Ventura County Grand Jury • 2015-2016

Implementation of Foia within Ventura County

Published: May 03, 2016 16 pages
Ver PDF original

Findings 14 findings

F01
The Grand Jury found that the Ventura administrative policy for public records complies with CPRA and is a system that serves the community well. (FA-02, FA-03, FA-06, FA-08, FA-11)
F02
The Grand Jury found the request for information taken orally or sent by email to a department or individual is not always recorded into the COMCATE system. Therefore, performance statistics are not accurate. (FA-08, FA-09, FA-11)
F03
The Grand Jury found that, subsequent to an initial request and response, communication between the requester and representatives of Ventura may not be transcribed or recorded within the COMCATE system. (FA-06, FA-08)
F04
Ventura’s Administrative Policy & Procedures documents posted online do not indicate the date of current or previous revisions nor the expiration 4 date. Therefore, it is not possible to determine if the city of Ventura complies with its Public Record Request Policy in Section No.8.5. (FA-08, FA-12, FA-13, FA-14)
F05
The Grand Jury found that because Policy 1.1 (“Protocols for Issuing, Amending & Deleting Administrative Policies & Procedures”) has a last revision date of April 30, 2002, the policy is not in compliance with itself. (FA-07, FA-08, FA-14) Recommendations
F06
Ventura’s website, VenturaAccess.com (aka: My Ventura Access), links to COMCATE, a hosted software system that provides an application for requesting information and/or records and tracks each request. (Ref-07)
F07
Ventura publishes its “Administrative Policies and Procedures Manual” on the internet through “municode”, a web hosting, codification, and service company acting as an online publisher. (Ref-08)
F08
Ventura’s Public Records Requests Policy (VPRRP) (Section 8.5; item 9.A.3) contains the following options for receiving public records requests: • Ventura’s website, “My Ventura Access” (MVA), is the location that accepts online requests for information. This website connects the online user directly to COMCATE. • Requests at the counter can be made verbally or by filling out a Public Records Request form. 3 • U.S. mail, overnight deliveries, emails, and fax requests are also accepted. The receiving department staff must enter the request into the MVA system. • Item C (under section 8.5 of the VPRRP) states that requests from reporters, attorneys, and advocacy groups are processed in the same manner as all other requests. Additionally, the City Manager’s Office and City Attorney’s Office are informed of these requests. • There is no requirement that subsequent communications between the requester and responder be entered into the MVA system. (Ref-08)
F09
If requests for information and/or requests for public records are made involving two or more departments within Ventura, the City Clerk’s Office monitors and tracks these requests and responses for compliance.
F10
In addition to Ventura, other cities also use COMCATE’s “Public Records Manager” software to record and track requests for public records. (Ref- 09)
F11
Ventura’s “Performance Measurement Report” is produced through the COMCATE system and shows that Ventura improved its timely response to records requests from 85% in fiscal year 2014 to 92% by fiscal year 2015. [Note: Any requests not entered in COMCATE will not be reflected in this Performance Measurement Report.] (Att-01, Att-02, Att-03)
F12
The VPRRP has a scheduled review/update frequency of every two years. (Ref-08)
F13
The last recorded VPRRP review/update was September 6, 2012. (Ref-08)
F14
The Ventura policy document, “Protocols for Issuing, Amending & Deleting Administrative Policies & Procedures”, has a date of issue, January 9, 2002. This Policy is required to be reviewed every two years. (Ref-08) Findings

Recommendations 1

Agency Responses 1

Government agencies' official responses to this report's findings and recommendations. Click on a response to see the structured breakdown.