Score: +1
(1/43/0)
Santa Cruz County Grand Jury
• 2018-2019
Data-Driven Budgeting New Ways To Get Better Results
Published: June 07, 2018
14 pages
⚠️ Translation Notice: This content has been automatically translated. The original English text is the official version. Translation may contain errors.
⚠️ Este contenido ha sido traducido automáticamente. El texto original en inglés es la versión oficial. La traducción puede contener errores.
Findings and Recommendations 5 findings
F1
The County of Santa Cruz incremental budgeting document does not illustrate changes in the County’s understanding of the needs of its population.
Related Recommendations (3)
R1
The Board of Supervisors should direct the County Administration Officer to implement performance budgeting over the next two-year budget cycle. (F1-F4)
R2
The County Administration Officer should pilot a performance data template in the next budgeting process using those departments that already report data to the State of California, federal government, and/or granting agencies. (F1-F4)
R4
The Board of Supervisors should publish a community report of performance results addressing strategic goals by department. (F1-F5) Commendation C1. The Board of Supervisors and the County Administrative Officer initiated, for the first time in Santa Cruz County history, a strategic planning process and performance improvement effort.
F2
The County of Santa Cruz incremental budgeting process fails to integrate data from all departments to enable policy makers to make strategic and responsive decisions for the community.
Related Recommendations (4)
R1
The Board of Supervisors should direct the County Administration Officer to implement performance budgeting over the next two-year budget cycle. (F1-F4)
R2
The County Administration Officer should pilot a performance data template in the next budgeting process using those departments that already report data to the State of California, federal government, and/or granting agencies. (F1-F4)
R3
The County Administration Officer should enhance the comparative interactive budget tool over the next budgeting cycle to include existing performance data to inform policy makers, departments, and most importantly, County residents, of program and service results. (F2-F5)
R4
The Board of Supervisors should publish a community report of performance results addressing strategic goals by department. (F1-F5) Commendation C1. The Board of Supervisors and the County Administrative Officer initiated, for the first time in Santa Cruz County history, a strategic planning process and performance improvement effort.
F3
The County of Santa Cruz incremental budgeting process lacks sufficient data to inform residents about projected efficiency or effectiveness of spending in the County.
Related Recommendations (4)
R1
The Board of Supervisors should direct the County Administration Officer to implement performance budgeting over the next two-year budget cycle. (F1-F4)
R2
The County Administration Officer should pilot a performance data template in the next budgeting process using those departments that already report data to the State of California, federal government, and/or granting agencies. (F1-F4)
R3
The County Administration Officer should enhance the comparative interactive budget tool over the next budgeting cycle to include existing performance data to inform policy makers, departments, and most importantly, County residents, of program and service results. (F2-F5)
R4
The Board of Supervisors should publish a community report of performance results addressing strategic goals by department. (F1-F5) Commendation C1. The Board of Supervisors and the County Administrative Officer initiated, for the first time in Santa Cruz County history, a strategic planning process and performance improvement effort.
F4
Few County departments collect and utilize performance data to develop budgets, resulting in the loss of historical program performance insights and an inability to participate in performance budgeting.
Related Recommendations (4)
R1
The Board of Supervisors should direct the County Administration Officer to implement performance budgeting over the next two-year budget cycle. (F1-F4)
R2
The County Administration Officer should pilot a performance data template in the next budgeting process using those departments that already report data to the State of California, federal government, and/or granting agencies. (F1-F4)
R3
The County Administration Officer should enhance the comparative interactive budget tool over the next budgeting cycle to include existing performance data to inform policy makers, departments, and most importantly, County residents, of program and service results. (F2-F5)
R4
The Board of Supervisors should publish a community report of performance results addressing strategic goals by department. (F1-F5) Commendation C1. The Board of Supervisors and the County Administrative Officer initiated, for the first time in Santa Cruz County history, a strategic planning process and performance improvement effort.
F5
The County has not established standardized analytic online tools for departments to develop data-driven reports, which results in the County’s inability to compare and contrast with internal and external agencies.
Related Recommendations (2)
R3
The County Administration Officer should enhance the comparative interactive budget tool over the next budgeting cycle to include existing performance data to inform policy makers, departments, and most importantly, County residents, of program and service results. (F2-F5)
R4
The Board of Supervisors should publish a community report of performance results addressing strategic goals by department. (F1-F5) Commendation C1. The Board of Supervisors and the County Administrative Officer initiated, for the first time in Santa Cruz County history, a strategic planning process and performance improvement effort.
Commendations 1
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CM1 Page 8C1. The Board of Supervisors and the County Administrative Officer initiated, for the first time in Santa Cruz County history, a strategic planning process and performance improvement effort.
Agency Responses 13
Government agencies' official responses to this report's findings and recommendations. Click on a response to see the structured breakdown.
▶
Santa Cruz County Board of Supervisors
September 25, 2018
•
16 pages
• 3 responses
•
Score: 0
(+0, 3, 0)
View Details ▾
3 responses to findings and recommendations
R2
The County Administration Officer should pilot a performance data template in the next budgeting process using those departments that already report data to the State of California, federal government, and/or granting agencies. (F1-F4)
Response: Implemented
Score: 0
. Grand Jury report respondents that commit to implement a recommendation should document for the public the completion of that implementation. (F2-F6, F9, F11-F16) HAS BEEN IMPLEMENTED - summarize what has been done HAS NOT BEEN IMPLEMENTED BUT WILL BE IMPLEMENTED IN THE FUTURE - summarize what will be done and the timeframe REQUIRES FURTHER ANALYSIS - explain scope and timeframe (not to exceed six months) X WILL NOT BE IMPLEMENTED - explain why Response explanation, summary, and timeframe: The County appreciates the recommendation and continuously strives to provide important and relevant in...
F3
The County of Santa Cruz incremental budgeting process lacks sufficient data to inform residents about projected efficiency or effectiveness of spending in the County.
Response: Disagree Partially
Score: 0
the Management Discussion and Analysis section of the CAFR. X AGREE PARTIALLY DISAGREE - explain the disputed portion DISAGREE - explain why Response Required by September 25, 2018 Page 3 of 14
F3.
F4
Few County departments collect and utilize performance data to develop budgets, resulting in the loss of historical program performance insights and an inability to participate in performance budgeting.
Response: Disagree Partially
Score: 0
the 2018-19 Proposed Budget through an online version. X AGREE PARTIALLY DISAGREE - explain the disputed portion DISAGREE - explain why Response Required by September 25, 2018 Page 4 of 14
F4.
▶
Santa Cruz County Board of Supervisors
September 17, 2018
•
16 pages
• 7 responses
•
Score: 0
(+0, 7, 0)
View Details ▾
7 responses to findings and recommendations
F2
The County of Santa Cruz incremental budgeting process fails to integrate data from all departments to enable policy makers to make strategic and responsive decisions for the community.
Response: Disagree Partially
Score: 0
. Turnover among Family and Children's Services social workers disrupts the care of children in foster care, to their detriment. X AGREE (* with clarification) PARTIALLY DISAGREE - explain the disputed portion DISAGREE - explain why Response explanation (required for a response other than Agree): The Board of Supervisors agrees that, in general, staff turnover is disruptive and impacts outcomes for children and families. turnover rates for the past several years, are consistent with child welfare social worker turnover across the Bay Area region. Family and Children's Services (FCS) staff turn...
R2
The County Administration Officer should pilot a performance data template in the next budgeting process using those departments that already report data to the State of California, federal government, and/or granting agencies. (F1-F4)
Response: Implemented
Score: 0
. The Human Services Department should review the rate of turnover among social workers in the Family and Children Services unit and conduct a study to identify the underlying causes of FCS social worker departures, including exit interviews. (F2) X HAS BEEN IMPLEMENTED - summarize what has been done HAS NOT BEEN IMPLEMENTED BUT WILL BE IMPLEMENTED IN THE FUTURE - summarize what will be done and the timeframe REQUIRES FURTHER ANALYSIS - explain scope and timeframe (not to exceed six months) WILL NOT BE IMPLEMENTED - explain why Response explanation, summary, and timeframe: The above recommenda...
F3
The County of Santa Cruz incremental budgeting process lacks sufficient data to inform residents about projected efficiency or effectiveness of spending in the County.
Response: Disagree Partially
Score: 0
. The location and limited hours of the lone drop-in center in Santa Cruz County restricts the access of homeless young adults to necessary services and available resources. X AGREE PARTIALLY DISAGREE - explain the disputed portion DISAGREE - explain why Response explanation (required for a response other than Agree): Response required by September 17, 2018 Page 6 of 14
F4. Santa Cruz County lacks an effective means of identifying and locating homeless youth and unaccompanied minor children in order to connect them to available resources. X AGREE PARTIALLY DISAGREE - explain the disputed port...
R3
The County Administration Officer should enhance the comparative interactive budget tool over the next budgeting cycle to include existing performance data to inform policy makers, departments, and most importantly, County residents, of program and service results. (F2-F5)
Response: Implemented
Score: 0
. The County Administrative Officer should expand the Continuum of Care Request for Proposals to include a mid-County drop-in center in addition to the ones proposed for North and South County. (F3) HAS BEEN IMPLEMENTED - summarize what has been done X HAS NOT BEEN IMPLEMENTED BUT WILL BE IMPLEMENTED IN THE FUTURE - summarize what will be done and the timeframe REQUIRES FURTHER ANALYSIS - explain scope and timeframe (not to exceed six months) WILL NOT BE IMPLEMENTED - explain why Response explanation, summary, and timeframe: Implementation is underway. Encompass Community Services (Encompass) ...
F4
Few County departments collect and utilize performance data to develop budgets, resulting in the loss of historical program performance insights and an inability to participate in performance budgeting.
Response: Disagree Partially
Score: 0
the access of homeless young adults to necessary services and available resources. X AGREE PARTIALLY DISAGREE - explain the disputed portion DISAGREE - explain why Response explanation (required for a response other than Agree): Response required by September 17, 2018 Page 6 of 14
F4.
R4
The Board of Supervisors should publish a community report of performance results addressing strategic goals by department. (F1-F5) Commendation C1. The Board of Supervisors and the County Administrative Officer initiated, for the first time in Santa Cruz County history, a strategic planning process and performance improvement effort.
Response: Implemented
Score: 0
. The Human Services Department should initiate a pilot outreach program to homeless unaccompanied minor children and young adults, to be implemented no later than the end of 2018. (F4, F5) HAS BEEN IMPLEMENTED - summarize what has been done X HAS NOT BEEN IMPLEMENTED BUT WILL BE IMPLEMENTED IN THE FUTURE - summarize what will be done and the timeframe REQUIRES FURTHER ANALYSIS - explain scope and timeframe (not to exceed six months) WILL NOT BE IMPLEMENTED - explain why Response explanation, summary, and timeframe: In June 2018, a Youth Homeless Coordinated Entry System project was approved f...
F5
The County has not established standardized analytic online tools for departments to develop data-driven reports, which results in the County’s inability to compare and contrast with internal and external agencies.
Response: Disagree Partially
Score: 0
AGREE PARTIALLY DISAGREE - explain the disputed portion DISAGREE - explain why Response explanation (required for a response other than Agree): Response required by September 17, 2018 Page 7 of 14
F5.
▶
Santa Cruz County Board of Supervisors
September 05, 2018
•
12 pages
• 5 responses
•
Score: 0
(+0, 5, 0)
View Details ▾
5 responses to findings and recommendations
F2
The County of Santa Cruz incremental budgeting process fails to integrate data from all departments to enable policy makers to make strategic and responsive decisions for the community.
Response: Disagree Partially
Score: 0
. The County of Santa Cruz incremental budgeting process fails to integrate data from all departments to enable policy makers to make strategic and responsive decisions for the community. AGREE X PARTIALLY DISAGREE - explain the disputed portion DISAGREE - explain why Response explanation (required for a response other than Agree): The budget process integrates financial data from all departments, and the budget documents provides a financial summary and narrative for every department that highlights major programs, accomplishments and goals. Very little discretionary funding has been availabl...
F3
The County of Santa Cruz incremental budgeting process lacks sufficient data to inform residents about projected efficiency or effectiveness of spending in the County.
Response: Disagree Partially
Score: 0
. The County of Santa Cruz incremental budgeting process lacks sufficient data to inform residents about projected efficiency or effectiveness of spending in the County. AGREE X PARTIALLY DISAGREE - explain the disputed portion DISAGREE - explain why Response explanation (required for a response other than Agree): The budget document does not currently include performance measures. However, most departments review data within programs and services to determine their budget request. Departments also provide a summary of accomplishments and goals, including explanations of variances by type of r...
F4
Few County departments collect and utilize performance data to develop budgets, resulting in the loss of historical program performance insights and an inability to participate in performance budgeting.
Response: Disagree Partially
Score: 0
. Few County departments collect and utilize performance data to develop budgets, resulting in the loss of historical program performance insights and an inability to participate in performance budgeting. AGREE X PARTIALLY DISAGREE - explain the disputed portion DISAGREE - explain why Response explanation (required for a response other than Agree): An incremental budget process ensures that programs maintain historical insights. Many departments track workload indicators and program data to assist with budgeting and cost accounting through either a job ledger or a separate general ledger. A go...
R4
The Board of Supervisors should publish a community report of performance results addressing strategic goals by department. (F1-F5) Commendation C1. The Board of Supervisors and the County Administrative Officer initiated, for the first time in Santa Cruz County history, a strategic planning process and performance improvement effort.
Response: Implemented
Scheduled: FY 2019-21
Score: 0
. The Board of Supervisors should publish a community report of performance results addressing strategic goals by department. (F1-F5) HAS BEEN IMPLEMENTED - summarize what has been done X HAS NOT BEEN IMPLEMENTED BUT WILL BE IMPLEMENTED IN THE FUTURE - summarize what will be done and the timeframe REQUIRES FURTHER ANALYSIS - explain scope and timeframe (not to exceed six months) WILL NOT BE IMPLEMENTED - explain why Response explanation, summary, and timeframe: The Performance Measurement Pilot will yield two department dashboards for the FY 2019-21 budget cycle, with remaining department dash...
F5
The County has not established standardized analytic online tools for departments to develop data-driven reports, which results in the County’s inability to compare and contrast with internal and external agencies.
Response: Disagree Partially
Score: 0
. The County has not established standardized analytic online tools for departments to develop data-driven reports, which results in the County's inability to compare and contrast with internal and external agencies. AGREE X PARTIALLY DISAGREE - explain the disputed portion DISAGREE - explain why Response explanation (required for a response other than Agree): Major programs are tracked within the financial system in either a unique division or program key. For purposes of a clear, concise and readable budget document, details are summarized at the department, division or program level with th...
▶
Santa Cruz County Board of Supervisors
August 15, 2018
•
16 pages
• 6 responses
•
Score: 0
(+0, 6, 0)
View Details ▾
6 responses to findings and recommendations
R2
The County Administration Officer should pilot a performance data template in the next budgeting process using those departments that already report data to the State of California, federal government, and/or granting agencies. (F1-F4)
Response: Implemented
Score: 0
. The County Health Services Agency and the County's five law enforcement agencies should create a plan to make MERT available to respond to 9-1-1 EDP calls at all hours in all jurisdictions. (F3-F5) HAS BEEN IMPLEMENTED - summarize what has been done HAS NOT BEEN IMPLEMENTED BUT WILL BE IMPLEMENTED IN THE FUTURE - summarize what will be done and the timeframe REQUIRES FURTHER ANALYSIS - explain scope and timeframe (not to exceed six months) X WILL NOT BE IMPLEMENTED - explain why Response explanation, summary, and timeframe: The County has in place existing agreements allowing MERT units to c...
F3
The County of Santa Cruz incremental budgeting process lacks sufficient data to inform residents about projected efficiency or effectiveness of spending in the County.
Response: Disagree Partially
Score: 0
the benefit of this program to law enforcement and people in crisis. X AGREE PARTIALLY DISAGREE - explain the disputed portion DISAGREE - explain why Response explanation (required for a response other than Agree): Response Required by August 15, 2018 Page 3 of 13
F3.
R3
The County Administration Officer should enhance the comparative interactive budget tool over the next budgeting cycle to include existing performance data to inform policy makers, departments, and most importantly, County residents, of program and service results. (F2-F5)
Response: Implemented
Score: 0
. The County Health Services Agency, the County's five law enforcement agencies, and Santa Cruz Regional 9-1-1 should develop a dispatch plan that classifies 9-1-1 EDP calls as threatening (the subject presents a danger to others) or nonthreatening (the subject does not present a danger to others). (F5) HAS BEEN IMPLEMENTED - summarize what has been done HAS NOT BEEN IMPLEMENTED BUT WILL BE IMPLEMENTED IN THE FUTURE - summarize what will be done and the timeframe REQUIRES FURTHER ANALYSIS - explain scope and timeframe (not to exceed six months) X WILL NOT BE IMPLEMENTED - explain why Response ...
F4
Few County departments collect and utilize performance data to develop budgets, resulting in the loss of historical program performance insights and an inability to participate in performance budgeting.
Response: Disagree Partially
Score: 0
the overall availability of law enforcement to the community. X AGREE PARTIALLY DISAGREE - explain the disputed portion DISAGREE - explain why Response explanation (required for a response other than Agree): Response Required by August 15, 2018 Page 4 of 13
F4.
R4
The Board of Supervisors should publish a community report of performance results addressing strategic goals by department. (F1-F5) Commendation C1. The Board of Supervisors and the County Administrative Officer initiated, for the first time in Santa Cruz County history, a strategic planning process and performance improvement effort.
Response: Implemented
Score: 0
. Santa Cruz Regional 9-1-1 should dispatch MERT with a law enforcement liaison in response to non-threatening 9-1-1 EDP calls. (F5) HAS BEEN IMPLEMENTED - summarize what has been done HAS NOT BEEN IMPLEMENTED BUT WILL BE IMPLEMENTED IN THE FUTURE - summarize what will be done and the timeframe REQUIRES FURTHER ANALYSIS - explain scope and timeframe (not to exceed six months) X WILL NOT BE IMPLEMENTED - explain why Response explanation, summary, and timeframe: Following initial on-scene assessments by public safety officers and law enforcement liaisons, MERT teams are available to respond. The...
F5
The County has not established standardized analytic online tools for departments to develop data-driven reports, which results in the County’s inability to compare and contrast with internal and external agencies.
Response: Disagree Partially
Score: 0
. Current dispatch procedures do not distinguish between threatening and nonthreatening EDP calls. Making this distinction would create an opportunity for MERT to respond to the 70 percent of 9-1-1 EDP calls that do not involve a threat. AGREE X PARTIALLY DISAGREE - explain the disputed portion DISAGREE - explain why Response explanation (required for a response other than Agree): Current procedures do not designate a specific dispatch-related code to distinguish between threatening and non-threatening EDP calls. While some calls present as threats and could be distinguished immediately, the i...
▶
Santa Cruz County Executive Officer
September 27, 2018
•
9 pages
• 9 responses
•
Score: 0
(+0, 2, 0)
View Details ▾
9 responses to findings and recommendations
F1
The County of Santa Cruz incremental budgeting document does not illustrate changes in the County’s understanding of the needs of its population.
Response: Unknown
Score: 0
R1
The Board of Supervisors should direct the County Administration Officer to implement performance budgeting over the next two-year budget cycle. (F1-F4)
Response: Unknown
Score: 0
F2
The County of Santa Cruz incremental budgeting process fails to integrate data from all departments to enable policy makers to make strategic and responsive decisions for the community.
Response: Disagree Partially
Score: 0
. Without measuring the performance of the current contract public defender system, Santa Cruz County will not be able to meaningfully compare the result of transitioning to a different public defender system. X AGREE PARTIALLY DISAGREE - explain the disputed portion DISAGREE - explain why Response explanation (required for a response other than Agree): Response Requested by September 5, 2018 Page 4 of 7
Recommendations R1. The Board of Supervisors should establish a commission that includes qualified stakeholders to identify performance measures the County should collect with respect to publ...
R2
The County Administration Officer should pilot a performance data template in the next budgeting process using those departments that already report data to the State of California, federal government, and/or granting agencies. (F1-F4)
Response: Implemented
Score: 0
. The County should begin to collect performance data on contract public defender performance, ideally within one year, so that the County has a baseline on which to measure future public defender performance. (F2) HAS BEEN IMPLEMENTED - summarize what has been done X HAS NOT BEEN IMPLEMENTED BUT WILL BE IMPLEMENTED IN THE FUTURE - summarize what will be done and the timeframe REQUIRES FURTHER ANALYSIS - explain scope and timeframe (not to exceed six months) WILL NOT BE IMPLEMENTED - explain why Response explanation, summary, and timeframe: The County Administrative Office (CAO) has already me...
F3
The County of Santa Cruz incremental budgeting process lacks sufficient data to inform residents about projected efficiency or effectiveness of spending in the County.
Response: Unknown
Score: 0
R3
The County Administration Officer should enhance the comparative interactive budget tool over the next budgeting cycle to include existing performance data to inform policy makers, departments, and most importantly, County residents, of program and service results. (F2-F5)
Response: Unknown
Score: 0
F4
Few County departments collect and utilize performance data to develop budgets, resulting in the loss of historical program performance insights and an inability to participate in performance budgeting.
Response: Unknown
Score: 0
R4
The Board of Supervisors should publish a community report of performance results addressing strategic goals by department. (F1-F5) Commendation C1. The Board of Supervisors and the County Administrative Officer initiated, for the first time in Santa Cruz County history, a strategic planning process and performance improvement effort.
Response: Unknown
Score: 0
F5
The County has not established standardized analytic online tools for departments to develop data-driven reports, which results in the County’s inability to compare and contrast with internal and external agencies.
Response: Unknown
Score: 0
▶
Santa Cruz County Executive Officer
September 19, 2018
•
6 pages
• 1 response
•
Score: 0
(+0, 1, 0)
View Details ▾
1 response to findings and recommendations
F5
The County has not established standardized analytic online tools for departments to develop data-driven reports, which results in the County’s inability to compare and contrast with internal and external agencies.
Response: Disagree Partially
Score: 0
the access of homeless young adults to necessary services and available resources. X AGREE PARTIALLY DISAGREE - explain the disputed portion DISAGREE - explain why Response explanation (required for a response other than Agree): Response requested by September 17, 2018 Page 3 of 5
Recommendations R3.
▶
Santa Cruz County Executive Officer
August 08, 2018
•
11 pages
• 5 responses
•
Score: 0
(+0, 5, 0)
View Details ▾
5 responses to findings and recommendations
F2
The County of Santa Cruz incremental budgeting process fails to integrate data from all departments to enable policy makers to make strategic and responsive decisions for the community.
Response: Disagree Partially
Score: 0
. The County of Santa Cruz incremental budgeting process fails to integrate data from all departments to enable policy makers to make strategic and responsive decisions for the community. AGREE X PARTIALLY DISAGREE - explain the disputed portion DISAGREE - explain why Response explanation (required for a response other than Agree): The budget process integrates financial data from all departments, and the budget documents provides a financial summary and narrative for every department that highlights major programs, accomplishments and goals. Very little discretionary funding has been availabl...
F3
The County of Santa Cruz incremental budgeting process lacks sufficient data to inform residents about projected efficiency or effectiveness of spending in the County.
Response: Disagree Partially
Score: 0
. The County of Santa Cruz incremental budgeting process lacks sufficient data to inform residents about projected efficiency or effectiveness of spending in the County. AGREE X PARTIALLY DISAGREE - explain the disputed portion DISAGREE - explain why Response explanation (required for a response other than Agree): The budget document does not currently include performance measures. However, most departments review data within programs and services to determine their budget request. Departments also provide a summary of accomplishments and goals, including explanations of variances by type of r...
R3
The County Administration Officer should enhance the comparative interactive budget tool over the next budgeting cycle to include existing performance data to inform policy makers, departments, and most importantly, County residents, of program and service results. (F2-F5)
Response: Implemented
Scheduled: FY 2019-21
Score: 0
. The County Administration Officer should enhance the comparative interactive budget tool over the next budgeting cycle to include existing performance data to inform policy makers, departments, and most importantly, County residents, of program and service results. (F2-F5) HAS BEEN IMPLEMENTED - summarize what has been done X HAS NOT BEEN IMPLEMENTED BUT WILL BE IMPLEMENTED IN THE FUTURE - summarize what will be done and the timeframe REQUIRES FURTHER ANALYSIS - explain scope and timeframe (not to exceed six months) WILL NOT BE IMPLEMENTED - explain why Response explanation, summary, and tim...
F4
Few County departments collect and utilize performance data to develop budgets, resulting in the loss of historical program performance insights and an inability to participate in performance budgeting.
Response: Disagree Partially
Score: 0
. Few County departments collect and utilize performance data to develop budgets, resulting in the loss of historical program performance insights and an inability to participate in performance budgeting. AGREE X PARTIALLY DISAGREE - explain the disputed portion DISAGREE - explain why Response explanation (required for a response other than Agree): An incremental budget process ensures that programs maintain historical insights. Many departments track workload indicators and program data to assist with budgeting and cost accounting through either a job ledger or a separate general ledger. A go...
F5
The County has not established standardized analytic online tools for departments to develop data-driven reports, which results in the County’s inability to compare and contrast with internal and external agencies.
Response: Disagree Partially
Score: 0
. The County has not established standardized analytic online tools for departments to develop data-driven reports, which results in the County's inability to compare and contrast with internal and external agencies. AGREE X PARTIALLY DISAGREE - explain the disputed portion DISAGREE - explain why Response explanation (required for a response other than Agree): Major programs are tracked within the financial system in either a unique division or program key. For purposes of a clear, concise and readable budget document, details are summarized at the department, division or program level with th...
▶
Santa Cruz County Health Services
July 10, 2018
•
13 pages
• 3 responses
•
Score: 0
(+0, 3, 0)
View Details ▾
3 responses to findings and recommendations
R2
The County Administration Officer should pilot a performance data template in the next budgeting process using those departments that already report data to the State of California, federal government, and/or granting agencies. (F1-F4)
Response: Implemented
Score: 0
. The County Health Services Agency and the County's five law enforcement agencies should create a plan to make MERT available to respond to 9-1-1 EDP calls at all hours in all jurisdictions. (F3-F5) HAS BEEN IMPLEMENTED - summarize what has been done HAS NOT BEEN IMPLEMENTED BUT WILL BE IMPLEMENTED IN THE FUTURE - summarize what will be done and the timeframe REQUIRES FURTHER ANALYSIS - explain scope and timeframe (not to exceed six months) X WILL NOT BE IMPLEMENTED - explain why Response explanation, summary, and timeframe: The County has in place existing agreements allowing MERT units to c...
R3
The County Administration Officer should enhance the comparative interactive budget tool over the next budgeting cycle to include existing performance data to inform policy makers, departments, and most importantly, County residents, of program and service results. (F2-F5)
Response: Implemented
Score: 0
. The County Health Services Agency, the County's five law enforcement agencies, and Santa Cruz Regional 9-1-1 should develop a dispatch plan that classifies 9-1-1 EDP calls as threatening (the subject presents a danger to others) or nonthreatening (the subject does not present a danger to others). (F5) HAS BEEN IMPLEMENTED - summarize what has been done HAS NOT BEEN IMPLEMENTED BUT WILL BE IMPLEMENTED IN THE FUTURE - summarize what will be done and the timeframe REQUIRES FURTHER ANALYSIS - explain scope and timeframe (not to exceed six months) X WILL NOT BE IMPLEMENTED - explain why Response ...
F4
Few County departments collect and utilize performance data to develop budgets, resulting in the loss of historical program performance insights and an inability to participate in performance budgeting.
Response: Disagree Partially
Score: 0
the benefit of this program to law enforcement and people in crisis. X AGREE PARTIALLY DISAGREE - explain the disputed portion DISAGREE - explain why Response explanation (required for a response other than Agree): Response Required by August 15, 2018 Page 3 of 10
F4.
▶
Santa Cruz County Human Services Department
September 20, 2018
•
14 pages
• 5 responses
•
Score: 0
(+0, 5, 0)
View Details ▾
5 responses to findings and recommendations
F2
The County of Santa Cruz incremental budgeting process fails to integrate data from all departments to enable policy makers to make strategic and responsive decisions for the community.
Response: Disagree Partially
Score: 0
. Turnover among Family and Children's Services social workers disrupts the care of children in foster care, to their detriment. X AGREE (* with clarification) PARTIALLY DISAGREE - explain the disputed portion DISAGREE - explain why Response explanation (required for a response other than Agree): The Human Services Department (HSD) agrees that, in general, staff turnover is disruptive and impacts outcomes for children and families. In examining our turnover rate for the past several years, we are consistent with child welfare social worker turnover across the Bay Area region. Family and Childr...
R2
The County Administration Officer should pilot a performance data template in the next budgeting process using those departments that already report data to the State of California, federal government, and/or granting agencies. (F1-F4)
Response: Implemented
Score: 0
. The Human Services Department should review the rate of turnover among social workers in the Family and Children Services unit and conduct a study to identify the underlying causes of FCS social worker departures, including exit interviews. (F2) X HAS BEEN IMPLEMENTED - summarize what has been done HAS NOT BEEN IMPLEMENTED BUT WILL BE IMPLEMENTED IN THE FUTURE - summarize what will be done and the timeframe REQUIRES FURTHER ANALYSIS - explain scope and timeframe (not to exceed six months) WILL NOT BE IMPLEMENTED - explain why Response explanation, summary, and timeframe: HSD is pleased to sa...
F4
Few County departments collect and utilize performance data to develop budgets, resulting in the loss of historical program performance insights and an inability to participate in performance budgeting.
Response: Disagree Partially
Score: 0
. Santa Cruz County lacks an effective means of identifying and locating homeless youth and unaccompanied minor children in order to connect them to available resources. X AGREE PARTIALLY DISAGREE - explain the disputed portion DISAGREE - explain why Response explanation (required for a response other than Agree): Response requested by September 17, 2018 Page 6 of 12
F5. The County has no emergency or long term shelter available to house homeless youth and unaccompanied minor children, placing them at risk in adult shelters and on the streets. X AGREE (* with clarification) PARTIALLY DISAGREE...
R4
The Board of Supervisors should publish a community report of performance results addressing strategic goals by department. (F1-F5) Commendation C1. The Board of Supervisors and the County Administrative Officer initiated, for the first time in Santa Cruz County history, a strategic planning process and performance improvement effort.
Response: Implemented
Score: 0
. The Human Services Department should initiate a pilot outreach program to homeless unaccompanied minor children and young adults, to be implemented no later than the end of 2018. (F4, F5) HAS BEEN IMPLEMENTED - summarize what has been done X HAS NOT BEEN IMPLEMENTED BUT WILL BE IMPLEMENTED IN THE FUTURE - summarize what will be done and the timeframe REQUIRES FURTHER ANALYSIS - explain scope and timeframe (not to exceed six months) WILL NOT BE IMPLEMENTED - explain why Response explanation, summary, and timeframe: In June 2018, a Youth Homeless Coordinated Entry System project was approved f...
F5
The County has not established standardized analytic online tools for departments to develop data-driven reports, which results in the County’s inability to compare and contrast with internal and external agencies.
Response: Disagree Partially
Score: 0
AGREE PARTIALLY DISAGREE - explain the disputed portion DISAGREE - explain why Response explanation (required for a response other than Agree): Response requested by September 17, 2018 Page 6 of 12
F5.
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Santa Cruz County Mental Health Advisory Board
September 25, 2018
•
8 pages
• 9 responses
•
Score: +1
(+1, 2, 0)
View Details ▾
9 responses to findings and recommendations
F1
The County of Santa Cruz incremental budgeting document does not illustrate changes in the County’s understanding of the needs of its population.
Response: Unknown
Score: 0
R1
The Board of Supervisors should direct the County Administration Officer to implement performance budgeting over the next two-year budget cycle. (F1-F4)
Response: Unknown
Score: 0
F2
The County of Santa Cruz incremental budgeting process fails to integrate data from all departments to enable policy makers to make strategic and responsive decisions for the community.
Response: Unknown
Score: 0
R2
The County Administration Officer should pilot a performance data template in the next budgeting process using those departments that already report data to the State of California, federal government, and/or granting agencies. (F1-F4)
Response: Implemented
Scheduled: Responses will be posted on the MHAB website. Additional materials will be added to the website as developed.
Score: 0
Responses will be posted on the MHAB website. Additional materials will be added to the website as developed in a way that is easily accessible by the public. An example are goals and objectives from the Strategic Plan.
F3
The County of Santa Cruz incremental budgeting process lacks sufficient data to inform residents about projected efficiency or effectiveness of spending in the County.
Response: Unknown
Score: 0
R3
The County Administration Officer should enhance the comparative interactive budget tool over the next budgeting cycle to include existing performance data to inform policy makers, departments, and most importantly, County residents, of program and service results. (F2-F5)
Response: Unknown
Score: 0
F4
Few County departments collect and utilize performance data to develop budgets, resulting in the loss of historical program performance insights and an inability to participate in performance budgeting.
Response: Agree
Score: +1
The Board of Supervisors and the Mental Health Advisory Board fulfilled their commitments to fill all MHAB Board vacancies and to train both incoming and continuing members.
R4
The Board of Supervisors should publish a community report of performance results addressing strategic goals by department. (F1-F5) Commendation C1. The Board of Supervisors and the County Administrative Officer initiated, for the first time in Santa Cruz County history, a strategic planning process and performance improvement effort.
Response: Unknown
Score: 0
F5
The County has not established standardized analytic online tools for departments to develop data-driven reports, which results in the County’s inability to compare and contrast with internal and external agencies.
Response: Disagree Partially
Score: 0
. The Mental Health Advisory Board fulfilled its commitment to hold annual strategy meetings and address strategic plans and priorities. X AGREE PARTIALLY DISAGREE - explain the disputed portion DISAGREE - explain why Response explanation (required for a response other than Agree): Response Requested by September 25, 2018 Page 4 of 7
F6. The Board of Supervisors and Mental Health Advisory Board fulfilled their commitments to make more meeting materials and services information available online. X AGREE PARTIALLY DISAGREE - explain the disputed portion DISAGREE - explain why Response explanati...
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Santa Cruz County Regional 9-1-1 General Manager
May 16, 2018
•
9 pages
• 3 responses
•
Score: 0
(+0, 3, 0)
View Details ▾
3 responses to findings and recommendations
F3
The County of Santa Cruz incremental budgeting process lacks sufficient data to inform residents about projected efficiency or effectiveness of spending in the County.
Response: Disagree Partially
Score: 0
the benefit of this program to law enforcement and people in crisis. X AGREE PARTIALLY DISAGREE - explain the disputed portion DISAGREE - explain why Response explanation (required for a response other than Agree): Response Requested by July 16, 2018 Page 3 of 8
F3.
F4
Few County departments collect and utilize performance data to develop budgets, resulting in the loss of historical program performance insights and an inability to participate in performance budgeting.
Response: Disagree Partially
Score: 0
the overall availability of law enforcement to the community. X AGREE PARTIALLY DISAGREE - explain the disputed portion DISAGREE - explain why Response explanation (required for a response other than Agree): Response Requested by July 16, 2018 Page 4 of 8
F4.
R4
The Board of Supervisors should publish a community report of performance results addressing strategic goals by department. (F1-F5) Commendation C1. The Board of Supervisors and the County Administrative Officer initiated, for the first time in Santa Cruz County history, a strategic planning process and performance improvement effort.
Response: Implemented
Score: 0
. Santa Cruz Regional 9-1-1 should dispatch MERT with a law enforcement liaison in response to non-threatening 9-1-1 EDP calls. (F5) HAS BEEN IMPLEMENTED - summarize what has been done HAS NOT BEEN IMPLEMENTED BUT WILL BE IMPLEMENTED IN THE FUTURE - summarize what will be done and the timeframe X REQUIRES FURTHER ANALYSIS - explain scope and timeframe (not to exceed six months) WILL NOT BE IMPLEMENTED - explain why Response explanation, summary, and timeframe: We certainly have several types of capabilities to dispatch MERT to select incidents. This would just require the protocols for when an...
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Santa Cruz County Sheriff-Coroner
September 25, 2018
•
6 pages
• 1 response
•
Score: 0
(+0, 1, 0)
View Details ▾
1 response to findings and recommendations
F5
The County has not established standardized analytic online tools for departments to develop data-driven reports, which results in the County’s inability to compare and contrast with internal and external agencies.
Response: Disagree Partially
Score: 0
AGREE PARTIALLY DISAGREE - explain the disputed portion DISAGREE - explain why Response explanation (required for a response other than Agree): Response Required by September 25, 2018 Page 3 of 5
Recommendations R1.
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Santa Cruz County Superintendent of Schools
May 04, 2018
•
3 pages
View Details ▾
No structured response data extracted yet.
View the PDF for full details.