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Extracted from Consolidated Report

This investigation was originally published as part of a larger consolidated report containing multiple investigations. View the consolidated PDF for the complete document.

Tulare County Grand Jury • 2014-2015

9. Dial-A-Ride demand-response service: a supplemental specific curb-to-curb pick up and drop off service. Reservations

7 pages
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Findings 4 findings

F1 Page 38
With the given limitations of a rural setting, riders can still transfer between various transit systems and services with a reasonable amount of effort. 33
F2 Page 39
As a whole, the transit system within Tulare County is providing fundamental transportation service for its citizens. The majority of transit users are able to move about within the county with a reasonable level of service. For citizens who do not own or drive a vehicle, public transit within Tulare County is a necessity for their commuting needs.
F3 Page 39
Because of the rural nature and lower levels of ridership in many locations, the public transit system does not provide comprehensive fixed-route service for the entire county. Dial-A-Ride provides a reasonable stop-gap for those not served with a fixed-route within close proximity. Reasonable expansion of the system as demand increases is expected.
F4 Page 39
Due to variables in traffic and rider demand, it is not always possible to arrive as scheduled. As per transit staff, due to riders setting their schedules based on bus arrivals, riders may miss their bus if it arrives and leaves earlier than published schedule.

Recommendations 5