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Extracted from Consolidated Report

This investigation was originally published as part of a larger consolidated report containing multiple investigations. View the consolidated PDF for the complete document.

El Dorado County Grand Jury • 2015-2016

F , I N Enix Carus Aught Case 15-05 • June 9, 2016 Public Release

Published: June 09, 2016 12 pages
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Findings 9 findings

F1
County leadership has underestimated the complexities and risk of an ERP system implementation project.
F2
The county’s ERP system functional requirements were inadequate.
F3
The county’s contract with Tyler was poorly conceived and lacked critical county specific terms and conditions. Specifically, it did not account for significant customization.
F4
The county does not have a FENIX project plan, which would include a detailed timeline and supporting plans for resource, budget, change, quality, and risk management.
F5
The county's portion of the budget was too vague to be easily managed and cost contained.
F6
The county’s project leadership and project management is lacking and therefore ineffective.
F7
The project was delayed because the county did not allocate full time staffing for the project.
F8
County leadership failed to adequately consider costs, complexity and time delays caused by extensive customization.
F9
The FENIX project is experiencing many of the industry recognized reasons for failure including lack of senior management involvement, poor requirements, inexperienced project manager, and lack of resources. If they can be overcome, the project, like its namesake, may rise up and succeed.

Recommendations 9

No Responses Found 1

Government entities assigned to respond to this report. No response documents have been linked in our database.

El Dorado County Board of Supervisors Elected County Office