2024 2025 Consolidated Civil Grand Jury Report | Consolidated Reports

The Civil Grand Jury found that the R1. The Civil Grand Jury recommends the program urgently needs more volunteers to administrative staff post on a community help their program run smoothly. bulletin board, Facebook, Instagram etc. for needed volunteers by August 31, 2025.

The Civil Grand Jury found the sites R2. The Civil Grand Jury recommends the served ice from an uncovered ice container staff secure a cover for the ice container to that needed protection from pestilence and prevent contamination by June 30, 2025. cross contamination

The Civil Grand Jury found the Senior R3. The Civil Grand Jury recommends the Nutrition Sites are needing funds and for staff post on a community bulletin board, further programs. Facebook, Instagram etc. for volunteers to help with needed fund raisers by August 31, 2025. Request for responses Pursuant to Penal Code section 933.05, the grand jury requests responses as follows: From the following governing bodies: • GCOE Nutrition Director From the following individuals: • Senior Nutrition Sites Director Invited Responses • Any Nutritional Site Staff or Volunteers Penal Code section 929 requires that reports of the Grand Jury not contain the name of any person or facts leading to the identity of any person who provides information to the Grand Jury Disclaimer: The 2024-2025 Civil Grand Jury did not have any members recused. 2024 2025 CONSOLIDATED CIVIL GRAND JURY REPORT | SENIOR NUTRITION REPORT PAGE | 10 2024 – 2025 Glenn County Civil Grand Jury Report | ANIMAL CONTROL REPORT Animal Control June 30, 2025 Furry Lives Matter All photos used in this report were taken from the Animal Control Facebook page. Animal Control can be found at 543 West Oak Street, Willows, CA 95988 For Service:530-934-6431 Animal Control Administration Phone (Glenn County Sheriff’s Dispatch):530-934- 6441 2024 2025 CONSOLIDATED CIVIL GRAND JURY REPORT | ANIMAL CONTROL REPORT PAGE | 11 2024 – 2025 Glenn County Civil Grand Jury Report | ANIMAL CONTROL REPORT Animal Control Cares for Our Pets Summary: The Glenn County Sheriff's Office is responsible for the county-wide service of the Animal Control Department. The Animal Control Department is ultimately under the Sheriff’s command. The personnel leading the department is the Under Sheriff. The Animal Control Department provides animal control service to all Glenn County residents. Its jurisdiction covers approximately 1,327 square miles. Glenn County does not have its own animal impound facility due to the budget, so Animal Control Officers transport impounded animals to Tehama County Animal Care Center in Red Bluff where owners can pick them up or adopted animals can be claimed. Purpose: The purpose of this investigation is to fact check the Animal Control Department’s processes in setting fees and the regulations it must follow. 2024 2025 CONSOLIDATED CIVIL GRAND JURY REPORT | ANIMAL CONTROL REPORT PAGE | 12 2024 – 2025 Glenn County Civil Grand Jury Report | ANIMAL CONTROL REPORT Background: The Animal Control Department is under the direction of the Glenn County Sheriff’s Department where the staff share positions to cover both the Sheriff’s office and the workings of Animal Control. Currently the budget allows for two Animal Control Officers to cover all of Glenn County. The Animal Control Officers are also responsible for transporting impounded animals to Tehama County Animal Care Center in Red Bluff. Glenn County doesn’t have an animal shelter, and there is not another facility in the surrounding area that can accommodate impounded animals from Glenn County. Methodology: The Grand Jury held interviews with five people employed with the Glenn County Animal Control Department, from leadership to those with boots on the ground. Documents viewed: ● Animal Control Contract with Tehama County for Animal Shelter Services (Impounding Animals ● 2022 and 2023 Case Statistics Report and by Area ● Local Rabies Control Activities Annual Report for 2023 ● Departmental costs of operations Discussion: Currently, there are two Animal Control Officers in Glenn County and their goal is to return all animals to their owner. Animals picked up by Animal Control Officers are taken to Mid Valley Veterinary or Walker Street Veterinary in Orland for short term stays, or to Tehama County Animal Care Center in Red Bluff for impounding. The Veterinarians in Orland will take injured animals, caring for them until they are picked up by their owners or are impounded to Red Bluff. Based on our interviews with the department, some of the incoming calls to Animal Control are not responded to in a timely manner since there are only two officers, and usually only one officer on duty at a time. Calls for service coming in from Elk Creek or Hamilton City areas take the officers away from the Willows and Orland areas and vice versa. Depending on the call and time of day, Sheriff’s Deputies and or CHP may assist with a call for Animal Control. Animal Control Officers are scheduled for either Sunday through Wednesday or Wednesday through Saturday, and are on the road continually, usually eating their lunch while traveling. Wednesday is the only day of the week with two officers on duty. Adding another Animal Control Officer to the schedule would allow the Animal Control Officers to respond to calls faster, finding lost animals and returning them to their owners in a more immediate time frame. In addition, loose vicious animals would be handled faster. Animal Control would have the ability to break up the county coverage each day to allow a more rapid response time. 2024 2025 CONSOLIDATED CIVIL GRAND JURY REPORT | ANIMAL CONTROL REPORT PAGE | 13 2024 – 2025 Glenn County Civil Grand Jury Report | ANIMAL CONTROL REPORT Animal Control officers are not issued safety gear to protect them from vicious or aggressive animals. This is typical in the department. They are trained in handling aggressive animals and are aware of symptoms of diseased animals via the animal’s actions and behavior. If a diseased or vicious animal is attacking, the officers are permitted to employ any use of force necessary to protect themselves. Also, according to procedures, if a captured dog is deemed vicious, it can be euthanized if the animal is proven to be a hazard to public safety. All adoptable and impounded dogs and cats are taken to Tehama County Animal Care Center at 830 Walnut Street in Red Bluff, California and all must be in good health, otherwise they must go to a veterinarian. The Grand Jury reviewed the contract with Tehama County dated January 1, 2023, through June 30, 2027, which limits acceptance of animals in case the facility is full, or in case of emergency. The contract allows Animal Control Officers access to the facility 24 hours per day, seven days per week, by using the provided security code. The impounding fees schedule for the Tehama Animal Center is set by Glenn County. The Glenn County website lists dog impound fees, but not any cat impound fees, yet it does lists shelter fees for cats. The Glenn County website shows a cost of $40.00 for an impounded dog for the first time in twelve months; the second time in twelve months is $65.00; and the third time in twelve months the cost is $90.00, and a citation may be issued to the dog owner as well. If a family has lost or found a pet or livestock, they are urged to use the non-emergency dispatch line 530-934-6431 to make a report. Education: All Animal Control Officers are trained in C-832 training in Arrest and Firearms consisting of two components, which totals to a minimum of 64 hours. The Arrest component has a 40-hour requirement, and the Firearms component has a 24-hour requirement. These components are divided into 14 individual topics. The Arrest component includes a 100-question, multiple-choice written examination and several skill examinations on Arrest and Control Techniques. The Firearms component includes a firearms range qualification examination. When completed, the Animal Control Officers are issued two certificates, one for the Arrest and Seizure and the other for Firearms. These certificates are updated every three years. This training and the certificates are required in order to be an Animal Control Officer. Following the Chain of Control: The Animal Control officers have a chain of command that starts with the Sergeant assigned to both Animal Control and Deputy Patrol. This person is also part of the K9 Unit. If a decision is 2024 2025 CONSOLIDATED CIVIL GRAND JURY REPORT | ANIMAL CONTROL REPORT PAGE | 14 2024 – 2025 Glenn County Civil Grand Jury Report | ANIMAL CONTROL REPORT needed and the Sergeant is absent, then the Lieutenant, Undersheriff or Sheriff can make the decision. Together, the Sheriff and Undersheriff are responsible for hiring and firing. Procedures Review: All procedures are on the Sheriff’s Department Lexipol system. All procedures are reviewed by the staff each year and are notified if changes to procedures are changed during the year. Common Examples of Animal Control at Work: If there is a concern of bats found in a resident’s home or in their immediate yard, Animal Control should be alerted immediately. The fee for this is $25, but this can be waived if the person cannot afford the fee. Feral cats are considered free roaming animals, not pets. Due to limited resources of the Animal Control, Feral cats will only be taken to a local shelter for their care if they are trapped by a resident. In this case, the homeowner will be charged a pick-up and a trap rental fee. Kittens will be picked up at the discretion of the Animal Control Officer because it can be difficult to find Foster Agencies, especially in peak kitten season when shelters become overcrowded. Microchipped Animals: Microchipping is used to identify animals that are found running around loose. It provided positive identification that cannot be lost, falsified or altered. It is essential to. Reuniting lost pets with their families. The officers carry a microchip scanner in reuniting a dog found running around loose. Each microchip has a unique code number. When a handheld microchip scanner is passed over the microchip, the scanner “reads” the microchip and displays its code number. Code numbers are stored in a national database where the owner’s contact information is maintained. Animal Care Agencies can then retrieve the owner information and help the pet get home. Animal Control Officers reported that there are many animals in Glenn County that are not microchipped. Microchips cost approximately $15 and advises more pet owners of cats and dogs to have their pet’s microchip. Vaccination Clinics Vaccination Clinics are posted on the Tehama County Animal Control website. Glenn County Clinics are held in Elk Creek and Hamilton City. Other clinics are hosted by Tehama County Animal Control and open to Glenn County residents. 2024 2025 CONSOLIDATED CIVIL GRAND JURY REPORT | ANIMAL CONTROL REPORT PAGE | 15 2024 – 2025 Glenn County Civil Grand Jury Report | ANIMAL CONTROL REPORT Tehama County offers periodic low-cost vaccinations and spay and neuter clinics that are held at the animal shelter. All dogs must receive vaccination for rabies, and all dogs that are over six months old must be licensed in our county. Cats do not need a license, but it is encouraged to have them vaccinated against Rabies and Cat Fever and have them spayed or neutered. Compensation to Tehama County : Tehama County Posted Clinic Flyer Glenn County pays Tehama County an annual amount to cover expenses and fees that occurred from housing and caring for impounded animals. The fee schedule for animal redemption is set by Glenn County Animal Control to any owner seeking to redeem any animal delivered to Tehama County. Owners must confirm who they are by showing photo identification with a Glenn County address. Fee Schedule are as follows: The following information was taken from the Glenn County Animal Control web page supported through our investigation. Glenn County Code states all dogs over the age of four months are required to be licensed by Glenn County Animal Control office for one-year. Cats are not required to be licensed in Glenn County and that is why cats are not identified in the fees for cats. Licenses through Glenn County Animal Control office will be issued upon receipt of a current rabies vaccination certificate and providing the licensing fee is paid. Licenses can be obtained by either mailing a rabies certificate and fee to Glenn County Animal Control at 543 West Oak Street in Willows or by stopping by the Glenn County Sheriff’s office at the same address. The first licenses for puppies or dogs with no previous vaccination history are issued as a one-year license. All other licenses, excepting stock/hunt pack and kennel licenses, may be issued as either one- or three-year licenses. License fees are as follows: Altered Dog for 1-Year is $15 Altered Dog for 3-Year is $30 Unaltered Dog 1-Year is $30 Unaltered Dog for 3-Year is $60 Stock/Hunt Pack 1 Year Only is $50 Any dogs that are not licensed within 60 days of the date the vaccination is given will be subject to a $10 late fee. 2024 2025 CONSOLIDATED CIVIL GRAND JURY REPORT | ANIMAL CONTROL REPORT PAGE | 16 2024 – 2025 Glenn County Civil Grand Jury Report | ANIMAL CONTROL REPORT For information on licensing service animals or obtaining a kennel license, the Glenn County Animal Control office needs to be notified directly at 530-934-6441. Impounds: Dogs impounded costs depends on the number of occasions. For the First Impound in the last twelve months, the costs are $40. For the Second Impound in the last twelve months, the cost raises by $25 to $65. For the Third Impound in last twelve months is $90 and a citation may be issued. No feral Cats will be impounded. Domestic Cats will be taken if space is available. Contact Tehama County Animal Care Center, 530-527-3439. Horses and other equines, cattle, sheep and goats as well swine is more costly as owners are charged for capture time and hauling. The cost of $30 per Animal plus time spent to capture and haul at $15 per man hour and $25 per overtime man hour. Boarding fees for large animals are a minimum of $10 per day. All other animals cost the actual cost for housing and care. Findings And Recommendations Findings: Recommendation:

The Civil Grand Jury found that many R4. It is recommended OES provide more citizens were unaware of the 211 free public awareness of the 211 free telephone telephone number service. number service by December 31, 2025. REQUEST FOR RESPONSES Pursuant to Penal Code section 933.05, the Civil Grand Jury requests responses as follows: From the following individuals: Glenn County Office of Emergency Services From the following governing bodies: • Glenn County Sheriff • Glenn County Board of Supervisors Penal Code section 929 requires that reports of the Grand Jury not contain the name of any person or facts leading to the identity of any person who provides information to the Grand Jury. Disclaimer: There was no one from the Glenn County Civil Grand Jury recused. REFERENCES Emergency Operations Plan Glenn County OA EOP Hazard Mitigation Plan https://www.countyofglenn.net/sites/default/files/resources/Glenn%20County%20Hazard%20Mi tigation%20Plan%20Update%202025%2C%20draft%20to%20be%20adopted.pdf IPP Training and Exercise Plan Template OES Webpage Be Prepared | County of Glenn An Emergency Preparedness Guide 2024 aging.ca.gov/download.ashx?lE0rcNUV0zZwYWwgMUmGVA%3D%3D FEMA Disaster Supplies Check List appendix_b.pdf 2024 2025 CONSOLIDATED CIVIL GRAND JURY REPORT | EMERGENCY PREPAREDNESS PAGE | 26 2024 – 2025 Glenn County Civil Grand Jury Report | EMERGENCY PREPAREDNESS Added Attachment for Emergency Preparedness 2024 2025 CONSOLIDATED CIVIL GRAND JURY REPORT | EMERGENCY PREPAREDNESS PAGE | 27 2024 – 2025 Glenn County Civil Grand Jury Report | 2024 2025 CONSOLIDATED CIVIL GRAND JURY REPORT | RESPONSE TO 2023-2024 REPORTS PAGE | 28 2024 – 2025 Glenn County Civil Grand Jury Report | Response Reports June 30, 2025 to the 2023-2024 Civil Grand Jury Reports 2024 2025 CONSOLIDATED CIVIL GRAND JURY REPORT | RESPONSE TO 2023-2024 REPORTS PAGE | 29 2024 – 2025 Glenn County Civil Grand Jury Report | RESPONSE TO THE 2023-2024 REPORTS 2024 – 2025 Glenn County Civil Grand Jury Response to the 2023-2024 Glenn County Civil Grand Jury Report Summary: The power of the grand jury lies in the ability to publish fact-based reports that inform and educate both citizens and local government officials. Although the jury has no authority to enforce the