Mendocino County Grand Jury • 2017-2018 • Agency Response

Requested Response Form Grand Jury Report Title: In-Home Supportive Services Report Dated: May 15, 2018 Response Form*

Published: May 15, 2018 4 pages
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Note: Missing finding numbers detected: F3, F4, F5, F6

Findings and Recommendations 3 findings

F1
The continuous vacancies within all levels of IHSS impairs the ability of this department to function as intended and required. Unable to Respond: The Human Resources Department (HR) is not involved in the operations of the Health and Human Services Agency (HHSA) or In-Home Support Services (IHSS), therefore cannot offer a response to this finding.
Related Recommendations (1)
R1
and R2 as related to social workers, R5 - as it relates to HR \boxtimes The following Recommendation(s) have not yet been implemented, but will be implemented in the future; attached, as requested, is a time frame for implementation:
F2
The non-competitive salaries are a major factor in the vacancies. Partially Disagree: While salary may affect County vacancy rates, many other factors surely contribute as counties across the State have historically experienced a shortage of social workers, including IHSS social workers.
No recommendations for this finding
F7
The website does not provide adequate information, which is a barrier to anyone trying to access the program. Partially Disagree: Human Resources was unable to find a link with IHSS employment information, however, the Mendocino County website's Human Resources pages have clear links to job openings for social worker positions.
No recommendations for this finding

* This report's PDF did not contain easily extractable text and required Optical Character Recognition (OCR) for analysis. There may be minor errors in the extracted findings and recommendations due to OCR limitations with scanned documents.