Score: 0 (0/5/0)

San Francisco County Grand Jury • 2021-2022

Shovel Ready: Best Practices and Collaboration to Improve*

Published: April 11, 2022 26 pages

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⚠️ Aviso de traducción: Este contenido ha sido traducido automáticamente. El texto original en inglés es la versión oficial. La traducción puede contener errores.

⚠️ Este contenido ha sido traducido automáticamente. El texto original en inglés es la versión oficial. La traducción puede contener errores.

Findings and Recommendations 8 findings

R2 We recommend that by 9/30/22, the 6 departments failed to implement the database project manager specified in R1 database in a timely manner, delaying complete implementation, training sessions and "go live" workshops with all Chapter 6 the benefits it could provide in improving construction quality, meeting departments. budgets and timelines, and improving contractor relationships.

Related Recommendations (1)

We recommend that by 9/30/22, the 6 departments failed to implement the database project manager specified in R1 database in a timely manner, delaying complete implementation, training sessions and "go live" workshops with all Chapter 6 the benefits it could provide in improving construction quality, meeting departments. budgets and timelines, and improving contractor relationships.

Chapter 6 departments failed to enter

Related Recommendations (1)

We recommend that by 12/31/2022, the performance evaluations into the Mayor require all Chapter 6 departments to database, thus negating its value. begin submitting evaluations into the database. See the Glossary for more information. Shovel Ready: Best Practices and Collaboration to Improve San Francisco's Capital Construction Program

Prior updates to Section 6.26 of the

Related Recommendations (1)

We recommend that by 12/31/2022, the Mayor explicitly directs all Chapter 6 Administrative Code excluded language that the database must be used to departments to consult the database when evaluate contractors going forward. selecting contractors. We recommend that by 6/30/2023 the

In designing and developing the

Related Recommendations (1)

database, the project team neglected to project manager update the database add the technical capability to see who technology to include the capability to hold consults the database, making it evaluators accountable by observing who is difficult to hold departments using the database and when. accountable for using the database. When evaluators omit "Lessons

R6 We recommend that by 6/30/2023, the Learned" entries in that data field, the project manager update the database evaluations lack the most critical technology to require the "Lessons Learned" data field be filled out before an evaluation information to help inform future contractor selections. can be marked "complete."

Related Recommendations (1)

We recommend that by 6/30/2023, the Learned" entries in that data field, the project manager update the database evaluations lack the most critical technology to require the "Lessons Learned" data field be filled out before an evaluation information to help inform future contractor selections. can be marked "complete."

The Controller's Office inadvertently

Related Recommendations (1)

We recommend that by 6/30/2023, the complicated matters by recommending project manager include sections in the the creation of a second performance database to cover contractor compliance evaluation database to note how well with the SIP program. PUC contractors comply with its Social Impact Partnership ("SIP") program.

The database fails to provide a way for

Related Recommendations (1)

We recommend that by 6/30/2023, the non-Chapter 6 departments to provide project manager expand the database to include input from non-Chapter 6 feedback on both contractors and Shovel Ready: Best Practices and Collaboration to Improve San Francisco's Capital Construction Program

Construction audit reports are a helpful

Related Recommendations (1)

We recommend that starting in FY way to provide oversight of the City's 2022-2023, the City Services Auditor Department within the Controller's Office capital construction program. conduct performance audits of the City construction program every two years focusing on use of best practices, collaboration, and other successes and challenges. The Controller's report from 2014 can serve as a template. Shovel Ready: Best Practices and Collaboration to Improve San Francisco's Capital Construction Program Required and Invited Responses Required Responses: Pursuant to California Penal Code §933 and §933.05, the Jury requests the following responses from these City agencies. From the Office of the Mayor :

Additional Recommendations 1

These recommendations are not explicitly linked to specific findings.

R1

full responsibility and authority, the specify which department shall manage and contractor performance evaluation have responsibility and authority for the contractor performance evaluation database database project lacked sufficient to improve compliance, monitoring and momentum to be completed, fully consistent use. We further recommend that adopted and used. the director of the specified department appoint the project manager by 6/30/22. The existing project team20 and Chapter

Agency Responses 2

Government agencies' official responses to this report's findings and recommendations. Click on a response to see the structured breakdown.

Homelessness-Board of Supervisors' ResponseRequired response from the Board of SupervisorsPublishedN

November 17, 2022 • 13 pages • 5 responses • Score: 0 (+0, 5, 0) View Details ▾

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5 responses to findings and recommendations

full responsibility and authority, the specify which department shall manage and contractor performance evaluation have responsibility and authority for the contractor performance evaluation database database project lacked sufficient to improve compliance, monitoring and momentum to be completed, fully consistent use. We further recommend that adopted and used. the director of the specified department appoint the project manager by 6/30/22. The existing project team20 and Chapter

Response: Implemented

Score: 0

R1 The jury recommends that by Department of Has been implemented HSH's ONE system already provides critical data beyond the Point in Time the San Francisco [for F1] December 15, 2022, the Department Homelessness and (PIT) Count and can provide data about people accessing services across Department of (HSH) develop strategies and Supportive Housing the homeless response system.

Response: Implemented

Score: 0

R2 The jury recommends that by March Department of Has been implemented We agree that the data has not been easily accessible in the past.

Chapter 6 departments failed to enter

Response: Disagree Partially Score: 0

Agree/ Disagree) [Response Due Date] A Progress Report about F3 Engaging City residents neighboring Department of Disagree partially We agree that earlier engagement with the community in advance of opening a the San Francisco those sites where HSH plans to locate Homelessness and new shelter or housing project could be helpful in ensuring that the project moves Department of new shelters, drop-in centers, Supportive Housing forward with community support.

Response: Implemented

Score: 0

R3 The jury recommends that HSH both Department of Has been implemented The Department engages in a robust community process for every new the San Francisco [for F3] communicate and collaborate with Homelessness and program that it opens which includes public noticing, public meetings, Department of residents in those San Francisco Supportive Housing meeting with diverse neighborhood stakeholders, and often includes the Homelessness and neighborhoods where it intends to [August 29, 2022] formation of an ongoing working group to support the neighborhood as Supportive Housing establish facilitie...

In designing and developing the

Response: Disagree Partially Score: 0

Agree/ Disagree) [Response Due Date] A Progress Report about F5 Despite compelling data showing Department of Disagree partially We have determined that HSH alone cannot resolve complex issues connected to the San Francisco that homelessness poses special Homelessness and aging.

Response Update, 2/3/22 – Board of Supervisors

February 25, 2022 • 5 pages • 3 responses View Details ▾

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3 responses to findings and recommendations

Response: Unknown

Score: 0

R1 "has not been implemented but will be 23 implemented no later than July 1, 2021, and urges the San Francisco Department of the 24 Environment to prioritize timely and clear website communications on the trends of the 25 disposition of blue bin materials, in multiple languages;" and BOARD OF SUPERVISORS Page 1 1 WHEREAS, Recommendation No.

Response: Unknown

Score: 0

R2 "has not been implemented but will be 8 implemented no later than July 1, 2021, and urges the San Francisco Department of the 9 Environment to prioritize timely and clear mobile application updates on the trends of the 10 disposition of blue bin materials, in multiple languages;" and 11 WHEREAS, Recommendation No.

Response: Unknown

Score: 0

R3 "has not been implemented but will be 17 implemented no later than July 1, 2021, and urges the San Francisco Department of the 18 Environment to ensure these communications are available in multiple languages;" and 19 WHEREAS, The GAO Committee conducted an additional hearing on 20 February 3, 2022, to receive an update from City departments on Recommendation Nos.

* This report's PDF did not contain easily extractable text and required Optical Character Recognition (OCR) for analysis. There may be minor errors in the extracted findings and recommendations due to OCR limitations with scanned documents.