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Extracted from Consolidated Report
This investigation was originally published as part of a larger consolidated report containing multiple investigations. View the consolidated PDF for the complete document.
Score: +12
(12/0/0)
Monterey County Grand Jury
• 2024-2025
Road Safety in Monterey County:
Published: April 24, 2025
18 pages
⚠️ Translation Notice: This content has been automatically translated. The original English text is the official version. Translation may contain errors.
⚠️ Este contenido ha sido traducido automáticamente. El texto original en inglés es la versión oficial. La traducción puede contener errores.
Findings 9 findings
F1
The cities of Del Rey Oaks and Sand City do not have links to an online service request on the home pages of their websites, making it difficult for citizens to report an issue.
F2
Sand City’s online public complaint form is tailored to complaints against a business or person. There is no separate service request form for reporting road safety or maintenance issues.
F3
The City of Pacific Grove appears to have a mobile app, but it is not available at the Apple App Store.
F4
The purpose of the SeeClickFix button on the home page of the City of Seaside’s website is unclear.
F5
MCPWD does not have an online “Request for Service” form on its website for road safety and repair issues, making it more difficult for the County residents to report a problem.
F6
The availability of the Salinas, Soledad, and Monterey County uConnect mobile apps are largely unknown to the public, rendering them of little use.
F7
The Collision Data Map on TAMC’s website was last updated in 2018 and does not provide up-to-date information for Monterey County residents.
F8
TAMC’s outreach survey could be made more useful to TAMC and the public by incorporating a section where the public may report unsafe traffic or road conditions.
F9
Caltrans, TAMC, and the Monterey County Department of Public Works collaborate effectively with local municipalities to complete road and traffic projects.
Recommendations 8
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R1The cities of Del Rey Oaks and Sand City add a link to the online service request form to the home pages of their websites by 7/31/25. 13
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R2Sand City amend its public complaint form to include requests for service regarding road safety and maintenance issues by 9/30/25.
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R3The City of Pacific Grove activate its mobile app on the Apple Store by 9/30/25.
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R4The City of Seaside rename the button on the home page from SeeClickFix to “Report an Issue” and reference the availability of the SeeClickFix mobile app by 7/31/25.
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R5Monterey County create a direct link to an electronic “Request for Service” form on its website for road repair or safety issues by 10/31/25.
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R6Monterey County and the cities of Salinas and Soledad promote their service request apps by prominently displaying information regarding their availability on the Public Works webpages, on other relevant pages of their websites, and through social media by 12/31/25.
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R7TAMC update the Collision Data Map to include data from 2018 to the present on its website by 12/31/25.
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R8TAMC expand the public outreach survey on its website to solicit public feedback and invite questions from the public regarding its plans and projects as well as traffic and road safety concerns by 9/30/25.
Agency Responses 9
Government agencies' official responses to this report's findings and recommendations. Click on a response to see the structured breakdown.
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City of Del Rey Oaks Response to Road Safety in Monterey County: Where to Report A Problem
May 20, 2025
•
2 pages
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City of Pacific Grove's Response to Road Safety in Monterey County: Where to Report A Problem
July 17, 2025
•
2 pages
• 1 response
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1 response to findings and recommendations
F3
Advancements in technology present both benefits and challenges for the facilities. Security procedures must continually evolve to address emerging threats, such as using drones to bypass perimeter security.
Response: Unknown
Score: 0
Finding 3 of the Report stated: The City of Pacific Grove appears to have a mobile app, but it is not available at the Apple App Store.
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City of Salinas Response to Road Safety in Monterey County: Where to Report A Problem
July 01, 2025
•
3 pages
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City of Sand's Response to Road Safety in Monterey County: Where to Report A Problem
June 04, 2025
•
2 pages
• 17 responses
•
Score: +6
(+6, 0, 0)
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17 responses to findings and recommendations
F1
The cities of Del Rey Oaks and Sand City do not have links to an online service request on the home pages of their websites, making it difficult for citizens to report an issue.
Response: Agree
Score: +1
The City Council agrees with the finding as it relates to Sand City. While the City does have a link to an online complaint form on its website, it agrees that there is not a separate link to an online service request for reporting road safety or maintenance issues.
R1
The cities of Del Rey Oaks and Sand City add a link to the online service request form to the home pages of their websites by 7/31/25. 13
Response: Will Implement
Scheduled: Summer of 2025
Score: +1
The City will implement this recommendation. The City is in the process of redesigning its entire website which is expected to be completed in the summer of 2025. The City will include a link to an online service request form to report road safety or maintenancei ssues on its new site.
F2
Sand City’s online public complaint form is tailored to complaints against a business or person. There is no separate service request form for reporting road safety or maintenance issues.
Response: Agree
Score: +1
The City Council agrees with the finding as it relates to Sand City. While the City does have a link to an online complaint form on its website, it agrees that there is not a separate link to an online service request for reporting road safety or maintenance issues. Ph: 831-394-3054 | www.sandcit .or
F2. Sand City's online public complaint form is tailored to complaints against a business or person. There is no separate service request form for reporting road safety or maintenance issues. Response: The City Council agrees with the finding. While the City does have a link to an online complain...
R2
Sand City amend its public complaint form to include requests for service regarding road safety and maintenance issues by 9/30/25.
Response: Will Implement
Score: +1
The City Council agrees with the finding as it relates to Sand City. While the City does have a link to an online complaint form on its website, it agrees that there is not a separate link to an online service request for reporting road safety or maintenance issues. Ph: 831-394-3054 | www.sandcit .or
F2. Sand City's online public complaint form is tailored to complaints against a business or person. There is no separate service request form for reporting road safety or maintenance issues. Response: The City Council agrees with the finding. While the City does have a link to an online complain...
F3
The City of Pacific Grove appears to have a mobile app, but it is not available at the Apple App Store.
Response: Unknown
Score: 0
R3
The City of Pacific Grove activate its mobile app on the Apple Store by 9/30/25.
Response: Unknown
Score: 0
F4
The purpose of the SeeClickFix button on the home page of the City of Seaside’s website is unclear.
Response: Unknown
Score: 0
R4
The City of Seaside rename the button on the home page from SeeClickFix to “Report an Issue” and reference the availability of the SeeClickFix mobile app by 7/31/25.
Response: Unknown
Score: 0
F5
MCPWD does not have an online “Request for Service” form on its website for road safety and repair issues, making it more difficult for the County residents to report a problem.
Response: Unknown
Score: 0
R5
Monterey County create a direct link to an electronic “Request for Service” form on its website for road repair or safety issues by 10/31/25.
Response: Unknown
Score: 0
F6
The availability of the Salinas, Soledad, and Monterey County uConnect mobile apps are largely unknown to the public, rendering them of little use.
Response: Agree
Score: +1
The City Council agrees with the finding as it relates to Sand City. While the City does have a link to an online complaint form on its website, it agrees that there is not a separate link to an online service request for reporting road safety or maintenance issues. Ph: 831-394-3054 | www.sandcit .or
F2. Sand City's online public complaint form is tailored to complaints against a business or person. There is no separate service request form for reporting road safety or maintenance issues. Response: The City Council agrees with the finding. While the City does have a link to an online complain...
R6
Monterey County and the cities of Salinas and Soledad promote their service request apps by prominently displaying information regarding their availability on the Public Works webpages, on other relevant pages of their websites, and through social media by 12/31/25.
Response: Will Implement
Score: +1
The City Council agrees with the finding as it relates to Sand City. While the City does have a link to an online complaint form on its website, it agrees that there is not a separate link to an online service request for reporting road safety or maintenance issues. Ph: 831-394-3054 | www.sandcit .or
F2. Sand City's online public complaint form is tailored to complaints against a business or person. There is no separate service request form for reporting road safety or maintenance issues. Response: The City Council agrees with the finding. While the City does have a link to an online complain...
F7
The Collision Data Map on TAMC’s website was last updated in 2018 and does not provide up-to-date information for Monterey County residents.
Response: Unknown
Score: 0
R7
TAMC update the Collision Data Map to include data from 2018 to the present on its website by 12/31/25.
Response: Unknown
Score: 0
F8
TAMC’s outreach survey could be made more useful to TAMC and the public by incorporating a section where the public may report unsafe traffic or road conditions.
Response: Unknown
Score: 0
R8
TAMC expand the public outreach survey on its website to solicit public feedback and invite questions from the public regarding its plans and projects as well as traffic and road safety concerns by 9/30/25.
Response: Unknown
Score: 0
F9
Caltrans, TAMC, and the Monterey County Department of Public Works collaborate effectively with local municipalities to complete road and traffic projects.
Response: Unknown
Score: 0
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City of Seaside's Response to Road Safety in Monterey County: Where to Report A Problem
June 06, 2025
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2 pages
• 1 response
•
Score: +1
(+1, 0, 0)
View Details ▾
1 response to findings and recommendations
F4
Digital communication offers IPs valuable connections with their families; however, the increased monitoring responsibilities place an additional burden on correctional staff, potentially impacting their ability to oversee housing unit operations effectively. INVITED RESPONSES From the following persons: ▪ Warden, Correctional Training Facility o F1-F4 ▪ Warden, Salinas Valley State Prison o F1-F4 DISCLAIMER Reports issued by the Grand Jury do not identify individuals interviewed. Penal Code sec...
Response: Agree
Score: +1
F4: The City of Seaside agrees with the finding. The City acknowledges that while SeeClickFix has been a valuable platform used by the community for years to report non-emergency issues such as potholes, graffiti, and streetlight outages, the labeling of the button on the website may not clearly convey this function to all users. Recommendation
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City of Soledad's Response to Road Safety in Monterey County: Where to Report A Problem
December 18, 2025
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22 pages
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No structured response data extracted yet.
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County of Monterey's Response to Road Safety in Monterey County: Where to Report A Problem
July 02, 2025
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3 pages
• 4 responses
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4 responses to findings and recommendations
F2
The training programs provided to IPs at both facilities are of high quality. These programs equip IPs with essential technical skills and leadership training, enhancing their employment opportunities upon release.
Response: Unknown
Score: 0
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F5
MCPWD does not have an online “Request for Service” form on its website for road safety and repair issues, making it more difficult for the County residents to report a problem.
Response: Unknown
Score: 0
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F6
The availability of the Salinas, Soledad, and Monterey County uConnect mobile apps are largely unknown to the public, rendering them of little use.
Response: Unknown
Score: 0
F6. dŚĞĂǀĂŝůĂďŝůŝƚLJŽĨƚŚĞ^ĂůŝŶĂƐ͕^ŽůĞĚĂĚ͕ĂŶĚMonterey County uConnect ŵŽďŝůĞĂƉƉƐĂƌĞůĂƌŐĞůLJ ƵŶŬŶŽǁŶƚŽƚŚĞƉƵďůŝĐ͕ƌĞŶĚĞƌŝŶŐƚŚĞŵŽĨůŝƩůĞƵƐĞ͘ ZĞƐƉŽŶƐĞƚŽ&ϲ͗ dŚĞZĞƐƉŽŶĚĞŶƚĂŐƌĞĞƐǁŝƚŚƚŚĞĮŶĚŝŶŐ͘dŚĞŽƵŶƚLJŽĨDŽŶƚĞƌĞLJĚŽĞƐƉƌŽǀŝĚĞĂ ůŝŶŬƚŽƚŚĞDŽďŝůĞƉƉŽŶƚŚĞŝƌ ŵĂŝŶ ůĂŶĚŝŶŐƉĂŐĞďƵƚƚŚĞůŝŶŬǁĂƐŶŽƚ ƐƉĞĐŝĮĐĂůůLJ ŚŝŐŚůŝŐŚƚĞĚ ŽŶƚŚĞWt&WĞƉĂƌƚŵĞŶƚǁĞďƉĂŐĞ͘Wt&W^ƚĂīƌĞĐŽŶŐŶŝnjĞ ƚŚĂƚƚŚŝƐŝƐĂŶ ĂƌĞĂƚŚĂƚĐĂŶďĞ ŝŵƉƌŽǀĞĚ͘
F9
Caltrans, TAMC, and the Monterey County Department of Public Works collaborate effectively with local municipalities to complete road and traffic projects.
Response: Unknown
Score: 0
F9. ĂůƚƌĂŶƐ͕dD͕ĂŶĚƚŚĞDŽŶƚĞƌĞLJŽƵŶƚLJĞƉĂƌƚŵĞŶƚŽĨWƵďůŝĐtŽƌŬƐĐŽůůĂďŽƌĂƚĞĞīĞĐƟǀĞůLJ ǁŝƚŚůŽĐĂůŵƵŶŝĐŝƉĂůŝƟĞƐƚŽĐŽŵƉůĞƚĞƌŽĂĚĂŶĚƚƌĂĸĐƉƌŽũĞĐƚƐ͘ ZĞƐƉŽŶƐĞƚŽ&ϵ͗ dŚĞZĞƐƉŽŶĚĞŶƚĂŐƌĞĞƐǁŝƚŚƚŚĞĮŶĚŝŶŐ͘ PWFP ŝƐĚĞĚŝĐĂƚĞĚƚŽƐŚĂƌŝŶŐ ŝŶĨŽƌŵĂƟŽŶ ĂďŽƵƚ ƉƌŽũĞĐƚƐ ƚŚĂƚŝŵƉĂĐƚƚŚĞ ŵŽƚŽƌŝŶŐƉƵďůŝĐĂĐƌŽƐƐũƵƌŝƐĚŝĐƟŽŶĂů ďŽƵŶĚĂƌŝĞƐ͘Ɛ ƉĂƌƚŽĨŽƵƌĞīŽƌƚƚŽƌĞůĂLJŝŶĨŽƌŵĂƟŽŶƚŽƚŚĞƉƵďůŝĐ͕ǁĞƌĞĂĐŚŽƵƚƚŽĂůƚƌĂŶƐ͕ƚŚĞ dƌĂŶƐƉŽƌƚĂƟŽŶŐĞŶĐLJĨŽƌDŽŶƚĞƌĞLJŽƵŶƚLJ;dDͿ͕ĂŶĚĂīĞĐƚĞĚŵƵŶŝĐŝƉĂůŝƟĞƐ͘ KƵƌǁĞďƐŝƚĞĚŝƐƉůĂLJƐƌŽĂĚĐůŽƐƵƌĞŝŶĨŽƌŵĂƟŽŶĂŶĚ ƉƌŽǀŝĚĞƐƉŚŽŶĞŶƵŵďĞƌƐĂŶĚ ĐŽŶƚĂĐƚŝŶĨŽƌŵĂƟŽŶĨŽƌŽďƚ...
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TAMC Response to Road Safety in Monterey County: Where to Report A Problem
May 19, 2025
•
4 pages
• 17 responses
•
Score: +5
(+5, 0, 0)
View Details ▾
17 responses to findings and recommendations
F1
The cities of Del Rey Oaks and Sand City do not have links to an online service request on the home pages of their websites, making it difficult for citizens to report an issue.
Response: Unknown
Score: 0
R1
The cities of Del Rey Oaks and Sand City add a link to the online service request form to the home pages of their websites by 7/31/25. 13
Response: Unknown
Score: 0
F2
Sand City’s online public complaint form is tailored to complaints against a business or person. There is no separate service request form for reporting road safety or maintenance issues.
Response: Unknown
Score: 0
R2
Sand City amend its public complaint form to include requests for service regarding road safety and maintenance issues by 9/30/25.
Response: Unknown
Score: 0
F3
The City of Pacific Grove appears to have a mobile app, but it is not available at the Apple App Store.
Response: Unknown
Score: 0
R3
The City of Pacific Grove activate its mobile app on the Apple Store by 9/30/25.
Response: Unknown
Score: 0
F4
The purpose of the SeeClickFix button on the home page of the City of Seaside’s website is unclear.
Response: Unknown
Score: 0
R4
The City of Seaside rename the button on the home page from SeeClickFix to “Report an Issue” and reference the availability of the SeeClickFix mobile app by 7/31/25.
Response: Unknown
Score: 0
F5
MCPWD does not have an online “Request for Service” form on its website for road safety and repair issues, making it more difficult for the County residents to report a problem.
Response: Unknown
Score: 0
R5
Monterey County create a direct link to an electronic “Request for Service” form on its website for road repair or safety issues by 10/31/25.
Response: Unknown
Score: 0
F6
The availability of the Salinas, Soledad, and Monterey County uConnect mobile apps are largely unknown to the public, rendering them of little use.
Response: Unknown
Score: 0
R6
Monterey County and the cities of Salinas and Soledad promote their service request apps by prominently displaying information regarding their availability on the Public Works webpages, on other relevant pages of their websites, and through social media by 12/31/25.
Response: Unknown
Score: 0
F7
The Collision Data Map on TAMC’s website was last updated in 2018 and does not provide up-to-date information for Monterey County residents.
Response: Agree
Score: +1
concurs with the Civil Grand Jury on Findings F7-F9 and both recommendations.
R7
TAMC update the Collision Data Map to include data from 2018 to the present on its website by 12/31/25.
Response: Will Implement
Scheduled: Summer 2025
Score: +1
Updated collision data will be available through that planning process in summer 2025, and staff will replace the outdated collision map with updated data when it is available.
F8
TAMC’s outreach survey could be made more useful to TAMC and the public by incorporating a section where the public may report unsafe traffic or road conditions.
Response: Agree
Score: +1
TAMC concurs with the Civil Grand Jury on Findings F7-F9 and both recommendations.
R8
TAMC expand the public outreach survey on its website to solicit public feedback and invite questions from the public regarding its plans and projects as well as traffic and road safety concerns by 9/30/25.
Response: Will Implement
Scheduled: To be implemented
Score: +1
TAMC will expand the 'Contact Us' form on the TAMC website to include space to report traffic safety or maintenance issues and other feedback on our plans and projects.
F9
Caltrans, TAMC, and the Monterey County Department of Public Works collaborate effectively with local municipalities to complete road and traffic projects.
Response: Agree
Score: +1
concurs with the Civil Grand Jury on Findings F7-F9 and both recommendations.
▶
Spanish - Road Safety in Monterey County: Where to Report A Problem
April 28, 2025
•
18 pages
View Details ▾
No structured response data extracted yet.
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