San Joaquin County Grand Jury • 2011-2012

Joaquii{ Grai.id Jury Finat Re,port

Published: June 25, 2012 117 pages
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Findings and Recommendations 16 findings

F1
Voucher notification letters are unclear and misleading.
Related Recommendations (1)
R1
1 Officers participate and complete POST and department training as required by law and District policy.
F2
The complainants were not notified of the results of their complaint according to the sixty (60) day timeline set forth in the SUSD Board policies.
Related Recommendations (1)
R2
Follow District policy pertaining to the filing of complaints and adhere to the sixty (60) day timeline. 3.0 Violation of Board Policy §3.35‐ Background Clearance for all Volunteers A private citizen used his own helicopter to assist the Department occasionally for special functions and general patrol of the schools. During the investigation it was not clear whether the pilot was fingerprinted as a volunteer as stated in Board Policy §3.35. Proof of DOJ clearance through a background check was requested but could not be provided. There is also no record of a tuberculosis (TB) test as is required by District policy. The Grand Jury requested SUSD PD provide the additional insurance documentation that would be required for a helicopter to be used by the Department. No documentation for an insurance rider could be located by SUSD PD. All employees and volunteers who have access to students within the District must be cleared properly to maintain a high level of safety in the schools.
F3
Neither proof of insurance nor a fingerprint clearance through DOJ could be provided. There is also no proof of a TB test for the pilot as required by Board Policy and state law.
Related Recommendations (1)
R3
Follow Board Policy §3.35 and California Health & Safety Code §121545 (mandatory TB test). 4.0 Violation of SUSD Policy 1002.3 The SUSD PD Policy 1002.3 states that all non‐probationary employees are to have a yearly evaluation and other probationary employees will be evaluated monthly. The Grand Jury reviewed personnel evaluations to determine whether they were done in a timely manner in accordance with Department policy. Some files had yearly evaluations completed for the employees but they were not done in consecutive years throughout their employment history. Many of the evaluations indicated employees were doing an outstanding job several years ago, but were subject to severe discipline or termination recently. Evaluations provide a record of employee development, work performance, what is expected of them, and how they are to meet those expectations.
F4
Evaluations have not been done on an annual basis for each employee.
Related Recommendations (1)
R4
Prepare timely evaluations in accordance with the Department Policy Manual. 5.0 Report Processing Employees had been reprimanded because they could not keep up with the volume of paperwork that the Department requires for calls for service. Testimony revealed that the employees believed the report volume put them in a “no win” situation because overtime was not always authorized for completion of their paperwork. The SUSD PD generates several thousand written reports each year concerning incidents at the schools. In 2009, there were 3,836 reports written, in 2010, 4,630 and in 2011 there were 5,754. Other police departments in the County were surveyed and many of them are writing and transmitting their reports electronically from their vehicles, which saves time for the officer.
F5
The small number of officers handling calls for service makes it very difficult to efficiently keep up with the report demand.
Related Recommendations (1)
R5
Re‐assess the report taking procedure to find an alternate method for documentation of incidents, including the feasibility of electronic transmissions. 6.0 Internal Affairs The SUSD PD internal affairs process has been criticized because of the factions within the organization. The Lieutenant has been assigned to do the internal affairs investigations within the department. Many employees who were the subject of investigations had prior negative ongoing issues with the Lieutenant and felt the investigations were biased. More of the internal affairs investigations are now being outsourced to one of several individuals.
F6
There is a perception of bias for the Lieutenant to investigate internal affairs complaints.
Related Recommendations (1)
R6
Establish Department Policy to use outside investigators to avoid any perception of bias.
F1.1
The frequency and consistency of training is not current with the Peace Officer Standards and Training and District mandates.
No recommendations for this finding
F1.2
SUSD PD is lacking specific training in dealing with special needs children.
No recommendations for this finding
F2.1
There is a lack of productive two-way communication between employees and management.
No recommendations for this finding
F2.2
Social workers efforts to improve the agency are ignored and joint problem- solving opportunities have turned into accusations. This adds to the workers’ morale. 50
No recommendations for this finding
F2.3
Most employees are not familiar with, or are hesitant to use, the services offered for emotional and psychological counseling through Options, an employee assistance program.
No recommendations for this finding
F2.4
There is no formal in-house critical incident debriefing for the staff.
No recommendations for this finding
F3.1
Information regarding low morale and disconnect with the social workers was removed from the 2010 San Joaquin County Peer Quality Report just one week prior to its submission to the required state agency.
No recommendations for this finding
F3.2
Reports were not made available to staff. This gives validity to the concept of the lack of communication.
No recommendations for this finding
F4.1
There is lack of financial planning and responsibility on behalf of the District’s managing board.
No recommendations for this finding
F4.2
The District lacks a plan for new revenue.
No recommendations for this finding

Conclusions 3

Agency Responses 1

Government agencies' official responses to this report's findings and recommendations. Click on a response to see the structured breakdown.