Alameda County Grand Jury • 2023-2024 • Agency Response

Alameda County Staffing Vacancy Rate Causes Concern Finding 24-14: The grand jury found that as of March 1, 2024, it

Published: March 01, 2024 10 pages
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Note: Missing finding numbers detected: F23

Findings and Recommendations 16 findings

22-23 Page 3
Overall county salaries have not kept pace with Alameda County’s goal of remaining at least in the median salary range of surrounding counties. Response to
No recommendations for this finding
24-14 Page 1
The grand jury found that as of March 1, 2024, it was reported that 26% of Alameda County jobs are funded and unfilled. County Human Resource Services department has not been able to determine the accurate vacancy rate for the county due to departments intentionally leaving positions unfilled and reallocating the funds to other purposes. Response to
No recommendations for this finding
24-16 Page 1
It usually takes between three to eight months for agencies in Alameda County fill an open position, and sometimes even a year or more. Response to
No recommendations for this finding
24-17 Page 2
Alameda County Human Resource Services department does not have sufficient staff to meet current recruitment processing needs in a timely manner. Response to
No recommendations for this finding
24-18 Page 2
There is a 10-day notification requirement prior to interviewing applicants. Response to Finding 24.18: HRS disagrees with this finding. The County Administrative Code, Chapter 2.38 (Human Resource Services and Civil Service Commission), Section 2.38.100 (Examinations) requires the County to provide a ten (10) days’ notice to applicants of the date of an examination, not the interview. Regarding the interview, once an eligibility list is certified to the hiring agency/department, the agency/department can issue an interview notice to the candidates without a required waiting period. And, once the hiring agency/department issues the interview notice, the candidates have three (3) days to respond.
No recommendations for this finding
24-19 Page 2
The Alameda County Human Resource Services department is only allowed to provide departments with the names of the candidates with the top 5 scores for a position. Departments are only allowed to interview from this top 5 list. Response to
No recommendations for this finding
24-20 Page 3
Some individual departments’ long interview time frames are one of the biggest delays in the hiring process. Response to
No recommendations for this finding
24-21 Page 3
The Alameda County Human Resource Services department has taken the first steps to modernize the employment website to maximize recruitment efforts and collect useful data, but much more needs to be done. Response to
No recommendations for this finding
24-22 Page 3
Applicants’ most common reasons for turning down job offers are insufficient salary, lack of remote work opportunities, and crime near county offices. Response to
No recommendations for this finding
24-25 Page 4
The Alameda County Human Resource Services department fails to collect sufficient data on many aspects of human resource management. Response to
No recommendations for this finding
24-26 Page 5
The Alameda County Probation Department has a high incidence of inoperable vehicles. Response to
No recommendations for this finding
24-27 Page 5
There is an ongoing problem with vehicles being broken into and parts being stolen from probation parking lots. Response to
No recommendations for this finding
24-28 Page 5
There is no current Alameda County Probation Department mandatory management specific training offered to new supervisors. Response to
No recommendations for this finding
24-29 Page 6
The Alameda County Probation Department case management software does not provide any notifications regarding cases approaching their required review deadlines. Response to
No recommendations for this finding
24-30 Page 9
Off-load times are under the control of the hospitals, not the ambulance companies. Response to
No recommendations for this finding
24-31 Page 9
Data provided, and statistics published by the Alameda County Emergency Medical Services agency contained numerous inconsistencies or inaccuracies. Response to
No recommendations for this finding