an internal newsletter, DHS Connect, in the fall of 2022. Video clips of DHS employees were produced in November of 2023 and used in promotional material to recruit staff. Resolved via
• R16
  By March 1, 2023, the Board of Supervisors direct the County Administrator's Office and the County Human Resources Department to County develop a plan for the Board's review and consideration whereby the County organization Human Resources Department has oversight authority over all satellite human restructure resource divisions. with all departments Current Status: The Human Resources Department responded that it will work reporting to with a consultant in 2024 to develop recommendations regarding oversight of County Exec all satellite-department human resources functions. SMART DECISION-MAKING: Citizen Feedback is Critical for Success Implemented Unresolved Recommendations and Current Status