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Findings and Recommendations 7 findings
F1
– Lack of Expertise in Technology Application: The County currently lacks expertise in leveraging technology to optimize processes, reduce costs, and deliver services more efficiently.
Related Recommendations (1)
R1
The El Dorado County Grand Jury recommends that the Board of Supervisors:
– Instruct the Chief Administrative Officer (CAO) to deliver a Chief Information Officer (CIO) job description by September 1, 2025, ensure the job description includes measurable strategic responsibilities and specific authority for county-wide technology alignment. (Sample Job Description provided in appendix.)
F2
– Wasteful IT Spending Across Departments: The County fails to optimize IT resources, such as data storage, or leverage shared contracts for volume purchasing, leading to increased costs.
Related Recommendations (1)
R2
The El Dorado County Grand Jury recommends that the Board of Supervisors:
– Direct the CAO to hire a Chief Information Officer (CIO) to lead Information Technology (IT)
F3
– Delayed Rollout of Strategic Initiatives: Strategic IT programs, including migration from Google Suite to Microsoft 365, FENIX, and TRAKiT, have experienced prolonged implementation delays and cost overruns. This has resulted in continued use of legacy systems, delayed returns on investment, and significantly increased County costs.
Related Recommendations (1)
R3
The El Dorado County Grand Jury recommends that the Board of Supervisors:
– Direct the future CIO to develop and present comprehensive storage and data center consolidation strategies
F4
– IT Maturity in El Dorado County: The IT maturity level in El Dorado County is subpar due to the absence of appropriate IT leadership. The County remains one of only about a dozen in the state without a defined CIO-level role to drive technology strategy and align with varying department needs.
Related Recommendations (1)
R4
The El Dorado County Grand Jury recommends that the Board of Supervisors:
– Instruct the future CIO and CAO to reconfigure the IT Steering Committee into a collaborative body to evaluate projects, consolidate infrastructure needs, coordinate County- wide IT purchases and report results regularly
F5
– Frequent Turnover in the IT Director Role: Frequent changes in the IT Director position have hindered the establishment of a consistent long-term strategic vision, contributing to subpar IT maturity. Several IT directors did not have sufficient tenure or experience to develop or implement a cohesive strategy.
Related Recommendations (1)
R5
The El Dorado County Grand Jury recommends that the Board of Supervisors:
– Establish Key Performance Indicators (KPIs) to measure IT effectiveness and efficiency across county departments by July 1, 2026, and provide quarterly reports to the BOS.
F6
– Potential Cost Savings: The County could save a significant amount of money with a more strategic view of IT under the leadership of the CIO. Implementation of the
No recommendations for this finding
F7
– Inability to Take a More Strategic View of IT Today: Despite recurring failures in IT leadership, the County proceeded to replace the most recent IT Director with a person of similar job description and skill set, making it unlikely to attract candidates with sufficient skills to succeed in the role.
No recommendations for this finding
No Responses Found 3
Government entities assigned to respond to this report. No response documents have been linked in our database.
El Dorado County Board of Supervisors
Elected County Office
El Dorado County District Attorney
Elected County Office
El Dorado County Sheriff
Elected County Office