San Francisco County Grand Jury
• 2023-2024
Hitting the Performance Bullseye - Full reportThis report details the Jury’s research, investigation, findings, and recommendations.PublishedJune 28, 2023
⚠️ Translation Notice: This content has been automatically translated. The original English text is the official version. Translation may contain errors.
⚠️ Este contenido ha sido traducido automáticamente. El texto original en inglés es la versión oficial. La traducción puede contener errores.
Note: Missing finding numbers detected: F2
Findings and Recommendations 2 findings
F1
Inconsistentuseofspecificresults-basedoutcomemeasuresincontractsandgrants impairstheDepartmentofHomelessnessandSupportiveHousing’sabilityto measureandevaluatethesuccessofitsprogramsandtheperformanceoftheCBOs whoprovidehomelessnessservices.
No recommendations for this finding
F3
TheexistingCityPerformanceScorecardforHomelessnessBenchmarkingdoesnot adequatelytrackprogressinreducinghomelessnesswithinspecificsubpopulations overtime,includingthechronicallyhomeless,whichlimitsHSH’sabilitytocredibly assessandpubliclyreportitsprogresstowardachievingitsstrategicgoalsforthese subpopulations.
Related Recommendations (1)
R3
BytheendofFY24,HSH,workingwiththeCityControllerandtheCityAdministrator, shouldaugmenttheCityPerformanceScorecardforHomelessnessBenchmarking to provideregularreportsonprogressmadeinreducinghomelessnessforall subpopulationsofhomelessidentifiedintheHomeBytheBaystrategicplan, includingthechronicallyhomeless. Required and Invited Responses