Score: +10 (10/6/0)
Ventura County Grand Jury • 2019-2020

Cybersecurity Strategies for Cities in Ventura County

Published: April 17, 2020 38 pages
View Original PDF

Findings and Recommendations 31 findings

F01
Attackers often target small organizations and cities that have few resources to defend themselves. (Ref-02, Ref-03)
No recommendations for this finding
F02
Cities are aware of the threat of cyberattacks and, to a varying degree, take active measures to reduce the risk in accordance with the Cybersecurity Framework. (Ref-14)
No recommendations for this finding
F03
On March 13, 2020, the California Cyber Security Integration Center issued a cybersecurity advisory titled Teleworking Quick Reference Guide. The guide highlights some security concerns and best practices end-users and network administrators should consider when implementing a teleworking program. (App-01)
No recommendations for this finding
F04
Not all Cities are implementing the teleworking best practices recommended by the California Cyber Security Integration Center. (Ref-16) (App-01)
No recommendations for this finding
F05
City managers and IT personnel provide ongoing cyber safety training and encourage personnel to take advantage of that training. Cybersecurity Strategies for Cities in Ventura County 5 Collaboration within the County
No recommendations for this finding
F06
The Ventura County Executive Office created an informal network of City IT managers, thereby collectively elevating the level of the Cities’ IT performance.
No recommendations for this finding
F07
City managers and IT personnel meet with their counterparts from other Cities on a regular basis to collaborate regarding cyberattacks. City Web Addresses (URLs)
No recommendations for this finding
F08
The California Department of Technology and the National League of Cities recommend using .gov domain names and secure internet protocols. (App-01)
No recommendations for this finding
F09
Nine out of ten Cities use HTTPS (Hypertext Transfer Protocol Secure). Two out of ten Cities have .gov domain names. (App-03) Cybersecurity Resources
No recommendations for this finding
F10
Cybersecurity and Infrastructure Agency  The Department of Homeland Security (DHS) designated the Cybersecurity and Infrastructure Agency (CISA) to be the lead federal department to provide cybersecurity assistance to State, Local, Tribal and Territorial (SLTTs) government organizations. (App-02)  CISA provides SLTTs with a “one-stop shop” of free services for cyber risk assessments, cybersecurity evaluations, incident assistance coordination, cyber exercises/training and recommended best practices. (App-02)
No recommendations for this finding
F11
Only one City uses any of the free CISA resources. That City uses only one of the available resources.
Related Recommendations (2)
R03
The Grand Jury recommends Cities utilize free federal and federally aligned cybersecurity services as set forth in
R04
The Grand Jury recommends Cities’ IT staff subscribe to CISA updates online. (C-03)
F12
Among its many services, CISA operates the Protective Security Advisor (PSA) Program. PSAs are DHS-trained critical infrastructure protection and vulnerability mitigation subject matter experts. Upon request, these experts provide free cybersecurity advice and assistance to SLTTs. (App-02)
No recommendations for this finding
F13
Nine of the 10 Cities maintain their cyber infrastructure through the use of internal staff and/or hiring vendors, in each case without taking advantage of CISA assistance.
Related Recommendations (2)
R03
The Grand Jury recommends Cities utilize free federal and federally aligned cybersecurity services as set forth in
R04
The Grand Jury recommends Cities’ IT staff subscribe to CISA updates online. (C-03)
F14
By using just one free CISA service, the remaining City saved at least $1,000 per month over five years. That City was not aware of the other available free CISA services. Cybersecurity Strategies for Cities in Ventura County
Related Recommendations (1)
R05
The Grand Jury recommends Cities take advantage of discounted services and cooperative purchasing programs whenever possible. (C-03)
F15
The DHS designated the nonprofit member driven Multi-State Information Sharing & Analysis Center (MS-ISAC) as its partner for sharing cybersecurity information with the SLTT governments. (App-02)
No recommendations for this finding
F16
MISAC also provides some fee-based cybersecurity services. (App-02)
No recommendations for this finding
F17
While all IT managers for the Cities are members of MISAC, less than half are members of MS-ISAC. Furthermore, only three Cities’ IT personnel attended the MISAC 2019 Annual Conference. (Ref-17)
Related Recommendations (1)
R3
Multi-State Information Sharing & Analysis Center (MS-ISAC) membership. Joining MS-ISAC is free to municipal government IT operations. GovLaunch A national free, private platform for any verified employees of local government https://govlaunch.com/ to share details of their projects or initiatives. It is a website where local governments can find out what technology their peers are turning to and how they’re using it. Cybersecurity Strategies for Cities in Ventura County 25 Cybersecurity Resources Source Service FedVTE FedVTE is a free, online, on-demand cybersecurity training system managed niccs.us-cert.gov/training/federal- by DHS that is available to SLTT virtual-training-environment-fedvte government personnel. It contains more than 800 hours of training on topics such as ethical hacking, surveillance, risk management and malware analysis. Resource benefits include:  Diverse courses – The program offers more than 300 demonstrations and 3,000 related materials, including online lectures and hands-on virtual labs. • Certification offerings – Offerings include Network +, Security +, Certified Information Systems Security Professional (CISSP), Windows Operating System Security and Certified Ethical Hacker. • Experienced instructors – All courses are taught by experienced cybersecurity subject matter experts. CIS CyberMarket CIS's collaborative purchasing program that serves SLTT organizations, not-for- https://www.cisecurity.org/services/cis- profit entities, and public health and cybermarket/ education institutions to improve cybersecurity through cost-effective group procurement. The objective of the CIS CyberMarket is to combine the purchasing power of governmental and nonprofit sectors to help participants improve their cybersecurity environment at a lower cost than they would have been able to attain on their own. Cybersecurity Strategies for Cities in Ventura County Cybersecurity Resources Source Service General Services Administration Allows SLTTs to purchase IT and security products and services offered Cooperative Purchasing Program through GSA’s negotiated contracts. The https://www.gsa.gov/technology/techno advantage for eligible users of the GSA logy-products-services/it-security Cooperative Purchasing Program is that vendor services and products can be https://www.gsa.gov/buying- procured at the lowest possible price selling/purchasing-programs/gsa- with the assurance that contractors are schedules/schedule-buyers/state-and- qualified to sell to the federal local-governments/cooperative- government. purchasing FedRAMP Moderate A U.S. government program that establishes a standardized approach for https://www.fedramp.gov/ validating that cloud services are https://cdt.ca.gov/wp- secure. FedRAMP offers independent, content/uploads/2019/01/2018-Annual- third-party validation of a cloud Report_FINAL_accessible.pdf, p. 12 provider’s security posture and a standardized approach to security https://cdt.ca.gov/wp- assessments, authorization and content/uploads/2019/09/TA_18-05.pdf continuous monitoring for cloud products and services. It is administered by the states. Available to all California cities and counties. This single state contract provides cloud services to government customers at discounted prices of up to 9.5%, with additional volume discounts available for select providers. Service providers include Amazon, Microsoft and IBM. California’s Cybersecurity Task Force While not currently providing direct cybersecurity support to California’s https://www.caloes.ca.gov/cal-oes- cities, this task force may be a future divisions/cybersecurity-task-force/task- resource. force-subcommittees Cybersecurity Strategies for Cities in Ventura County 27 Cybersecurity Resources Source Service The National Science Foundation Administers the Federal SFS program which is an effective recruiting tool for https://www.sfs.opm.gov/ SLTTs. Upon graduation, scholarship recipients are required to work as cybersecurity professionals for a period equal to the length of their scholarship. The CyberCorps scholarship assists in funding the typical costs incurred by full-time students while attending a participating institution, including tuition and education and related fees. The scholarships are funded through grants awarded by the National Science Foundation in partnership with DHS and the Federal Office of Personnel Management (OPM). City hiring Managers and Human Resources Consultants interested in recruiting from the SFS program can gain access to this candidate pool by contacting the program office at sfs@opm.gov. Cybersecurity Strategies for Cities in Ventura County This page intentionally left blank Cybersecurity Strategies for Cities in Ventura County 29
F18
Representatives from MS-ISAC provided information on available Federal cybersecurity resources at the 2019 MISAC conference. (Ref-18)
No recommendations for this finding
F19
More than 90 California cities hold memberships in MS-ISAC; two Cities in the County are members. (Ref-19)
Related Recommendations (1)
R3
Multi-State Information Sharing & Analysis Center (MS-ISAC) membership. Joining MS-ISAC is free to municipal government IT operations. GovLaunch A national free, private platform for any verified employees of local government https://govlaunch.com/ to share details of their projects or initiatives. It is a website where local governments can find out what technology their peers are turning to and how they’re using it. Cybersecurity Strategies for Cities in Ventura County 25 Cybersecurity Resources Source Service FedVTE FedVTE is a free, online, on-demand cybersecurity training system managed niccs.us-cert.gov/training/federal- by DHS that is available to SLTT virtual-training-environment-fedvte government personnel. It contains more than 800 hours of training on topics such as ethical hacking, surveillance, risk management and malware analysis. Resource benefits include:  Diverse courses – The program offers more than 300 demonstrations and 3,000 related materials, including online lectures and hands-on virtual labs. • Certification offerings – Offerings include Network +, Security +, Certified Information Systems Security Professional (CISSP), Windows Operating System Security and Certified Ethical Hacker. • Experienced instructors – All courses are taught by experienced cybersecurity subject matter experts. CIS CyberMarket CIS's collaborative purchasing program that serves SLTT organizations, not-for- https://www.cisecurity.org/services/cis- profit entities, and public health and cybermarket/ education institutions to improve cybersecurity through cost-effective group procurement. The objective of the CIS CyberMarket is to combine the purchasing power of governmental and nonprofit sectors to help participants improve their cybersecurity environment at a lower cost than they would have been able to attain on their own. Cybersecurity Strategies for Cities in Ventura County Cybersecurity Resources Source Service General Services Administration Allows SLTTs to purchase IT and security products and services offered Cooperative Purchasing Program through GSA’s negotiated contracts. The https://www.gsa.gov/technology/techno advantage for eligible users of the GSA logy-products-services/it-security Cooperative Purchasing Program is that vendor services and products can be https://www.gsa.gov/buying- procured at the lowest possible price selling/purchasing-programs/gsa- with the assurance that contractors are schedules/schedule-buyers/state-and- qualified to sell to the federal local-governments/cooperative- government. purchasing FedRAMP Moderate A U.S. government program that establishes a standardized approach for https://www.fedramp.gov/ validating that cloud services are https://cdt.ca.gov/wp- secure. FedRAMP offers independent, content/uploads/2019/01/2018-Annual- third-party validation of a cloud Report_FINAL_accessible.pdf, p. 12 provider’s security posture and a standardized approach to security https://cdt.ca.gov/wp- assessments, authorization and content/uploads/2019/09/TA_18-05.pdf continuous monitoring for cloud products and services. It is administered by the states. Available to all California cities and counties. This single state contract provides cloud services to government customers at discounted prices of up to 9.5%, with additional volume discounts available for select providers. Service providers include Amazon, Microsoft and IBM. California’s Cybersecurity Task Force While not currently providing direct cybersecurity support to California’s https://www.caloes.ca.gov/cal-oes- cities, this task force may be a future divisions/cybersecurity-task-force/task- resource. force-subcommittees Cybersecurity Strategies for Cities in Ventura County 27 Cybersecurity Resources Source Service The National Science Foundation Administers the Federal SFS program which is an effective recruiting tool for https://www.sfs.opm.gov/ SLTTs. Upon graduation, scholarship recipients are required to work as cybersecurity professionals for a period equal to the length of their scholarship. The CyberCorps scholarship assists in funding the typical costs incurred by full-time students while attending a participating institution, including tuition and education and related fees. The scholarships are funded through grants awarded by the National Science Foundation in partnership with DHS and the Federal Office of Personnel Management (OPM). City hiring Managers and Human Resources Consultants interested in recruiting from the SFS program can gain access to this candidate pool by contacting the program office at sfs@opm.gov. Cybersecurity Strategies for Cities in Ventura County This page intentionally left blank Cybersecurity Strategies for Cities in Ventura County 29
F20
Of those Cities that use servers, hybrid cloud and cloud platforms, few take advantage of the cost-saving FedRAMP Moderate program to contract with cloud providers. (App-02) Partnerships with Local Educational Institutions
No recommendations for this finding
F21
Some Cities partner with local educational institutions to develop internship opportunities and create a talent pool for cybersecurity or information technology. Those that do employ cybersecurity interns reported positive experiences and personnel cost savings.
Related Recommendations (1)
R06
The Grand Jury recommends Cities develop personnel cost-saving opportunities and create a cybersecurity talent pool by recruiting interns or graduating students using: (C-04)  The Scholarships for Service program described in Appendix 02  Local education institutions (high school, community college, private college and state university) Cybersecurity Strategies for Cities in Ventura County 9
F22
Three County higher educational institutions offer cybersecurity and internship programs:  California Lutheran University (Ref-20)  California State University Channel Islands (Ref-21, Ref-22)  Moorpark College (Ref-23) Information Technology Department Staffing
No recommendations for this finding
F23
Some Cities have difficulty recruiting and retaining IT staff. Salaries and benefits for City IT staff are not competitive with the private sector. Cybersecurity Liability Insurance
Related Recommendations (1)
R06
The Grand Jury recommends Cities develop personnel cost-saving opportunities and create a cybersecurity talent pool by recruiting interns or graduating students using: (C-04)  The Scholarships for Service program described in Appendix 02  Local education institutions (high school, community college, private college and state university) Cybersecurity Strategies for Cities in Ventura County 9
F24
All Cities have cybersecurity liability insurance through the California Joint Powers Insurance Authority or other insurers.
No recommendations for this finding
F25
In addition to recommending cyber liability insurance for cities, the MISAC Security committee encourages MISAC members require their IT vendors have cyber liability insurance. (Ref-24) Cybersecurity Strategies for Cities in Ventura County 7 City Budgets for Information Technology Services
No recommendations for this finding
F26
In reviews of budget documents, the Grand Jury found that five Cities have Information Services/Technology Departments line items in their adopted budgets. No City has a publicly viewable budget line item specifically for cybersecurity. (App-03)
Related Recommendations (1)
R08
The Grand Jury recommends Cities clearly identify expenses for their Information Services (Technology) Departments in their approved budgets. (C-06)
F27
Two of the Cities anticipate spending over $5 million on information services in the upcoming budget year. (App-03) Cyber Incident Response and Disaster Recovery Plans
No recommendations for this finding
F28
In 2018, a major provider of cybersecurity policies conducted a survey of public and private-sector respondents. In that survey 91% of respondents were confident their companies had implemented best practices to avoid a cyber event. Yet, 55% admitted not completing a cyber-risk assessment, 62% had not developed a business continuity plan and 63% had not completed a cyber-risk assessment on vendors who have access to their data. (Ref-25)
Related Recommendations (1)
R09
The Grand Jury recommends Cities develop and test cyber incident response, recovery and business continuity plans. (C-07)
F29
Not all Cities have comprehensive cyber incident response, recovery and business continuity plans. Vendor Management
Related Recommendations (2)
R07
The Grand Jury recommends Cities maintain good vendor management by: (C-03, C-05)  Obtaining CISA assistance to conduct risk management assessments on all third-party vendors that have access to any confidential data or that interact with City networks and systems  Requiring all vendors provide cybersecurity documentation. As part of their ongoing third-party due diligence, Cities should evaluate vendors for compliance and risk on an annual basis  Requiring IT vendors obtain cybersecurity insurance.
R09
The Grand Jury recommends Cities develop and test cyber incident response, recovery and business continuity plans. (C-07)
F30
Business and Intellectual Property Attorney Lisa M. Thompson advised in August 2019 that cities should defend against cybersecurity threats by conducting risk management assessments on all third-party vendors that have access to confidential data and interact with municipal networks and systems. In addition, she stated that cities should require all vendors provide security documentation. (Ref-26)
No recommendations for this finding
F31
Most Cities do not manage the cyber risk of third-party vendors. Conclusions C-01. While the Grand Jury recognizes each City is taking steps to implement cybersecurity and to defend against cyberattacks, it concludes there is no perfect solution to cybersecurity or defense against cyberattacks. (FA-01, FA-02, FA-03, FA-04, FA-05, FA-06, FA-07) C-02. The Grand Jury concluded eight Cities are currently using suboptimal web addresses for their websites. (FA-08, FA-09) C-03. The Grand Jury concluded generally Cities are not utilizing free federal and discounted federally aligned resources available to Cities to bolster their cybersecurity defenses. (FA-10, FA-11, FA-12, FA-13, FA-14,
Related Recommendations (1)
R07
The Grand Jury recommends Cities maintain good vendor management by: (C-03, C-05)  Obtaining CISA assistance to conduct risk management assessments on all third-party vendors that have access to any confidential data or that interact with City networks and systems  Requiring all vendors provide cybersecurity documentation. As part of their ongoing third-party due diligence, Cities should evaluate vendors for compliance and risk on an annual basis  Requiring IT vendors obtain cybersecurity insurance.

Additional Recommendations 1

These recommendations are not explicitly linked to specific findings.

Conclusions 2

Agency Responses 12

Government agencies' official responses to this report's findings and recommendations. Click on a response to see the structured breakdown.

No Responses Found 2

Government entities assigned to respond to this report. No response documents have been linked in our database.

Fillmore City
San Buenaventura City