Santa Clara County Grand Jury • 2010-2011 • Agency Response
Response to: City of Gilroy

Cama City Orchard LED City of Campbell Police Department SEP 19 2011 September 6, 2011 David H. Yama Chief Executive*

Published: September 06, 2011 3 pages
View Original PDF

Findings and Recommendations 2 findings

F1
Dispatch consolidation would result in more cost-effective and efficient emergency response and should be implemented throughout Santa Clara County. Response: The City of Campbell agrees partially with the finding. The City of Campbell does believe that varying models of collaboration including virtual consolidation and/or physical co-location could result in more cost-effective and efficient emergency response, but further study and analysis of regional dispatch and consolidation options is required to ensure that each agency continue to provide the highest quality service for the community.
Related Recommendations (1)
R1
Jurisdictions which maintain their own dispatching centers – Campbell, Gilroy, Los Altos, Los Gatos, Milpitas, Monte Sereno, Morgan Hill, Mountain View, Palo Alto, San Jose, the City of Santa Clara, and Sunnyvale - and all jurisdictions which use Santa Clara County Communications for dispatch—Cupertino, Los Altos Hills, and Saratoga—should consolidate dispatch with neighboring jurisdictions and, where appropriate, should issue RFPs to do so. Response: The recommendation requires further analysis. The City of Campbell is in the process of exploring collaboration with the Los Gatos/Monte Sereno Police Department and has issued a Request for Proposal to hire a consultant to complete a feasibility study. Additionally, the City of Campbell has participated in discussions with several agencies in the past 12 months regarding the topic of regional dispatch. The City is committed to continuing to explore regional dispatch opportunities.
F2
Radio equipment has not been standardized and impedes effective countywide communication and emergency dispatch. Response: The City of Campbell agrees with this finding.
Related Recommendations (1)
R2
Jurisdictions which maintain their own dispatching centers - Campbell, Gilroy, Los Altos, Los Gatos, Milpitas, Monte Sereno, Morgan Hill, Mountain View, Palo Alto, San Jose, the City of Santa Clara, and Sunnyvale; all jurisdictions which use Santa Clara County Communications for dispatch—Cupertino, Los Altos Hills, and Saratoga; the Santa Clara County Sheriff's Can You Hear Me Now? Emergency Dispatch in Santa Clara County Office; and Santa Clara County, should continue to work with the Silicon Valley Regional Interoperability Association to achieve countywide standardization of radio technology. Response: The recommendation requires further analysis. A county-wide interoperable radio system is in the planning stages and the Silicon Valley Regional Interoperability Authority is preparing a Request for Proposal for release in late 2011. A project of this magnitude requires significant infrastructure investment funded through sources not yet identified. Until a project funding stream is identified, this project will receive priority funding for Homeland Security Grants.

No Responses Found 15

Government entities assigned to respond to this report. No response documents have been linked in our database.

Campbell City
Cupertino City
Gilroy City
Los Altos City
Los Altos Hills City
Los Gatos City
Milpitas City
Monte Sereno City
Morgan Hill City
Mountain View City
Palo Alto City
San Jose City
Santa Clara City
Saratoga City
Sunnyvale City

* This report's PDF did not contain easily extractable text and required Optical Character Recognition (OCR) for analysis. There may be minor errors in the extracted findings and recommendations due to OCR limitations with scanned documents.