2009-2010 Santa Clara County Civil Grand Jury Report Are County Cbo Contracts Administered Properly?

Conclusions 2

• CL1 Page 4
  The County’s oversight of CBO contracting for new programs and performance audits has been determined to be consistent with good practice.
• CL2 Page 4
  The County has established protocols to ensure compliance with CBO contract terms. Satisfaction surveys indicate programs are meeting expectations. Some contracts have been under a no-bid status for decades. An agency can be so entrenched or so specialized that rebidding contracts has simply not been considered, as long as the agency has complied with the contract’s terms. The County appears to have recognized the flaw in this custom and is taking first steps to rectify the situation. Findings and Recommendations Finding 1 The County’s oversight of CBO contracting for new programs and performance audits has been determined to be consistent with good practice. Recommendation 1 None. Finding 2 Once a contract is awarded, renewing it without going through the process of competitive bidding is widespread. 4 Recommendation 2a The County should establish a defined, documented plan to put all no-bid contracts through the rebidding process. This initial rebidding should be accomplished within the next five years, with a set number of contracts evaluated each year. This change should be communicated to the CBOs in a timely manner. Recommendation 2b After this initial rebidding is accomplished, RFPs should be required every other contract period, or at a minimum, every five years for contract renewal or continuation of service. This report was PASSED and ADOPTED with a concurrence of at least 12 grand jurors on this 15th day of April, 2010. Angie M. Cardoza Foreperson Judy B. Shaw Foreperson pro tem 5

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