Orange County Grand Jury
• 2003-2004
• Agency Response
Response to:
Identity Theft 04/19/04, 94K
City of Fountain Valley*
⚠️ Translation Notice: This content has been automatically translated. The original English text is the official version. Translation may contain errors.
⚠️ Este contenido ha sido traducido automáticamente. El texto original en inglés es la versión oficial. La traducción puede contener errores.
Findings 3 findings
F3
Page 1
"The Orange County District Attorney, the Orange County Sheriff-Coroner Department and the city police departments in Orange County take steps to form and actively participate in a County-wide Regional Identity Theft Task Force comprised of representatives of each of these agencies. The Task Force should seek the cooperation and participation of the United States Postal Inspector, the United States Secret Service, the United States Immigration and Naturalization Service and the United States Federal Trade Commission." RESPONSE The Fountain Valley Police Department has a Detective assigned to work identity-theft-related crimes reported within our jurisdiction. Once a determination has been made that a crime has been committed, resources from local, State and the Federal Government (including the United States Postal Inspector, Secret Service, Immigration and Naturalization Service and the Federal Trade Commission) are already available to provide local assistance or assume jurisdiction for the investigation. The forming of a task force would not benefit our Department, as sufficient resources and cooperation currently exist between law enforcement agencies informally. Our Detective attends monthly meetings with the Orange County Fraud and Credit Card Investigators Association, the Southern California Fraud Investigators Association and the International Association of Fraud and Credit Card Investigators Association. These meetings include law enforcement agencies from the local and federal levels and the private sector, such as banks, credit card companies and the credit bureaus. In addition, our existing resources assigned to investigate identity thefts at the Fountain valley Police Department can be used for other investigations as needed. This is crucial at a time of limited financial resources and a limited work force. Typically, Officers assigned to a task force are unavailable for other investigative Department needs. GRAND JURY
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"Orange County city police departments and the Orange County Sheriff- Coroner Department work cooperatively to develop standardized public information materials, possibly modeled after excellent pamphlets that now exist for use by all departments." Council Action Request RESPONSE TO GRAND JURY IDENTITY THEFT FINDINGS RESPONSE The Fountain Valley Police Department developed a pamphlet several years ago addressing identity theft and has a dedicated page on the Department's website as well. The brochure contains information on how to prevent identity theft, how to report it and numerous other resources available related to the subject matter. This written material has been made available to the public in English and has been shared with numerous state and federal law enforcement agencies. GRAND JURY
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"Orange County city police departments and the Orange County Sheriff- Coroner Department adopt a standardized identity-theft crime-reporting form, possibly modeled after forms now in use by several police departments." RESPONSE The Fountain Valley Police Department does not currently have a report form dedicated to identity theft. The departments that use such forms developed them for the purpose of having the public complete them. As such, the forms prompt the victim for the information needed. Our Department has a Police Officer or a trained civilian employee obtain the necessary information and write the police report. We do not have the victim complete the report form. As a result, a fill-in- the-blank-style report form is not necessary for our Department. The response to the Grand Jury Report should be made to the Honorable Frederick P. Horn, Presiding Judge of the Superior Court, 700 Civic Center Drive West, Santa Ana, CA 92701, with a separate copy and an electronic format (PDF preferred) mailed to the Orange County Grand Jury, 700 Civic Center Drive West, Santa Ana, CA 92701. ALTERNATIVES: Alternative No. 1: Accept the responses to the Grand Jury Report and forward them to the Grand Jury and Judge Horn. Alternative No. 2: Do not accept the responses to the Grand Jury Report and direct Staff to readdress the Grand Jury findings. FINANCIAL ANALYSIS: If Council accepts Alternative No. 1, there will be no financial impact to the City. Council Action Request RESPONSE TO GRAND JURY IDENTITY THEFT FINDINGS Page
Recommendations 1
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R1Staff recommends City Council adopt Alternative No. 1: Accept the responses to the Grand Jury Report and forward them to the Grand Jury and Judge Horn. PREPARED BY: Paul A. Sorrell, Chief of Police REVIEWED BY: Alan R. Burns, City Attorney APPROVED BY: aymond H. Kromer, City Manager 6/7/04 . or medical information in the name of the person, and uses that information for any unlawful purpose, including to obtain, or attempt to obtain, credit, goods, services, POLICE DEPARTMENT person without the authorization of the A Quick Reference Guide (a) Every person who willfully obtains FOUNTAIN VALLEY defined in subdivision (b), of another other person without consent of that IDENTITY THEFT personal identifying information, as person is guilty of a public offense. Unauthorized Use of Personal Chief of Police Elvin G. Miali Ę Identifying Information UNTAIN ō H PC 530.5: data at any Web site or on line service service by disclosing passwords or the Fountain Valley Police Department Use caution when disclosing checking your credit cards. Contact the credit solicitations disguised as promotions location unless you receive a secured Closely monitor expiration dates on Report all lost or stolen credit cards numbers or other personal financial personal information on credit card card issuer if replacement cards are credit card account number used to not received prior to the expiration credit card information. When you beware of con artists who may ask you to "confirm" your enrollment When you subscribe to an on-line Internet and On-Line Services service, you may be asked to give Fountain Valley, CA 92708 offering instant prizes or awards enter any interactive service site, subscribe. Don't give them out. Economic Crime Detail www.fountainvalley.org designed solely to obtain your authentication key from your Beware of mail or telephone 10200 Slater Avenue account numbers, credit card (714) 593-4461 immediately. numbers. provider. dates. • cards and IDs, cancel the ones you do not use and maintain a list of the ones Sign all new credit cards upon recept. routine financial statements. Contact check for fraudulent activity or other the sender if they are not received in Do not record them on any cards or other financial account number on a Save all new credit card receipts and and other financial information you and financial institutions in advance on anything in your wallet or purse. SEC. don't want before discarding them. If you applied for a new credit card receptacles, or unattended gasoline three credit bureaus once a year to number and all of your passwords. Notify your credit card companies of any change of address or phone Be conscious of normal receipt of Order your credit report from the Empty your wallet of extra credit match them against your monthly Never put your credit card or any paperwork. When you no longer postcard or on the outside of an machines, bank counters, trash Never loan your credit cards to and it hasn't arrived in a timely pumps. Keep track of all your manner, call the bank or credit Memorize your social security Never leave receipts at bank company involved need it, destroy it. discrepancies. envelope. the mail number. you do. anyone. 뛢 . TeleCheck - 1-800-710-9898 Obtain a description of the suspect (if CheckRite - 1-800-766-2748 Department of Motor Vehicles to see International Check Services the phone, such as your social security Equifax Check Systems - 1- Never give personal information over Attach all supporting documentation. Administration's Fraud Hotline at 1- Deposit outgoing mail in Post Office Post Office. Do not leave your mail maiden name, credit card number, or applications, credit card receipts, bills if another license was issued in your information and release it only when collection mailboxes or at your local bank PIN code, unless you initiated name. If so, request a new license complaint form to begin the fraud Promptly remove mail from your What is the financial loss to you? number and fill out the DMV's number, date of birth, mother's Contact the state office of the in unsecured mail receptacles. Obtain witness information. or 1-800-927-0188 Contact the Social Security the phone call. Protect this Preventive Actions - 1-800-526-5380 Shred pre-approved credit 800-437-5120 investigation process. absolutely necessary. 800-269-0271. mailbox. known). o 0 0 O by victims of identity theft. The FTC If you have any checks stolen or bank accounts set up fraudulently, report it and other problems that could result PO Box 390, Springfield, PA 19064-0390 information to help resolve financial PO Box 74021, Atlanta, GA 30374-0241 888-397-3742 or to order your report call Call each of the three credit bureaus' your banks to flag your accounts and Ask to have a "Fraud Alext/Victim 1-800-525-6285 or to order your report PO Box 949, Allen, TX 75013-0949 1- 1-800-680-7289 or to order your report contact you to confirm any unusual Request a change of PIN and Alert fraud units to report identity theft. credit file asking that creditors call Request that a copy of your credit from identity theft. Their hotline Impact" statement placed in your Service - 1-843-571-2143 SCAN - 1-800-262-7771 National Check Fraud you before opening any new telephone number is 1-877- helps victims by providing to the following companies. Credit Bureaus IDTHEFT (438-4338). report be sent to you. call 1-800-685-1111. new password. 1-888-397-3742. 1-800-916-8800. Trans Union: accounts. Experian: o o Equifax: dentifying of birth, social security number, and commit Identity theft involves acquiring key information, such as name, address, date mother's maiden name, in order to numerous forms of fraud which include, but are not limited to, taking over the impersonate them. This information victim's financial accounts, opening new bank accounts, purchasing automobiles, security benefits, renting apartments, and establishing services with utility and applying for loans, credit cards and social Notify the US Postal Inspector if your Set up a folder to keep a detailed history federal clearing house for complaints writing to inform them of the problem. the US Postal Inspector listed under the You can find the telephone number for www.usps.gov/websites/depart/inspect phone book. You can also access them mail has been stolen or tampered with. Contact all creditors, by phone and in What to do if you become a victim: Commission to report the problem at:: WWW.ftc.gov The FTC is the Keep a log of all your contacts and Federal Government section of the enables the identity thief to make copies of all documents. WHAT IS IDENTITYTHEFT? Contact the Federal Trade someone's over the internet at: phone companies. of this crime. ಕ pieces •
* This report's PDF did not contain easily extractable text and required Optical Character Recognition (OCR) for analysis. There may be minor errors in the extracted findings and recommendations due to OCR limitations with scanned documents.