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Extracted from Consolidated Report
This investigation was originally published as part of a larger consolidated report containing multiple investigations. View the consolidated PDF for the complete document.
El Dorado County Grand Jury
• 2015-2016
F , I N Enix Carus Aught Case 15-05 • June 9, 2016 Public Release
⚠️ Translation Notice: This content has been automatically translated. The original English text is the official version. Translation may contain errors.
⚠️ Este contenido ha sido traducido automáticamente. El texto original en inglés es la versión oficial. La traducción puede contener errores.
Findings 9 findings
F1
County leadership has underestimated the complexities and risk of an ERP system implementation project.
F2
The county’s ERP system functional requirements were inadequate.
F3
The county’s contract with Tyler was poorly conceived and lacked critical county specific terms and conditions. Specifically, it did not account for significant customization.
F4
The county does not have a FENIX project plan, which would include a detailed timeline and supporting plans for resource, budget, change, quality, and risk management.
F5
The county's portion of the budget was too vague to be easily managed and cost contained.
F6
The county’s project leadership and project management is lacking and therefore ineffective.
F7
The project was delayed because the county did not allocate full time staffing for the project.
F8
County leadership failed to adequately consider costs, complexity and time delays caused by extensive customization.
F9
The FENIX project is experiencing many of the industry recognized reasons for failure including lack of senior management involvement, poor requirements, inexperienced project manager, and lack of resources. If they can be overcome, the project, like its namesake, may rise up and succeed.
Recommendations 9
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R1The county should hire an experienced senior level project manager, reporting to the CAO, to manage the remainder of the FENIX project including all county system implementation projects.
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R2The BOS should establish an objective advisory resource to ensure it has all the relevant information needed to oversee the FENIX project and other system implementation projects.
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R3The county should contract for an independent evaluation of the FENIX project, immediately and at the end of the project, to determine lessons learned.
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R4The BOS should encourage the project executive sponsors to meet regularly and provide monthly updates to the board.
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R5The grand jury recommends amending section 402 of the charter: 402. Elected Department Heads The following department heads shall be elected: a. Assessor b. Auditor/Controller c. District Attorney d. Recorder/Clerk e. Sheriff/Coroner/Public Administrator f. Surveyor g. Treasurer/Tax Collector The term of office of all elected officers is four years. The elected officers shall serve until their successors are qualified unless sooner removed as provided by this charter or their powers and duties have been consolidated, segregated, assigned or transferred in accordance with Section 210 b.(2) of this charter. 6/2/2016 21st Century County Charter 25 El Dorado County 2015-2016 Grand Jury
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R6The grand jury recommends amending section 304 of the charter: 304. Duties The Chief Administrative Officer shall be responsible to the Board of Supervisors for the proper and efficient administration of such of the affairs of the county as are or hereafter may be placed in the charge of the Chief Administrative Officer, or under the jurisdiction or control of the Chief Administrative Officer, pursuant to the provisions of state law, this Charter, or of any ordinance, resolution or order of the Board of Supervisors. In addition to other powers and duties herein provided, the Chief Administrative Officer shall have the duty and power to: The remainder of Section 304 remains unchanged 26 21st Century County Charter 6/2/2016 El Dorado County 2015-2016 Grand Jury Classified and Unclassified Employees The County Administrative Officer should be identified as an unclassified employee. Currently, the County Administrative Officer appears to be neither classified or unclassified.
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R7The grand jury recommends amending section 502.1 of the charter: 502.1 Classified and Unclassified Employees The classified service consists of all positions in which employees have achieved civil service status except those positions designated as unclassified below. The unclassified service consists of: a. County Administrative Officer; ab. elected county officers; bc. appointed department heads; cd. all appointed boards, committees and commissions; de. all persons serving without compensation (compensation does not include incidental fees and expenses); ef. casual patient and inmates at county institutions; fg. the following administrative personnel charged with making policy decisions: Deputy Director of Welfare; Undersheriff; The Undersheriff shall have the right to return to a former classified position in accord with county ordinance; gh. any person holding a confidential position to each member of the Board of Supervisors; hi. persons employed to render professional, scientific, technical or expert services on a temporary basis for a specific project; Ij. persons covered under State Merit Systems; jk. persons employed as independent contractors pursuant to contracts, as authorized by the Board of Supervisors. kl. persons otherwise excluded by operation of law. The Board of Supervisors shall have the right for good cause and after written notice to affected parties, to make "de minimis" changes which amend the foregoing list. 6/2/2016 21st Century County Charter 27 El Dorado County 2015-2016 Grand Jury
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R8The El Dorado County Board of Supervisors should place some or all of the recommended charter changes, R1 through R7, outlined above, on the next or future general or special countywide election.
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R9The grand jury recommends that the board of supervisors have staff examine the other 13 charters to see if there are additional benefits that El Dorado County could realize.
No Responses Found 1
Government entities assigned to respond to this report. No response documents have been linked in our database.
El Dorado County Board of Supervisors
Elected County Office