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Extracted from Consolidated Report

This investigation was originally published as part of a larger consolidated report containing multiple investigations. View the consolidated PDF for the complete document.

San Bernardino County Grand Jury • 1999-2000

Economic and Community Development Department - Senior Home Repair Program

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Findings and Recommendations 4 findings

F1 Page 18
When asked if the cost of repairs was known, the clients responded no.
No recommendations for this finding
F2 Page 18
Work completed was based upon immediate needs and/or safety issues.
No recommendations for this finding
F3 Page 18
Most clients surveyed requested additional work.
No recommendations for this finding
F4 Page 18
One client did make note of the excessive time it took from processing the request to the actual start of the work. It should be noted that all persons contacted by the Grand Jury had praise for the employees they dealt with.
No recommendations for this finding