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Extracted from Consolidated Report

This investigation was originally published as part of a larger consolidated report containing multiple investigations. View the consolidated PDF for the complete document.

Napa County Grand Jury • 2013-2014

Mountain (near St. Helena), Napa County

Published: May 06, 2014 5 pages
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Findings 18 findings

F1
NCJH provides a safe, secure, and well-maintained environment for delinquent juveniles.
F2
NCJH administration and staff demonstrate a high level of professionalism.
F3
NCJH counselors and supervisors do not wear uniforms or monogrammed clothing that makes them readily identifiable as staff.
F4
The video/camera system at NCJH is outdated and insufficient for surveillance of juveniles in the perimeters of the yard, and some blind spots inside the facility. VI. RECOMMENDATIONS
F5
A new VINE Transit Center and consolidated NCTPA office complex was completed in December 2012.
F6
A redesigned VINE route system began service December 3, 2012 and had positive growth in ridership numbers over the first nine months of 2013.
F7
A monthly VINE dashboard for the NCTPA Board of Directors (BOD) was implemented in 2012, reporting on ridership, maintenance, cleanliness, frequency of on-time running, and safety that showed in 2013, VINE buses were clean, running twice as often, and meeting on-time targets.
F8
There is a lack of community awareness of numerous route changes, additional routes and other significant improvements in VINE transit services as documented in the NCTPA consultant Ilium Associate’s 2011 Marketing Plan.
F9
Marketing of the VINE bus service is not perceived as a high priority for NCTPA management and thus the annual marketing budgets for the VINE are not being fully deployed consistently. Only 10% of the NCTPA marketing budget had been spent six months into the present (FY14) fiscal year.
F10
Open since December 2012, the new NCTPA Office/VINE Transit Center does not have any visible street or building signage to help direct riders to the Transit Center and VINE buses and bus shelters lack consistent branding/signage, not optimizing potential advertising revenue and marketing opportunities.
F11
In the spring of 2013 the Route 29 service received special grant funds to conduct an extensive advertising (billboard, television and radio) campaign that increased ridership, demonstrating the effectiveness of a marketing campaign.
F12
VINE services are not optimally promoted on website home pages of the incorporated jurisdictions. American Canyon, Yountville, and Calistoga websites have links that contain information about transportation services, including the VINE. The home pages of Napa and St. Helena lack such links.
F13
The VINE currently does not employ sufficient financial, quantitative and qualitative metrics, indicators toward adaptive (learning-based) management in decision-making to constantly improve transit operations and ridership service.
F14
Planning for VINE proper (Napa inner-city) routes does not utilize Transit- Oriented-Development (TOD) methodologies for achieving the most sustainable transportation route designs.
F15
NCTPA lacks a coordinated logistics management system for its many different facilities including the transit center, maintenance area, bus parking, and fueling facilities which results in an inefficient operation.
F16
As demands increase upon its role in congestion management and transportation planning, particularly from the increased traffic in American Canyon and on Route 29 throughout the Valley, the NCTPA BOD’s time allocated to the VINE may not be sufficient in light of the VINE’s increasing directional needs regarding marketing, other ridership incentives, and long-term planning. VI. RECOMMENDATIONS
F17
Some volunteer work performed on the School District’s playing fields by adults from the NYSO often conflicts with the union rules of the California School Employees Association.
F18
The NVUSD assumed the responsibility of collecting field use fees from the NYSO in 2007. VIII. RECOMMENDATIONS The Grand Jury recommends:

Recommendations 18