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Extracted from Consolidated Report
This investigation was originally published as part of a larger consolidated report containing multiple investigations. View the consolidated PDF for the complete document.
Score: +23
(25/14/2)
Orange County Grand Jury
• 2023-2024
Orange County Service Planning Areas (SPAs)
1 pages
⚠️ Translation Notice: This content has been automatically translated. The original English text is the official version. Translation may contain errors.
⚠️ Este contenido ha sido traducido automáticamente. El texto original en inglés es la versión oficial. La traducción puede contener errores.
Findings and recommendations have not been extracted yet.
The full report content may still be accessible via the PDF link above.
Agency Responses 6
Government agencies' official responses to this report's findings and recommendations. Click on a response to see the structured breakdown.
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Orange County Assessor
July 12, 2024
•
5 pages
• 13 responses
•
Score: +9
(+10, 2, -1)
View Details ▾
13 responses to findings and recommendations
F1
Instead of being able to submit forms to the Assessor electronically and accessing relevant information online as available in a number of other California counties, Orange County residents and businesses are inconvenienced by inadequate online services. In-Person Services
Response: Agree
Score: +1
The respondent agrees with the finding. F2. Orange County residents who need to visit the Assessor's Office in person are not provided parking validation or free 30-minute parking and are forced to pay higher parking rates than visitors to the Orange County Civic Center. Finding Response: The respondent agrees with the finding. F3. Assessor's Office staff use work processes that are not organized as efficiently as those at the Orange County Service Center, hindering the efficient delivery of Assessor services to the public. Finding Response: The respondent disagrees with the finding in part. 5...
R1
The Assessor’s Office should implement the necessary IT upgrades and policy changes to allow customers online access to submit and/or acquire forms, parcel information, and maps by June 30, 2025. In-Person Services
Response: Will Implement
Score: +1
The recommendation has not yet been implemented, but will be implemented in the future. We are in talks with the vendor ParcelQuest to provide their online services for our county property details and parcel maps. We anticipate that this process will be completed by September 30, 2024. We plan to implement the assessment value search on our website. Assessments can then be searched by Parcel Number or Street Address. We have requested the County's Information Technology Department to assist with this project and it should be implemented by June 30, 2025. With respect to online filing of forms,...
F2
Orange County residents who need to visit the Assessor's Office in person are not provided parking validation or free 30-minute parking and are forced to pay higher parking rates than visitors to the Orange County Civic Center.
Response: Agree
Score: +1
The respondent agrees with the finding. F3. Assessor's Office staff use work processes that are not organized as efficiently as those at the Orange County Service Center, hindering the efficient delivery of Assessor services to the public. Finding Response: The respondent disagrees with the finding in part. 500 SOUTH MAIN STREET, SUITE 103, ORANGE, CA 92868 TELEPHONE: (714) 834-2734 • FAX: (714) 558-6827 • WWW.OCASSESSOR.GOV
Page 2 of 5 The Assessor Public Service Counter and the County Service Center are very differently situated, and served different customers with different needs. The Asse...
R2
The Assessor's Office should provide 30 minutes of parking validation to Orange County residents/visitors
Response: Implemented
Score: 0
The recommendation has been implemented. Beginning July 1, 2024, visitors to our public service counter receive parking validation for the first 30 minutes. R3. The computer system in the Assessor's service center should be upgraded, and clear, straightforward procedures for service provision to walk-in clients should be implemented by June 30, 2025. Recommendation Response: The recommendation has not yet been implemented, but will be implemented in the future. We will install a ticketing system by September 30, 2024, so that customers visiting our Public Service Counter (PSC) can be served in...
F3
Assessor’s Office staff use work processes that are not organized as efficiently as those at the Orange County Service Center, hindering the efficient delivery of Assessor services to the public. Other Technology Related Issues that Impact Efficiency
Response: Disagree
Score: -1
The respondent disagrees with the finding in part. 500 SOUTH MAIN STREET, SUITE 103, ORANGE, CA 92868 TELEPHONE: (714) 834-2734 • FAX: (714) 558-6827 • WWW.OCASSESSOR.GOV
Page 2 of 5 The Assessor Public Service Counter and the County Service Center are very differently situated, and served different customers with different needs. The Assessor Public Service Counter serves an average of 37 customers a day, which equates to four customers an hour. The County Service Center serves approximately 400 visitors a day and provides services related to four separate County Departments. In light of the...
R3
The computer system in the Assessor’s service center should be upgraded, and clear, straightforward procedures for service provision to walk-in clients should be implemented by June 30, 2025. Other Technology Related Issues that Impact Efficiency
Response: Will Implement
Score: +1
The respondent agrees with the finding. F5. Not all employees in the Assessor's Office have access to County email, necessitating the wasteful and inefficient manual distribution of printed resources. Additionally, the inability of these employees to communicate online impedes the flow of information within the Assessor's Office and with other County agencies. Finding Response: The respondent agrees with the finding. F6. Employees of the Assessor's Office do not have the onsite access to a Human Resources representative that is available to many other County employees. As a result, they are un...
F4
The Assessor’s Office uses computers to prepare “OC Expediter” requisition forms and then manually routes hard copies for processing, creating extra work for staff and negatively impacting overall efficiency.
Response: Agree
Score: +1
The respondent agrees with the finding. F5. Not all employees in the Assessor's Office have access to County email, necessitating the wasteful and inefficient manual distribution of printed resources. Additionally, the inability of these employees to communicate online impedes the flow of information within the Assessor's Office and with other County agencies. Finding Response: The respondent agrees with the finding. F6. Employees of the Assessor's Office do not have the onsite access to a Human Resources representative that is available to many other County employees. As a result, they are un...
R4
The Assessor’s Office should abandon the use of manual processing of requisition requests and instead utilize the County’s “OC Expediter” program to be consistent with other County departments
Response: Will Implement
Score: +1
The recommendation has not yet been implemented, but will be implemented in the future. Prior to the release of the Report, the County Procurement Office staff was training select members of my office with details of operating the OC Expediter program for information technology (IT) related purchases, which represent the largest dollar value of purchases. We have begun using the OC Expediter software effective July 1, 2024, for IT related purchases and the rest of the Assessor office purchases will be made using OC Expediter by September 30, 2024. R5. The Assessor's Office should provide Count...
R5
The Assessor’s Office should provide County email accounts to all its employees, and the ability to access email from their regular workstations by September 30, 2024. Other Issues
Response: Will Implement
Score: +1
The recommendation has not yet been implemented, but will be implemented in the future. Currently, 187 Assessor employees have County e-mail accounts, and 10 Assessor employees have temporary e-mail as they are new employees that are being trained. The remaining 49 employees will be provided with County e-mail accounts by September 30, 2024. Upon completion of their training, all remaining employees will be provided with County e-mail accounts. R6. The Assessor's Office should have its Central Human Resources representative return to being onsite to provide more direct interaction with Assesso...
F6
Employees of the Assessor's Office do not have the onsite access to a Human Resources representative that is available to many other County employees. As a result, they are unable to quickly receive assistance with personnel matters.
Response: Agree
Score: +1
The respondent agrees with the finding. F7. The Assessor has returned significant amounts of money to the general fund in the last seven years, yet the technologies used to provide online and in-person services to Orange County residents are outdated. Finding Response: The respondent agrees with the finding.
Page 3 of 5 Our response to each Recommendation is listed below: R1. The Assessor's Office should implement the necessary IT upgrades and policy changes to allow customers online access to submit and/or acquire forms, parcel information, and maps by June 30, 2025. Recommendation Response:...
R6
The Assessor’s Office should have its Central Human Resources representative return to being onsite to provide more direct interaction with Assessor employees and observe daily operations to better meet the needs of the office
Response: Will Implement
Score: +1
The recommendation has not yet been implemented, but will be implemented in the future. We have asked the Human Resources (HR) Shared Services to provide onsite support for our office. Onsite HR representative will be in place by September 30, 2024. R7. Instead of returning unspent funds to the County's general fund, the Assessor's Office should ensure that sufficient funds are allocated to upgrade and maintain modern technologies to better assist Orange County residents and/or business customers seeking services, both remotely and in-person, by June 30, 2025. Recommendation Response: The reco...
F7
The Assessor has returned significant amounts of money to the general fund in the last seven years, yet the technologies used to provide online and in-person services to Orange County residents are outdated.
Response: Agree
Score: +1
The respondent agrees with the finding.
Page 3 of 5 Our response to each Recommendation is listed below: R1. The Assessor's Office should implement the necessary IT upgrades and policy changes to allow customers online access to submit and/or acquire forms, parcel information, and maps by June 30, 2025. Recommendation Response: The recommendation has not yet been implemented, but will be implemented in the future. We are in talks with the vendor ParcelQuest to provide their online services for our county property details and parcel maps. We anticipate that this process will be completed by Se...
R7
Instead of returning unspent funds to the County’s general fund, the Assessor’s Office should ensure that sufficient funds are allocated to upgrade and maintain modern technologies to better assist Orange County residents and/or business customers seeking services, both remotely and in-person, by June 30, 2025. RESPONSES California Penal Code Section 933 requires the governing body of any public agency which the Grand Jury has reviewed, and about which it has issued a final report, to comment to...
Response: Implemented
Score: 0
The recommendation has been implemented. I have always been a good steward of the county's funds and will continue to spend it wisely. With respect to hiring additional staff for my office, we are well on our way to hiring several auditorappraiser trainees and have commenced the recruitment process for hiring a new group of appraiser trainees. Regarding spending on technology, we will continue to evaluate new products that are on the market that will enhance our taxpayers' online and in-office experience.
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Orange County Assessor Follow-Up 06/24/25
June 24, 2025
•
8 pages
• 13 responses
•
Score: +6
(+6, 7, 0)
View Details ▾
13 responses to findings and recommendations
F1
Instead of being able to submit forms to the Assessor electronically and accessing relevant information online as available in a number of other California counties, Orange County residents and businesses are inconvenienced by inadequate online services. Finding Response: The respondent agrees with the finding.
Response: Agree
Score: +1
The respondent agrees with the finding. F2. Orange County residents who need to visit the Assessor's Office in person are not provided parking validation or free 30-minute parking and are forced to pay higher parking rates than visitors to the Orange County Civic Center. Finding Response: The respondent agrees with the finding. F3. Assessor's Office staff use work processes that are not organized as efficiently as those at the Orange County Service Center, hindering the efficient delivery of Assessor services to the public. Finding Response: The respondent disagrees with the finding in part. 5...
R1
The Assessor's Office should implement the necessary IT upgrades and policy changes to allow customers online access to submit and/or acquire forms, parcel information, and maps by June 30, 2025. Recommendation Response: The recommendation has not yet been implemented, but will be implemented in the future. We are in talks with the vendor ParcelQuest to provide their online services for our county property details and parcel maps. We anticipate that this process will be completed by September 30...
Response: Implemented
Score: 0
The recommendation has been implemented in part. We have a contract in place with the vendor ParcelQuest to provide their online services for our county property details and parcel maps. We have also implemented an assessment value search on our website. Assessments can be searched by Parcel Number. With respect to online filing of forms, we have added e-mails on our website to allow submissions of certain commonly used forms. However, due to security concerns with storing online Personal Identifiable Information, we are not accepting those forms online that contain social security numbers. R2...
F2
Orange County residents who need to visit the Assessor's Office in person are not provided parking validation or free 30-minute parking and are forced to pay higher parking rates than visitors to the Orange County Civic Center. Finding Response: The respondent agrees with the finding.
Response: Agree
Score: +1
The respondent agrees with the finding. F3. Assessor's Office staff use work processes that are not organized as efficiently as those at the Orange County Service Center, hindering the efficient delivery of Assessor services to the public. Finding Response: The respondent disagrees with the finding in part. 500 SOUTH MAIN STREET, SUITE 103, ORANGE, CA 92868 TELEPHONE: (714) 834-2734 • FAX: (714) 558-6827 • WWW.OCASSESSOR.GOV
Response to 2023-24 Grand Jury Report July 12, 2024 Page 2 of 5 The Assessor Public Service Counter and the County Service Center are very differently situated, and serve...
R2
The Assessor's Office should provide 30 minutes of parking validation to Orange County residents/visitors by September 30, 2024. Recommendation Response: The recommendation has been implemented. Beginning July 1, 2024, visitors to our public service counter receive parking validation for the first 30 minutes.
Response: Implemented
Score: 0
The recommendation has been implemented. Beginning July 1, 2024, visitors to our public service counter receive parking validation for the first 30 minutes. 500 SOUTH MAIN STREET, SUITE 103, ORANGE, CA 92868 TELEPHONE: (714) 834-2734 • FAX: (714) 558-6827 • WWW.OCASSESSOR.GOV
Follow-up Response to 2023-24 Grand Jury Report June 24, 2025 Page 2 of 3 R3. The computer system in the Assessor's service center should be upgraded, and clear, straightforward procedures for service provision to walk-in clients should be implemented by June 30, 2025. Recommendation Response: The recommendation has been...
F3
Assessor's Office staff use work processes that are not organized as efficiently as those at the Orange County Service Center, hindering the efficient delivery of Assessor services to the public. Finding Response: The respondent disagrees with the finding in part. SOUTH MAIN STREET, SUITE 103, ORANGE, CA 92868 TELEPHONE: (714) 834-2734 • FAX: (714) 558-6827 • WWW.OCASSESSOR.GOV Response to 2023-24 Grand Jury Report July 12, 2024 The Assessor Public Service Counter and the County Service Center a...
Response: Agree
Score: +1
The recommendation has been implemented We have installed a ticketing system so that customers visiting our Public Service Counter (PSC) can be served in order of the ticket pulled by them. In addition, we have placed a chime at the entrance to alert our staff when a visitor enters the PSC. With regards to improving the search capability at our PSC self-help terminals, the search by site address is working and visitors at the PSC should be able to search using the address of the property. R4. The Assessor's Office should abandon the use of manual processing of requisition requests and instead ...
R3
The computer system in the Assessor's service center should be upgraded, and clear, straightforward procedures for service provision to walk-in clients should be implemented by June 30, 2025. Recommendation Response: The recommendation has not yet been implemented, but will be implemented in the future. We will install a ticketing system by September 30, 2024, so that customers visiting our Public Service Counter (PSC) can be served in order of the ticket pulled by them. We serve an average of 3...
Response: Implemented
Score: 0
The recommendation has been implemented We have installed a ticketing system so that customers visiting our Public Service Counter (PSC) can be served in order of the ticket pulled by them. In addition, we have placed a chime at the entrance to alert our staff when a visitor enters the PSC. With regards to improving the search capability at our PSC self-help terminals, the search by site address is working and visitors at the PSC should be able to search using the address of the property. R4. The Assessor's Office should abandon the use of manual processing of requisition requests and instead ...
F4
The Assessor's Office uses computers to prepare "OC Expediter" requisition forms and then manually routes hard copies for processing, creating extra work for staff and negatively impacting overall efficiency. Finding Response: The respondent agrees with the finding.
Response: Agree
Score: +1
The respondent agrees with the finding. F5. Not all employees in the Assessor's Office have access to County email, necessitating the wasteful and inefficient manual distribution of printed resources. Additionally, the inability of these employees to communicate online impedes the flow of information within the Assessor's Office and with other County agencies. Finding Response: The respondent agrees with the finding. F6. Employees of the Assessor's Office do not have the onsite access to a Human Resources representative that is available to many other County employees. As a result, they are un...
R4
The Assessor's Office should abandon the use of manual processing of requisition requests and instead utilize the County's "OC Expediter" program to be consistent with other County departments by September 30, 2024. Recommendation Response: The recommendation has not yet been implemented, but will be implemented in the future. Prior to the release of the Report, the County Procurement Office staff was training select members of my office with details of operating the OC Expediter program for inf...
Response: Implemented
Score: 0
The recommendation has been implemented. All office purchases are initiated using the County's OC Expediter software. R5. The Assessor's Office should provide County email accounts to all its employees, and the ability to access email from their regular workstations by September 30, 2024. Recommendation Response: The recommendation has been implemented. All Assessor employees have County e-mail accounts, except for certain Assessor trainees have temporary e-mail as they are new employees that are being trained. Upon completion of their training, all remaining employees are provided with County...
R5
The Assessor's Office should provide County email accounts to all its employees, and the ability to access email from their regular workstations by September 30, 2024. Recommendation Response: The recommendation has not yet been implemented, but will be implemented in the future. Currently, 187 Assessor employees have County e-mail accounts, and 10 Assessor employees have temporary e-mail as they are new employees that are being trained. The remaining 49 employees will be provided with County e-...
Response: Implemented
Score: 0
The recommendation has been implemented. All Assessor employees have County e-mail accounts, except for certain Assessor trainees have temporary e-mail as they are new employees that are being trained. Upon completion of their training, all remaining employees are provided with County e-mail accounts. R6. The Assessor's Office should have its Central Human Resources representative return to being onsite to provide more direct interaction with Assessor employees and observe daily operations to better meet the needs of the office by September 30, 2024. Recommendation Response: The recommendation...
F6
Employees of the Assessor's Office do not have the onsite access to a Human Resources representative that is available to many other County employees. As a result, they are unable to quickly receive assistance with personnel matters. Finding Response: The respondent agrees with the finding.
Response: Agree
Score: +1
The respondent agrees with the finding. F7. The Assessor has returned significant amounts of money to the general fund in the last seven years, yet the technologies used to provide online and in-person services to Orange County residents are outdated. Finding Response: The respondent agrees with the finding.
Response to 2023-24 Grand Jury Report July 12, 2024 Page 3 of 5 Our response to each Recommendation is listed below: R1. The Assessor's Office should implement the necessary IT upgrades and policy changes to allow customers online access to submit and/or acquire forms, parcel information,...
R6
The Assessor's Office should have its Central Human Resources representative return to being onsite to provide more direct interaction with Assessor employees and observe daily operations to better meet the needs of the office by September 30, 2024. Recommendation Response: The recommendation has not yet been implemented, but will be implemented in the future. We have asked the Human Resources (HR) Shared Services to provide onsite support for our office. Onsite HR representative will be in plac...
Response: Implemented
Score: 0
The recommendation has been implemented. Effective September 29, 2024, we have an onsite Human Resources (HR) representative to serve the HR needs of Assessor employees. R7. Instead of returning unspent funds to the County's general fund, the Assessor's Office should ensure that sufficient funds are allocated to upgrade and maintain modern technologies to better assist Orange County residents and/or business customers seeking services, both remotely and in-person, by June 30, 2025. Recommendation Response: The recommendation has been implemented. We continue to spend sufficient funds on techno...
F7
The Assessor has returned significant amounts of money to the general fund in the last seven years, yet the technologies used to provide online and in-person services to Orange County residents are outdated. Finding Response: The respondent agrees with the finding. Response to 2023-24 Grand Jury Report July 12, 2024 Our response to each Recommendation is listed below:
Response: Agree
Score: +1
The respondent agrees with the finding.
Response to 2023-24 Grand Jury Report July 12, 2024 Page 3 of 5 Our response to each Recommendation is listed below: R1. The Assessor's Office should implement the necessary IT upgrades and policy changes to allow customers online access to submit and/or acquire forms, parcel information, and maps by June 30, 2025. Recommendation Response: The recommendation has not yet been implemented, but will be implemented in the future. We are in talks with the vendor ParcelQuest to provide their online services for our county property details and parcel maps. We ...
R7
Instead of returning unspent funds to the County's general fund, the Assessor's Office should ensure that sufficient funds are allocated to upgrade and maintain modern technologies to better assist Orange County residents and/or business customers seeking services, both remotely and in-person, by June 30, 2025. Recommendation Response: The recommendation has been implemented. I have always been a good steward of the county's funds and will continue to spend it wisely. With respect to hiring addi...
Response: Implemented
Score: 0
The recommendation has been implemented. We continue to spend sufficient funds on technology products to improve the taxpayers' online and in-office experience.
Follow-up Response to 2023-24 Grand Jury Report
CLAUDE PARRISH ORANGE COUNTY ASSESSOR July 12, 2024 Honorable Maria D. Hernandez Presiding Judge Orange County Superior Court 700 Civic Center Drive West Santa Ana, CA 92701 Re: Response to 2023-24 Grand Jury Report, "Review of the Assessor's Office" Dear Presiding Judge Hernandez: This is in response to the 2023-24 Orange County Grand Jury report entitled Review of the Assessor's Offic...
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Orange County LAFCO
August 14, 2024
•
3 pages
• 6 responses
•
Score: 0
(+1, 0, -1)
View Details ▾
6 responses to findings and recommendations
F1
San Juan Capistrano’s deferred maintenance of the water/wastewater utility resulted in the need to transition the facility to a larger water provider to allow more efficient management and maintenance of the infrastructure.
Response: Unknown
Score: 0
<b>Public Member</b> The recommendation has not yet been implemented but will be implemented in the future. Over the years and in accordance with State VACANT law, the Commission has adopted local policies to facilitate legislative and <b>County Member</b> procedural requirements and address varying circumstances involved in the review and consideration of complex applications, such as special STAFF district consolidation proposals. While LAFCOs are governed by the Carolyn Emery Cortese-Knox-Hertzberg Local Government Reorganization Act of 2000 <b>Executive Officer</b> (CKH Act), OC LAFCO gene...
R1
The OCGJ recommends that by January 1, 2025, LAFCO studies a policy of conducting a post-consolidation agency review to be held of agency reorganizations to determine their overall impact on the public. (F1, F2)
Response: Will Implement
Score: +1
<b>Public Member</b> The recommendation has not yet been implemented but will be implemented in the future. Over the years and in accordance with State VACANT law, the Commission has adopted local policies to facilitate legislative and <b>County Member</b> procedural requirements and address varying circumstances involved in the review and consideration of complex applications, such as special STAFF district consolidation proposals. While LAFCOs are governed by the Carolyn Emery Cortese-Knox-Hertzberg Local Government Reorganization Act of 2000 <b>Executive Officer</b> (CKH Act), OC LAFCO gene...
F2
The SMWD proposed rate increase severely impacted San Juan Capistrano’s non-residential customers and led to protests of unfairness and negative attention from the local media.
Response: Unknown
Score: 0
<b>Public Member</b> The recommendation has not yet been implemented but will be implemented in the future. Over the years and in accordance with State VACANT law, the Commission has adopted local policies to facilitate legislative and <b>County Member</b> procedural requirements and address varying circumstances involved in the review and consideration of complex applications, such as special STAFF district consolidation proposals. While LAFCOs are governed by the Carolyn Emery Cortese-Knox-Hertzberg Local Government Reorganization Act of 2000 <b>Executive Officer</b> (CKH Act), OC LAFCO gene...
R2
The OCGJ recommends that by January 1, 2025, LAFCO form a task force comprising representatives of affected water agencies to study the transformation of SOCWA and prepare a report on the future of water/wastewater in South Orange County. (F3, F4) RESPONSES California Penal Code Section 933 requires the governing body of any public agency which the Grand Jury has reviewed, and about which it has issued a final report, to comment to the Presiding Judge of the Superior Court on the findings and re...
Response: Will Not Implement
Score: -1
The recommendation will not be implemented because it is not warranted nor reasonable. Like other LAFCOs across the State, OC LAFCO's budget and staffing resources to carry out its statutory responsibilities are, respectively, limited and small. With a total operational budget of approximately $1.8M and only five full-time positions, it is not reasonable for OC LAFCO to fund and undertake the significant financial and staffing resources required involving the formation and facilitation of a task force to study water and wastewater governance in South Orange County. In addition to OC LAFCO staf...
F3
SOCWA’s member agencies have widely diverse populations, requirements, and revenues. This has led to conflicts over governance, facility operation, and control, affecting the evolving potential for wastewater reuse.
Response: Unknown
Score: 0
The recommendation will not be implemented because it is not warranted nor reasonable. Like other LAFCOs across the State, OC LAFCO's budget and staffing resources to carry out its statutory responsibilities are, respectively, limited and small. With a total operational budget of approximately $1.8M and only five full-time positions, it is not reasonable for OC LAFCO to fund and undertake the significant financial and staffing resources required involving the formation and facilitation of a task force to study water and wastewater governance in South Orange County. In addition to OC LAFCO staf...
F4
There is currently no unified strategy for the future of water/wastewater provision in South Orange County
Response: Unknown
Score: 0
The recommendation will not be implemented because it is not warranted nor reasonable. Like other LAFCOs across the State, OC LAFCO's budget and staffing resources to carry out its statutory responsibilities are, respectively, limited and small. With a total operational budget of approximately $1.8M and only five full-time positions, it is not reasonable for OC LAFCO to fund and undertake the significant financial and staffing resources required involving the formation and facilitation of a task force to study water and wastewater governance in South Orange County. In addition to OC LAFCO staf...
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Orange County Sheriff’s Department
July 15, 2024
•
4 pages
• 5 responses
•
Score: +3
(+3, 2, 0)
View Details ▾
5 responses to findings and recommendations
F1
Mental health training for law enforcement officers in Orange County exceeds the State's requirements, resulting in law enforcement applying these skills to better evaluate and handle mental health calls for service.
Response: Agree
Score: +1
Mental health training for law enforcement officers in Orange County exceeds the State's requirements, resulting in law enforcement applying these skills to better evaluate and handle mental health calls for service. <b>Response:</b> Agrees with finding. The Sheriff's Department requires all deputies to complete advanced officer training in the area of mental health, homelessness and health care, known as Crisis Intervention Training. Deputies who are assigned to the Behavioral Health Bureau are required to complete additional specialized training, known as Crisis Intervention II and III.
F2
Law enforcement agencies in Orange County have developed unique ways to deal with mental health calls in their communities based on their particular needs and budgets, enabling law enforcement to better serve their communities.
Response: Agree
Score: +1
Law enforcement agencies in Orange County have developed unique ways to deal with mental health calls in their communities based on their particular needs and budgets, enabling law enforcement to better serve their communities. <b>Response:</b> Agrees with finding. The Orange County Sheriff's Department has created a Behavioral Health Bureau in both Custody and Patrol Operations. In both a custody setting and the community, these bureaus have enhanced the department's ability to respond to those in mental health crisis. In March 2024 the Sheriff's Department and Orange County Health Care Agenc...
F3
Law enforcement collaboration with County PERT clinicians and Be Well mobile response units has been an effective tool when responding to mental health calls for service.
Response: Disagree Partially
Score: 0
Agrees with finding. The Orange County Sheriff's Department works regularly with PERT Clinicians and the OC HCA's Outreach and Engagement Team. This partnership has been critical to successfully addressing mental health calls for service.
F4.
People with mental illness respond more positively to "soft uniformed" police personnel, which can be effective in de-escalating situations. Response: Partially agrees with finding More important than the uniform is the type of personnel who responds to a mental health crisis. The Sheriff's Department operates under the premise that the first person fro...
F4
People with mental illness respond more positively to "soft uniformed" police personnel, which can be effective in de-escalating situations.
Response: Disagree Partially
Score: 0
Partially agrees with finding More important than the uniform is the type of personnel who responds to a mental health crisis. The Sheriff's Department operates under the premise that the first person from the government that someone in a mental health crisis encounters should not have a badge and a gun. This is the reason the department participates in OC Links and has partnered with clinicians and outreach workers to respond to mental-health related calls for service.
F5.
Providing follow-up case management is not only necessary but critical for the wellbeing of people experiencing mental ...
F5
Providing follow-up case management is not only necessary but critical for the wellbeing of people experiencing mental health issues.
Response: Agree
Score: +1
Agrees with finding Case management follow-up is an important part of the work being done by the Sheriff's Behavioral Health Bureau and OC HCA outreach workers.
ORANGE COUNTY<br>SHERIFF'S DEPARTMENT Mental Health Advocacy CHERI Dealt<br>CARE AGEN In 2021, the Orange County Sheriff's Department established a Behavioral established to support current inmates Health Bureau focused on the mental Theo Lacy Facility, and Central Men's under housed at the Intake Release Center, Sheriff's Department is committed to reducing inmate behavioral health Health Hotline numbers have been County Health Care ...
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Orange Unified School District Supplemental
October 31, 2024
•
3 pages
• 8 responses
•
Score: +5
(+5, 3, 0)
View Details ▾
8 responses to findings and recommendations
F1
Orange County’s K-12 public schools have implemented policies and/or guidelines around the use of different AI platforms in varying and inconsistent ways. Some prohibit AI’s use; others allow it; and some don't have policies or guidelines governing AI at all.
Response: Disagree Partially
Score: 0
Orange County's K-12 public schools have implemented policies and/or guidelines around the use of different AI platforms in varying and inconsistent ways. Some prohibit AI's use; others allow it: and some don't have policies or guidelines governing AI at all. The District partially disagrees with the finding. The District cannot comment on other districts' policies and/or guidelines around the use of AI platforms. As it pertains to Orange Unified School District, we are currently in progress of developing comprehensive AI guidelines that will ensure a consistent approach across our schools. BO...
R1
Orange County’s K-12 schools should implement policies and guidelines regarding the appropriate use of AI. These may be provided at the district level or within individual schools through the adoption of an Acceptable Use Policy, Code of Ethics, or other written directives addressing the use of AI.
Response: Will Implement
Score: +1
By June 30, 2025, Orange County's K-12 schools should implement policies and guidelines regarding the appropriate use of AI. These may be provided at the district level or within individual schools through the adoption of an Acceptable Use Policy, Code of Ethics, or other written directives addressing the use of AI. The recommendation has not yet been implemented but will be implemented in the future. The District has not yet implemented this recommendation but will implement it by June 30, 2025. We are currently in progress of developing comprehensive AI guidelines that will cover scope, guid...
F2
Superintendents provide varying levels of support in implementing AI policies and/or guidelines in their respective school districts.
Response: Disagree Partially
Score: 0
Superintendents provide varying levels of support in implementing AI policies and/or guidelines in their respective school districts. The District partially disagrees with the finding. The District cannot comment on the superintendent's level of support in implementing AI policies and/or guidelines in other districts. As it pertains to Orange Unified School District, the Superintendent has demonstrated strong support through participation in AI Forward, the development of an AI team, the formation of an AI Committee, and regular information sharing with district Cabinet members and the board.
R2
Superintendents should ensure that their schools have policies that cover, at a minimum: the scope, guiding principles, and training regarding the responsible use of AI tools by students and teachers; any prohibited uses or special considerations regarding AI tools; and related security, privacy, and safety considerations.
Response: Will Implement
Score: +1
Superintendents should ensure that their schools have policies that cover, at a minimum: the scope, guiding principles, and training regarding the responsible use of AI tools by students and teachers; any prohibited uses of special considerations regarding AI tools; and related security, privacy, and safety considerations. The recommendation has not yet been implemented but will be implemented by June 30th of 2025.
V. The District has not yet implemented this recommendation but will implement in the future. The district is working on developing guidelines that will address these aspects compr...
F3
There are many resources to guide educators in using AI. Several are available at the local level through the Orange County Department of Education, Orange County Board of Education, CEO Leadership Alliance Orange County, and Orange Unified School District Technology Department, to name a few. However, utilization and even awareness of the availability of such resources is highly variable across school districts.
Response: Agree
Score: +1
There are many resources to guide educators in using AI. Several are available at the local level through the Orange County Department of Education, Orange County Board of Education, CEO Leadership Alliance Orange County, and Orange Unified School District Technology Department, to name a few. However, utilization and even awareness of the availability of such resources is highly variable across school districts. The District agrees with this finding. As it pertains to Orange Unified School District, we utilize a variety of resources including professional development sessions, district-wide P...
R3
K-12 students should be trained on the appropriate use of AI.
Response: Will Implement
Score: +1
K-12 students should be trained on the appropriate use of AI. The recommendation has not yet been implemented but will be implemented by June 30th of 2025. The District has not yet implemented this recommendation but will implement this recommendation in the future: AI lessons from Common Sense Media are integrated into the districtwide Digital Citizenship curriculum for every student. This curriculum includes comprehensive discussions about AI increasing digital literacy that is delivered by October 31st each year.
R4
K-12 teachers should be trained on the appropriate use of AI.
Response: Will Implement
Score: +1
K-12 teachers should be trained on the appropriate use of AI. The recommendation has not yet been implemented but will be implemented June 30th of 2025. The District is currently implementing this recommendation. During the district-wide professional development at the beginning of the year for teachers, the district will released a draft form of the AI guidelines and currently is providing hands-on training on AI usage. Additionally, there will be ongoing Professional Development throughout the year, including quarterly online webinars, opportunities to attend county Professional Development ...
R5
Schools and educators should be encouraged to collaborate with the various available AI consortiums and think tanks, such as OCDE and CLAOC, to effectively implement AI and establish basic tenets for its use. RESPONSES The following excerpts from the California Penal Code provide the requirements for public agencies to respond to the Findings and Recommendations of this Grand Jury report: Section 933: (c) No later than 90 days after the grand jury submits a final report on the operations of any ...
Response: Implemented
Score: 0
Schools and educators should be encouraged to collaborate with the various available AI consortiums and think tanks, such as OCDE and CLAOC, to effectively implement AI and establish basic tenets for its use. The recommendation has been implemented. The District has implemented this recommendation as follows: We participate in AI Forward County Meetings, leverage consultants like Designing Schools, and engage with vendors and nonprofit organizations such as Common Sense Media, School AI, Khanmigo, CUE, CITE, and ACSA. These collaborations enhance teacher training, improve AI integration, and p...
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South Orange County Wastewater Authority
September 12, 2024
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2 pages
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