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Extracted from Consolidated Report
This investigation was originally published as part of a larger consolidated report containing multiple investigations. View the consolidated PDF for the complete document.
Napa County Grand Jury
• 2022-2023
Overview of Napa County Civil Grand Jury
⚠️ Translation Notice: This content has been automatically translated. The original English text is the official version. Translation may contain errors.
⚠️ Este contenido ha sido traducido automáticamente. El texto original en inglés es la versión oficial. La traducción puede contener errores.
Findings 16 findings
F1
Page 36
Thecurrentstructureof thevolunteermonthlystipenddoes notrewardthevolunteerswho respond tomultiplecalls.
F2
Page 36
Theoperationalmodelfor how volunteersareused insupportof theNapaCountyFire Departmentisineffectivebecauseitdoes notholdvolunteersaccountablefor notrespondingto emergencycalls.
F3
Page 36
Thelowresponse ratefromtheSodaCanyonVolunteerFireStationcompromisesits effectivenesstoprovidereliablefireprotectiveservice.
F4
Page 36
NapaCountydoes nothaveadedicatedweb pageor programfor thepurpose of recruiting new volunteersfromabroadergroup of potentialapplicants.
F5
Page 36
TheBoardof Supervisors representativefor theFireServiceAdvisory Committeehas not changedinfour years,creatingalackof representationfromallfiveSupervisory Districts.
F6
Page 36
Theselectionprocess andcriteriafor thepositionof VolunteerFireChiefisnotstandardized understate-mandatedindustrialguidelines.
F7
Page 36
Thevolunteersdonothavealiaisonofficertoactas aspokesperson betweenthemandthe NapaCountyFireDepartment,resultinginmiscommunicationandmisunderstandingsbetween bothgroups.
F8
Page 36
Thevolunteerfirefightershavemoraleproblemsresultingfromaperceivedlackof appreciationbytheBoardof Supervisors andtheNapaCountyFireDepartment.
F9
Page 72
The Crestwood contract is not an accurate representation of the duties being performed, and the performance outcome metrics don't align with the reporting required by the funding grant.
F10
Page 128
Many Countyresidents,including“at-risk”groups, didnothavesufficientaccessto computers,reliableinternetaccess,or tech-savvinesstogetaccesstovaccinationappointments. For theseandotherreasons, theywereatasignificantdisadvantage.TheCounty’s callcenterand outreachefforts helped,butawarenessaboutthescopeof these13serviceswas limited.The Countyseemedtoprovideinsufficientassistancetotheseresidents,especiallywhen vaccine doses wereinshortsupply. Response of PublicHealthOfficer/DeputyDirector,OES and RiskManager and Acting CountyExecutiveOfficer:Wedisagreepartiallywiththefinding. Thecallcenterand 105 vaccinationswereadvertisedusingmultimediaoutreach,includingradio,newspaper,social mediaposts, FacebookLiveandBOS presentations. Eventhoughtherewas multimediaoutreach andcallcenter,therewerestillnotenoughvaccinedoses toadminister,whichwas beyondthe County’s control. TheBoard of Supervisors agrees withthePublicHealthOfficer/DeputyDirector,OES and RiskManager and ActingCountyExecutiveOfficer.
F11
Page 129
TheCounty’s initialchoicetouse anEOCpersonnelstructurefor theCovidresponse was appropriateandimportantbutusingitcontinuouslyfor overayearandahalfresultedina depletedandexhaustedCountyworkforceandleftmanyotherCountyservicesunperformedfor alongperiod. Response of PublicHealthOfficer/DeputyDirector,OES and RiskManager and Acting CountyExecutiveOfficer:Wewhollydisagreewiththefinding. Prolongeduse oftheEOC structurewas necessarytosupplementstaffingtoCOVID-19 andtoenabletheprovisionofother essentialPublicHealthandCountyfunctions,whileawaitingsupplementalfundingtohirestaff. TheBoard of Supervisors agrees withthePublicHealthOfficer/DeputyDirector,OES and RiskManager and ActingCountyExecutiveOfficer.
F12
Page 129
TheCountyeitherdidnotsufficientlyconsidertransitioningearliertoadifferentpersonnel structurethantheEOCor allocatedinsufficientresourcestoevaluateandimplementother optionsfor continuingitsCovidresponse. A differentpersonnelstructurethanthe“allhands-on deck”EOCapproachused for Covid(eventhoughitssense of urgencywas toneddown tosome extentovertime)couldhaveallowedsomeCountyresourcestoreturnmorequicklytotheir normalfunctions,whileprovidingadditionalneededtechnicalandothersupporttothePHD to continuetheirresponse work. Response of PublicHealthOfficer/DeputyDirector,OES and RiskManager and Acting CountyExecutiveOfficer:Wewhollydisagreewiththefinding. TheEOCstructurewas necessarytosupplementstaffingtorespond toCOVID-19 andtoenabletheprovisionofother essentialPublicHealthfunctionswhichwereprioritizedtoreturnbased onour Continuityof OperationsPlans. Anall-Countyresponse was requiredtofulfillotherfunctionsthatfelloutside ofPublicHealth. TheBoard of Supervisors agrees withthePublicHealthOfficer/DeputyDirector,OES and RiskManager and ActingCountyExecutiveOfficer.
F13
Page 129
TheCounty’s abilitytorespond tootheremergenciescouldhavebeensignificantly hinderedbythelong-termuse of thisEOCstructurefor theCovidresponse. Due toNapa County’s relativelysmallsize,manyof thesameresourcesmustbeemployedwheneverCounty responds tofires,earthquakes,andotheremergencies,includingsubstantialpublichealthgroup resources.Itisbeyondthescopeof thisinvestigationtoassess whethertheCounty’s emergency responses tothedevastatingfiresfromAugust throughOctober2020werehamperedbythe continueduse of theEOC structureapproachfor Covid,or whetherkeystaff wereover-stretched andnotperformingatpeakefficiency.ThereislittlequestionthattheCountywas veryluckythat the2021fireseason inNapawas arelativelyquietone. Response of PublicHealthOfficer/DeputyDirector,OES and RiskManager and Acting CountyExecutiveOfficer:Wewhollydisagreewiththefinding. TheNapaCountyOfficeof EmergencyServices(OES)didhaveaplanforrunningconcurrentEmergencyOperations Centers( EOC’s) duringCOVID response andthe2020fires. Thatplanwas preparedand presentedtotheBoardofSupervisors andan“IncidentWithinanIncident'planattheBOS meetingonAugust11,2020,prior totheonsetofthefires. TheBoard of Supervisors agrees withthePublicHealthOfficer/DeputyDirector,OES and RiskManager and ActingCountyExecutiveOfficer
F14
Page 130
Thisinvestigationdidnotincludeareviewof the“vaccineinquiry”involvingaCounty Supervisor thatwas conductedbythelawfirmMeyers Naveatthebehestof theBoardof Supervisors (reportdated5/5/2021).However,multipleintervieweesvolunteeredtheirconcerns aboutthetimingof theinquiry(seenas unnecessarilyduringtheheightof thevaccinerollout) anditspurpose. During theinvestigation,PHD staff was divertedfromtheirvitalresponsibilities respondingtoapublichealthemergencyjusttobescrutinizedandquestionedbyMeyers Nave. TheGrand Jury was toldmultipletimesthattheinquiryleftanalreadyovertaxedand over-stressed staff extremelydemoralized.Apparently,thosewounds havenothealed. Response of PublicHealthOfficer/DeputyDirector,OES and RiskManager and Acting CountyExecutiveOfficer:Agrees whollywiththefinding. TheBoard of Supervisors agrees withthePublicHealthOfficer/DeputyDirector,OES and RiskManager and ActingCountyExecutiveOfficer. COMMENDATION TheGrand Jury commendstheNapaCountyPHD for theirdedication,leadership,and commitmenttotheresidentsof NapaCountyinallaspectsof theCounty’s Covidresponse, includingprovidingCovidvaccinations.
F15
Page 139
TheCountyhas noprioritiesor queueof broadbandprojectsthatare“shovel-ready”for implementation,nor anyresourcesavailabletoidentifysuch projectsor supervisetheir implementationiftheyarefunded. Napa County:theActingCEO agrees partiallywiththisfinding. Through theBroadband 116 team'sworkwithCBG,theCountyrecentlycompletedaBroadbandRoadmap thatidentifies potentialprojectsin13areas throughouttheCounty.These projectsarenot"shovelready" becausemorework, andfunding,isneededinscopingtheconstructionandidentifyingpartners tohelpscopethatwork,whichincludesenvironmentalimpactreviews,engineeringdesignand constructioncostestimates.Theprocess tohave"shovelready”projectscouldnothaveoccurred earliersinceanalysisandstudieswererequiredtobecompletedfirst.Importantly,preparing shovelreadyprojectsbeforetheStateMiddleMileNetworklocationsareidentifiedcouldhave resultedinwastedresourcesandefforts.Most,ifnotall,projectsinour roadmap areLast Mile, whichmust beconnectedtotheMiddleMile.Wesimplycouldn'tspend timeontheformer withoutthelatter.Itwas notuntilApril2022thattheStateMiddleMileNetworklocationswere identified. BOS: theBoard of Supervisors agrees withtheActingCEO.
F16
Page 140
Withoutproperpreparednesstocompetefor broadbandgrantfunding(includingacoherent strategicplan,adequatestaffing,resources,andCounty-widestakeholdercoordination)the Countymaynotbeas successfulatacquiringfunds as itshouldbe,andefforts mayremainad hocandpassive. Napa County:theActingCEO agrees withthisfindingand maintainsthattheCountyis prepared. BOS: theBoard of Supervisors agrees withtheActingCEO.
Recommendations 9
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R1Page 36ByDecember1, 2023,theBoardof Supervisors developaplanthatcallsfor thevolunteer’s monthlystipendtobereplacedwithaPaidPer Callsystem.
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R2Page 36ByDecember1,2023theBoardof Supervisors establishacommitteeof volunteer firefighters,paidstaff fromtheNapaCountyFireDepartment,andmembersof thecommunityto developanew operationalmodelthatplacesmoreemphasisinrespondingtolargerfiresina surgecapacity.Thenew modelwouldclassifythevolunteersas reservefirefighters.
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R3Page 36ByDecember1,2023theBoardof Supervisors authorizetheNapaCountyFireDepartment torelocateandconsolidatethevolunteersassignedtotheSoda CanyonVolunteerFireStationto theNapaCountyFireDepartment’s paidfirestation#25onMonticelloRoad.Therelocationand consolidationincludesmovingtheremainingfireapparatusequipmentfromtheSoda Canyon VolunteerFireStationtothepaidstation#25. 18
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R4Page 37ByDecember1, 2023,theNapaCountyDeputyFireChief,inconjunctionwiththeVolunteer FireChiefs,establishaCounty-widededicatedweb pagefor thepurpose of providing informationtothepublicaboutthevolunteerfirefighterprograminNapaCounty.The informationmustincludeamissionstatement,theminimumrequirementstobecomeavolunteer firefighter,andthelevelof trainingnecessarytomeetstate-mandatedfireandsafetyregulations.
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R5Page 37BySeptember30,2023theBoardof Supervisors representativetotheFireServices Advisory Committeewillbeappointedonayearlycyclewitheachsupervisor servingona rotatingbasis.
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R6Page 37ByDecember1, 2023theNapaCountyDeputyFireChiefadoptandenforcetheselection criteriafor thepositionof VolunteerFireChiefthatfollows state-mandatedguidelines.
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R7Page 37ByDecember1, 2023theBoardof Supervisors reinstatethevolunteerliaisonpositionwitha retiredfirefighter.
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R8Page 37ByDecember1, 2023theBoardof Supervisors andtheNapaCountyDeputyFireChief coordinatewiththelocalmediatopublishafeaturearticlefor thegeneralpublichighlightingthe successes of thevolunteerprogram.
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R9Page 120TheCountyCEOandNapaCountyDirectorof Correctionsshouldwork toconvertthe currentReentryFacilitytotransitionalhousingfor thehomeless. Response, Director,Napa CountyHousing and HomelessServicesand Directorof Corrections: Therecommendationhas notbeenimplemented.The recommendationwillrequire furtheranalysisonwhetherthisrepurposingcanbecomepermanent. Response, ActingCountyExecutiveOfficer: theCEOagreeswiththeDirector. Response, Board of Supervisors:theBoardofSupervisors agreeswiththeDirector.
Commendations 7
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CM1Directorof theDepartmentof Corrections:F1, F2, R1,R2
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CM2Boardof Supervisors:F3, R3 ReportsissuedbytheGrandJurydonotidentifyindividualsinterviewed.PenalCodesection929requiresthatreportsof the Grand Jury not contain the name of any person or facts leading to the identity of any person who provides informationtotheGrandJury. 28 NAPA COUNTY GRAND WRY 2022-2023 FINAL REPORT JUNE 21, 2023 NAPA COUNTY WVENILE HALL Compliance and Implementation Report 2022-2023 Grand Jury Report on Compliance and Implementation of Grand Jury Report Findings and Recommendations and Responses 2019-2020: "Napa County Juvenile Hall Exceptional Cost 29 2021-2022: "Napa County Juvenile Hall" SUMMARY The 2022-2023 Napa County Grand Jury (Jury) performed a Compliance and Implementation Review oft he Napa County Juvenile Hall (NCJH) responses to reports issued by the 2019-2020 and 2021-2022 Napa County Grand Juries. The Jury reviewed these responses and chose to investigate the progress that has been made on the NCJH agreed-upon findings and recommendations made in these reports. The Jury identified responses to four findings and recommendations where the NCJH committed to performing specific actions. The topics oft hese actions included staffing, program effectiveness, the New Horizons Academy, and library services. With the exception ofs taffing, the Jury found that compliance and implementation is in process.
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CM3The Napa Grand Jury commends the NCJH for managing the Covid-19 pandemic with minimal cases. REQUEST FOR RESPONSES The following responses are required pursuant to Penal Code sections 933 and 933.05: From the following county officials within 90 days: • Board of Supervisors: Fl, F2, F3, F4 The following unelected local government officials are invited to respond within 90 days: • The Napa County Chief Probation Officer: Fl, F2, F3, F4 • Superintendent, Napa County Juvenile Hall: Fl, F2, F3, F4 Reports issued by the Grand Jury do not identify individuals interviewed. Penal Code section 929 requires that reports of the Grand Jury not contain the name of any person or facts leading to the identity of any person who provides information to the Grand Jury. 34 35 Summary The use of technology by County departments and residents has increased significantly over the past several years. Robust Information Technology (IT) is imperative to the reliable and efficient function of County government operations and the delivery of services to the public. People have a growing expectation for increased availability and access to systems and services because of rapid advances in technology and a shift to more online services. Access to these services 24/7 has become a baseline expectation for both the employees of the County and the general public. Live video streaming Board of Supervisors (BOS) meetings, online minutes and agendas, property and geographical information, public records, County budgets, online forms and filings processes are all examples of online services expected today. Effective implementation of IT is key to enhancing efficiency, reducing costs, and turning data into useful information, which in turn provides better customer experiences for both County employees and citizens. Integrated, strategic and resilient County IT plans are critical to meet these needs. The 2022-2023 Napa County Grand Jury (Jury) investigated the County's IT structure including the interactive processes between departments and the management of these systems. Areas such as departmental planning, budgeting, structure, and support are key interests. The Jury fmds a need for a more strategic and cross-departmental strategy for IT and makes recommendations for how to achieve these goals.
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CM41.TheGrand Jury commendstheAngwin VolunteerFirefighterCompanyfor theirmorale buildingstrategiesbyprovidinganexerciseandweightroomatthefirestationfor use bythe volunteersduringtheirleisuretime. 2.TheGrand Jury commendstheCarnerosVolunteerFireChiefandtheNapaCountyFire DeputyFireChieffor theirefforts insecuringfundingfromtheNapaValleyVintnersAssociation topurchasefor eachvolunteerfirefightercompanythesoftwareandhardwarefor a“real-time volunteeronlinestaffingavailabilitysystem.” 3.TheGrand Jury commendstheCalFiremanagementteamfor theirvisionandprofessionalism indealingwithrecentadministrativechangesintheNapaCountyFireDepartment. 4.TheGrand Jury commendstheNapaCountyFireDepartmentandtheCountyof Napafor the planninganddevelopmentof anew,two-bay,volunteersatellitefirestationintheCarneros regionof NapaCounty.
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CM5Napa County ITS is effective in implementing application systems and enhancements on behalf of separate departmental needs. This effectiveness includes project management and support.
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CM6TheGrand Jury acknowledgestheincrediblework thatisaccomplishedbytheProbation Department’s staff. Theyhavebeenchargedwithmanaginghighlychallengingandattimes stressful circumstancestiedtothesupervisionof probationers. Thereareongoingrisks of danger giventheirsupervisionduties. TheProbationDepartmentstaff playsanimportantroleinprovidingthecourtswithkey informationandrecommendationsregardingbail,sentencing,probationrevocationmatters,and ongoingriskfactors. Theywork withlargecaseloadsandmakedecisionsthatareintendedto reduceprobationers’recidivism. Theydeserverecognitionfor working withadifficult populationandfor showing compassiontoindividualsheldinthecriminaljusticesystemso that theycanachievegreaterpotentialtoreentersociety. REQUEST FOR RESPONSES
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CM7TheGrand Jury commendstheNapaCountyPHD for theirdedication,leadership,and commitmenttotheresidentsof NapaCountyinallaspectsof theCounty’s Covidresponse, includingprovidingCovidvaccinations.