Sonoma County Grand Jury
• 2022-2023
• Agency Response
Response to:
Continuity Report 2022-2023
County of Sonoma 575 Administration Drive, Room 1o2a
⚠️ Translation Notice: This content has been automatically translated. The original English text is the official version. Translation may contain errors.
⚠️ Este contenido ha sido traducido automáticamente. El texto original en inglés es la versión oficial. La traducción puede contener errores.
Note: Missing finding numbers detected: F5, F8, F9, F10, F11
Findings and Recommendations 8 findings
F1
Page 4
F2. F3, F4, F5, F6, F7, F8. F10. F11, F12. F13 (Attach a statement specifying any portions of the findings that are disputed with an explanation of the reasons.)
Related Recommendations (1)
R1
Page 5
By September 30, 2023, the Board of Supervisors will develop and implement formal policies and procedures for protecting unhoused people in the County of Sonoma during cold weather emerBencies. (F1 through F13) This has been implemented. On June 12th, 2023, the Extreme Temperature Response Annex was adopted by the Board, it can be found at httos://sonom a-cou ntv.legista r.com/Leeislation Deta il. as ox?lD=625 2506&G U lD=49F6C369- 8681-4235-9ABE-FA2A4A8FF0BD&Options=Text I &Search=extreme+weather. This formalized the formal policies and procedures for protecting unhoused people in the County of Sonoma in cold weather emergencies. The three phases are based on the risk and impact to vulnerable populations and the general population. The three phases are: Readiness, Cold/Heat Alert, and Cold/Freeze/Heat warning. This Extreme Temperature annex uses a three-phase approach to extreme-temperature incidents. Pre-determined actions and responses have been established for each phase to ensure an effective and timely response.
F2
Page 7
lnadequate coordination between the various involved County agencies led to an inefficient and less effuctive response to cold weather emergencies that negatively affected the health and safety of unhoused people, we disagree with this finding. The county coordinated with the relevant county agencies, as well as outside stakeholders.
Related Recommendations (1)
R2
Page 5
By September 30, 2023, the Board of Supervisors defines the parameteB to be used to declare a cold weather emergency in the County, including assitnment of responsibilities for declaring and communicating a cold weather emergency to the responsible departments. (F3, FLL, FL?I This has been implemented. The Board of Supervisors defined this on June 12, 2023, with the adoption ofthe Extreme Temperature Annex. This included a phased response Phase 1 Readiness Phase 2 Alert: . Phase 3 Warning Phase I readiness actions are taken when the National Weather Service issues a partner email or delivers an operational area briefing that indicates an extreme temperature incident is possible (or that temperatures may meet implementation criteria in the next 7 days). Phase ll is activated when the Department of Health Services (DHS) and the Department of Emergency Management (DEM) determine that an extreme temperature incident is likely to occur , based on an assessment of extreme temperature indicators or notification of a potential incident. phase lll is activated when DHS and DEM determine that an extreme temperature incident is likely to occur within 24 hours or is occurring, based on an assessment of extreme temperature indicators. Revised June 2022 Response to GJ Report Form
F3
Page 7
At the time of this complaint (April 2022) and throuth the time of this repoG the County fuiled to create formal policies and procedures to protect unhoused people during cold weather emergencies. We disagree with this finding. The County had existing policies and procedures in place to protect unhoused people during cold weather emergencies that were implemented in this event Revised June 2022 Response to GJ Report Form
Related Recommendations (1)
R3
Page 6
By September 30, 2023, the Board of Supervisors desitnates the County employee (as defined by the policy recommended in R1l who has the authority to declare a cold weather emertency that would initiate the opening of warming centers. (Fr" F5, F11) This has been implemented. There is an internal County Temperatu re Coordination Call with the Department of Health Services, Emergency Management Services, Ending Homelessness, County Communications, Human Services Department - ln Home Support Services, and Public Infrastructure, where between DHS- Public Health Officer and DEM a decision is made based upon the outline Buidelines for activation.
F4
Page 8
Failure by the County, includint the Eoatd of SuPervisors to plan and prepare in advance for warming centeB durint e,(treme weather emertencies, results in inefficient lastminute responses, leaving unhoused individuals exposed to severe cold. We partially disagree with this findinB. On June L2,2023,ihe Board of SupervisoB adopted the Extreme Temperature Response Annex to the Emergency Operations Plan. The Plan outlines the policies, procedures, and area partners' roles in response to an extreme temperature incident and provides criterion for implementing this annex to unincorporated Sonoma County. lt also positions the County as the Operational Area to prioritize the support of pre-established facilities and the expansion of their warming or cooling services and if necessary, establish additional facilities.
Related Recommendations (1)
R4
Page 6
ln order for the Board of Supervisors to make informed decisions regarding the need for warming cente6, by September :!0, 2023, the Board will direct staff (as defined by the policy recommended in R1) to collect data, including but not limited to: the number of individuals accessing warming centers throughout the county; the cost per day of operating warming cente6 throughout the count$ the number of individuals denied access to warming centers because of a lack of capacity; the number of unhoused individuals who died from exposure to severe cold. (F3,
F6
Page 8
A lack of identification of, and aBreements with, warming facilities in advance of cold weather emergencies leads to a deficit of easily accessible spaces when those emertencies occur. We partially disagree with this finding. On June 12,2023,ihe Boardof Supervisors adopted the Extreme Temperature Response Annex to the Emergency operations Plan. The Plan positions the County as the Operational Area to prioritize the support of pre-established facilities and the expansion of their warming or cooling services and if necessary, establish additional facilities. Locations will be established through pre-authorized memorandums of understanding and used as contingency locations when there are gaps in service across the OperationalArea. Furthermore, since 20L0 the winter shelter in west-county has been operating from the Guerneville Veterans Memorial Building. The winter shelter program provides emergency food and sheher during the wettest and coldest months and is open seven days a week from 5:00 pm to 7:00 am and provides services including: meals, bedding, shower facilities, and limited supplies for daily needs. The county contracts with west county community services to provide winter shelter operation services.
No recommendations for this finding
F7
Page 8
poor and inconsistent communication with unhoused people results in individuals needlessly remainint unsheltered during cold weather emergencies. we partially disagree with this finding. consistent communication is always ideal, but the reason that people remain unhoused during cold weather emergencies is not solely, or even primarily, because of "poor and inconsistent communication." People often do not want to leave belongings, a pet, companions, a set-up tent or lean-to, just to lose track of those when the event is over' lt 2022 Revis€d June Response to GJ Report Form also can be more difficult (i.e., more exposure to cold, wet weather, or unsafe travel) during the event itself to physically move from an encampment location to a shelter, and then back aBain when the emergency ends. Sometimes the best pathway is what providers like West County Community Services do - give unhoused individuals warm food, blankets, coats, and clothing where they are located versus communicating places where they can go with significant difficultly. As we have noted to the Grand Jury, the real solution to protecting the unhoused in cold weather emergencies is to build more housing.
Related Recommendations (1)
R7
Page 2
By September 30, 2023, the Board of supervisors will direct the responsible department (as defined in the policy recommended in R1) to identify County facilities, including unused or underutilized facilities, that will be available to be used as warming centers for unhoused People in extreme cold weather' This recommendation requires further analysis. The new county Government center, and establishment of satellite service delivery sites is underway. The timeline may or may not include consolidation or disposal of county owned facilities, but this is not yet known.
F12
Page 9
At the time of the complaint and throuth the winter ol2022'202?,lhe County failed to consistently determine when the temperature and other weather conditions constituted a cold weather emertency. Warming Centers 10 F13. The County failed to consistently collect and utilize 2022 Revis€d June Response to GJ Report Form data such as costs, staffing, facilities, and the number of unhoused individuals who took advantage of the limited number of warming centers in the County, which hinderc the ability to plan for future cold weather emergencies. We disagree with this finding. The Department of Emergency Management works closely with the National Weather Service to determine when the temperature or other weather conditions constitute a cold weather emergency. These events must meet established criteria. Once these weather events meet criteria the appropriate weather emergency is declared. DEM works closely with all county stakeholders to provide updates on weather conditions as they are received from the National Weather Service. During severe events, daily convenings are hosted by DEM where a National Weather Service representative is always present to provide real-time updates so decisions can be discussed and implemented as appropriate and necessary. The County is also consistently collecting and utilizing data to plan for future cold weather emergencies.
No recommendations for this finding
F13
Page 10
The County failed to consistently collect and utilize data such as costs, staffing, facilities, and the number of unhoused individuals who took advantage of the limited number of warming centers in the County, which hinders the ability to plan for future cold weather emergencies. We partially disagree with this finding. Perfect data collection is always ideal. But during weather emergencies, we're not able to insist on rigorous data collection from volunteers, faith groups, and under-staffed service providers. As to planning for future cold weather emergencies, we believe that we have a good sense of what is needed: We need a scaled capacity in each section of the county (North, Sonoma Valley, Mid-County, West, and Petaluma)that is based in part on available facilities & staffing, in part on the unsheltered point in time count, and in part on that region's past pattern and practice (i.e. the interest by the unhoused to go to warming centers isn't consistent - Russian River clients will have different approaches than Santa Rosans). Looking at this too cynically, the push for more and better warming centers can be an excuse by some to avoid addressing the region's need for more housing. We need to turn "at least my neighbor isn't dying in the cold" into "how can I support more housing for all income levels so no one's outside." Revised Jwe2022 Response to GJ Report Form
No recommendations for this finding