Water Budgets, Not Water Rationing*

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Continue to emphasize methods and availability of tools that assist the customers in understanding weather-based irrigation practices by: Providing a hotline for assisting the public with landscape irrigation information. Providing a countywide soil texture map on the MWDOC website. 3. Developing an Orange County specific water calculator on the MWDOC website. Response: The City has implemented these recommendations to the maximum extent possible. In addition to the water-wise landscaping workshops the City offers to residents, the City has established a comprehensive water conservation website that provides customers with \ information related to water conservation specific to San Clemente in addition to providing links to the regional rebate, outreach and educational programs that the Metropolitan Water District of Southern California (MWD) and the Municipal Water District of Orange County (MWDOC) The City supports this recommendation and has implemented the following administer. measures: 1. The San Clemente Utilities Division maintains a 24-hour answering service which provides assistance to customers with live customer service representative support. Monday 100 Avenida Presidio San Clemente, CA 92672 through Friday from 7am to 4:30pm. After hour calls are routed to emergency on-call staff through an answering service. The City employs a full-time water conservation manager who is able to assist customers with landscaping, irrigation, and water use inquiries over the phone, over email or on-site at the customer's discretion. A dedicated email address (SaveWater@San-Clemente.org) specifically for water conservation questions and concern has also been established. The City's water conservation website includes a section concerning soil and its relation to plant-water requirements. Additionally, a link has been made for customers to visit the Natural Resources Conservation Service's interactive web soil survey (http://websoilsurvey.nrcs.usda.gov/app/) which allows customers to investigate the soil composition and texture at their site. Here in San Clemente, clay soils are ubiquitous and customers are made aware of this fact as well as how to amend clay soils on the City's website and in the water-wise landscaping workshops. 3. The City's water conservation website links to the MWD's watering calculator at www.BeWaterWise.com. This watering calculator can be made Orange County specific by inputting a San Clemente zip code which then uses Orange County's climate to produce applicable watering schedule templates. In the event MWDOC develops a similar watering calculator and makes it available on their website, the City will certainly provide a link to it.