Department of Transportation The County Department of Transportation (dot) is responsible for maintenance of

R34

Test results showing false positive or tainted by prescription medication have in the past led to loss of work and the necessity for payment of back wages for employees innocent of illegal drug use. Recommendations A. The DOT Director ensure that supervisory personnel receive training in modern, collaborative management practices. (Finding 2) B. The DOT Director ensure that top managers consult line staff before making decisions about issues, needs, and projects. (Finding 4) C. The DOT Director ensure that managers and supervisors receive training regarding Recommendation B. (Finding 4) D. The DOT develop and implement written policies and procedures for responding to citizen and employee complaints. (Finding 5) E. DOT refer to its equipment use and maintenance records, including information on hours of use, repair history, downtime, maintenance records and estimated useful life, to establish a 10-year equipment replacement schedule and a system of procurement for new equipment needed. (Findings 6 – 9, 11) F. Upper management and supervisors rely on the Equipment Supervisor for information concerning equipment maintenance repair and replacement needs. (Finding 7) G. BOS give DOT authorization and budget support to establish and maintain a capital reserve fund dedicated to replacing outdated equipment and procuring new equipment as appropriate. (Findings 6, 9, 10, 11) H. DOT provide portable toilet facilities in accordance with CalOSHA regulations for use by road crews when nearby facilities are not available (Finding 12) I. In accordance with CalOSHA regulations, DOT provide potable drinking water for all road crews. (Finding 13) J. DOT establish responsible and effective security measures to ensure that facilities, materials and equipment are secure from theft, pilferage, and vandalism (Finding 14, 15) K. DOT assume responsibility for minor yard maintenance, such as replacement of security lighting. (Finding 15) L. DOT direct Yard Supervisors to ensure that grounds are maintained in clean and orderly conditions and that alcohol not be brought on County premises. Recycle empty containers promptly. (Finding 16) M. DOT ensure that accident reports include details from follow-up investigations as well as in-depth treatment of the causes of accidents and suggestions for training on causes and prevention of such accidents (Finding 18) N. DOT use OSHA forms to report accidents. (Finding 19) O. DOT train employees to fill out accident report forms completely and accurately. (Findings 18, 20) P. DOT crew supervisors and the Safety Officer discuss accidents and accident prevention as regular topics at all safety meetings. (Finding 20) Q. DOT Safety Coordinator be an employee of the County Risk Manager. (Finding 21) R. DOT Safety Coordinator give accident reports to the County Risk Manager. (Finding 22) S. DOT establish a comprehensive training program for equipment operators. (Finding 23) T. DOT step up efforts to fill all funded positions. (Finding 26) U. When job openings occur, DOT follow the procedures and not allow supervisors to forward names to Human Resources. (Findings 27, 28) V. The Director make the final determination on all hiring decisions based on non-arbitrary factors. (Finding 29) W. DOT collaborate with Human Resources to create means of increasing the proportion of women and minorities hired. (Finding 30) X. DOT follow County policies and procedures regarding sexual harassment. (Finding 31) Y. DOT not suspend an employee for drug use unless and until reliable testing has proven such use beyond any doubt. DOT place employees testing positive on administrative leave until the issue is resolved. (Findings 32–34) Comment The morale of the road crews is low because of low pay, arbitrary decisions on job assignment, frequent loss of time due to the need to travel to toilet facilities, and work stoppage due to shortage of road crew members. The Grand Jury commends the many DOT personnel, who despite low morale and often inadequate funding and old equipment, perform their jobs efficiently and safely, with little turnover of personnel. Response Required Mendocino County Board of Supervisors Response Requested Department of Transportation Director Human Resources Department Director

R4

According to County Supervisors and DOT management personnel, the DOT top managers make decisions without consulting line staff who have knowledge of daily operations and needs. These decisions have often been contrary to the best functioning of the organization A similar

R34

Test results showing false positive or tainted by prescription medication have in the past led to loss of work and the necessity for payment of back wages for employees innocent of illegal drug use. Recommendations A. The DOT Director ensure that supervisory personnel receive training in modern, collaborative management practices. (Finding 2) B. The DOT Director ensure that top managers consult line staff before making decisions about issues, needs, and projects. (Finding 4) C. The DOT Director ensure that managers and supervisors receive training regarding Recommendation B. (Finding 4) D. The DOT develop and implement written policies and procedures for responding to citizen and employee complaints. (Finding 5) E. DOT refer to its equipment use and maintenance records, including information on hours of use, repair history, downtime, maintenance records and estimated useful life, to establish a 10-year equipment replacement schedule and a system of procurement for new equipment needed. (Findings 6 – 9, 11) F. Upper management and supervisors rely on the Equipment Supervisor for information concerning equipment maintenance repair and replacement needs. (Finding 7) G. BOS give DOT authorization and budget support to establish and maintain a capital reserve fund dedicated to replacing outdated equipment and procuring new equipment as appropriate. (Findings 6, 9, 10, 11) H. DOT provide portable toilet facilities in accordance with CalOSHA regulations for use by road crews when nearby facilities are not available (Finding 12) I. In accordance with CalOSHA regulations, DOT provide potable drinking water for all road crews. (Finding 13) J. DOT establish responsible and effective security measures to ensure that facilities, materials and equipment are secure from theft, pilferage, and vandalism (Finding 14, 15) K. DOT assume responsibility for minor yard maintenance, such as replacement of security lighting. (Finding 15) L. DOT direct Yard Supervisors to ensure that grounds are maintained in clean and orderly conditions and that alcohol not be brought on County premises. Recycle empty containers promptly. (Finding 16) M. DOT ensure that accident reports include details from follow-up investigations as well as in-depth treatment of the causes of accidents and suggestions for training on causes and prevention of such accidents (Finding 18) N. DOT use OSHA forms to report accidents. (Finding 19) O. DOT train employees to fill out accident report forms completely and accurately. (Findings 18, 20) P. DOT crew supervisors and the Safety Officer discuss accidents and accident prevention as regular topics at all safety meetings. (Finding 20) Q. DOT Safety Coordinator be an employee of the County Risk Manager. (Finding 21) R. DOT Safety Coordinator give accident reports to the County Risk Manager. (Finding 22) S. DOT establish a comprehensive training program for equipment operators. (Finding 23) T. DOT step up efforts to fill all funded positions. (Finding 26) U. When job openings occur, DOT follow the procedures and not allow supervisors to forward names to Human Resources. (Findings 27, 28) V. The Director make the final determination on all hiring decisions based on non-arbitrary factors. (Finding 29) W. DOT collaborate with Human Resources to create means of increasing the proportion of women and minorities hired. (Finding 30) X. DOT follow County policies and procedures regarding sexual harassment. (Finding 31) Y. DOT not suspend an employee for drug use unless and until reliable testing has proven such use beyond any doubt. DOT place employees testing positive on administrative leave until the issue is resolved. (Findings 32–34) Comment The morale of the road crews is low because of low pay, arbitrary decisions on job assignment, frequent loss of time due to the need to travel to toilet facilities, and work stoppage due to shortage of road crew members. The Grand Jury commends the many DOT personnel, who despite low morale and often inadequate funding and old equipment, perform their jobs efficiently and safely, with little turnover of personnel. Response Required Mendocino County Board of Supervisors Response Requested Department of Transportation Director Human Resources Department Director

R5

As noted in the Audit, DOT does have an “informal policy and procedure for handling complaints on road conditions and hazards.” However, DOT does not have a written policy and procedure for handling citizen or employee complaints. (For more information about County-wide complaint policies, see “Complaint Policies and Procedures for Mendocino County, “p. 9) Equipment

R34

Test results showing false positive or tainted by prescription medication have in the past led to loss of work and the necessity for payment of back wages for employees innocent of illegal drug use. Recommendations A. The DOT Director ensure that supervisory personnel receive training in modern, collaborative management practices. (Finding 2) B. The DOT Director ensure that top managers consult line staff before making decisions about issues, needs, and projects. (Finding 4) C. The DOT Director ensure that managers and supervisors receive training regarding Recommendation B. (Finding 4) D. The DOT develop and implement written policies and procedures for responding to citizen and employee complaints. (Finding 5) E. DOT refer to its equipment use and maintenance records, including information on hours of use, repair history, downtime, maintenance records and estimated useful life, to establish a 10-year equipment replacement schedule and a system of procurement for new equipment needed. (Findings 6 – 9, 11) F. Upper management and supervisors rely on the Equipment Supervisor for information concerning equipment maintenance repair and replacement needs. (Finding 7) G. BOS give DOT authorization and budget support to establish and maintain a capital reserve fund dedicated to replacing outdated equipment and procuring new equipment as appropriate. (Findings 6, 9, 10, 11) H. DOT provide portable toilet facilities in accordance with CalOSHA regulations for use by road crews when nearby facilities are not available (Finding 12) I. In accordance with CalOSHA regulations, DOT provide potable drinking water for all road crews. (Finding 13) J. DOT establish responsible and effective security measures to ensure that facilities, materials and equipment are secure from theft, pilferage, and vandalism (Finding 14, 15) K. DOT assume responsibility for minor yard maintenance, such as replacement of security lighting. (Finding 15) L. DOT direct Yard Supervisors to ensure that grounds are maintained in clean and orderly conditions and that alcohol not be brought on County premises. Recycle empty containers promptly. (Finding 16) M. DOT ensure that accident reports include details from follow-up investigations as well as in-depth treatment of the causes of accidents and suggestions for training on causes and prevention of such accidents (Finding 18) N. DOT use OSHA forms to report accidents. (Finding 19) O. DOT train employees to fill out accident report forms completely and accurately. (Findings 18, 20) P. DOT crew supervisors and the Safety Officer discuss accidents and accident prevention as regular topics at all safety meetings. (Finding 20) Q. DOT Safety Coordinator be an employee of the County Risk Manager. (Finding 21) R. DOT Safety Coordinator give accident reports to the County Risk Manager. (Finding 22) S. DOT establish a comprehensive training program for equipment operators. (Finding 23) T. DOT step up efforts to fill all funded positions. (Finding 26) U. When job openings occur, DOT follow the procedures and not allow supervisors to forward names to Human Resources. (Findings 27, 28) V. The Director make the final determination on all hiring decisions based on non-arbitrary factors. (Finding 29) W. DOT collaborate with Human Resources to create means of increasing the proportion of women and minorities hired. (Finding 30) X. DOT follow County policies and procedures regarding sexual harassment. (Finding 31) Y. DOT not suspend an employee for drug use unless and until reliable testing has proven such use beyond any doubt. DOT place employees testing positive on administrative leave until the issue is resolved. (Findings 32–34) Comment The morale of the road crews is low because of low pay, arbitrary decisions on job assignment, frequent loss of time due to the need to travel to toilet facilities, and work stoppage due to shortage of road crew members. The Grand Jury commends the many DOT personnel, who despite low morale and often inadequate funding and old equipment, perform their jobs efficiently and safely, with little turnover of personnel. Response Required Mendocino County Board of Supervisors Response Requested Department of Transportation Director Human Resources Department Director

R6

Review of equipment records and visits to DOT yards reveal equipment in use that is out of date (more than 10 years old), inefficient, and potentially dangerous. For example, DOT uses compacting rollers lacking modern tracking ability that are difficult and dangerous to operate. DOT staff states that some of the equipment in use is suitable only for museum display.

R34

Test results showing false positive or tainted by prescription medication have in the past led to loss of work and the necessity for payment of back wages for employees innocent of illegal drug use. Recommendations A. The DOT Director ensure that supervisory personnel receive training in modern, collaborative management practices. (Finding 2) B. The DOT Director ensure that top managers consult line staff before making decisions about issues, needs, and projects. (Finding 4) C. The DOT Director ensure that managers and supervisors receive training regarding Recommendation B. (Finding 4) D. The DOT develop and implement written policies and procedures for responding to citizen and employee complaints. (Finding 5) E. DOT refer to its equipment use and maintenance records, including information on hours of use, repair history, downtime, maintenance records and estimated useful life, to establish a 10-year equipment replacement schedule and a system of procurement for new equipment needed. (Findings 6 – 9, 11) F. Upper management and supervisors rely on the Equipment Supervisor for information concerning equipment maintenance repair and replacement needs. (Finding 7) G. BOS give DOT authorization and budget support to establish and maintain a capital reserve fund dedicated to replacing outdated equipment and procuring new equipment as appropriate. (Findings 6, 9, 10, 11) H. DOT provide portable toilet facilities in accordance with CalOSHA regulations for use by road crews when nearby facilities are not available (Finding 12) I. In accordance with CalOSHA regulations, DOT provide potable drinking water for all road crews. (Finding 13) J. DOT establish responsible and effective security measures to ensure that facilities, materials and equipment are secure from theft, pilferage, and vandalism (Finding 14, 15) K. DOT assume responsibility for minor yard maintenance, such as replacement of security lighting. (Finding 15) L. DOT direct Yard Supervisors to ensure that grounds are maintained in clean and orderly conditions and that alcohol not be brought on County premises. Recycle empty containers promptly. (Finding 16) M. DOT ensure that accident reports include details from follow-up investigations as well as in-depth treatment of the causes of accidents and suggestions for training on causes and prevention of such accidents (Finding 18) N. DOT use OSHA forms to report accidents. (Finding 19) O. DOT train employees to fill out accident report forms completely and accurately. (Findings 18, 20) P. DOT crew supervisors and the Safety Officer discuss accidents and accident prevention as regular topics at all safety meetings. (Finding 20) Q. DOT Safety Coordinator be an employee of the County Risk Manager. (Finding 21) R. DOT Safety Coordinator give accident reports to the County Risk Manager. (Finding 22) S. DOT establish a comprehensive training program for equipment operators. (Finding 23) T. DOT step up efforts to fill all funded positions. (Finding 26) U. When job openings occur, DOT follow the procedures and not allow supervisors to forward names to Human Resources. (Findings 27, 28) V. The Director make the final determination on all hiring decisions based on non-arbitrary factors. (Finding 29) W. DOT collaborate with Human Resources to create means of increasing the proportion of women and minorities hired. (Finding 30) X. DOT follow County policies and procedures regarding sexual harassment. (Finding 31) Y. DOT not suspend an employee for drug use unless and until reliable testing has proven such use beyond any doubt. DOT place employees testing positive on administrative leave until the issue is resolved. (Findings 32–34) Comment The morale of the road crews is low because of low pay, arbitrary decisions on job assignment, frequent loss of time due to the need to travel to toilet facilities, and work stoppage due to shortage of road crew members. The Grand Jury commends the many DOT personnel, who despite low morale and often inadequate funding and old equipment, perform their jobs efficiently and safely, with little turnover of personnel. Response Required Mendocino County Board of Supervisors Response Requested Department of Transportation Director Human Resources Department Director

R7

DOT upper management and supervisors do not consult with the Equipment Supervisor, who is most knowledgeable about equipment needs and availability, concerning equipment procurement. The Equipment Supervisor neither initiates new equipment requests nor appears before the BOS to justify such requests.

R34

Test results showing false positive or tainted by prescription medication have in the past led to loss of work and the necessity for payment of back wages for employees innocent of illegal drug use. Recommendations A. The DOT Director ensure that supervisory personnel receive training in modern, collaborative management practices. (Finding 2) B. The DOT Director ensure that top managers consult line staff before making decisions about issues, needs, and projects. (Finding 4) C. The DOT Director ensure that managers and supervisors receive training regarding Recommendation B. (Finding 4) D. The DOT develop and implement written policies and procedures for responding to citizen and employee complaints. (Finding 5) E. DOT refer to its equipment use and maintenance records, including information on hours of use, repair history, downtime, maintenance records and estimated useful life, to establish a 10-year equipment replacement schedule and a system of procurement for new equipment needed. (Findings 6 – 9, 11) F. Upper management and supervisors rely on the Equipment Supervisor for information concerning equipment maintenance repair and replacement needs. (Finding 7) G. BOS give DOT authorization and budget support to establish and maintain a capital reserve fund dedicated to replacing outdated equipment and procuring new equipment as appropriate. (Findings 6, 9, 10, 11) H. DOT provide portable toilet facilities in accordance with CalOSHA regulations for use by road crews when nearby facilities are not available (Finding 12) I. In accordance with CalOSHA regulations, DOT provide potable drinking water for all road crews. (Finding 13) J. DOT establish responsible and effective security measures to ensure that facilities, materials and equipment are secure from theft, pilferage, and vandalism (Finding 14, 15) K. DOT assume responsibility for minor yard maintenance, such as replacement of security lighting. (Finding 15) L. DOT direct Yard Supervisors to ensure that grounds are maintained in clean and orderly conditions and that alcohol not be brought on County premises. Recycle empty containers promptly. (Finding 16) M. DOT ensure that accident reports include details from follow-up investigations as well as in-depth treatment of the causes of accidents and suggestions for training on causes and prevention of such accidents (Finding 18) N. DOT use OSHA forms to report accidents. (Finding 19) O. DOT train employees to fill out accident report forms completely and accurately. (Findings 18, 20) P. DOT crew supervisors and the Safety Officer discuss accidents and accident prevention as regular topics at all safety meetings. (Finding 20) Q. DOT Safety Coordinator be an employee of the County Risk Manager. (Finding 21) R. DOT Safety Coordinator give accident reports to the County Risk Manager. (Finding 22) S. DOT establish a comprehensive training program for equipment operators. (Finding 23) T. DOT step up efforts to fill all funded positions. (Finding 26) U. When job openings occur, DOT follow the procedures and not allow supervisors to forward names to Human Resources. (Findings 27, 28) V. The Director make the final determination on all hiring decisions based on non-arbitrary factors. (Finding 29) W. DOT collaborate with Human Resources to create means of increasing the proportion of women and minorities hired. (Finding 30) X. DOT follow County policies and procedures regarding sexual harassment. (Finding 31) Y. DOT not suspend an employee for drug use unless and until reliable testing has proven such use beyond any doubt. DOT place employees testing positive on administrative leave until the issue is resolved. (Findings 32–34) Comment The morale of the road crews is low because of low pay, arbitrary decisions on job assignment, frequent loss of time due to the need to travel to toilet facilities, and work stoppage due to shortage of road crew members. The Grand Jury commends the many DOT personnel, who despite low morale and often inadequate funding and old equipment, perform their jobs efficiently and safely, with little turnover of personnel. Response Required Mendocino County Board of Supervisors Response Requested Department of Transportation Director Human Resources Department Director

R8

DOT keeps adequate records for tracking equipment and equipment maintenance but does not consult these records in determining what equipment needs replacement and when.

R34

Test results showing false positive or tainted by prescription medication have in the past led to loss of work and the necessity for payment of back wages for employees innocent of illegal drug use. Recommendations A. The DOT Director ensure that supervisory personnel receive training in modern, collaborative management practices. (Finding 2) B. The DOT Director ensure that top managers consult line staff before making decisions about issues, needs, and projects. (Finding 4) C. The DOT Director ensure that managers and supervisors receive training regarding Recommendation B. (Finding 4) D. The DOT develop and implement written policies and procedures for responding to citizen and employee complaints. (Finding 5) E. DOT refer to its equipment use and maintenance records, including information on hours of use, repair history, downtime, maintenance records and estimated useful life, to establish a 10-year equipment replacement schedule and a system of procurement for new equipment needed. (Findings 6 – 9, 11) F. Upper management and supervisors rely on the Equipment Supervisor for information concerning equipment maintenance repair and replacement needs. (Finding 7) G. BOS give DOT authorization and budget support to establish and maintain a capital reserve fund dedicated to replacing outdated equipment and procuring new equipment as appropriate. (Findings 6, 9, 10, 11) H. DOT provide portable toilet facilities in accordance with CalOSHA regulations for use by road crews when nearby facilities are not available (Finding 12) I. In accordance with CalOSHA regulations, DOT provide potable drinking water for all road crews. (Finding 13) J. DOT establish responsible and effective security measures to ensure that facilities, materials and equipment are secure from theft, pilferage, and vandalism (Finding 14, 15) K. DOT assume responsibility for minor yard maintenance, such as replacement of security lighting. (Finding 15) L. DOT direct Yard Supervisors to ensure that grounds are maintained in clean and orderly conditions and that alcohol not be brought on County premises. Recycle empty containers promptly. (Finding 16) M. DOT ensure that accident reports include details from follow-up investigations as well as in-depth treatment of the causes of accidents and suggestions for training on causes and prevention of such accidents (Finding 18) N. DOT use OSHA forms to report accidents. (Finding 19) O. DOT train employees to fill out accident report forms completely and accurately. (Findings 18, 20) P. DOT crew supervisors and the Safety Officer discuss accidents and accident prevention as regular topics at all safety meetings. (Finding 20) Q. DOT Safety Coordinator be an employee of the County Risk Manager. (Finding 21) R. DOT Safety Coordinator give accident reports to the County Risk Manager. (Finding 22) S. DOT establish a comprehensive training program for equipment operators. (Finding 23) T. DOT step up efforts to fill all funded positions. (Finding 26) U. When job openings occur, DOT follow the procedures and not allow supervisors to forward names to Human Resources. (Findings 27, 28) V. The Director make the final determination on all hiring decisions based on non-arbitrary factors. (Finding 29) W. DOT collaborate with Human Resources to create means of increasing the proportion of women and minorities hired. (Finding 30) X. DOT follow County policies and procedures regarding sexual harassment. (Finding 31) Y. DOT not suspend an employee for drug use unless and until reliable testing has proven such use beyond any doubt. DOT place employees testing positive on administrative leave until the issue is resolved. (Findings 32–34) Comment The morale of the road crews is low because of low pay, arbitrary decisions on job assignment, frequent loss of time due to the need to travel to toilet facilities, and work stoppage due to shortage of road crew members. The Grand Jury commends the many DOT personnel, who despite low morale and often inadequate funding and old equipment, perform their jobs efficiently and safely, with little turnover of personnel. Response Required Mendocino County Board of Supervisors Response Requested Department of Transportation Director Human Resources Department Director

R9

As repair parts for much of the older, often outdated, equipment are no longer available, mechanics cannibalize parts from non-functional units, manufacture parts, or buy high priced custom-manufactured parts.

R34

Test results showing false positive or tainted by prescription medication have in the past led to loss of work and the necessity for payment of back wages for employees innocent of illegal drug use. Recommendations A. The DOT Director ensure that supervisory personnel receive training in modern, collaborative management practices. (Finding 2) B. The DOT Director ensure that top managers consult line staff before making decisions about issues, needs, and projects. (Finding 4) C. The DOT Director ensure that managers and supervisors receive training regarding Recommendation B. (Finding 4) D. The DOT develop and implement written policies and procedures for responding to citizen and employee complaints. (Finding 5) E. DOT refer to its equipment use and maintenance records, including information on hours of use, repair history, downtime, maintenance records and estimated useful life, to establish a 10-year equipment replacement schedule and a system of procurement for new equipment needed. (Findings 6 – 9, 11) F. Upper management and supervisors rely on the Equipment Supervisor for information concerning equipment maintenance repair and replacement needs. (Finding 7) G. BOS give DOT authorization and budget support to establish and maintain a capital reserve fund dedicated to replacing outdated equipment and procuring new equipment as appropriate. (Findings 6, 9, 10, 11) H. DOT provide portable toilet facilities in accordance with CalOSHA regulations for use by road crews when nearby facilities are not available (Finding 12) I. In accordance with CalOSHA regulations, DOT provide potable drinking water for all road crews. (Finding 13) J. DOT establish responsible and effective security measures to ensure that facilities, materials and equipment are secure from theft, pilferage, and vandalism (Finding 14, 15) K. DOT assume responsibility for minor yard maintenance, such as replacement of security lighting. (Finding 15) L. DOT direct Yard Supervisors to ensure that grounds are maintained in clean and orderly conditions and that alcohol not be brought on County premises. Recycle empty containers promptly. (Finding 16) M. DOT ensure that accident reports include details from follow-up investigations as well as in-depth treatment of the causes of accidents and suggestions for training on causes and prevention of such accidents (Finding 18) N. DOT use OSHA forms to report accidents. (Finding 19) O. DOT train employees to fill out accident report forms completely and accurately. (Findings 18, 20) P. DOT crew supervisors and the Safety Officer discuss accidents and accident prevention as regular topics at all safety meetings. (Finding 20) Q. DOT Safety Coordinator be an employee of the County Risk Manager. (Finding 21) R. DOT Safety Coordinator give accident reports to the County Risk Manager. (Finding 22) S. DOT establish a comprehensive training program for equipment operators. (Finding 23) T. DOT step up efforts to fill all funded positions. (Finding 26) U. When job openings occur, DOT follow the procedures and not allow supervisors to forward names to Human Resources. (Findings 27, 28) V. The Director make the final determination on all hiring decisions based on non-arbitrary factors. (Finding 29) W. DOT collaborate with Human Resources to create means of increasing the proportion of women and minorities hired. (Finding 30) X. DOT follow County policies and procedures regarding sexual harassment. (Finding 31) Y. DOT not suspend an employee for drug use unless and until reliable testing has proven such use beyond any doubt. DOT place employees testing positive on administrative leave until the issue is resolved. (Findings 32–34) Comment The morale of the road crews is low because of low pay, arbitrary decisions on job assignment, frequent loss of time due to the need to travel to toilet facilities, and work stoppage due to shortage of road crew members. The Grand Jury commends the many DOT personnel, who despite low morale and often inadequate funding and old equipment, perform their jobs efficiently and safely, with little turnover of personnel. Response Required Mendocino County Board of Supervisors Response Requested Department of Transportation Director Human Resources Department Director

R10

DOT and the BOS have not established a capital reserve fund for replacement or modification of equipment before maintenance and repair costs exceed the value of the equipment. Consequently, DOT is unable to take timely advantage of equipment sales by other agencies.

R11

Due to the lack of proper equipment, operators must use some equipment for inappropriate purposes, for example application of asphalt paving mix by graders, which leads to uneven surfaces and varying asphalt thickness, and using of crawler tractors for snow removal, which is costly and causes surface degradation resulting in an unstable road base.

R12

In violation of California Occupational Health and Safety Agency (CalOSHA) Code of Regulations, Title 8, §1526, Subchapter 4, Article 3, DOT lacks portable toilets for use of crews when working in areas with no nearby toilet facilities. In addition, production time is lost when employees take vehicles and leave the job site to find toilet facilities.

R34

Test results showing false positive or tainted by prescription medication have in the past led to loss of work and the necessity for payment of back wages for employees innocent of illegal drug use. Recommendations A. The DOT Director ensure that supervisory personnel receive training in modern, collaborative management practices. (Finding 2) B. The DOT Director ensure that top managers consult line staff before making decisions about issues, needs, and projects. (Finding 4) C. The DOT Director ensure that managers and supervisors receive training regarding Recommendation B. (Finding 4) D. The DOT develop and implement written policies and procedures for responding to citizen and employee complaints. (Finding 5) E. DOT refer to its equipment use and maintenance records, including information on hours of use, repair history, downtime, maintenance records and estimated useful life, to establish a 10-year equipment replacement schedule and a system of procurement for new equipment needed. (Findings 6 – 9, 11) F. Upper management and supervisors rely on the Equipment Supervisor for information concerning equipment maintenance repair and replacement needs. (Finding 7) G. BOS give DOT authorization and budget support to establish and maintain a capital reserve fund dedicated to replacing outdated equipment and procuring new equipment as appropriate. (Findings 6, 9, 10, 11) H. DOT provide portable toilet facilities in accordance with CalOSHA regulations for use by road crews when nearby facilities are not available (Finding 12) I. In accordance with CalOSHA regulations, DOT provide potable drinking water for all road crews. (Finding 13) J. DOT establish responsible and effective security measures to ensure that facilities, materials and equipment are secure from theft, pilferage, and vandalism (Finding 14, 15) K. DOT assume responsibility for minor yard maintenance, such as replacement of security lighting. (Finding 15) L. DOT direct Yard Supervisors to ensure that grounds are maintained in clean and orderly conditions and that alcohol not be brought on County premises. Recycle empty containers promptly. (Finding 16) M. DOT ensure that accident reports include details from follow-up investigations as well as in-depth treatment of the causes of accidents and suggestions for training on causes and prevention of such accidents (Finding 18) N. DOT use OSHA forms to report accidents. (Finding 19) O. DOT train employees to fill out accident report forms completely and accurately. (Findings 18, 20) P. DOT crew supervisors and the Safety Officer discuss accidents and accident prevention as regular topics at all safety meetings. (Finding 20) Q. DOT Safety Coordinator be an employee of the County Risk Manager. (Finding 21) R. DOT Safety Coordinator give accident reports to the County Risk Manager. (Finding 22) S. DOT establish a comprehensive training program for equipment operators. (Finding 23) T. DOT step up efforts to fill all funded positions. (Finding 26) U. When job openings occur, DOT follow the procedures and not allow supervisors to forward names to Human Resources. (Findings 27, 28) V. The Director make the final determination on all hiring decisions based on non-arbitrary factors. (Finding 29) W. DOT collaborate with Human Resources to create means of increasing the proportion of women and minorities hired. (Finding 30) X. DOT follow County policies and procedures regarding sexual harassment. (Finding 31) Y. DOT not suspend an employee for drug use unless and until reliable testing has proven such use beyond any doubt. DOT place employees testing positive on administrative leave until the issue is resolved. (Findings 32–34) Comment The morale of the road crews is low because of low pay, arbitrary decisions on job assignment, frequent loss of time due to the need to travel to toilet facilities, and work stoppage due to shortage of road crew members. The Grand Jury commends the many DOT personnel, who despite low morale and often inadequate funding and old equipment, perform their jobs efficiently and safely, with little turnover of personnel. Response Required Mendocino County Board of Supervisors Response Requested Department of Transportation Director Human Resources Department Director

R13

In violation of CalOSHA, Code of Regulations, Title 8, §1524, Subchapter 4, Article 3, only one of the DOT’s 25 trucks has a drinking water container. Security and Housekeeping

R34

Test results showing false positive or tainted by prescription medication have in the past led to loss of work and the necessity for payment of back wages for employees innocent of illegal drug use. Recommendations A. The DOT Director ensure that supervisory personnel receive training in modern, collaborative management practices. (Finding 2) B. The DOT Director ensure that top managers consult line staff before making decisions about issues, needs, and projects. (Finding 4) C. The DOT Director ensure that managers and supervisors receive training regarding Recommendation B. (Finding 4) D. The DOT develop and implement written policies and procedures for responding to citizen and employee complaints. (Finding 5) E. DOT refer to its equipment use and maintenance records, including information on hours of use, repair history, downtime, maintenance records and estimated useful life, to establish a 10-year equipment replacement schedule and a system of procurement for new equipment needed. (Findings 6 – 9, 11) F. Upper management and supervisors rely on the Equipment Supervisor for information concerning equipment maintenance repair and replacement needs. (Finding 7) G. BOS give DOT authorization and budget support to establish and maintain a capital reserve fund dedicated to replacing outdated equipment and procuring new equipment as appropriate. (Findings 6, 9, 10, 11) H. DOT provide portable toilet facilities in accordance with CalOSHA regulations for use by road crews when nearby facilities are not available (Finding 12) I. In accordance with CalOSHA regulations, DOT provide potable drinking water for all road crews. (Finding 13) J. DOT establish responsible and effective security measures to ensure that facilities, materials and equipment are secure from theft, pilferage, and vandalism (Finding 14, 15) K. DOT assume responsibility for minor yard maintenance, such as replacement of security lighting. (Finding 15) L. DOT direct Yard Supervisors to ensure that grounds are maintained in clean and orderly conditions and that alcohol not be brought on County premises. Recycle empty containers promptly. (Finding 16) M. DOT ensure that accident reports include details from follow-up investigations as well as in-depth treatment of the causes of accidents and suggestions for training on causes and prevention of such accidents (Finding 18) N. DOT use OSHA forms to report accidents. (Finding 19) O. DOT train employees to fill out accident report forms completely and accurately. (Findings 18, 20) P. DOT crew supervisors and the Safety Officer discuss accidents and accident prevention as regular topics at all safety meetings. (Finding 20) Q. DOT Safety Coordinator be an employee of the County Risk Manager. (Finding 21) R. DOT Safety Coordinator give accident reports to the County Risk Manager. (Finding 22) S. DOT establish a comprehensive training program for equipment operators. (Finding 23) T. DOT step up efforts to fill all funded positions. (Finding 26) U. When job openings occur, DOT follow the procedures and not allow supervisors to forward names to Human Resources. (Findings 27, 28) V. The Director make the final determination on all hiring decisions based on non-arbitrary factors. (Finding 29) W. DOT collaborate with Human Resources to create means of increasing the proportion of women and minorities hired. (Finding 30) X. DOT follow County policies and procedures regarding sexual harassment. (Finding 31) Y. DOT not suspend an employee for drug use unless and until reliable testing has proven such use beyond any doubt. DOT place employees testing positive on administrative leave until the issue is resolved. (Findings 32–34) Comment The morale of the road crews is low because of low pay, arbitrary decisions on job assignment, frequent loss of time due to the need to travel to toilet facilities, and work stoppage due to shortage of road crew members. The Grand Jury commends the many DOT personnel, who despite low morale and often inadequate funding and old equipment, perform their jobs efficiently and safely, with little turnover of personnel. Response Required Mendocino County Board of Supervisors Response Requested Department of Transportation Director Human Resources Department Director

R14

Equipment yards County-wide and some materials and fuel lockers remain unlocked during the day when no DOT personnel are on the premises. Yards are susceptible to theft, pilferage, and vandalism.

R34

Test results showing false positive or tainted by prescription medication have in the past led to loss of work and the necessity for payment of back wages for employees innocent of illegal drug use. Recommendations A. The DOT Director ensure that supervisory personnel receive training in modern, collaborative management practices. (Finding 2) B. The DOT Director ensure that top managers consult line staff before making decisions about issues, needs, and projects. (Finding 4) C. The DOT Director ensure that managers and supervisors receive training regarding Recommendation B. (Finding 4) D. The DOT develop and implement written policies and procedures for responding to citizen and employee complaints. (Finding 5) E. DOT refer to its equipment use and maintenance records, including information on hours of use, repair history, downtime, maintenance records and estimated useful life, to establish a 10-year equipment replacement schedule and a system of procurement for new equipment needed. (Findings 6 – 9, 11) F. Upper management and supervisors rely on the Equipment Supervisor for information concerning equipment maintenance repair and replacement needs. (Finding 7) G. BOS give DOT authorization and budget support to establish and maintain a capital reserve fund dedicated to replacing outdated equipment and procuring new equipment as appropriate. (Findings 6, 9, 10, 11) H. DOT provide portable toilet facilities in accordance with CalOSHA regulations for use by road crews when nearby facilities are not available (Finding 12) I. In accordance with CalOSHA regulations, DOT provide potable drinking water for all road crews. (Finding 13) J. DOT establish responsible and effective security measures to ensure that facilities, materials and equipment are secure from theft, pilferage, and vandalism (Finding 14, 15) K. DOT assume responsibility for minor yard maintenance, such as replacement of security lighting. (Finding 15) L. DOT direct Yard Supervisors to ensure that grounds are maintained in clean and orderly conditions and that alcohol not be brought on County premises. Recycle empty containers promptly. (Finding 16) M. DOT ensure that accident reports include details from follow-up investigations as well as in-depth treatment of the causes of accidents and suggestions for training on causes and prevention of such accidents (Finding 18) N. DOT use OSHA forms to report accidents. (Finding 19) O. DOT train employees to fill out accident report forms completely and accurately. (Findings 18, 20) P. DOT crew supervisors and the Safety Officer discuss accidents and accident prevention as regular topics at all safety meetings. (Finding 20) Q. DOT Safety Coordinator be an employee of the County Risk Manager. (Finding 21) R. DOT Safety Coordinator give accident reports to the County Risk Manager. (Finding 22) S. DOT establish a comprehensive training program for equipment operators. (Finding 23) T. DOT step up efforts to fill all funded positions. (Finding 26) U. When job openings occur, DOT follow the procedures and not allow supervisors to forward names to Human Resources. (Findings 27, 28) V. The Director make the final determination on all hiring decisions based on non-arbitrary factors. (Finding 29) W. DOT collaborate with Human Resources to create means of increasing the proportion of women and minorities hired. (Finding 30) X. DOT follow County policies and procedures regarding sexual harassment. (Finding 31) Y. DOT not suspend an employee for drug use unless and until reliable testing has proven such use beyond any doubt. DOT place employees testing positive on administrative leave until the issue is resolved. (Findings 32–34) Comment The morale of the road crews is low because of low pay, arbitrary decisions on job assignment, frequent loss of time due to the need to travel to toilet facilities, and work stoppage due to shortage of road crew members. The Grand Jury commends the many DOT personnel, who despite low morale and often inadequate funding and old equipment, perform their jobs efficiently and safely, with little turnover of personnel. Response Required Mendocino County Board of Supervisors Response Requested Department of Transportation Director Human Resources Department Director

R15

The County Department Building and Grounds maintains physical facilities at DOT yards. Many security lights at the yards are non- functional.

R34

Test results showing false positive or tainted by prescription medication have in the past led to loss of work and the necessity for payment of back wages for employees innocent of illegal drug use. Recommendations A. The DOT Director ensure that supervisory personnel receive training in modern, collaborative management practices. (Finding 2) B. The DOT Director ensure that top managers consult line staff before making decisions about issues, needs, and projects. (Finding 4) C. The DOT Director ensure that managers and supervisors receive training regarding Recommendation B. (Finding 4) D. The DOT develop and implement written policies and procedures for responding to citizen and employee complaints. (Finding 5) E. DOT refer to its equipment use and maintenance records, including information on hours of use, repair history, downtime, maintenance records and estimated useful life, to establish a 10-year equipment replacement schedule and a system of procurement for new equipment needed. (Findings 6 – 9, 11) F. Upper management and supervisors rely on the Equipment Supervisor for information concerning equipment maintenance repair and replacement needs. (Finding 7) G. BOS give DOT authorization and budget support to establish and maintain a capital reserve fund dedicated to replacing outdated equipment and procuring new equipment as appropriate. (Findings 6, 9, 10, 11) H. DOT provide portable toilet facilities in accordance with CalOSHA regulations for use by road crews when nearby facilities are not available (Finding 12) I. In accordance with CalOSHA regulations, DOT provide potable drinking water for all road crews. (Finding 13) J. DOT establish responsible and effective security measures to ensure that facilities, materials and equipment are secure from theft, pilferage, and vandalism (Finding 14, 15) K. DOT assume responsibility for minor yard maintenance, such as replacement of security lighting. (Finding 15) L. DOT direct Yard Supervisors to ensure that grounds are maintained in clean and orderly conditions and that alcohol not be brought on County premises. Recycle empty containers promptly. (Finding 16) M. DOT ensure that accident reports include details from follow-up investigations as well as in-depth treatment of the causes of accidents and suggestions for training on causes and prevention of such accidents (Finding 18) N. DOT use OSHA forms to report accidents. (Finding 19) O. DOT train employees to fill out accident report forms completely and accurately. (Findings 18, 20) P. DOT crew supervisors and the Safety Officer discuss accidents and accident prevention as regular topics at all safety meetings. (Finding 20) Q. DOT Safety Coordinator be an employee of the County Risk Manager. (Finding 21) R. DOT Safety Coordinator give accident reports to the County Risk Manager. (Finding 22) S. DOT establish a comprehensive training program for equipment operators. (Finding 23) T. DOT step up efforts to fill all funded positions. (Finding 26) U. When job openings occur, DOT follow the procedures and not allow supervisors to forward names to Human Resources. (Findings 27, 28) V. The Director make the final determination on all hiring decisions based on non-arbitrary factors. (Finding 29) W. DOT collaborate with Human Resources to create means of increasing the proportion of women and minorities hired. (Finding 30) X. DOT follow County policies and procedures regarding sexual harassment. (Finding 31) Y. DOT not suspend an employee for drug use unless and until reliable testing has proven such use beyond any doubt. DOT place employees testing positive on administrative leave until the issue is resolved. (Findings 32–34) Comment The morale of the road crews is low because of low pay, arbitrary decisions on job assignment, frequent loss of time due to the need to travel to toilet facilities, and work stoppage due to shortage of road crew members. The Grand Jury commends the many DOT personnel, who despite low morale and often inadequate funding and old equipment, perform their jobs efficiently and safely, with little turnover of personnel. Response Required Mendocino County Board of Supervisors Response Requested Department of Transportation Director Human Resources Department Director

R16

Site inspections revealed inadequate buildings and materials storage facilities, spillage of fuel and oil, and poor housekeeping, including overflowing trash receptacles and empty alcoholic beverage cans and bottles in office areas. This gives the perception that alcohol is consumed on the premises. Safety: Reporting and Training

R34

Test results showing false positive or tainted by prescription medication have in the past led to loss of work and the necessity for payment of back wages for employees innocent of illegal drug use. Recommendations A. The DOT Director ensure that supervisory personnel receive training in modern, collaborative management practices. (Finding 2) B. The DOT Director ensure that top managers consult line staff before making decisions about issues, needs, and projects. (Finding 4) C. The DOT Director ensure that managers and supervisors receive training regarding Recommendation B. (Finding 4) D. The DOT develop and implement written policies and procedures for responding to citizen and employee complaints. (Finding 5) E. DOT refer to its equipment use and maintenance records, including information on hours of use, repair history, downtime, maintenance records and estimated useful life, to establish a 10-year equipment replacement schedule and a system of procurement for new equipment needed. (Findings 6 – 9, 11) F. Upper management and supervisors rely on the Equipment Supervisor for information concerning equipment maintenance repair and replacement needs. (Finding 7) G. BOS give DOT authorization and budget support to establish and maintain a capital reserve fund dedicated to replacing outdated equipment and procuring new equipment as appropriate. (Findings 6, 9, 10, 11) H. DOT provide portable toilet facilities in accordance with CalOSHA regulations for use by road crews when nearby facilities are not available (Finding 12) I. In accordance with CalOSHA regulations, DOT provide potable drinking water for all road crews. (Finding 13) J. DOT establish responsible and effective security measures to ensure that facilities, materials and equipment are secure from theft, pilferage, and vandalism (Finding 14, 15) K. DOT assume responsibility for minor yard maintenance, such as replacement of security lighting. (Finding 15) L. DOT direct Yard Supervisors to ensure that grounds are maintained in clean and orderly conditions and that alcohol not be brought on County premises. Recycle empty containers promptly. (Finding 16) M. DOT ensure that accident reports include details from follow-up investigations as well as in-depth treatment of the causes of accidents and suggestions for training on causes and prevention of such accidents (Finding 18) N. DOT use OSHA forms to report accidents. (Finding 19) O. DOT train employees to fill out accident report forms completely and accurately. (Findings 18, 20) P. DOT crew supervisors and the Safety Officer discuss accidents and accident prevention as regular topics at all safety meetings. (Finding 20) Q. DOT Safety Coordinator be an employee of the County Risk Manager. (Finding 21) R. DOT Safety Coordinator give accident reports to the County Risk Manager. (Finding 22) S. DOT establish a comprehensive training program for equipment operators. (Finding 23) T. DOT step up efforts to fill all funded positions. (Finding 26) U. When job openings occur, DOT follow the procedures and not allow supervisors to forward names to Human Resources. (Findings 27, 28) V. The Director make the final determination on all hiring decisions based on non-arbitrary factors. (Finding 29) W. DOT collaborate with Human Resources to create means of increasing the proportion of women and minorities hired. (Finding 30) X. DOT follow County policies and procedures regarding sexual harassment. (Finding 31) Y. DOT not suspend an employee for drug use unless and until reliable testing has proven such use beyond any doubt. DOT place employees testing positive on administrative leave until the issue is resolved. (Findings 32–34) Comment The morale of the road crews is low because of low pay, arbitrary decisions on job assignment, frequent loss of time due to the need to travel to toilet facilities, and work stoppage due to shortage of road crew members. The Grand Jury commends the many DOT personnel, who despite low morale and often inadequate funding and old equipment, perform their jobs efficiently and safely, with little turnover of personnel. Response Required Mendocino County Board of Supervisors Response Requested Department of Transportation Director Human Resources Department Director

R17

DOT experienced fatal employee accidents involving equipment in 1984 and 1991. Reports for these accidents included no recommendation for prevention of further such accidents.

R18

Accident reports for 2000 (66) and 2001 (76) do not meet common requirements for accident reports. They lack details about the cause of accident and possible accident prevention and reference to any follow-up investigation. In many reports reviewed, sections were left blank.

R34

Test results showing false positive or tainted by prescription medication have in the past led to loss of work and the necessity for payment of back wages for employees innocent of illegal drug use. Recommendations A. The DOT Director ensure that supervisory personnel receive training in modern, collaborative management practices. (Finding 2) B. The DOT Director ensure that top managers consult line staff before making decisions about issues, needs, and projects. (Finding 4) C. The DOT Director ensure that managers and supervisors receive training regarding Recommendation B. (Finding 4) D. The DOT develop and implement written policies and procedures for responding to citizen and employee complaints. (Finding 5) E. DOT refer to its equipment use and maintenance records, including information on hours of use, repair history, downtime, maintenance records and estimated useful life, to establish a 10-year equipment replacement schedule and a system of procurement for new equipment needed. (Findings 6 – 9, 11) F. Upper management and supervisors rely on the Equipment Supervisor for information concerning equipment maintenance repair and replacement needs. (Finding 7) G. BOS give DOT authorization and budget support to establish and maintain a capital reserve fund dedicated to replacing outdated equipment and procuring new equipment as appropriate. (Findings 6, 9, 10, 11) H. DOT provide portable toilet facilities in accordance with CalOSHA regulations for use by road crews when nearby facilities are not available (Finding 12) I. In accordance with CalOSHA regulations, DOT provide potable drinking water for all road crews. (Finding 13) J. DOT establish responsible and effective security measures to ensure that facilities, materials and equipment are secure from theft, pilferage, and vandalism (Finding 14, 15) K. DOT assume responsibility for minor yard maintenance, such as replacement of security lighting. (Finding 15) L. DOT direct Yard Supervisors to ensure that grounds are maintained in clean and orderly conditions and that alcohol not be brought on County premises. Recycle empty containers promptly. (Finding 16) M. DOT ensure that accident reports include details from follow-up investigations as well as in-depth treatment of the causes of accidents and suggestions for training on causes and prevention of such accidents (Finding 18) N. DOT use OSHA forms to report accidents. (Finding 19) O. DOT train employees to fill out accident report forms completely and accurately. (Findings 18, 20) P. DOT crew supervisors and the Safety Officer discuss accidents and accident prevention as regular topics at all safety meetings. (Finding 20) Q. DOT Safety Coordinator be an employee of the County Risk Manager. (Finding 21) R. DOT Safety Coordinator give accident reports to the County Risk Manager. (Finding 22) S. DOT establish a comprehensive training program for equipment operators. (Finding 23) T. DOT step up efforts to fill all funded positions. (Finding 26) U. When job openings occur, DOT follow the procedures and not allow supervisors to forward names to Human Resources. (Findings 27, 28) V. The Director make the final determination on all hiring decisions based on non-arbitrary factors. (Finding 29) W. DOT collaborate with Human Resources to create means of increasing the proportion of women and minorities hired. (Finding 30) X. DOT follow County policies and procedures regarding sexual harassment. (Finding 31) Y. DOT not suspend an employee for drug use unless and until reliable testing has proven such use beyond any doubt. DOT place employees testing positive on administrative leave until the issue is resolved. (Findings 32–34) Comment The morale of the road crews is low because of low pay, arbitrary decisions on job assignment, frequent loss of time due to the need to travel to toilet facilities, and work stoppage due to shortage of road crew members. The Grand Jury commends the many DOT personnel, who despite low morale and often inadequate funding and old equipment, perform their jobs efficiently and safely, with little turnover of personnel. Response Required Mendocino County Board of Supervisors Response Requested Department of Transportation Director Human Resources Department Director

R19

The DOT does not use “Employer’s Report of Occupational Injury or Illness” Form 5020, Rev.6 as required by Penal Code 14004. Until recently, DOT used a DOT form for reporting accidents. Currently, DOT is using a standard County form for reporting accidents.

R34

Test results showing false positive or tainted by prescription medication have in the past led to loss of work and the necessity for payment of back wages for employees innocent of illegal drug use. Recommendations A. The DOT Director ensure that supervisory personnel receive training in modern, collaborative management practices. (Finding 2) B. The DOT Director ensure that top managers consult line staff before making decisions about issues, needs, and projects. (Finding 4) C. The DOT Director ensure that managers and supervisors receive training regarding Recommendation B. (Finding 4) D. The DOT develop and implement written policies and procedures for responding to citizen and employee complaints. (Finding 5) E. DOT refer to its equipment use and maintenance records, including information on hours of use, repair history, downtime, maintenance records and estimated useful life, to establish a 10-year equipment replacement schedule and a system of procurement for new equipment needed. (Findings 6 – 9, 11) F. Upper management and supervisors rely on the Equipment Supervisor for information concerning equipment maintenance repair and replacement needs. (Finding 7) G. BOS give DOT authorization and budget support to establish and maintain a capital reserve fund dedicated to replacing outdated equipment and procuring new equipment as appropriate. (Findings 6, 9, 10, 11) H. DOT provide portable toilet facilities in accordance with CalOSHA regulations for use by road crews when nearby facilities are not available (Finding 12) I. In accordance with CalOSHA regulations, DOT provide potable drinking water for all road crews. (Finding 13) J. DOT establish responsible and effective security measures to ensure that facilities, materials and equipment are secure from theft, pilferage, and vandalism (Finding 14, 15) K. DOT assume responsibility for minor yard maintenance, such as replacement of security lighting. (Finding 15) L. DOT direct Yard Supervisors to ensure that grounds are maintained in clean and orderly conditions and that alcohol not be brought on County premises. Recycle empty containers promptly. (Finding 16) M. DOT ensure that accident reports include details from follow-up investigations as well as in-depth treatment of the causes of accidents and suggestions for training on causes and prevention of such accidents (Finding 18) N. DOT use OSHA forms to report accidents. (Finding 19) O. DOT train employees to fill out accident report forms completely and accurately. (Findings 18, 20) P. DOT crew supervisors and the Safety Officer discuss accidents and accident prevention as regular topics at all safety meetings. (Finding 20) Q. DOT Safety Coordinator be an employee of the County Risk Manager. (Finding 21) R. DOT Safety Coordinator give accident reports to the County Risk Manager. (Finding 22) S. DOT establish a comprehensive training program for equipment operators. (Finding 23) T. DOT step up efforts to fill all funded positions. (Finding 26) U. When job openings occur, DOT follow the procedures and not allow supervisors to forward names to Human Resources. (Findings 27, 28) V. The Director make the final determination on all hiring decisions based on non-arbitrary factors. (Finding 29) W. DOT collaborate with Human Resources to create means of increasing the proportion of women and minorities hired. (Finding 30) X. DOT follow County policies and procedures regarding sexual harassment. (Finding 31) Y. DOT not suspend an employee for drug use unless and until reliable testing has proven such use beyond any doubt. DOT place employees testing positive on administrative leave until the issue is resolved. (Findings 32–34) Comment The morale of the road crews is low because of low pay, arbitrary decisions on job assignment, frequent loss of time due to the need to travel to toilet facilities, and work stoppage due to shortage of road crew members. The Grand Jury commends the many DOT personnel, who despite low morale and often inadequate funding and old equipment, perform their jobs efficiently and safely, with little turnover of personnel. Response Required Mendocino County Board of Supervisors Response Requested Department of Transportation Director Human Resources Department Director

R20

Crews take part in CalOSHA required “tailgate” safety meetings about once every ten days or two weeks. Crew supervisors or sometimes the DOT Safety Coordinator conducts those meetings. Employees reported receiving inadequate review or discussion of accidents or prevention at the “tailgate” meetings.

R34

Test results showing false positive or tainted by prescription medication have in the past led to loss of work and the necessity for payment of back wages for employees innocent of illegal drug use. Recommendations A. The DOT Director ensure that supervisory personnel receive training in modern, collaborative management practices. (Finding 2) B. The DOT Director ensure that top managers consult line staff before making decisions about issues, needs, and projects. (Finding 4) C. The DOT Director ensure that managers and supervisors receive training regarding Recommendation B. (Finding 4) D. The DOT develop and implement written policies and procedures for responding to citizen and employee complaints. (Finding 5) E. DOT refer to its equipment use and maintenance records, including information on hours of use, repair history, downtime, maintenance records and estimated useful life, to establish a 10-year equipment replacement schedule and a system of procurement for new equipment needed. (Findings 6 – 9, 11) F. Upper management and supervisors rely on the Equipment Supervisor for information concerning equipment maintenance repair and replacement needs. (Finding 7) G. BOS give DOT authorization and budget support to establish and maintain a capital reserve fund dedicated to replacing outdated equipment and procuring new equipment as appropriate. (Findings 6, 9, 10, 11) H. DOT provide portable toilet facilities in accordance with CalOSHA regulations for use by road crews when nearby facilities are not available (Finding 12) I. In accordance with CalOSHA regulations, DOT provide potable drinking water for all road crews. (Finding 13) J. DOT establish responsible and effective security measures to ensure that facilities, materials and equipment are secure from theft, pilferage, and vandalism (Finding 14, 15) K. DOT assume responsibility for minor yard maintenance, such as replacement of security lighting. (Finding 15) L. DOT direct Yard Supervisors to ensure that grounds are maintained in clean and orderly conditions and that alcohol not be brought on County premises. Recycle empty containers promptly. (Finding 16) M. DOT ensure that accident reports include details from follow-up investigations as well as in-depth treatment of the causes of accidents and suggestions for training on causes and prevention of such accidents (Finding 18) N. DOT use OSHA forms to report accidents. (Finding 19) O. DOT train employees to fill out accident report forms completely and accurately. (Findings 18, 20) P. DOT crew supervisors and the Safety Officer discuss accidents and accident prevention as regular topics at all safety meetings. (Finding 20) Q. DOT Safety Coordinator be an employee of the County Risk Manager. (Finding 21) R. DOT Safety Coordinator give accident reports to the County Risk Manager. (Finding 22) S. DOT establish a comprehensive training program for equipment operators. (Finding 23) T. DOT step up efforts to fill all funded positions. (Finding 26) U. When job openings occur, DOT follow the procedures and not allow supervisors to forward names to Human Resources. (Findings 27, 28) V. The Director make the final determination on all hiring decisions based on non-arbitrary factors. (Finding 29) W. DOT collaborate with Human Resources to create means of increasing the proportion of women and minorities hired. (Finding 30) X. DOT follow County policies and procedures regarding sexual harassment. (Finding 31) Y. DOT not suspend an employee for drug use unless and until reliable testing has proven such use beyond any doubt. DOT place employees testing positive on administrative leave until the issue is resolved. (Findings 32–34) Comment The morale of the road crews is low because of low pay, arbitrary decisions on job assignment, frequent loss of time due to the need to travel to toilet facilities, and work stoppage due to shortage of road crew members. The Grand Jury commends the many DOT personnel, who despite low morale and often inadequate funding and old equipment, perform their jobs efficiently and safely, with little turnover of personnel. Response Required Mendocino County Board of Supervisors Response Requested Department of Transportation Director Human Resources Department Director

R21

The Safety Coordinator is a DOT employee and is not a disinterested third party.

R34

Test results showing false positive or tainted by prescription medication have in the past led to loss of work and the necessity for payment of back wages for employees innocent of illegal drug use. Recommendations A. The DOT Director ensure that supervisory personnel receive training in modern, collaborative management practices. (Finding 2) B. The DOT Director ensure that top managers consult line staff before making decisions about issues, needs, and projects. (Finding 4) C. The DOT Director ensure that managers and supervisors receive training regarding Recommendation B. (Finding 4) D. The DOT develop and implement written policies and procedures for responding to citizen and employee complaints. (Finding 5) E. DOT refer to its equipment use and maintenance records, including information on hours of use, repair history, downtime, maintenance records and estimated useful life, to establish a 10-year equipment replacement schedule and a system of procurement for new equipment needed. (Findings 6 – 9, 11) F. Upper management and supervisors rely on the Equipment Supervisor for information concerning equipment maintenance repair and replacement needs. (Finding 7) G. BOS give DOT authorization and budget support to establish and maintain a capital reserve fund dedicated to replacing outdated equipment and procuring new equipment as appropriate. (Findings 6, 9, 10, 11) H. DOT provide portable toilet facilities in accordance with CalOSHA regulations for use by road crews when nearby facilities are not available (Finding 12) I. In accordance with CalOSHA regulations, DOT provide potable drinking water for all road crews. (Finding 13) J. DOT establish responsible and effective security measures to ensure that facilities, materials and equipment are secure from theft, pilferage, and vandalism (Finding 14, 15) K. DOT assume responsibility for minor yard maintenance, such as replacement of security lighting. (Finding 15) L. DOT direct Yard Supervisors to ensure that grounds are maintained in clean and orderly conditions and that alcohol not be brought on County premises. Recycle empty containers promptly. (Finding 16) M. DOT ensure that accident reports include details from follow-up investigations as well as in-depth treatment of the causes of accidents and suggestions for training on causes and prevention of such accidents (Finding 18) N. DOT use OSHA forms to report accidents. (Finding 19) O. DOT train employees to fill out accident report forms completely and accurately. (Findings 18, 20) P. DOT crew supervisors and the Safety Officer discuss accidents and accident prevention as regular topics at all safety meetings. (Finding 20) Q. DOT Safety Coordinator be an employee of the County Risk Manager. (Finding 21) R. DOT Safety Coordinator give accident reports to the County Risk Manager. (Finding 22) S. DOT establish a comprehensive training program for equipment operators. (Finding 23) T. DOT step up efforts to fill all funded positions. (Finding 26) U. When job openings occur, DOT follow the procedures and not allow supervisors to forward names to Human Resources. (Findings 27, 28) V. The Director make the final determination on all hiring decisions based on non-arbitrary factors. (Finding 29) W. DOT collaborate with Human Resources to create means of increasing the proportion of women and minorities hired. (Finding 30) X. DOT follow County policies and procedures regarding sexual harassment. (Finding 31) Y. DOT not suspend an employee for drug use unless and until reliable testing has proven such use beyond any doubt. DOT place employees testing positive on administrative leave until the issue is resolved. (Findings 32–34) Comment The morale of the road crews is low because of low pay, arbitrary decisions on job assignment, frequent loss of time due to the need to travel to toilet facilities, and work stoppage due to shortage of road crew members. The Grand Jury commends the many DOT personnel, who despite low morale and often inadequate funding and old equipment, perform their jobs efficiently and safely, with little turnover of personnel. Response Required Mendocino County Board of Supervisors Response Requested Department of Transportation Director Human Resources Department Director

R22

The Safety Coordinator does not give accident reports to the County Risk Manager.

R34

Test results showing false positive or tainted by prescription medication have in the past led to loss of work and the necessity for payment of back wages for employees innocent of illegal drug use. Recommendations A. The DOT Director ensure that supervisory personnel receive training in modern, collaborative management practices. (Finding 2) B. The DOT Director ensure that top managers consult line staff before making decisions about issues, needs, and projects. (Finding 4) C. The DOT Director ensure that managers and supervisors receive training regarding Recommendation B. (Finding 4) D. The DOT develop and implement written policies and procedures for responding to citizen and employee complaints. (Finding 5) E. DOT refer to its equipment use and maintenance records, including information on hours of use, repair history, downtime, maintenance records and estimated useful life, to establish a 10-year equipment replacement schedule and a system of procurement for new equipment needed. (Findings 6 – 9, 11) F. Upper management and supervisors rely on the Equipment Supervisor for information concerning equipment maintenance repair and replacement needs. (Finding 7) G. BOS give DOT authorization and budget support to establish and maintain a capital reserve fund dedicated to replacing outdated equipment and procuring new equipment as appropriate. (Findings 6, 9, 10, 11) H. DOT provide portable toilet facilities in accordance with CalOSHA regulations for use by road crews when nearby facilities are not available (Finding 12) I. In accordance with CalOSHA regulations, DOT provide potable drinking water for all road crews. (Finding 13) J. DOT establish responsible and effective security measures to ensure that facilities, materials and equipment are secure from theft, pilferage, and vandalism (Finding 14, 15) K. DOT assume responsibility for minor yard maintenance, such as replacement of security lighting. (Finding 15) L. DOT direct Yard Supervisors to ensure that grounds are maintained in clean and orderly conditions and that alcohol not be brought on County premises. Recycle empty containers promptly. (Finding 16) M. DOT ensure that accident reports include details from follow-up investigations as well as in-depth treatment of the causes of accidents and suggestions for training on causes and prevention of such accidents (Finding 18) N. DOT use OSHA forms to report accidents. (Finding 19) O. DOT train employees to fill out accident report forms completely and accurately. (Findings 18, 20) P. DOT crew supervisors and the Safety Officer discuss accidents and accident prevention as regular topics at all safety meetings. (Finding 20) Q. DOT Safety Coordinator be an employee of the County Risk Manager. (Finding 21) R. DOT Safety Coordinator give accident reports to the County Risk Manager. (Finding 22) S. DOT establish a comprehensive training program for equipment operators. (Finding 23) T. DOT step up efforts to fill all funded positions. (Finding 26) U. When job openings occur, DOT follow the procedures and not allow supervisors to forward names to Human Resources. (Findings 27, 28) V. The Director make the final determination on all hiring decisions based on non-arbitrary factors. (Finding 29) W. DOT collaborate with Human Resources to create means of increasing the proportion of women and minorities hired. (Finding 30) X. DOT follow County policies and procedures regarding sexual harassment. (Finding 31) Y. DOT not suspend an employee for drug use unless and until reliable testing has proven such use beyond any doubt. DOT place employees testing positive on administrative leave until the issue is resolved. (Findings 32–34) Comment The morale of the road crews is low because of low pay, arbitrary decisions on job assignment, frequent loss of time due to the need to travel to toilet facilities, and work stoppage due to shortage of road crew members. The Grand Jury commends the many DOT personnel, who despite low morale and often inadequate funding and old equipment, perform their jobs efficiently and safely, with little turnover of personnel. Response Required Mendocino County Board of Supervisors Response Requested Department of Transportation Director Human Resources Department Director

R23

While new operators receive hands-on training on equipment from experienced operators, there is no formal, classroom training such as might take place in a comprehensive apprenticeship program.

R34

Test results showing false positive or tainted by prescription medication have in the past led to loss of work and the necessity for payment of back wages for employees innocent of illegal drug use. Recommendations A. The DOT Director ensure that supervisory personnel receive training in modern, collaborative management practices. (Finding 2) B. The DOT Director ensure that top managers consult line staff before making decisions about issues, needs, and projects. (Finding 4) C. The DOT Director ensure that managers and supervisors receive training regarding Recommendation B. (Finding 4) D. The DOT develop and implement written policies and procedures for responding to citizen and employee complaints. (Finding 5) E. DOT refer to its equipment use and maintenance records, including information on hours of use, repair history, downtime, maintenance records and estimated useful life, to establish a 10-year equipment replacement schedule and a system of procurement for new equipment needed. (Findings 6 – 9, 11) F. Upper management and supervisors rely on the Equipment Supervisor for information concerning equipment maintenance repair and replacement needs. (Finding 7) G. BOS give DOT authorization and budget support to establish and maintain a capital reserve fund dedicated to replacing outdated equipment and procuring new equipment as appropriate. (Findings 6, 9, 10, 11) H. DOT provide portable toilet facilities in accordance with CalOSHA regulations for use by road crews when nearby facilities are not available (Finding 12) I. In accordance with CalOSHA regulations, DOT provide potable drinking water for all road crews. (Finding 13) J. DOT establish responsible and effective security measures to ensure that facilities, materials and equipment are secure from theft, pilferage, and vandalism (Finding 14, 15) K. DOT assume responsibility for minor yard maintenance, such as replacement of security lighting. (Finding 15) L. DOT direct Yard Supervisors to ensure that grounds are maintained in clean and orderly conditions and that alcohol not be brought on County premises. Recycle empty containers promptly. (Finding 16) M. DOT ensure that accident reports include details from follow-up investigations as well as in-depth treatment of the causes of accidents and suggestions for training on causes and prevention of such accidents (Finding 18) N. DOT use OSHA forms to report accidents. (Finding 19) O. DOT train employees to fill out accident report forms completely and accurately. (Findings 18, 20) P. DOT crew supervisors and the Safety Officer discuss accidents and accident prevention as regular topics at all safety meetings. (Finding 20) Q. DOT Safety Coordinator be an employee of the County Risk Manager. (Finding 21) R. DOT Safety Coordinator give accident reports to the County Risk Manager. (Finding 22) S. DOT establish a comprehensive training program for equipment operators. (Finding 23) T. DOT step up efforts to fill all funded positions. (Finding 26) U. When job openings occur, DOT follow the procedures and not allow supervisors to forward names to Human Resources. (Findings 27, 28) V. The Director make the final determination on all hiring decisions based on non-arbitrary factors. (Finding 29) W. DOT collaborate with Human Resources to create means of increasing the proportion of women and minorities hired. (Finding 30) X. DOT follow County policies and procedures regarding sexual harassment. (Finding 31) Y. DOT not suspend an employee for drug use unless and until reliable testing has proven such use beyond any doubt. DOT place employees testing positive on administrative leave until the issue is resolved. (Findings 32–34) Comment The morale of the road crews is low because of low pay, arbitrary decisions on job assignment, frequent loss of time due to the need to travel to toilet facilities, and work stoppage due to shortage of road crew members. The Grand Jury commends the many DOT personnel, who despite low morale and often inadequate funding and old equipment, perform their jobs efficiently and safely, with little turnover of personnel. Response Required Mendocino County Board of Supervisors Response Requested Department of Transportation Director Human Resources Department Director

R24

DOT employees are Service Employees International Union (SIEU) members.

R25

The SEIU does not have an apprentice program. Personnel Policies

R26

DOT is allotted 119 road crew workers. In April 2002, 101 positions were filled, with applications for 12 positions being processed.

R34

Test results showing false positive or tainted by prescription medication have in the past led to loss of work and the necessity for payment of back wages for employees innocent of illegal drug use. Recommendations A. The DOT Director ensure that supervisory personnel receive training in modern, collaborative management practices. (Finding 2) B. The DOT Director ensure that top managers consult line staff before making decisions about issues, needs, and projects. (Finding 4) C. The DOT Director ensure that managers and supervisors receive training regarding Recommendation B. (Finding 4) D. The DOT develop and implement written policies and procedures for responding to citizen and employee complaints. (Finding 5) E. DOT refer to its equipment use and maintenance records, including information on hours of use, repair history, downtime, maintenance records and estimated useful life, to establish a 10-year equipment replacement schedule and a system of procurement for new equipment needed. (Findings 6 – 9, 11) F. Upper management and supervisors rely on the Equipment Supervisor for information concerning equipment maintenance repair and replacement needs. (Finding 7) G. BOS give DOT authorization and budget support to establish and maintain a capital reserve fund dedicated to replacing outdated equipment and procuring new equipment as appropriate. (Findings 6, 9, 10, 11) H. DOT provide portable toilet facilities in accordance with CalOSHA regulations for use by road crews when nearby facilities are not available (Finding 12) I. In accordance with CalOSHA regulations, DOT provide potable drinking water for all road crews. (Finding 13) J. DOT establish responsible and effective security measures to ensure that facilities, materials and equipment are secure from theft, pilferage, and vandalism (Finding 14, 15) K. DOT assume responsibility for minor yard maintenance, such as replacement of security lighting. (Finding 15) L. DOT direct Yard Supervisors to ensure that grounds are maintained in clean and orderly conditions and that alcohol not be brought on County premises. Recycle empty containers promptly. (Finding 16) M. DOT ensure that accident reports include details from follow-up investigations as well as in-depth treatment of the causes of accidents and suggestions for training on causes and prevention of such accidents (Finding 18) N. DOT use OSHA forms to report accidents. (Finding 19) O. DOT train employees to fill out accident report forms completely and accurately. (Findings 18, 20) P. DOT crew supervisors and the Safety Officer discuss accidents and accident prevention as regular topics at all safety meetings. (Finding 20) Q. DOT Safety Coordinator be an employee of the County Risk Manager. (Finding 21) R. DOT Safety Coordinator give accident reports to the County Risk Manager. (Finding 22) S. DOT establish a comprehensive training program for equipment operators. (Finding 23) T. DOT step up efforts to fill all funded positions. (Finding 26) U. When job openings occur, DOT follow the procedures and not allow supervisors to forward names to Human Resources. (Findings 27, 28) V. The Director make the final determination on all hiring decisions based on non-arbitrary factors. (Finding 29) W. DOT collaborate with Human Resources to create means of increasing the proportion of women and minorities hired. (Finding 30) X. DOT follow County policies and procedures regarding sexual harassment. (Finding 31) Y. DOT not suspend an employee for drug use unless and until reliable testing has proven such use beyond any doubt. DOT place employees testing positive on administrative leave until the issue is resolved. (Findings 32–34) Comment The morale of the road crews is low because of low pay, arbitrary decisions on job assignment, frequent loss of time due to the need to travel to toilet facilities, and work stoppage due to shortage of road crew members. The Grand Jury commends the many DOT personnel, who despite low morale and often inadequate funding and old equipment, perform their jobs efficiently and safely, with little turnover of personnel. Response Required Mendocino County Board of Supervisors Response Requested Department of Transportation Director Human Resources Department Director

R27

The process for filling positions, either by new hire, transfer, or promotion, which takes an average of three to four months, is as follows, except where the DOT Director initiates transfers: (cid:53) DOT has an opening; (cid:53) DOT sends a “Request to Fill” to Human Resources (HR); (cid:53) HR advertises the opening (including posting at DOT sites, screens applications, administers a written test, and provides DOT with a list of those who have passed; (cid:53) DOT, with help from HR, schedules a performance test; (cid:53) DOT and HR obtain outside evaluations, which HR evaluates, along with test scores and added points (veterans, etc.); (cid:53) HR establishes an eligibility list for the specific position and gives that to DOT; (cid:53) DOT sets up interviews with the area foreman who selects from the list; (cid:53) DOT Director gives final approval for the hire.

R34

Test results showing false positive or tainted by prescription medication have in the past led to loss of work and the necessity for payment of back wages for employees innocent of illegal drug use. Recommendations A. The DOT Director ensure that supervisory personnel receive training in modern, collaborative management practices. (Finding 2) B. The DOT Director ensure that top managers consult line staff before making decisions about issues, needs, and projects. (Finding 4) C. The DOT Director ensure that managers and supervisors receive training regarding Recommendation B. (Finding 4) D. The DOT develop and implement written policies and procedures for responding to citizen and employee complaints. (Finding 5) E. DOT refer to its equipment use and maintenance records, including information on hours of use, repair history, downtime, maintenance records and estimated useful life, to establish a 10-year equipment replacement schedule and a system of procurement for new equipment needed. (Findings 6 – 9, 11) F. Upper management and supervisors rely on the Equipment Supervisor for information concerning equipment maintenance repair and replacement needs. (Finding 7) G. BOS give DOT authorization and budget support to establish and maintain a capital reserve fund dedicated to replacing outdated equipment and procuring new equipment as appropriate. (Findings 6, 9, 10, 11) H. DOT provide portable toilet facilities in accordance with CalOSHA regulations for use by road crews when nearby facilities are not available (Finding 12) I. In accordance with CalOSHA regulations, DOT provide potable drinking water for all road crews. (Finding 13) J. DOT establish responsible and effective security measures to ensure that facilities, materials and equipment are secure from theft, pilferage, and vandalism (Finding 14, 15) K. DOT assume responsibility for minor yard maintenance, such as replacement of security lighting. (Finding 15) L. DOT direct Yard Supervisors to ensure that grounds are maintained in clean and orderly conditions and that alcohol not be brought on County premises. Recycle empty containers promptly. (Finding 16) M. DOT ensure that accident reports include details from follow-up investigations as well as in-depth treatment of the causes of accidents and suggestions for training on causes and prevention of such accidents (Finding 18) N. DOT use OSHA forms to report accidents. (Finding 19) O. DOT train employees to fill out accident report forms completely and accurately. (Findings 18, 20) P. DOT crew supervisors and the Safety Officer discuss accidents and accident prevention as regular topics at all safety meetings. (Finding 20) Q. DOT Safety Coordinator be an employee of the County Risk Manager. (Finding 21) R. DOT Safety Coordinator give accident reports to the County Risk Manager. (Finding 22) S. DOT establish a comprehensive training program for equipment operators. (Finding 23) T. DOT step up efforts to fill all funded positions. (Finding 26) U. When job openings occur, DOT follow the procedures and not allow supervisors to forward names to Human Resources. (Findings 27, 28) V. The Director make the final determination on all hiring decisions based on non-arbitrary factors. (Finding 29) W. DOT collaborate with Human Resources to create means of increasing the proportion of women and minorities hired. (Finding 30) X. DOT follow County policies and procedures regarding sexual harassment. (Finding 31) Y. DOT not suspend an employee for drug use unless and until reliable testing has proven such use beyond any doubt. DOT place employees testing positive on administrative leave until the issue is resolved. (Findings 32–34) Comment The morale of the road crews is low because of low pay, arbitrary decisions on job assignment, frequent loss of time due to the need to travel to toilet facilities, and work stoppage due to shortage of road crew members. The Grand Jury commends the many DOT personnel, who despite low morale and often inadequate funding and old equipment, perform their jobs efficiently and safely, with little turnover of personnel. Response Required Mendocino County Board of Supervisors Response Requested Department of Transportation Director Human Resources Department Director

R28

In violation of the above procedure, DOT supervisors sometimes pre- screen potential employees and send to HR the name(s) of a person(s) the supervisor wants to have included on the list. Then the supervisor hires a person he put on the list.

R29

Historically, the DOT Director has rubber-stamped the foreman’s personnel decisions. The new DOT Director has indicated that he wants to have an increasingly active role in personnel decisions.

R34

Test results showing false positive or tainted by prescription medication have in the past led to loss of work and the necessity for payment of back wages for employees innocent of illegal drug use. Recommendations A. The DOT Director ensure that supervisory personnel receive training in modern, collaborative management practices. (Finding 2) B. The DOT Director ensure that top managers consult line staff before making decisions about issues, needs, and projects. (Finding 4) C. The DOT Director ensure that managers and supervisors receive training regarding Recommendation B. (Finding 4) D. The DOT develop and implement written policies and procedures for responding to citizen and employee complaints. (Finding 5) E. DOT refer to its equipment use and maintenance records, including information on hours of use, repair history, downtime, maintenance records and estimated useful life, to establish a 10-year equipment replacement schedule and a system of procurement for new equipment needed. (Findings 6 – 9, 11) F. Upper management and supervisors rely on the Equipment Supervisor for information concerning equipment maintenance repair and replacement needs. (Finding 7) G. BOS give DOT authorization and budget support to establish and maintain a capital reserve fund dedicated to replacing outdated equipment and procuring new equipment as appropriate. (Findings 6, 9, 10, 11) H. DOT provide portable toilet facilities in accordance with CalOSHA regulations for use by road crews when nearby facilities are not available (Finding 12) I. In accordance with CalOSHA regulations, DOT provide potable drinking water for all road crews. (Finding 13) J. DOT establish responsible and effective security measures to ensure that facilities, materials and equipment are secure from theft, pilferage, and vandalism (Finding 14, 15) K. DOT assume responsibility for minor yard maintenance, such as replacement of security lighting. (Finding 15) L. DOT direct Yard Supervisors to ensure that grounds are maintained in clean and orderly conditions and that alcohol not be brought on County premises. Recycle empty containers promptly. (Finding 16) M. DOT ensure that accident reports include details from follow-up investigations as well as in-depth treatment of the causes of accidents and suggestions for training on causes and prevention of such accidents (Finding 18) N. DOT use OSHA forms to report accidents. (Finding 19) O. DOT train employees to fill out accident report forms completely and accurately. (Findings 18, 20) P. DOT crew supervisors and the Safety Officer discuss accidents and accident prevention as regular topics at all safety meetings. (Finding 20) Q. DOT Safety Coordinator be an employee of the County Risk Manager. (Finding 21) R. DOT Safety Coordinator give accident reports to the County Risk Manager. (Finding 22) S. DOT establish a comprehensive training program for equipment operators. (Finding 23) T. DOT step up efforts to fill all funded positions. (Finding 26) U. When job openings occur, DOT follow the procedures and not allow supervisors to forward names to Human Resources. (Findings 27, 28) V. The Director make the final determination on all hiring decisions based on non-arbitrary factors. (Finding 29) W. DOT collaborate with Human Resources to create means of increasing the proportion of women and minorities hired. (Finding 30) X. DOT follow County policies and procedures regarding sexual harassment. (Finding 31) Y. DOT not suspend an employee for drug use unless and until reliable testing has proven such use beyond any doubt. DOT place employees testing positive on administrative leave until the issue is resolved. (Findings 32–34) Comment The morale of the road crews is low because of low pay, arbitrary decisions on job assignment, frequent loss of time due to the need to travel to toilet facilities, and work stoppage due to shortage of road crew members. The Grand Jury commends the many DOT personnel, who despite low morale and often inadequate funding and old equipment, perform their jobs efficiently and safely, with little turnover of personnel. Response Required Mendocino County Board of Supervisors Response Requested Department of Transportation Director Human Resources Department Director

R30

Less than one percent of road crew workers are women or minorities, which leads to the perception that DOT hiring practices discriminate against women and minorities.

R34

Test results showing false positive or tainted by prescription medication have in the past led to loss of work and the necessity for payment of back wages for employees innocent of illegal drug use. Recommendations A. The DOT Director ensure that supervisory personnel receive training in modern, collaborative management practices. (Finding 2) B. The DOT Director ensure that top managers consult line staff before making decisions about issues, needs, and projects. (Finding 4) C. The DOT Director ensure that managers and supervisors receive training regarding Recommendation B. (Finding 4) D. The DOT develop and implement written policies and procedures for responding to citizen and employee complaints. (Finding 5) E. DOT refer to its equipment use and maintenance records, including information on hours of use, repair history, downtime, maintenance records and estimated useful life, to establish a 10-year equipment replacement schedule and a system of procurement for new equipment needed. (Findings 6 – 9, 11) F. Upper management and supervisors rely on the Equipment Supervisor for information concerning equipment maintenance repair and replacement needs. (Finding 7) G. BOS give DOT authorization and budget support to establish and maintain a capital reserve fund dedicated to replacing outdated equipment and procuring new equipment as appropriate. (Findings 6, 9, 10, 11) H. DOT provide portable toilet facilities in accordance with CalOSHA regulations for use by road crews when nearby facilities are not available (Finding 12) I. In accordance with CalOSHA regulations, DOT provide potable drinking water for all road crews. (Finding 13) J. DOT establish responsible and effective security measures to ensure that facilities, materials and equipment are secure from theft, pilferage, and vandalism (Finding 14, 15) K. DOT assume responsibility for minor yard maintenance, such as replacement of security lighting. (Finding 15) L. DOT direct Yard Supervisors to ensure that grounds are maintained in clean and orderly conditions and that alcohol not be brought on County premises. Recycle empty containers promptly. (Finding 16) M. DOT ensure that accident reports include details from follow-up investigations as well as in-depth treatment of the causes of accidents and suggestions for training on causes and prevention of such accidents (Finding 18) N. DOT use OSHA forms to report accidents. (Finding 19) O. DOT train employees to fill out accident report forms completely and accurately. (Findings 18, 20) P. DOT crew supervisors and the Safety Officer discuss accidents and accident prevention as regular topics at all safety meetings. (Finding 20) Q. DOT Safety Coordinator be an employee of the County Risk Manager. (Finding 21) R. DOT Safety Coordinator give accident reports to the County Risk Manager. (Finding 22) S. DOT establish a comprehensive training program for equipment operators. (Finding 23) T. DOT step up efforts to fill all funded positions. (Finding 26) U. When job openings occur, DOT follow the procedures and not allow supervisors to forward names to Human Resources. (Findings 27, 28) V. The Director make the final determination on all hiring decisions based on non-arbitrary factors. (Finding 29) W. DOT collaborate with Human Resources to create means of increasing the proportion of women and minorities hired. (Finding 30) X. DOT follow County policies and procedures regarding sexual harassment. (Finding 31) Y. DOT not suspend an employee for drug use unless and until reliable testing has proven such use beyond any doubt. DOT place employees testing positive on administrative leave until the issue is resolved. (Findings 32–34) Comment The morale of the road crews is low because of low pay, arbitrary decisions on job assignment, frequent loss of time due to the need to travel to toilet facilities, and work stoppage due to shortage of road crew members. The Grand Jury commends the many DOT personnel, who despite low morale and often inadequate funding and old equipment, perform their jobs efficiently and safely, with little turnover of personnel. Response Required Mendocino County Board of Supervisors Response Requested Department of Transportation Director Human Resources Department Director

R31

Witnesses stated that women employees have been subject to incidents of sexual harassment, but those incidents have not been reported.

R34

Test results showing false positive or tainted by prescription medication have in the past led to loss of work and the necessity for payment of back wages for employees innocent of illegal drug use. Recommendations A. The DOT Director ensure that supervisory personnel receive training in modern, collaborative management practices. (Finding 2) B. The DOT Director ensure that top managers consult line staff before making decisions about issues, needs, and projects. (Finding 4) C. The DOT Director ensure that managers and supervisors receive training regarding Recommendation B. (Finding 4) D. The DOT develop and implement written policies and procedures for responding to citizen and employee complaints. (Finding 5) E. DOT refer to its equipment use and maintenance records, including information on hours of use, repair history, downtime, maintenance records and estimated useful life, to establish a 10-year equipment replacement schedule and a system of procurement for new equipment needed. (Findings 6 – 9, 11) F. Upper management and supervisors rely on the Equipment Supervisor for information concerning equipment maintenance repair and replacement needs. (Finding 7) G. BOS give DOT authorization and budget support to establish and maintain a capital reserve fund dedicated to replacing outdated equipment and procuring new equipment as appropriate. (Findings 6, 9, 10, 11) H. DOT provide portable toilet facilities in accordance with CalOSHA regulations for use by road crews when nearby facilities are not available (Finding 12) I. In accordance with CalOSHA regulations, DOT provide potable drinking water for all road crews. (Finding 13) J. DOT establish responsible and effective security measures to ensure that facilities, materials and equipment are secure from theft, pilferage, and vandalism (Finding 14, 15) K. DOT assume responsibility for minor yard maintenance, such as replacement of security lighting. (Finding 15) L. DOT direct Yard Supervisors to ensure that grounds are maintained in clean and orderly conditions and that alcohol not be brought on County premises. Recycle empty containers promptly. (Finding 16) M. DOT ensure that accident reports include details from follow-up investigations as well as in-depth treatment of the causes of accidents and suggestions for training on causes and prevention of such accidents (Finding 18) N. DOT use OSHA forms to report accidents. (Finding 19) O. DOT train employees to fill out accident report forms completely and accurately. (Findings 18, 20) P. DOT crew supervisors and the Safety Officer discuss accidents and accident prevention as regular topics at all safety meetings. (Finding 20) Q. DOT Safety Coordinator be an employee of the County Risk Manager. (Finding 21) R. DOT Safety Coordinator give accident reports to the County Risk Manager. (Finding 22) S. DOT establish a comprehensive training program for equipment operators. (Finding 23) T. DOT step up efforts to fill all funded positions. (Finding 26) U. When job openings occur, DOT follow the procedures and not allow supervisors to forward names to Human Resources. (Findings 27, 28) V. The Director make the final determination on all hiring decisions based on non-arbitrary factors. (Finding 29) W. DOT collaborate with Human Resources to create means of increasing the proportion of women and minorities hired. (Finding 30) X. DOT follow County policies and procedures regarding sexual harassment. (Finding 31) Y. DOT not suspend an employee for drug use unless and until reliable testing has proven such use beyond any doubt. DOT place employees testing positive on administrative leave until the issue is resolved. (Findings 32–34) Comment The morale of the road crews is low because of low pay, arbitrary decisions on job assignment, frequent loss of time due to the need to travel to toilet facilities, and work stoppage due to shortage of road crew members. The Grand Jury commends the many DOT personnel, who despite low morale and often inadequate funding and old equipment, perform their jobs efficiently and safely, with little turnover of personnel. Response Required Mendocino County Board of Supervisors Response Requested Department of Transportation Director Human Resources Department Director

R32

DOT conducts drug screening by means of urine tests on randomly selected employees; the DOT contracts with a private lab to evaluate the results. The process involves tests that are not always reliable.

R34

Test results showing false positive or tainted by prescription medication have in the past led to loss of work and the necessity for payment of back wages for employees innocent of illegal drug use. Recommendations A. The DOT Director ensure that supervisory personnel receive training in modern, collaborative management practices. (Finding 2) B. The DOT Director ensure that top managers consult line staff before making decisions about issues, needs, and projects. (Finding 4) C. The DOT Director ensure that managers and supervisors receive training regarding Recommendation B. (Finding 4) D. The DOT develop and implement written policies and procedures for responding to citizen and employee complaints. (Finding 5) E. DOT refer to its equipment use and maintenance records, including information on hours of use, repair history, downtime, maintenance records and estimated useful life, to establish a 10-year equipment replacement schedule and a system of procurement for new equipment needed. (Findings 6 – 9, 11) F. Upper management and supervisors rely on the Equipment Supervisor for information concerning equipment maintenance repair and replacement needs. (Finding 7) G. BOS give DOT authorization and budget support to establish and maintain a capital reserve fund dedicated to replacing outdated equipment and procuring new equipment as appropriate. (Findings 6, 9, 10, 11) H. DOT provide portable toilet facilities in accordance with CalOSHA regulations for use by road crews when nearby facilities are not available (Finding 12) I. In accordance with CalOSHA regulations, DOT provide potable drinking water for all road crews. (Finding 13) J. DOT establish responsible and effective security measures to ensure that facilities, materials and equipment are secure from theft, pilferage, and vandalism (Finding 14, 15) K. DOT assume responsibility for minor yard maintenance, such as replacement of security lighting. (Finding 15) L. DOT direct Yard Supervisors to ensure that grounds are maintained in clean and orderly conditions and that alcohol not be brought on County premises. Recycle empty containers promptly. (Finding 16) M. DOT ensure that accident reports include details from follow-up investigations as well as in-depth treatment of the causes of accidents and suggestions for training on causes and prevention of such accidents (Finding 18) N. DOT use OSHA forms to report accidents. (Finding 19) O. DOT train employees to fill out accident report forms completely and accurately. (Findings 18, 20) P. DOT crew supervisors and the Safety Officer discuss accidents and accident prevention as regular topics at all safety meetings. (Finding 20) Q. DOT Safety Coordinator be an employee of the County Risk Manager. (Finding 21) R. DOT Safety Coordinator give accident reports to the County Risk Manager. (Finding 22) S. DOT establish a comprehensive training program for equipment operators. (Finding 23) T. DOT step up efforts to fill all funded positions. (Finding 26) U. When job openings occur, DOT follow the procedures and not allow supervisors to forward names to Human Resources. (Findings 27, 28) V. The Director make the final determination on all hiring decisions based on non-arbitrary factors. (Finding 29) W. DOT collaborate with Human Resources to create means of increasing the proportion of women and minorities hired. (Finding 30) X. DOT follow County policies and procedures regarding sexual harassment. (Finding 31) Y. DOT not suspend an employee for drug use unless and until reliable testing has proven such use beyond any doubt. DOT place employees testing positive on administrative leave until the issue is resolved. (Findings 32–34) Comment The morale of the road crews is low because of low pay, arbitrary decisions on job assignment, frequent loss of time due to the need to travel to toilet facilities, and work stoppage due to shortage of road crew members. The Grand Jury commends the many DOT personnel, who despite low morale and often inadequate funding and old equipment, perform their jobs efficiently and safely, with little turnover of personnel. Response Required Mendocino County Board of Supervisors Response Requested Department of Transportation Director Human Resources Department Director

R33

DOT policy is to suspend an employee who tests positive for drugs.

R34

Test results showing false positive or tainted by prescription medication have in the past led to loss of work and the necessity for payment of back wages for employees innocent of illegal drug use. Recommendations A. The DOT Director ensure that supervisory personnel receive training in modern, collaborative management practices. (Finding 2) B. The DOT Director ensure that top managers consult line staff before making decisions about issues, needs, and projects. (Finding 4) C. The DOT Director ensure that managers and supervisors receive training regarding Recommendation B. (Finding 4) D. The DOT develop and implement written policies and procedures for responding to citizen and employee complaints. (Finding 5) E. DOT refer to its equipment use and maintenance records, including information on hours of use, repair history, downtime, maintenance records and estimated useful life, to establish a 10-year equipment replacement schedule and a system of procurement for new equipment needed. (Findings 6 – 9, 11) F. Upper management and supervisors rely on the Equipment Supervisor for information concerning equipment maintenance repair and replacement needs. (Finding 7) G. BOS give DOT authorization and budget support to establish and maintain a capital reserve fund dedicated to replacing outdated equipment and procuring new equipment as appropriate. (Findings 6, 9, 10, 11) H. DOT provide portable toilet facilities in accordance with CalOSHA regulations for use by road crews when nearby facilities are not available (Finding 12) I. In accordance with CalOSHA regulations, DOT provide potable drinking water for all road crews. (Finding 13) J. DOT establish responsible and effective security measures to ensure that facilities, materials and equipment are secure from theft, pilferage, and vandalism (Finding 14, 15) K. DOT assume responsibility for minor yard maintenance, such as replacement of security lighting. (Finding 15) L. DOT direct Yard Supervisors to ensure that grounds are maintained in clean and orderly conditions and that alcohol not be brought on County premises. Recycle empty containers promptly. (Finding 16) M. DOT ensure that accident reports include details from follow-up investigations as well as in-depth treatment of the causes of accidents and suggestions for training on causes and prevention of such accidents (Finding 18) N. DOT use OSHA forms to report accidents. (Finding 19) O. DOT train employees to fill out accident report forms completely and accurately. (Findings 18, 20) P. DOT crew supervisors and the Safety Officer discuss accidents and accident prevention as regular topics at all safety meetings. (Finding 20) Q. DOT Safety Coordinator be an employee of the County Risk Manager. (Finding 21) R. DOT Safety Coordinator give accident reports to the County Risk Manager. (Finding 22) S. DOT establish a comprehensive training program for equipment operators. (Finding 23) T. DOT step up efforts to fill all funded positions. (Finding 26) U. When job openings occur, DOT follow the procedures and not allow supervisors to forward names to Human Resources. (Findings 27, 28) V. The Director make the final determination on all hiring decisions based on non-arbitrary factors. (Finding 29) W. DOT collaborate with Human Resources to create means of increasing the proportion of women and minorities hired. (Finding 30) X. DOT follow County policies and procedures regarding sexual harassment. (Finding 31) Y. DOT not suspend an employee for drug use unless and until reliable testing has proven such use beyond any doubt. DOT place employees testing positive on administrative leave until the issue is resolved. (Findings 32–34) Comment The morale of the road crews is low because of low pay, arbitrary decisions on job assignment, frequent loss of time due to the need to travel to toilet facilities, and work stoppage due to shortage of road crew members. The Grand Jury commends the many DOT personnel, who despite low morale and often inadequate funding and old equipment, perform their jobs efficiently and safely, with little turnover of personnel. Response Required Mendocino County Board of Supervisors Response Requested Department of Transportation Director Human Resources Department Director

R34

Test results showing false positive or tainted by prescription medication have in the past led to loss of work and the necessity for payment of back wages for employees innocent of illegal drug use. Recommendations A. The DOT Director ensure that supervisory personnel receive training in modern, collaborative management practices. (Finding 2) B. The DOT Director ensure that top managers consult line staff before making decisions about issues, needs, and projects. (Finding 4) C. The DOT Director ensure that managers and supervisors receive training regarding Recommendation B. (Finding 4) D. The DOT develop and implement written policies and procedures for responding to citizen and employee complaints. (Finding 5) E. DOT refer to its equipment use and maintenance records, including information on hours of use, repair history, downtime, maintenance records and estimated useful life, to establish a 10-year equipment replacement schedule and a system of procurement for new equipment needed. (Findings 6 – 9, 11) F. Upper management and supervisors rely on the Equipment Supervisor for information concerning equipment maintenance repair and replacement needs. (Finding 7) G. BOS give DOT authorization and budget support to establish and maintain a capital reserve fund dedicated to replacing outdated equipment and procuring new equipment as appropriate. (Findings 6, 9, 10, 11) H. DOT provide portable toilet facilities in accordance with CalOSHA regulations for use by road crews when nearby facilities are not available (Finding 12) I. In accordance with CalOSHA regulations, DOT provide potable drinking water for all road crews. (Finding 13) J. DOT establish responsible and effective security measures to ensure that facilities, materials and equipment are secure from theft, pilferage, and vandalism (Finding 14, 15) K. DOT assume responsibility for minor yard maintenance, such as replacement of security lighting. (Finding 15) L. DOT direct Yard Supervisors to ensure that grounds are maintained in clean and orderly conditions and that alcohol not be brought on County premises. Recycle empty containers promptly. (Finding 16) M. DOT ensure that accident reports include details from follow-up investigations as well as in-depth treatment of the causes of accidents and suggestions for training on causes and prevention of such accidents (Finding 18) N. DOT use OSHA forms to report accidents. (Finding 19) O. DOT train employees to fill out accident report forms completely and accurately. (Findings 18, 20) P. DOT crew supervisors and the Safety Officer discuss accidents and accident prevention as regular topics at all safety meetings. (Finding 20) Q. DOT Safety Coordinator be an employee of the County Risk Manager. (Finding 21) R. DOT Safety Coordinator give accident reports to the County Risk Manager. (Finding 22) S. DOT establish a comprehensive training program for equipment operators. (Finding 23) T. DOT step up efforts to fill all funded positions. (Finding 26) U. When job openings occur, DOT follow the procedures and not allow supervisors to forward names to Human Resources. (Findings 27, 28) V. The Director make the final determination on all hiring decisions based on non-arbitrary factors. (Finding 29) W. DOT collaborate with Human Resources to create means of increasing the proportion of women and minorities hired. (Finding 30) X. DOT follow County policies and procedures regarding sexual harassment. (Finding 31) Y. DOT not suspend an employee for drug use unless and until reliable testing has proven such use beyond any doubt. DOT place employees testing positive on administrative leave until the issue is resolved. (Findings 32–34) Comment The morale of the road crews is low because of low pay, arbitrary decisions on job assignment, frequent loss of time due to the need to travel to toilet facilities, and work stoppage due to shortage of road crew members. The Grand Jury commends the many DOT personnel, who despite low morale and often inadequate funding and old equipment, perform their jobs efficiently and safely, with little turnover of personnel. Response Required Mendocino County Board of Supervisors Response Requested Department of Transportation Director Human Resources Department Director