Placer County Grand Jury • 2015-2016

2015-2016_Final_Report

Published: June 23, 2016 207 pages Consolidated Report
View Original PDF

Findings 26 findings

F1
The student handbook and the dance contract do not contain the necessary policies and procedures concerning the use of the alcohol detection device and the subsequent consequences.
F2
Staff and administration should have written policies and procedures concerning training and use of the alcohol detection device. Conclusion The Grand Jury commends Del Oro High School administration for taking a bold, proactive and preventative approach regarding students’ health and safety at school dances. With this impactful decision to test for alcohol, they are still providing an activity to socialize, dance and support school spirit. The inclusion of the recommendations below will clarify and strengthen the process.
F3
All agencies have a cooperative working relationship and coordination of child abuse/neglect reporting and investigation. This is reflected in the establishment of the Multi-Disciplinary Interview Center and Suspected Child Abuse and Neglect Team. This enhances the effectiveness and efficiency of child abuse/neglect reporting and investigation.
F4
The Grand Jury was unable to verify that the agencies provide training for volunteers related to child abuse/neglect reporting. Conclusion All five law enforcement agencies and Placer County Children’s System of Care place a high priority on child protection. They coordinate and cooperate with each other regarding referrals and investigations of child abuse/neglect allegations. All five law enforcement agencies provide training for sworn personnel and dispatchers relating to child abuse/neglect reporting and investigation. They have excellent working relationships and formal written agreements with the Placer County Children’s System of Care which has overall responsibility for child welfare services. The Grand Jury could not conclude that all non-sworn staff and volunteers are provided with child abuse/neglect reporting. The Grand Jury would like to commend the Placer County Children’s System of Care, Placer County Sheriff’s Department, Auburn Department of Public Safety, Lincoln Police Department, Rocklin Police Department and Roseville Police Department for their coordination in investigating child abuse/neglect referrals. - 30 - -2016 Final Report
F5
Residents of the Town of Loomis value their library services to the extent they have proposed a ballot measure to increase local sales tax to keep their library.
F6
Loomis and Meadow Vista residents’ needs regarding library services were not addressed. These communities were not included in the community conversations as conducted by the Placer County Library Services consultants.
F7
Both communities conducted their own surveys to address their needs and concerns. The majority of survey participants in each community indicated support to keep libraries open (See Attachments A and B). Fallon Research & Communications, Inc. is a full-service public opinion research and polling firm that services a variety of clients, from major political, corporate and public affairs campaigns to local governments and community initiatives. 7 http://loomis.ca.gov/wp-content/uploads/2016/01/1_Library_Presentation.pdf - 37 - -2016 Final Report Conclusion Every community has specific library requirements which should be taken into consideration before a library is considered for closure. This was not done. The Grand Jury investigation found the needs of the citizens in Meadow Vista and Loomis were not taken into consideration before determining the closure of the libraries. The Grand Jury could find no significant financial savings by closing these libraries.
F8
Colfax does not have a formal procedure to notify complainant of resolution.
F9
At the time of this report, Colfax is implementing a web-based citizen reporting system. Conclusion The Grand Jury’s investigation found that the City of Colfax’s code enforcement process is defined in the Municipal Code. However, the lack of a written document defining their procedures for managing complaints needs to be addressed. Additionally, their method of communication with the complainant needs to be improved. - 129 - -2016 Final Report
F10
Lincoln has a defined process in the Municipal Code for handling code enforcement complaints.
F11
Lincoln utilizes an informal bullet list as their guidelines for dealing with code enforcement complaints.
F12
Lincoln tracks complaints and actions in a spreadsheet, however it was not being kept current.
F13
Lincoln has multiple methods for a citizen to lodge a complaint.
F14
Lincoln does not have a formal procedure to notify complainant of resolution. - 131 - -2016 Final Report Conclusion The Grand Jury’s investigation found that the City of Lincoln’s code enforcement process is defined in the Municipal Code. However, the lack of a formal written document defining their procedures for managing complaints needs to be addressed. Additionally, their method of communication with the complainant needs to be improved.
F15
Loomis has a defined process in the Municipal Code for handling code enforcement complaints.
F16
Loomis has informal procedures for dealing with code enforcement complaints, but they are not detailed in a written document.
F17
At this time residents of Loomis are limited to filing their complaint over the phone or in person at City Hall.
F18
The Town of Loomis website does not explain how to file a complaint while the new system is under development.
F19
Loomis does not have a formal procedure to notify complainant of resolution. - 133 - -2016 Final Report Conclusion The Grand Jury’s investigation found that the Town of Loomis’s code enforcement process is defined in the Municipal Code. However, at the time of the investigation, there were some deficiencies in their procedures and complaint process. The deficiencies are the lack of a written procedure for managing complaints and for keeping complainants apprised of the resolution. Also, information on the website does not explain to a citizen how to file a complaint.
F20
Rocklin has a defined process and tracking system for handling code enforcement complaints.
F21
Rocklin has informal procedures for dealing with code enforcement complaints, but they are not detailed in a written document.
F22
Rocklin has multiple methods for a citizen to lodge a complaint.
F23
Rocklin does not have a procedure to notify complainant of the resolution to their complaint. Conclusion The Grand Jury’s investigation found that the City of Rocklin’s code enforcement process is defined in the Municipal Code. However, the lack of a written document defining their procedures for managing complaints needs to be addressed. Additionally, their method of communication with the complainant needs to be improved for consistency. - 135 - -2016 Final Report
F24
Roseville has a very good process in place to manage code enforcement complaints, including a tracking system.
F25
Roseville has an exceptional computer-based system to support code enforcement activities and accountability.
F26
Roseville keeps complainant informed regarding the status of their complaint. Accela is an enterprise software solution with numerous preconfigured packages for private business and government organizations to manage core applications such as land management, licensing, asset management, and public health and safety data. Accela can be modified and tailored for the specific requirements of the agency and allows for public access to some functions. Other county governments utilize the Accela platform to track and resolve code enforcement complaints. - 137 - -2016 Final Report Conclusion The Grand Jury found that the City of Roseville has well-defined and documented code enforcement procedures. Their computer-based program tracks complaints from initiation through resolution and assures each department is accountable for resolving the complaint and closing out the issue. Procedures require follow-up contact with the complainants regarding on-going status and final resolution.

Recommendations 11

Conclusions 19