Score: 0 (1/0/1)
Santa Clara County Grand Jury • 2012-2013 • Agency Response
Response to: City of Campbell

.of.cam Filed*

Published: August 06, 2013 2 pages
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Findings and Recommendations 2 findings

F1 Page 2
The Campbell Police Department makes their complaint procedure available only in hard copy form in their lobby. <b>Response:</b> The City of Campbell agrees with the finding.
Related Recommendations (2)
R1a
Page 2
The Campbell Police Department should make their complaint procedure available on-line. In July 2013, the Campbell Police Department made our complaint procedure available on- line in both English and Spanish
R1b
Page 2
The Campbell Police Department should make a complaint form available on-line and also freely available in hard copy in their lobby. In July 2013, the Campbell Police Department created an area in our lobby for a hard copy complaint form to be kept so members of the public can freely access the form. Also, the complaint form was made available on-line in both English and Spanish.
F2 Page 2
The Campbell Police Department makes their complaint procedure available only in English. Response: The City of Campbell does not agree with the finding. The Campbell Police Department makes their complaint procedure available in Spanish as well as English.
Related Recommendations (1)
R2
Page 2
The Campbell Police Department should make multilingual complaint materials available on- line and also freely available in hard copy form in their lobby. In July 2013, the Campbell Police Department made their complaint procedure and complaint form available on-line and in hard copy form in our lobby (see above recommendations). CITY OF CAMPBELL RESPONSES TO GRAND JURY 2013

Agency Responses 1

Government agencies' official responses to this report's findings and recommendations. Click on a response to see the structured breakdown.

* This report's PDF did not contain easily extractable text and required Optical Character Recognition (OCR) for analysis. There may be minor errors in the extracted findings and recommendations due to OCR limitations with scanned documents.