Santa Clara County Grand Jury
• 2016-2017
2016-2017 Santa Clara County Civil Grand Jury Report To Have or Have Not: Performance Appraisals For Santa Clara County
⚠️ Translation Notice: This content has been automatically translated. The original English text is the official version. Translation may contain errors.
⚠️ Este contenido ha sido traducido automáticamente. El texto original en inglés es la versión oficial. La traducción puede contener errores.
Findings and Recommendations 6 findings
F1
A significant number of Santa Clara County employees are not receiving periodic performance appraisals as specified in Santa Clara County Ordinance, Chapter VI, Article 8, and/or current agreements with recognized employee organizations.
Related Recommendations (1)
R1
Santa Clara County should ensure that managers provide annual performance appraisals.
F2
Many Santa Clara County managers are not evaluated on whether they provide periodic performance appraisals to their employees.
Related Recommendations (1)
R2
Santa Clara County should evaluate its managers on the completion of annual performance appraisals for employees who report directly to them or for whom they have administrative responsibility.
F3
The County provides training for managers. However, that training is not mandatory.
Related Recommendations (1)
R3
Santa Clara County should require each manager to complete training on the performance appraisal process.
F4
Executives are not measured on whether or not their employees are receiving annual performance appraisals.
Related Recommendations (1)
R4
Santa Clara County should direct that the appraisal process for County executives be revised to include a measurement on completed annual performance appraisals for all employees within their organization(s).
F5
Some union contracts with Santa Clara County limit the utility of performance appraisals. In some cases appraisals cannot be used for promotions, transfers and discipline.
Related Recommendations (1)
R5
Santa Clara County should try to negotiate in all new union contracts a provision that performance appraisals may be utilized for promotions, transfers, and discipline.
F6
The PeopleSoft system is supposed to be used to track the status of the delivery of some performance appraisals. However, its use varies from organization to organization within Santa Clara County. Some County organizations use other methods of tracking performance appraisals and others do not track them at all.
Related Recommendations (2)
R6a
Santa Clara County should allocate or realign resources needed to track the status of appraisals for all Santa Clara County employees in PeopleSoft.
R6b
Santa Clara County should define and implement a system that accurately tracks the delivery of performance appraisals for all Santa Clara County employees if PeopleSoft proves inadequate for this purpose.
Conclusions 12
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CL1 Page 6A significant number of Santa Clara County employees are not receiving periodic performance appraisals as specified in Santa Clara County Ordinance, Chapter VI, Article 8, and/or current agreements with recognized employee organizations.
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CL2 Page 6Many Santa Clara County managers are not evaluated on whether they provide periodic performance appraisals to their employees.
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CL3 Page 6The County provides training for managers. However, that training is not mandatory.
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CL4 Page 7Some union contracts with Santa Clara County limit the utility of performance appraisals. In some cases appraisals cannot be used for promotions, transfers and discipline.
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CL5 Page 7The PeopleSoft system is supposed to be used to track the status of the delivery of some performance appraisals. However, its use varies from organization to organization within Santa Clara County. Some County organizations use other methods of tracking performance appraisals and others do not track them at all.
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CL6 Page 8Total number of employees reporting directly to you:
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CL7 Page 8How many of your direct reports have had documented performance appraisals within the past 12 months?
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CL8 Page 8Total number of employees in the work unit/organization that you manage (e.g. your agency, department, bureau, division, section):
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CL9 Page 8How many of these employees have had documented performance appraisals within the past 12 months?
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CL10 Page 8Do you utilize a tracking system within your department to status whether or not an employee has received a performance appraisal within the past 12 months? If you do utilize a tracking system to status appraisals, please describe it.
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CL11 Page 8Are organizational performance appraisal metrics included in your goals and objectives?
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CL12 Page 8Please include an organization chart with your reply. Thank you for your cooperation. Regards, 2016-17 Santa Clara County Civil Grand Jury *Excluded: the District Attorney’s Office, Office of the County Counsel, and the Public Defender’s Office.
Agency Responses 3
Government agencies' official responses to this report's findings and recommendations. Click on a response to see the structured breakdown.