San Bernardino County Grand Jury • 2008-2009

Department of Public Health Finding 1 The Board of Supervisors agrees with this finding. Finding 2 The Board of

Published: April 09, 2001 112 pages Consolidated Report
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Findings 9 findings

F1
The Board of Supervisors agrees with this finding.
F2
The Board of Supervisors disagrees with the impression created by the finding that the county’s response to the August 2008 tuberculosis incident in Needles was somehow “hampered by poor communication and coordination.” In fact, the incident was resolved with the utmost dispatch and with the best outcome possible in terms of mitigating the threat to the public’s health and safety. Within 13 hours of confirming that the patient was not complying with an Isolation Order, the Department of Public Health secured a civil order of detention, served the order on the patient, transported the patient to Arrowhead Regional Medical Center in Colton, and assigned the patient to an isolation pod for treatment and observation. This process was accomplished under the supervision of the County Administrative Officer and with the consultation and cooperation of the Department of Public Health, the Sheriff’s Department, County Counsel’s Office, the Inland Counties Emergency Medical Agency, and ARMC.
F3
The Board of Supervisors disagrees with an element of the finding. The finding refers to a position alternately labeled “Chief Medical Health Officer” and “Chief Medical Officer”. The position of “Chief Medical Officer” was eliminated several years ago during a reorganization. Since that reorganization, the county has had a “Health Officer” position, which is a position mandated and defined by state law. The qualifications for a county Health Officer are contained in at least two areas of California law. Section 101005 of the California Health and Safety Code reads in its entirety: “The county health officer shall be a graduate of a medical college of good standing and repute. His or her compensation shall be determined by the board of supervisors.” California State Code of Regulations Department of Health Services Title 17, Chapter 3, Subchapter 1, Article 3, Section 1300 reads: “The health officer shall be a graduate of a medical school of good standing and repute and shall be eligible for a license to practice medicine and surgery in the State of California; provided however that those health officers on a full-time basis as of September 19, 1947, shall be considered as meeting the requirements of this section.” 1 The County of San Bernardino minimum requirements for the Health Officer are as follows: “A licensed physician in the State of California with a minimum of two years of administrative experience in a public health environment supervising physicians or various public health professionals.” It should be noted that the requirements for the County of San Bernardino Health Officer exceed those of the State of California for a county health officer, and that the current Health Officer meets those requirements by having been Chair of the Women's Health Department at Riverside Regional County Medical Center for more than three and a half years. In this capacity he supervised physicians and professional staff in clinical service delivery for indigent populations in a county facility in a public health environment.
F4
The Board of Supervisors disagrees with this finding. Clinical staffing composition is the result of a number of criteria. These criteria include but are not limited to grant funding, general fund costs, grant requirements, budgetary limitations, scope of work, staff licensure, labor memorandums of understanding, skill mix, staffing levels at numerous locations, staff availability, continuing education training schedules, unanticipated staffing shortages, and emergency response. Program-level managers often do not take all of the criteria into consideration when advocating staffing for their individual programs as administrators must. Staffing decisions are never made arbitrarily and are the result of consultation with affected programs and only after considerable due diligence by departmental administration.
F5
Although the finding states that the grand jury “made no determination whether or not such conduct was pervasive throughout DPH”, the Board of Supervisors disagrees with the impression that may have been created by the finding. The Board of Supervisors believes that any discomfort that was expressed to the grand jury was the result of an adjustment to a new manager, who had been tasked with carrying out a bold initiative – integration of services provided by Public Health, Behavioral Health, and Arrowhead Regional Medical Center. It should be noted that in order to improve morale in the face of change, the executive staff of Public Health has sponsored employee appreciation events, an employee recognition program, a Public Health newsletter, and included staff at all levels regarding policy decision-making.
F6
The Board of Supervisors disagrees with this finding. The Public Health Director denies making the statement attributed to him in the finding. In an effort to facilitate better departmental communications at all levels, the new Director of 2 Public Health instituted weekly executive staff meetings, continued to perform monthly Program Manager’s meetings, regularly attends program staff meetings, and conducts weekly site visits to every Public Health office, clinic, and facility county-wide. In many cases, employees that have been with the Department of Public Health for decades have commented that these site visits are the first and only instances in which they have met and spoken with a Director of Public Health.
F7
The Board of Supervisors cannot corroborate this finding.
F8
The Board of Supervisors agrees with this finding.
F9
The Board of Supervisors disagrees with elements of this finding. The County’s health services Integration Project was conceived and is designed to bring health-related services from three County departments – Public Health, Behavioral Health, and Arrowhead Regional Medical Center – under one roof into each of five regional clinics. Under this concept, Public Health would provide preventative health services, Behavioral Health would supply mental health services, and ARMC would offer primary care services to these County facilities. At this time, no involvement of Community Based Organizations (CBOs) in the integrated county clinic facilities is envisioned. The H Street Clinic is but one of many CBOs that participated in a Request For Proposals (RFP) to contract for the delivery of services under the Ryan White Program for HIV/AIDS services. Under law, contracts for services must undergo a competitive process. The Ryan White Program is jointly administered with Riverside County under the direction and supervision of a federally mandated Planning Council which consists of community members appointed by each county’s Board of Supervisors. Under the provisions and scoring of RFP ASP 07-02 for the Ryan White Program Part A, Part B, Minority AIDS Initiative HIV/AIDS Healthcare and Support Services released in January 2008, the H Street Clinic CBO scored last in every category and therefore did not receive funding. Currently, the Department of Public Health holds contractual agreements with 11 qualified CBOs to deliver services. Regular and predictable RFPs are released to the public in an effort engage the CBO community to deliver health-related services to promote the health and well-being of San Bernardino County residents. 3

Recommendations 5