Butte County Grand Jury
• 2022-2023
• Agency Response
I I I I Bill Connelly Debra Lucero Tami Ritter Tod Kimmelshue Doug Teeter August 30, 2022 The Honorable Kimberly*
⚠️ Translation Notice: This content has been automatically translated. The original English text is the official version. Translation may contain errors.
⚠️ Este contenido ha sido traducido automáticamente. El texto original en inglés es la versión oficial. La traducción puede contener errores.
Findings and Recommendations 1 findings
F2
The BCBH website homepage does not identify service eligibility requirements. Response: The respondent agrees with the finding.
Related Recommendations (1)
R2
Under the Services heading on the homepage, the BCBH to add: "Not all services are available to every person. Please click the Get Started button to discuss your individual situation." by December 31, 2022. Response: The recommendation has been implemented and the webpage has been updated. The suggested language has been adjusted to improve the messaging that BCBH serves individuals with Medi-Cal insurance. The BCBH to make the Get Started button on the BCBH homepage more prominent by December 31,
* This report's PDF did not contain easily extractable text and required Optical Character Recognition (OCR) for analysis. There may be minor errors in the extracted findings and recommendations due to OCR limitations with scanned documents.