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Extracted from Consolidated Report

This investigation was originally published as part of a larger consolidated report containing multiple investigations. View the consolidated PDF for the complete document.

Los Angeles County Grand Jury • 2014-2015

Los Angeles County Metro Ridership Report

Published: June 23, 2015 28 pages
View PDF View Full Original

Findings and Recommendations 10 findings

F1 Page 152
A bill has been introduced in the California State Senate that would allow Los Angeles County Metropolitan Transportation Authority (Metro) to seek a new sales tax via the ballot.
No recommendations for this finding
F2 Page 152
The Orange Line Bus Rapid Transit is congested during peak times.
No recommendations for this finding
F3 Page 152
Metro used the goal of achieving a 33 percent farebox recovery rate as a reason to raise fares in 2014 and increase enforcement of fare collection.
No recommendations for this finding
F4 Page 152
Metro uses armed and unarmed personnel to cite fare evaders.
No recommendations for this finding
F5
Metro safety signage is ineffective. Metro 52, Executive Management Committee, March 19, 2015, Subject: Metro Parking Ordinance, Metro Parking Rates and Permit Fee Resolution. Los Angeles County Metropolitan Transportation Authority Administrative Code, Title 8. Metro Parking management, San Gabriel Valley Service Council Minutes, March 9, 2015. LOS ANGELES COUNTY 2014–2015 CIVIL GRAND JURY FINAL REPORT
No recommendations for this finding
F6 Page 153
Metro’s Travel Advisory Information on screens in and near stations is not clear nor quickly understandable.
No recommendations for this finding
F7 Page 153
During a service outage, Metro does not clearly explain to riders their options for continuing their journey using alternative transit.
No recommendations for this finding
F8 Page 153
Wi-Fi is being made available on all Metro rail. It is not currently available on all Metro buses.
No recommendations for this finding
F9 Page 153
Metro does not charge parking fees at all its lots.
No recommendations for this finding
F10 Page 152
Metro’s website offers a daily paid parking option via Parkinghelp.com, which is not helpful.
No recommendations for this finding

Commendations 1

No Responses Found 1

Government entities assigned to respond to this report. No response documents have been linked in our database.

Los Angeles County Board of Supervisors Elected County Office