Solano County Grand Jury
• 2023-2024
• Agency Response
The Shall BE Public Health Department of Health & Social Services Gerald Huber Services Division Director*
⚠️ Translation Notice: This content has been automatically translated. The original English text is the official version. Translation may contain errors.
⚠️ Este contenido ha sido traducido automáticamente. El texto original en inglés es la versión oficial. La traducción puede contener errores.
Findings and Recommendations 2 findings
F1
The Public Health Laboratory has an antiquated billing system that is not secure and cannot process billing with credit cards and electronically, which may lead to security breaches as well as delays in payment processing. Response to Finding 1 The Solano County Department of Health & Social Services agrees with the finding.
Related Recommendations (1)
R1
Purchase a new secure system which can process billings through credit cards or EFT. This Recommendation was noted in the 2012-13 Civil Grand Jury Report and has still not been completed. Establish a completion date and finalize the acquisition of the upgrade no later than June 30, 2025.
F2
The accuracy of health information provided by CDC, NIH, WHO and Solano County Public Health Department to the general public greatly diminished community trust due to inaccurate information distributed by government agencies during the COVID pandemic. Response to Finding 2 The Solano County Department of Health & Social Services agrees with the finding.
Related Recommendations (1)
R2
Re-establish public trust within the community regarding the accuracy of health information and their contribution to public health. The Solano County Public Health Department establish more aggressive displays of its services and functions through public outreach programs. Participate in activities such as regional television and radio networks, county newspapers, local churches, school programs, civic organizations, local markets and festivals, and public access channels.
* This report's PDF did not contain easily extractable text and required Optical Character Recognition (OCR) for analysis. There may be minor errors in the extracted findings and recommendations due to OCR limitations with scanned documents.