The Purpose of the Civil Grand Jury The purpose of the Civil Grand Jury is to investigate the operations of the various*

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The City should create a risk management program that conforms to best business practices, is highly developed, embraces technology-based risk management tools, and is applicable to all City departments. The Office of the Mayor Responses required from The Office of the Controller The Office of Risk Management The City Administrator (60 days) The Board of Supervisors (90 days) 13 "Pulling" refers to removing the driver from his driving assignment.

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The City should engage a consultant to review its current insurance program to determine whether the current plan of self insurance remains the most cost-effective plan of insurance, whether the City would benefit from the inclusion of other insurance such as excess insurance or insurance polices with a high self insured retention. The Office of the Controller Responses required from The Office of Risk Management The City Administrator (60 days) The Board of Supervisors (90 days) > Recommendation 7: The Office of Risk Management should be directed to request insurance quotes for standard commercial coverage for the City. Responses required from The City Administrator The Office of Risk Management (60 days)

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In insuring against the liability risks of City-owned ➣ vehicles, the City should explore and compare the financial advantages of an insurance program consisting of (1) a commercial insurance package (2) self-insurance, or (3) a combination of self and commercial insurance. The City Administrator Responses required from The Office of Risk Management The Office of the Controller (60 days) The Board of Supervisors (90 days)

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The October 15, 1999, "Judgment and Claims Report" from the Office of the Legislative Analyst, and the March 2001 "Review of Claims, Settlements, and Litigation Data for City Departments" from the Budget Analyst for the Board of Supervisors should be reviewed and the recommendations contained therein implemented. The Office of the Mayor Responses required from The Office of Risk Management The City Administrator (60 days) The Board of Supervisors (90 days)

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The City should hold Heads of departments ➣ accountable for losses arising out of their respective departments. The Office of the Mayor Responses required from San Francisco Municipal Transportation Agency San Francisco Police Department San Francisco Department of Public Works (60 days) The Board of Supervisors (90 days)

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The Office of the City Attorney should produce a standard loss run detailing the City's loss history which is acceptable to insurance company underwriters. The Office of the City Attorney Responses required from The Office of Risk Management (60 days)

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The City Attorney should produce a standard loss run constituting the City's history of loss and should make it available to the Office of Risk Management. Responses required from The Office of the City Attorney The Office of Risk Management The City Administrator (60 days)

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The Risk Management Office should consult with Museum administration during the renewal process, provide the Museum with a copy of its policy, and explain key policy terms. The Risk Management Office Responses required from The Asian Art Museum (60 days) IX. CHART OF REQUIRED RESPONSES 5 7 8 9 RECOMMENDATIONS: 2 3 4 6 10 11 12 1 Requires Response : Board of Supervisors X \mathbf{X} \mathbf{X} X \mathbf{X} \mathbf{X} Requires Response : The Mayor X \mathbf{X} \mathbf{X} \mathbf{X} \mathbf{X} City Administrator X X X X X X X X X Office of Risk Management X X X X \mathbf{X} \mathbf{X} X \mathbf{X} \mathbf{X} X City Attorney X \mathbf{X} Office of the Controller X X X Department of Public Works \mathbf{X} Municipal Transportation Agency \mathbf{X} Police Department X Asian Art Museum X - . Ι... X. GLOSSARY Adjuster14 - A representative of the insurer who seeks to determine the extent of the insurer's liability for loss when a claim is submitted. Aggregate Limit - Usually refers to liability insurance and indicates the amount of coverage that the insured has under the contract for a specific period of time, usually the contract period, no matter how many separate accidents might occur. Broker - Insurance salesperson that searches the marketplace in the interest of clients, not insurance companies. Casualty - Liability or loss resulting from an accident. Casualty Insurance - That type of insurance that is primarily concerned with losses caused by injuries to persons and legal liability imposed upon the insured for such injury or for damage to property of others. It also includes such diverse forms as plate glass, insurance against crime, such as robbery, burglary and forgery, boiler and machinery insurance and Aviation insurance. Many casualty companies also write surety business. CSAC-EIA: The California State Association of Counties (CSAC)15 formed the Excess Insurance Authority (EIA) as a Joint Powers Agency in 1979 to serve the insurance and risk management needs of California counties. CSAC believes that the EIA program has greatly reduced the cost of excess insurance for participating counties. CSAC Excess Insurance Authority offers several insurance programs to California Counties. Of interest in the liability area are: excess liability for large counties with SIR of $1 million or greater and limits of $10 million; excess workers' compensation; and, medical malpractice for county hospitals, county mental health and public health. EIA also offers all risk property damage programs, including earthquake coverage and excess workers' compensation. Terms in bold are quoted from the Best Insurance Resources http://www.ambest.com/resource/glossary.html#E 14The primary purpose of CSAC is to represent county government before the California Legislature, administrative agencies and the federal government. CSAC places a strong emphasis on educating the public about the value and need for county programs and services. CSAC website: www.csac.counties.org 16 Membership in the EIA is open to all CSAC member counties. Most of the counties in California are members of the EIA. The EIA has dramatically reduced member county excess insurance costs by using the combined purchasing power created by the group. Non-member counties have also benefited from the competitive role that the EIA has assumed in the public sector insurance marketplace. The EIA is governed by a board of directors comprised of one representative from each member county. The EIA is accredited by the California Association of Joint Powers Authorities and recognized as a highly successful and effective organization. CSAC website:www.csac.counties.org \Pi X.