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Extracted from Consolidated Report

This investigation was originally published as part of a larger consolidated report containing multiple investigations. View the consolidated PDF for the complete document.

Trinity County Grand Jury • 2001-2002

CalWORKS Program Review

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Findings 2 findings

F1 Page 37
(In pertinent part) “However, what cannot be ascer- tained is the reason for the decline. There are various ways for recipients to be dropped from the Program, i.e., move from the County, non-participation, becoming ineligible, voluntary removal, death, and hopefully by gaining employment. This data is nec- essary to properly measure the success of the CaIWORKs Program.” Response #1:, “The Grand Jury recommends that the CaIWORKs Program and the Health and Human Services Department jointly establish internal records to capture data regarding changes in the number of participants enrolled in the CaIWORKs Program and the reason for those changes.” I agree in part with the Grand Jury’s finding. I note that at the time of the review by the Grand Jury, the Welfare to Work com- puter network had only recently become operational, and staff was not fully trained in all its capabilities.
F2 Page 36
The administering of the CalWORKS Program, as with most pro- grams which provide assistance, evokes many emotions on the part of both the providers and the recipients. Stress among caseworkers is always a concern. In such an intense area, the enthusiasm, com- passion and the “can do” attitude of the Director of Health and Human Services and the CalWORKS Supervisor are most com- mendable, gratifying, and should be recognized. Their attitude has a direct bearing on the morale of the employees as well as the level of assistance provided to those in need.

Recommendations 2