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Extracted from Consolidated Report
This investigation was originally published as part of a larger consolidated report containing multiple investigations. View the consolidated PDF for the complete document.
⚠️ Translation Notice: This content has been automatically translated. The original English text is the official version. Translation may contain errors.
⚠️ Este contenido ha sido traducido automáticamente. El texto original en inglés es la versión oficial. La traducción puede contener errores.
Findings 5 findings
F1
Page 3
The naming of private roads is a top priority in order to get the mapping/addressing system complete and working. Many of the roads in Trinity County are not officially named. Roads within the county serving two or more properties must have an official road name. The county has a process and criteria for the naming of roads. Citizens needing to name a private road should contact the Planning Department for more information. If a road has an official name and intersects with a county road, the county will provide a street name sign, post and bracket to be installed by the local Fire Department. The county is currently in the process of assigning addresses to all parcels within the county. Upon completion of this process, the county will send a notice to all property owners and request verification of the address information provided.
F2
Page 4
When an emergency call comes into the Sheriff's Office, there is a place on the E-911 computer screen to automatically display the caller’s listed name, area code, telephone number and street address. This is helpful when a caller is unable to give their address. The Sheriff's Office Dispatcher can see the address and send appropriate help. Currently most of this vital information is not displayed on the E-911 screen. Several tests were done using the phone numbers of three Development & Environmental Committee members representing Lewiston (SBC/Pac Bell Telephone Company), Rush Creek and Burnt Ranch (Verizon Telephone Company) areas. Although the correct phone numbers were displayed, none of the addresses were correct. The displayed addresses included 1) no data found, 2) an incorrect street name with zero as the street number and 3) a correct street name with an incorrect street number.
F3
Page 4
When an E-911 call comes into the Sheriff's Office from TDS phone customers or from Trinity Village, the switching center's telephone number appears on the E-911 screen instead of the caller’s telephone number. The screen thus displays a useless phone number, no street name, no street number and no listed name. This requires the caller to provide the emergency information.
F4
Page 5
The county has changed addressing systems several times over the years. This has caused a major delay in completion of the addressing system. Currently there is an ordinance in place, which defines the uniform addressing system for Trinity County.
F5
Page 5
When an emergency call comes into the Sheriff's Office, the Dispatcher receives the call on the E-911 system and then contacts the appropriate emergency service agencies via a radio system/console. The equipment currently in use needs to be replaced as it is no longer reliable and as of June 30, 2003 is no longer under warranty.
Recommendations 7
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R1Page 3a) The county must continue to place a high priority on the naming and mapping of all roads within the county. b) The Planning Department must communicate with the property owners of unnamed private roads and provide the process and criteria for naming them. c) The Grand Jury also encourages the Planning Department to continue providing the road signs, posts, and post brackets. d) Residents with private roads that intersect with private roads should contact the Planning Department for information for signing their roads. e) The county needs to complete the current addressing and notify the owners of record of the new addresses. They must also request verification as to the correctness of the address information.
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R2Page 4a) The E-911 Coordinator must establish primary contacts with each of the telephone companies (Verizon, SBC/Pac Bell and TDS) and work collaboratively in order to provide the correct phone number, address and listed name to the Dispatcher. b) The E-911 Coordinator must set a target date by which county customers with existing phone number, address and listed name are correctly displayed when E-911 calls come into the Sheriff’s Office.
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R3Page 4a) The Grand Jury recommends that the BOS encourage TDS and the Trinity Village provider to update their switching service to provide the E-911 caller’s phone number, address and name. b) The E-911 Coordinator needs to be persistent in his efforts to have TDS and the Trinity Village provider update their switching service to provide the E-911 caller’s phone number, address and listed name. c) TDS phone subscribers and Trinity Village residents need to request an updated system that will provide E-911 caller information.
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R3aPage 10The Board of Supervisors agrees with this finding and will encourage TDS and the Trinity Village provider to upgrade their switching service to provide the E-91 1 caller's phone number, address and name.
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R4Page 5a) The Grand Jury recommends that the GIS Committee implement the existing county ordinance for the uniform addressing system. b) The BOS must establish a meaningful date for completion of the county wide addressing project.
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R4bPage 10The Board of Supervisors has every expectation to have an address for every parcel by the end of the 2003-2004 fiscal year.
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R5Page 10This recommendation has been implemented. Return to Report Report[ E-911 Emergency System Committee[ Development & Environment Committee Type[ Response From[ John Jelicich, Planning Director TO: The Honorable Anthony C. Edwards, Presiding Judge of the Superior Court FROM: John Jelicich, Planning Director SUBJECT: Response to Recommendations of 2002-2003 Grand Jury, Development & Environmental Committee Report E-911 Emergency System DATE: July 21, 2003 The Grand Jury Development & Environmental Committee has requested a written response to their final report on the E-911 Emergency System. In my capacity as Planning Director, my response to Finding 1 and Recommendations la,lb and lc, as requested by the Committee is as follows: