8 responses to findings and recommendations
F1
The prisoners’ entrance door is rusting.
Response: Unknown
Score: 0
F1. With the addition of the County Wide-Area Network (WAN), there is no current billing methodology to accurately capture the costs of mainframe-based CPU minutes, and properly allocate these charges to those accessing the data. Response to
R1
The prisoners’ entrance door should be repaired and painted.
Response: Will Implement
Score: +1
R1: The recommendation has not yet been implemented, but will be implemented in the future. Information Services has been working with the CAO’s office for the past two years in an effort to develop a billing methodology that reflects the current technologies deployed in the County, including the Wide-Area Network. In the FY2003/04 budget we have created a new line item for Network Support and separated network related charges from mainframe related charges. In addition to this, the CAO’s office will re-convene the Service Charge Review Committee to perform a review of the Wide-Area Network bi...
F2
The prisoners’ entrance wooden door frame is deteriorating.
Response: Unknown
Score: 0
F2. Departments are only billed for Central Processing Unit (CPU) minutes when accessing the mainframe for data, and are not charged for hard-drive storage, or for requests of printed reports. Response to
R2
The prisoners’ entrance door frame should be repaired.
Response: Unknown
Score: 0
R2 above, the committee will review all measurable resources related to Information Services including print copy and utilization of mainframe hard drive space and determine a methodology for capturing these 141 costs and allocating them appropriately. The recommendations of the Service Charge Review Committee will be completed by Novembe
F3
The downspouts at rear of the building are not connected to the drainage field pipes. 148
Response: Unknown
Score: 0
F3. It appears departments are emphasizing the usage of Web browsers to access the mainframe over the cost applied billing methodology that easily identifies the user. This results in less identifiable mainframe CPU minutes through the 3270 Emulation Sessions, and more CPU minutes through the unidentifiable user-based web browser, WAN. Response to
R3
The downspouts at rear of the building should be reconnected to the drainage field pipes.
Response: Unknown
Score: 0
R3. County Policy and Procedures B-8 should be amended to allow for the collection of revenues by IS, for measurable uses of resources, such as print copy, and the utilization of mainframe hard drive space by certain departments. The Board of Supervisors should work with IS to resolve this accountability problem. Response to
F4
The rain gutters are full of leaves and pine needles.
Response: Unknown
Score: 0
F4. Public access to the mainframe accrues CPU minutes that are indistinguishable from departmental inquiries using WAN. Since these charges are allocated to departments in accordance with mainframe cost applied charges (Policy B-8), the current billing methodology discourages departments from posting and uploading information for the Public to access. Response to
R4
The rain gutters should be cleaned.
Response: Unknown
Score: 0
r 4, 2002; • Collectively interviewed the following IS representatives; Information Services Director, IT Manager/Contracts; IT Manager/ PC; and the Fiscal Administrative Manager ; • Was briefed on the various operations of the department; • Reviewed policies on Purchasing Operating Practices; • Reviewed the El Dorado County Charter and Policies and Procedures Manual. Background In 1995, the County voted to implement Policy and Procedures B-8, called the “Intra-County Services Charges Policy.” It established the billing methodology for capturing the cost of applications running on the County’s...
