Ventura County Grand Jury • 2024-2025

2024-2025 Ventura County Grand Jury : Consolidated Final Report

Published: June 18, 2025 109 pages Consolidated Report

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⚠️ Este contenido ha sido traducido automáticamente. El texto original en inglés es la versión oficial. La traducción puede contener errores.

Findings and Recommendations 12 findings

F01 Page 25

The Civil Grand Jury finds that the complexity of fully integrating the Ventura County Property Tax Assessment and Collection System was more than most property tax software vendors were prepared to accommodate.

Related Recommendations (1)

R01

Page 25

The Civil Grand Jury recommends that by October 2025, the Ventura County’s Information Technology Services Department, in collaboration with the Assessor, the Auditor- Controller, and the Treasurer-Tax Collector, create a weekly internal dashboard to ensure efficient monitoring, categorization, and reporting on the status of reduced assessments. The data driving the dashboard must include enough specific information to track in an accurate fashion the progress of individual potential property tax refunds.

F02 Page 25

The Civil Grand Jury finds that the decision to take the Ventura County Property Tax Assessment and Collection System project in-house to build a custom program was a bold and forward-thinking solution that could accommodate Ventura County’s current and growing needs into the foreseeable future. However, the challenge of completely automating the tax supplementals still remains.

Related Recommendations (1)

R02

Page 25

The Civil Grand Jury recommends that by October 2025, the Ventura County’s Information Technology Services Department, in collaboration with the Assessor, the Auditor- Controller, and the Treasurer-Tax Collector, create a monthly public facing portal, based upon the data driving management’s internal dashboard, that tracks the status of refunds. Care should be taken to maintain required confidentiality.

F03 Page 25

The Civil Grand Jury finds that the current programming is not successfully automating negative supplemental property tax refunds in a timely fashion.

Related Recommendations (1)

R03

Page 25

The Civil Grand Jury recommends that by October 2025, the Assessor, the Auditor- Controller, and the Treasurer-Tax Collector work together with Information Technology Services Department to ensure that internal and external resources are regularly allocated to the Oasis and Orbit platforms so as to allow property tax refunds to be processed and sent without delay. Addressing Refund Delays in the Property Tax Assessment and Collection System

F04 Page 25

The Civil Grand Jury finds that taxpayer dissatisfaction is rooted in delays and lack of clarity regarding the supplemental process.

Related Recommendations (1)

R04

Page 26

The Civil Grand Jury recommends that by October 2025, the Auditor-Controller and Treasurer-Tax Collector collaborate to develop manual processes that will document, calculate, confirm, and then authorize property tax refunds that cannot be automated. RESPONSES Responses invited from: The following officers serving at the discretion of the County Executive Officer : Chief Information Officer (F-01, F-02, F-03, F-04, F-05, R-01, R-02, R-03, R-04)

F05 Page 25

The Civil Grand Jury finds that current oversight mechanisms are not effective in facilitating interdepartmental communications, and this can impair fluid implementation of policies and procedures. RECOMMENDATIONS

Related Recommendations (1)

R05

Page 49

The Civil Grand Jury recommends that Ventura set a goal to reach best practice pavement conditions within 10 years and create a plan to accomplish that goal by December 2025. (F-04, F-09) RESPONSES

F06 Page 48

The Civil Grand Jury finds that Oxnard, with its dedicated and knowledgeable staff, would make effective use of the funds allocated for street maintenance.

Related Recommendations (1)

R06

Page 71

The Ventura County Civil Grand Jury recommends that the Ventura County Board of Supervisors and Ventura County Animal Services implement mental health programs specifically targeted to address the effects of compassion fatigue on the staff and volunteers working at Ventura County Animal Services. This needs to be completed by December 31, 2025. (F-09)

F07 Page 48

The Civil Grand Jury finds that Santa Paula, with its dedicated and knowledgeable staff, would make effective use of the funds allocated for street maintenance.

Related Recommendations (1)

R07

Page 71

The Ventura County Civil Grand Jury recommends that the Ventura County Board of Supervisors and Ventura County Animal Services open a dialogue with the cities of Santa Paula and Thousand Oaks regarding contracting with Ventura County Animal Services for potential cost saving and uniformity of service for residents of Ventura County. This needs to be completed by December 31, 2025. (F-10)

F08 Page 48

The Civil Grand Jury finds that Simi Valley, with its dedicated and knowledgeable staff, would make effective use of the funds allocated for street maintenance.

Related Recommendations (1)

R08

Page 71

The Ventura County Civil Grand Jury recommends that the Ventura County Animal Services Commission assist Ventura County Animal Services in securing grants for special care, education, and training programs not covered in the Ventura County Animal Services annual budget. This needs to be completed by December 31, 2025. (F-03, F-05) Ventura County Animal Services Commission 7 RESPONSES Responses invited from: The following appointed officials : Director of Ventura County Animal Services (F-01, F-03, F-04, F-05, F-06, F-07, F-08, F-09,

F09 Page 48

The Civil Grand Jury finds that Ventura, with its dedicated and knowledgeable staff, would make effective use of the funds allocated for street maintenance. Prioritizing Best Practice Street Maintenance RECOMMENDATIONS

No recommendations for this finding

F10 Page 70

The Ventura County Civil Grand Jury finds that Thousand Oaks and Santa Paula are the only incorporated cities in Ventura County that do not contract with Ventura County Animal Services, leading to confusion and frustration for the public trying to determine which agency is responsible for their animal services.

No recommendations for this finding

F11 Page 70

The Ventura County Civil Grand Jury finds that the English-only Ventura County Animal Services website, written materials, and other communication with the public do not foster, and can be a deterrent to, engagement with the non-English-speaking population of Ventura County.

No recommendations for this finding

F12 Page 70

The Ventura County Civil Grand Jury finds that an antiquated sanitation system, lack of necessary air-filtration systems, and the inability to quarantine contribute to viral medical issues. These conditions interfere with the safety and welfare of the population at the outdated shelter. Ventura County Animal Services Commission RECOMMENDATIONS

No recommendations for this finding

Commendations 11

CM1 Page 26

The Ventura County Assessor’s Office, Auditor-Controller’s Office, Information Technology Services Department, Treasurer-Tax Collector's Office, and the Board of Supervisors are to be commended for having the vision to take on this essential yet daunting project. Addressing Refund Delays in the Property Tax Assessment and Collection System 5
CM2 Page 27

REFERENCES Ref-01. Goodwin, D., Burgh, J., Hintz, S., and Petit, M. (2016, May 15). Request for Approval of the Property Tax Assessment and Collection System Project and financing for the project not to exceed $13,257,410. (pp. 1-11). County of Ventura Board of Supervisors Meeting (Item 22). https://ventura.primegov.com/portal/viewer?id=148422&type=2 Ref-02. Goodwin, D., Burgh, J., Hintz, S., and Petit, M. (2016, May 15). Request for Approval of the Property Tax Assessment and Collection System Project and financing for the project not to exceed $13,257,410. (p. 6). County of Ventura Board of Supervisors Meeting (Item 22). https://ventura.primegov.com/portal/viewer?id=148422&type=2 Ref-03. Office of the Ventura County Treasurer – Tax Collector. (2025). Operations Summary. Retrieved on February 28, 2025, from: https://www.ventura.org/ttc/organization-operations-summary/ Ref-04. Property Tax Project Update (2020, July 20). STATE OF PROPERTY TAX SYSTEMS. (Slides 10-11). County of Ventura Board of Supervisors Meeting (Item 48). https://ventura.primegov.com/portal/viewer?id=284704&type=2 Ref-05. Taylor, K., Burgh, J., Horgan, S., and Terrence, T. (2023, May 25). Request for Approval for the overall Integrated Property Tax Assessment and Collection System (PTACS) Project budget of $247,500; for a total revised PTACS project cost of $18,798,008. (pp. 1-3). County of Ventura Board of Supervisors Meeting (Item 48). https://ventura.primegov.com/portal/viewer?id=332317&type=2 Ref-06. Taylor, K., Burgh, J., Horgan, S., and Terrence, T. (2024, May 21). Request for Approval for the Purchasing Agent to sign, Amendment No. 6 to the Brainsharp, extending the Contract End Date from April 24, 2024, to December 31, 2024. County of Ventura Board of Supervisors Meeting (Item 20). https://ventura.primegov.com/portal/viewer?id=357866&type=2 Ref-07. Ventura County Assessor. (2025). The Property Tax System Organizational Chart. Retrieved on March 3, 2025, from: https://assessor.venturacounty.gov/property-information/homeowners/property- tax-system/ Ref-08. Ventura County Assessor (2023-2024). Apportionment Tax Rate Data Report https://vcportal.ventura.org/auditor/docs/property-tax-reports/tax-rates/2023- 2024/7.%2023-24%20TRAs%2003000-03999%20Oxnard.pdf Ref-09. Ventura County Assessor. (2025). Supplemental Assessments. Retrieved on March 3, 2025, from: https://assessor.venturacounty.gov/property- information/homeowners/supplemental/ 6 Addressing Refund Delays in the Property Tax Assessment and Collection System
CM3 Page 49

The Civil Grand Jury commends Camarillo for maintaining its streets in a best practice condition, which lowers future maintenance costs and the hidden cost from vehicle wear. The Civil Grand Jury commends Santa Paula for its positive actions in improving street conditions by passing two sales tax measures that prioritize street maintenance. Prioritizing Best Practice Street Maintenance 17
CM4 Page 50

REFERENCES Ref-01. Interviews with city officials. Ref-02. City of Camarillo. (2025). Fiscal year 2024-2025 Budget. Retrieved on April 12, 2025, from https://cms7files.revize.com/camarilloca/City%20of%20Camarillo%202024- 2025%20Budget%20Book%20for%20Website.pdf Ref-03. City of Camarillo – Department of Public Works. (2024). FY 2024-2029 Capital improvement program. Retrieved on April 12, 2025, from https://www.cityofcamarillo.org/Departments/Public%20Works/administration/FY2 024-2029%205-Year%20Capital%20Improvement%20Program.pdf Ref-04. City of Oxnard. (2024). Adopted annual budget FY 2024-2025. Retrieved on April 12, 2025, from https://www.oxnard.gov/wp-content/uploads/FY24-25-ADOPTED- BUDGET-BOOK_FINAL.pdf Ref-05. City of Oxnard. (2024, April 2). Citywide pavement management program overview. Retrieved on April 12, 2025, from https://oxnardca.portal.civicclerk.com/event/5038/files/report/4998 Ref-06. City of Santa Paula. (2023). Fiscal year 2023/2024 – 2024/2025 Adopted budget. Retrieved on April 12, 2025, from https://www.spcity.org/DocumentCenter/View/3649/Adopted-Budget-2023-25- Final Ref-07. City of Santa Paula. (2024, May 15). 5-year Pavement management plan update, 145-161. Retrieved on April 12, 2025, from https://d3n9y02raazwpg.cloudfront.net/santa-paula/ab9027cc-fceb-11ee-b231- 0050569183fa-145f8b53-4ba0-418f-adc1-11361e34c4ca-1715297564.pdf Ref-08. City of Simi Valley. (2024, July 1). Adopted annual budget Fiscal year 2024-25. Retrieved on April 12, 2025, from https://www.simivalley.org/home/showpublisheddocument/28992/638627755031 870000 Ref-09. City of Simi Valley. (2021, January 25). 2019-2020 Pavement management program update. Retrieved on April 12, 2025, from https://www.simivalley.org/home/showpublisheddocument/25194/637879445981 200000 Ref-10. City of Ventura. (2024, January 25). Adopted budget. FY 2025. Retrieved on April 12, 2025, from https://www.cityofventura.ca.gov/DocumentCenter/View/42486/FY-2025- Adopted-Budget-PDF 18 Prioritizing Best Practice Street Maintenance
CM5 Page 51

REFERENCES - continued Ref-11. City of Ventura Public Works. (2023, April 10). Pavement management plan. Fiscal Year 2023-2027. Retrieved on April 12, 2025, from https://www.cityofventura.ca.gov/DocumentCenter/View/35973/Fiscal-Years- 2023-2027-Pavement-Management-Plan-5 Ref-12. California State Controller. (2024, May 31). 2017-18 to 2022-23 Cities street annual report – Revenues. Data set. Retrieved on April 12, 2025, from https://bythenumbers.sco.ca.gov/Finance-Application/Street-Revenues/tqrm- tuus/data_preview Ref-13. California State Controller. (2024, October 30). 2002-03 to 2022-23 City financial transactions report – Revenues. Data set. Retrieved on April 12, 2025, from https://bythenumbers.sco.ca.gov/Finance-Application/City-Revenues/rrtv- rsj9/data_preview Ref-14. SaveCaliforniaStreets. (2023, April). California statewide local streets and roads needs assessment Final report. Retrieved on April 12, 2025, from https://www.savecaliforniastreets.org/wp-content/uploads/2023/05/Statewide- Needs-2022-FINAL.pdf Ref-15. United States Department of Transportation. (2002, August). Life-cycle cost analysis primer. Retrieved on April 12, 2025, from https://www.fhwa.dot.gov/pavement/lcca/010621.pdf Ref-16. United States Department of Transportation. (2013, November). Reformulated pavement remaining service life framework. Retrieved on April 12, 2025, from https://www.fhwa.dot.gov/publications/research/infrastructure/pavements/13038/ 13038.pdf Ref-17. StreetSaver. (n.d.). Advanced pavement management tools. Retrieved on April 12, 2025, from https://streetsaver.com/ Ref-18. Trip. (2024, May). Key facts about California’s surface transportation system. Retrieved on April 12, 2025, from https://tripnet.org/wp- content/uploads/2020/04/TRIP_Fact_Sheet_CA.pdf Ref-19. Legislative Analyst’s Office. (2018, June 7). California's transportation system. Retrieved on April 12, 2025, from https://lao.ca.gov/Publications/Report/3860 Ref-20. CaliforniaCityFinance. (2025, January 15). Shared revenue estimates: state revenue allocation to cities and counties. Retrieved on May 15, 2025, from https://www.californiacityfinance.com/LSR2505.pdf Ref-21. California Road Charge. (2025). Road charge projects. Retrieved on April 12, 2025, from https://caroadcharge.com/projects Prioritizing Best Practice Street Maintenance 19
CM6 Page 52

REFERENCES - continued Ref-22. Proposition 218. Right to Vote on Taxes Act. (1996). California Constitution Article XIII C & XIII D. Retrieved on April 12, 2025, from https://vigarchive.sos.ca.gov/1996/general/pamphlet/218text.htm Ref-23. Legislative Analyst’s Office. (2014, March 20). A look at voter-approval requirements for local taxes. Retrieved on April 12, 2025, from https://lao.ca.gov/reports/2014/finance/local-taxes/voter-approval-032014.aspx Ref-24. California Department of Tax and Fees Administration. (2025, April 1). California city & county sales & use tax rates. Retrieved on April 12, 2025, from https://www.cdtfa.ca.gov/taxes-and-fees/rates.aspx Ref-25. City of Oxnard. (2021, March 16). City council five-year priorities. Retrieved on April 12, 2025, from https://www.oxnard.gov/city-council/city-council-five-year- priorities Ref-26. City of Santa Paula. (2023). Two-year strategic plan Fiscal years 2023-2025. Retrieved on April 12, 2025, from https://www.spcity.org/DocumentCenter/View/3393/Santa_Paula_Strategic_Plan _062823?bidId= Ref-27. City of Santa Paula. (n.d.). Measure R. Retrieved on April 12, 2025, from https://www.spcity.org/786/Measure-R Ref-28. City of Simi Valley. (n.d.). Request for proposals. Retrieved on April 12, 2025, from https://www.simivalley.org/home/showpublisheddocument/29263/638687361424 700000 Ref-29. City of Ventura - Public Works. (2024, November 5). Staff report. Retrieved on April 12, 2025, from https://www.cityofventura.ca.gov/DocumentCenter/View/42531/11 Ref-30. Cheng, DingXin. (2020, March 18). How to get maximum performance out of preservation treatments through specification and quality assurance. (pp. 12-26). Retrieved on April 12, 2025, from https://www.cacities.org/Resources- Documents/Education-and-Events-Section/Public-Works-Officers-Institute/2020- Session-Materials/Challenges-and-Opportunities-in-Pavement-Preservat Ref-31. United States Census Bureau. (2023, July 1). Quick facts. Retrieved on April 12, 2025, from https://www.census.gov/quickfacts/fact/table/camarillocitycalifornia,oxnardcitycalif ornia,santapaulacitycalifornia,simivalleycitycalifornia,sanbuenaventuraventuracity california,CA/INC910223 20 Prioritizing Best Practice Street Maintenance
CM7 Page 53

REFERENCES - continued Ref-32. City of El Cerrito. (n.d.) Street paving. 2008-2011. Retrieved on April 12, 2025, from https://www.el-cerrito.org/632/Street-Paving Ref-33. City of El Cerrito. (2013, November 4). Regular meeting of the citizen street oversight committee. Agenda item 4. Retrieved on April 12, 2025, from https://www.el-cerrito.org/ArchiveCenter/ViewFile/Item/1505 Ref-34. California State Treasurer. (2023, June 26). California debt financing guide. Retrieved on April 12, 2025, from https://debtguide-api.treasurer.ca.gov/guide- pages/chapter-3-types-of-debt-obligations-issued-by-public-agencies/3-3-types- of-debt-obligations-organized-by-security-and-source-of-payment/3-3-3-sales- tax-revenue-bonds Ref-35. City of El Cerrito. (2014, January 27). Special meeting of the citizen street oversight committee. Agenda item 4. Retrieved on April 12, 2025, from https://www.el-cerrito.org/ArchiveCenter/ViewFile/Item/1589 Ref-36. California State Controller. (2018, March). City of Oxnard audit report. Retrieved on April 12, 2025, from https://sco.ca.gov/Files-AUD/03_2018_gta_oxnard.pdf Ref-37. Public Utilities. Transit Districts. Public Utilities Code 99232.2. (2014, July 1). California Legislative Information. Retrieved on April 12, 2025, from https://leginfo.legislature.ca.gov/faces/codes_displayText.xhtml?lawCode=PUC& division=10.&title=&part=11.&chapter=4.&article=3. Ref-38. Public Utilities. Transit Districts. Public Utilities Code 99401.5. (2013, January 1). California Legislative Information. Retrieved on April 12, 2025, from https://leginfo.legislature.ca.gov/faces/codes_displayText.xhtml?lawCode=PUC& division=10.&title=&part=11.&chapter=4.&article=8. Ref-39. Ballotpedia. (2016, November). Ventura County, California, Sales tax increase, Measure AA. Retrieved on April 12, 2025, from https://ballotpedia.org/Ventura_County,_California,_Sales_Tax_Increase,_Measu re_AA_(November_2016) Prioritizing Best Practice Street Maintenance 21
CM8 Page 72

The Civil Grand Jury commends the Ventura County residents who volunteer to work with Ventura County Animal Services at the Camarillo and Simi Valley shelters, work together with Ventura County Animal Services staff in education and outreach programs, and open their homes and hearts as foster havens for all kinds of animals. These volunteers are involved in daily animal care and companionship, help with medical and well-being support, and assist marketing and fundraising efforts. Ventura County Animal Services would not be able to function successfully without the hundreds of volunteers who give their time, effort, compassion, and love to animals under the care of Ventura County Animal Services. The Civil Grand Jury also commends the Emergency Volunteer Rescue Team (EVRT), an on- call volunteer group of Ventura County residents activated by Ventura County Animal Services during declared disasters. They assist in the evacuation of livestock and domestic animals to safe, predetermined locations. Most recently, in 2024, during the Mountain Fire, EVRT quickly mobilized and was essential in assisting Ventura County Animal Services rescue hundreds of animals of all kinds and move them quickly and safely out of the danger zone. These volunteers are giving of themselves, through selfless efforts, to provide comfort and care for animals in times of great distress. 8 Ventura County Animal Services Commission
CM9 Page 73

REFERENCES Ref-01. Interviews with various government officials and other interested parties. Ref-02. Ventura County Animal Services. (2022, February 10). Ventura County Animal Services Commission By-Laws. Retrieved on April 11, 2025, from https://animalservices.venturacounty.gov/wp-content/uploads/2024/05/By-Laws- Feb-2022-Final.pdf Ref-03. Ventura County Animal Services. (n.d.). Services provided by City. Retrieved on April 11, 2025, from https://animalservices.venturacounty.gov/services-provided- by-city/ Ref-04. Guenther, K. M., & Hassen, K. (2024). Coming to Terms with the Legacies of the Pound Model in Animal Sheltering in the United States. Animals, 14(9), 1254. Retrieved on April 11, 2025, from https://www.mdpi.com/2076-2615/14/9/1254 Ref-05. Ventura County Animal Services. Shelter Life Documentary. (2016). Becoming no kill. Episode 2. Retrieved on April 11, 2025, from https://www.youtube.com/watch?v=-_E-0sobL7k&t=18s Ref-06. Ventura County Animal Services. VCAS Commission Website. (2025, February 20). Retrieved on April 11, 2025, from https://animalservices.venturacounty.gov/vcas-commission/ Ref-07. County of Ventura. Auditor Controller. (2023-2024). Fiscal Year Adopted Budget. (pp. 174-178). Retrieved on October 31, 2024, from https://vcportal.ventura.org/auditor/docs/adopted- budgets/fy24/a.%20Expenditures%20Detail%20-%20All%20Functions.pdf Ref-08. County of Ventura. Auditor Controller. (2024-2025). Fiscal Year Adopted Budget. (pp. 172-176). Retrieved on October 31, 2024, from https://vcportal.ventura.org/auditor/docs/adopted- budgets/fy25/a.%20Expenditures%20Detail%20-%20All%20Functions.pdf Ref-09. Humane World for Animals. HumanePro. (n.d.). Determining and exceeding capacity. Retrieved on April 7, 2025, from https://humanepro.org/page/determining-and-exceeding-capacity Ref-10. University of Wisconsin-Madison. Shelter Medicine, School of Veterinary Medicine. (2023, August 9). Overview of Capacity for Care (C4C). Retrieved on March 25, 2025, from https://sheltermedicine.wisc.edu/library/resources/overview-of-capacity-for-care- c4c Ref-11. University of Wisconsin-Madison. Shelter Medicine, School of Veterinary Medicine. (2023, August 9). Calculating shelter capacity. Retrieved on April 7, 2025, from https://sheltermedicine.wisc.edu/library/resources/calculating-shelter- capacity Ventura County Animal Services Commission 9
CM10 Page 74

REFERENCES – continued Ref-12. Shelter Animals Count. The National Data Base. (2024, June). Shelter Capacity: It’s not just about number of kennels. Retrieved on April 7, 2025, from https://www.shelteranimalscount.org/shelter-capacity-not-just-about-number-of- kennels/ Ref-13. UC Davis Koret Shelter Medicine Program. (2023, August 9). Calculating shelter capacity. Retrieved on April 7, 2025, from https://www.sheltermedicine.com/library/resources/calculating-shelter-capacity Ref-14. Bushby, P.A. (2020) Deconstructing the spay/neuter debate. How can we address concerns about the health impacts of sterilization? Animal Sheltering Magazine, Summer 2020. Humane World for Animals. HumanePro. Retrieved on April 7, 2025, from https://humanepro.org/magazine/articles/deconstructing- spayneuter-debate Ref-15. Rogue Valley Street Dogs. (2024, December 18). Limiting the Overpopulation of Cats and Dogs. Retrieved on April 7, 2025, from https://roguevalleystreetdogs.org/overpopulation-of-cats-and-dogs/ Ref-16. Faunalytics. (2007, July 19). Programs to Reduce Overpopulation of Companion Animals Analysis. Retrieved on April 7, 2025, from https://faunalytics.org/analysis-of-programs-to-reduce-overpopulation-of- companion-animals-do-adoption-and-low-cost-spayneuter-programs-merely- cause-substitution-of-sources/ Ref-17. ASPCA. About Us/Policies and Position. (2025, Updated). Position Statement on Mandatory Spay/Neuter Laws. Retrieved on March 15, 2025, from https://www.aspca.org/about-us/aspca-policy-and-position-statements/position- statement-mandatory-spayneuter-laws Ref-18. Stoewen D. L. (2021). Moving from compassion fatigue to compassion resilience Part 5: Building personal resilience. The Canadian veterinary journal = La revue veterinaire canadienne, 62(11), 1229–1231. Retrieved on April 11, 2025, from https://pmc.ncbi.nlm.nih.gov/articles/PMC8543697/ Ref-19. Humane World for Animals HumanePro. (n.d.). Compassion fatigue. Retrieved on March 16, 2025, from https://humanepro.org/topics/compassion- fatigue#:~:text=Compassion%20fatigue%20is%20real%2C%20and%20the%20st ress%20of,support%20your%20team%20and%20strengthen%20your%20compa ssion%20resilience Ref-20. Mission Driven. (2022, April 25). What is Compassion Fatigue in the Animal Rescue Community. Retrieved on March 16, 2025, from https://missiondrivengoods.com/blogs/stories/what-is-compassion-fatigue-in-the- animal-rescue-community 10 Ventura County Animal Services Commission
CM11 Page 75

REFERENCES – continued Ref-21. Pfifferling, J-H, Gilley, K. (2000, April). Overcoming Compassion Fatigue, Family Practice Management. Fam Pract Manag. 2000;7(4):39-44. Retrieved on April 11, 2025, from https://www.aafp.org/pubs/fpm/issues/2000/0400/p39.html Ref-22. CTRI Crisis & Trauma Resource Institute. (n.d.). 5 Pathways for Healing Compassion Fatigue. Retrieved on April 11, 2025, from https://ctrinstitute.com/blog/5-pathways-healing-compassion-fatigue/ Ref-23. Ventura County Grand Jury (2011-2012). Ventura County Animal Services Department. Final Report. Retrieved on March 7, 2025 from https://vcportal.ventura.org/GDJ/docs/reports/2011- 12/VC_Animal_Services_Department.pdf

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Ventura County Assessor Elected County Office

Ventura County Auditor-Controller Elected County Office

Ventura County Board of Supervisors Elected County Office

Ventura County Treasurer-Tax Collector Elected County Office