San Mateo County Grand Jury • 2007-2008

Issue | Background | Findings | Conclusions | Recommendations | Responses | Attachments Victims Of Domestic Violence

Published: July 01, 2007 7 pages
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Findings and Recommendations 2 findings

F1
Amend the County’s contract with Community Overcoming Relationship Abuse to establish enforceable performance standards. Response: Concur. The County has met with the Executive Director of Community Overcoming Relationship Abuse (CORA) and is developing a specific, enforceable performance measure regarding the response to cell phone pages by law enforcement that will be included in the contract with CORA. While the County’s contract with CORA has enforceable performance standards regarding different aspects of the program, including response to 100% of the victims referred by law enforcement, it does not contain a performance measure specific to the cell phone pager response within 15 minutes. The County’s target date is that any contracts beginning July 1, 2009 will contain meaningful and measurable performance measures. CORA will conduct a quarterly survey of law enforcement to assess the responsiveness of the Emergency Response Program. The County will work with CORA and local law enforcement to create the survey. A report on the survey results will be forwarded to the County will occur within 6 months. In addition to the survey, CORA will continue to meet with law enforcement on a quarterly basis to address any issues and continue to build their relationship.
Related Recommendations (1)
R1
The Grand Jury recommends that the San Mateo County Board of Supervisors: Amend the County’s contract with Community Overcoming Relationship Abuse to establish enforceable performance standards.
F2
Request that all law enforcement agencies in the county provide quarterly assessments of Community Overcoming Relationship Abuse’s response that can be used to determine if Community Overcoming Relationship Abuse is meeting its contractual obligations. Response: Concur. The Board of Supervisors will send letters to all law enforcement agencies in the county encouraging a cooperative effort with the Human Services Agency and CORA in identifying useful standards of performance measurement and data collection that will yield comparable statistics by which to evaluate CORA’s contractual performance.
Related Recommendations (1)
R2
The Grand Jury recommends that the San Mateo County Board of Supervisors: Request that all law enforcement agencies in the county provide quarterly assessments of Community Overcoming Relationship Abuse’s response that can be used to determine if Community Overcoming Relationship Abuse is meeting its contractual obligations.

Additional Recommendations 3

These recommendations are not explicitly linked to specific findings.

Conclusions 1

No Responses Found 1

Government entities assigned to respond to this report. No response documents have been linked in our database.

San Mateo County Board of Supervisors Elected County Office